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Multi-Sensory Design Towards Inclusion and Access

An examination of use of multi-sensory design tactics and affordances and how they can facilitate inclusion and access and where they fall short. Call outs to specific considerations that are citical to these affordances.

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Multi-Sensory Design Towards Inclusion and Access

  1. 1. Multi-Sensory Design Towards Inclusion and Access MCN -2019.11.06 Sina Bahram Corey Timpson
  2. 2. Ecosystem The user exists within both physical and digital space. Many variables combine to define the user experience within and across these spaces. Consideration of either of these spaces cannot be done in isolation. We must consider both, as we think towards inclusion, access, and meaningful experience design.
  3. 3. Ethos Rather than design and develop something and then figure out how to make it accessible, we design with a consideration to all audiences, and all vectors of human difference, from the outset.
  4. 4. Premise Exclusion is the result of mismatched intentions: design intent vs user intent. Our responsibility is to know how our design intent affects, responds to, and facilitates user intentions. Resolving these points of exclusion yields not only inclusion, but immersion and innovation.
  5. 5. Facets The facets of our approach: • mixed interaction design (passive, active, interactive) • analogue and digital blends (mixed and trans media) • stylistic variety • immersion • multi-sensory
  6. 6. Multi-Sensory 1. Visual 2. Auditory 3. Somatosensory 
 A. Cutaneous 
 . Haptic, texture, vibration 
 . Temperature, pain, itchiness, ticklishness 
 B. Proprioception 
 . Balance, body position 4. Osmoreception (Thirst, Hunger) 5. Gustatory 6. Olfactory
  7. 7. Tactile, Audio Navigated Photos
  8. 8. Tactile, Audio Navigated Photos Visual, tactile, auditory 4 instances (to date, more to come) • Sight Unseen Exhibition • Points of View Exhibition •
 Tet Offensive Exhibition • Time to Act: Rohingya Voices Exhibition Consider: Respecting artistic intent.
  9. 9. Multi-Sensory Installation Design
  10. 10. Multi-Sensory Installation Design Visual, auditory, olfactory, vibra-tactile-haptic. Consider: Creating multi-sensory installations that do not exclude one group in service of another.
  11. 11. Tactile Reproductions + Guided Descriptions
  12. 12. Tactile Reproductions + Guided Descriptions Tactile, visual, auditory. Consider: Balancing aesthetic accuracy against tactile clarity.
  13. 13. Historic House Museum
  14. 14. Historic House Museum Visual, auditory, olfactory, tactile, textural, more. Consider: Ensure historical accuracy while providing inclusive and accessible experiences.
  15. 15. Final Thoughts
  16. 16. Final Thoughts Using multi-sensory design for inclusion and access is a benefit, not a burden. Happy accidents happen (innovation is provoked). This is not a zero sum game. The whole is greater than the sum of its parts (this is actually true, not just a cliché).
  17. 17. Final Thoughts Multi-sensory design does not guarantee immersion, nor inclusion or access. Multi-sensory design tactics, in service of inclusion, provides rich, immersive, and accessible experiences, when implemented deliberately.
  18. 18. Thank You MCN -2019.11.06 Sina Bahram Corey Timpson