Correlsense gainsco-webinar-0711-f

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Correlsense gainsco-webinar-0711-f

  1. 1. Seven Innovative Ways to Measure, Manage and Improve Service Levels<br />Wednesday July, 27 2011<br />
  2. 2. Featured Speakers <br />Phil West<br />CIO<br />Gainsco Insurance<br />Dan Juengst<br />VP, Solutions Engineering<br />Correlsense<br />
  3. 3. Agenda<br />Background<br />Seven best practices<br />SharePath demo<br />Q&A<br />
  4. 4. Big Application Modernization Project<br />Significant upgrade in the .NET framework<br />Data normalization<br />Cross browser compliance<br />Re-design<br />
  5. 5. #1 Look at The Deltas<br />
  6. 6. #2 Be Proactive About SLAs – Go Beyond the Numbers<br />
  7. 7. #3 Go Beyond Load Testing<br />
  8. 8. #4 Look at Your Live Topology<br />
  9. 9. #5 Look at Desktop Response Times<br />Customer Facing Applications<br />Mobile and Web<br />Public Cloud<br />Hosting Services<br />Business Applications <br />Datacenter, Cloud<br />Browser Based<br />Fat Client<br />Hosting Services<br />Terminal Based<br />(Citrix/RDP)<br />Amazon EC2<br />Rackspace<br />Datacenter<br />
  10. 10. #6 Look at all of the Components that Make up a Transaction<br />Shared<br />Database<br />Cloud<br />Web Services<br />App <br />Servers<br />Shared Service<br />Virtual<br />Web <br />Servers<br />Firewall<br />Msg. Broker<br />Load Balancer<br />Mainframe<br />App <br />Servers<br />Proxy<br />DB Server<br />Virtual<br />Web <br />Servers<br />Partner App<br />Directory<br />Server<br />Network<br />Firewall<br />
  11. 11. #7 Keep an on Your Top Ten Killers<br />
  12. 12. SharePath Demo<br />
  13. 13. Open for Questions<br />More information:<br />info@correlsense.com<br />www.correlsense.com/demo<br />Free real user monitoring tool:www.real-user-monitoring.com<br />Get your free copy <br />SharePath RUM today!<br />

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