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Speaker: Steve Wyant, Enterprise Data Architect, Cincinnati Reds
Top-tier sports teams like the Cincinnati Reds craft superior customer experiences to create fans for life – and they do it with the Couchbase Data Platform as their real-time solution for managing and presenting customer, ticket, game, weather, and concessions data. Join Enterprise Data Architect Steve Wyant to hear how the Reds will use NiFi to ingest ticket scan data, run analytics against real-time game data from the MLB, and leverage Eventing to allow Concierge team members to offer white-glove stadium service to Reds VIPs.
Steve has over 15 years of experience building customer-centric data platforms. Throughout his career, Steve has been primarily focused on customer initiatives like loyalty and personalization programs that drive business value through a data-first approach to understanding customer behavior. Prior to joining the Cincinnati Reds, Steve has worked for Macys, Panera, Office Depot, Fifth Third Bank, dunnhumby, and The Kroger Co.