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Search Marketing Overview,
Process & Measurement
COREY MORRIS
VICE PRESIDENT OF MARKETING
VOLTAGE
About Me
◦ Vice President of Marketing
◦ 14 Years in digital marketing
◦ KC Search Conference founder
◦ VP on global board of SEMPO
◦ VIP Contributor to
Search Engine Journal
◦ Former KC tech radio personality
@coreydmorris
Voltage
◦ Digital agency
◦ Focus on branding,
web & digital marketing
◦ Founded in 2001
◦ Based in Kansas City’s
River Market, Downtown
@coreydmorris
Time to meet the
search engines
The search
engines in 2001
@coreydmorris
The search
engines in 2005
@coreydmorris
The search
engines in 2009
@coreydmorris
@coreydmorris
The search
engines 2017-now
@coreydmorris
2001
@coreydmorris
2005
@coreydmorris
2009
@coreydmorris
2016
@coreydmorris
@coreydmorris
2019
@coreydmorris
Google Algorithm Updates
◦ The Google Dance
◦ 500+ updates/year
◦ RankBrain took over
◦ Context, not keywords
@coreydmorris
Let’s talk strategy
@coreydmorris
Strategy Development
◦ Discovery
◦ Persona development & audience research
◦ Competitor research
◦ Define goals & measurement plan
@coreydmorris
Personas & The Customer Journey
Talking points
@coreydmorris
@coreydmorris
@coreydmorris
Goals & Measurement
◦ What are the key performance indicators (KPIs)?
◦ Tools to measure KPIs
◦ Google Analytics
◦ Google Search Console
◦ Bing Webmaster Tools
◦ Heat mapping tools
◦ Visitor intelligence tools
◦ Third-party reporting platforms
◦ Enterprise PPC platforms
@coreydmorris
Now, drilling down
into pay-per-click
advertising
PPC Concepts
◦ How it works
◦ The networks
◦ Campaign management
◦ Performance metrics
◦ Bonus tips
◦ My process
@coreydmorris
How It Works
◦ Live auction CPC or CPM
◦ Ad types
◦ Text CPC
◦ Display CPC, CPM
◦ Shopping
◦ Remarketing/retargeting
◦ Programmatic
◦ Predictive
◦ Ad networks & management platforms
@coreydmorris
@coreydmorris
@coreydmorris
@coreydmorris
Campaign Management
◦ Account setup
◦ Landing & thank you pages
◦ Optimization
◦ Match types
◦ Budgets and bids
◦ Quality scores
@coreydmorris
Performance Measurement
Primary metrics
◦ Cost
◦ Conversions
◦ Clicks
◦ Impressions
◦ Average position
◦ Click through rate
◦ Conversion rate
@coreydmorris
Performance Measurement
@coreydmorris
Bonus: Advanced Topics
◦ Ad groups & match types
◦ Ad testing
◦ Sneaky settings
@coreydmorris
@coreydmorris
My Process
◦ Daily
◦ Account touch looking at stats and for red flags
◦ Weekly
◦ Match type updates
◦ Keyword additions and subtractions (negative matching)
◦ Monthly
◦ Quality score review & optimization
◦ Ad A/B testing rotations
@coreydmorris
Let’s tackle search
engine optimization
SEO Concepts
◦ How it works
◦ Indexing & technical
◦ On-page (relevancy)
◦ External influences (authority)
◦ Performance metrics
◦ Bonus: advanced strategies
@coreydmorris
How it Works
◦ Search engines index content
◦ Rank on a topical basis for
relevancy & authority
◦ Over 200 variables in ranking algorithm
◦ Not all are known and they are weighted
differently
◦ White hat vs. black hat tactics
@coreydmorris
Indexing & Technical
◦ Robots.txt
◦ XML sitemap
◦ The modern way
of “submitting”
to Google
@coreydmorris
On-Page Optimization
Relevancy
◦ Site structure & on-page elements
◦ Context matters
◦ Topics of content and pages
◦ Keywords still matter,
but don’t stand alone
@coreydmorris
Page Elements
◦ URL
◦ Title tag
◦ Meta description
◦ Heading tags
(H1, H2, etc.)
◦ Body copy
◦ Image alt attributes
@coreydmorris
External Influences Optimization
Authority
◦ Inbound links (aka backlinks)
◦ Social media engagement
◦ Brand mentions
◦ Popularity & reputation
◦ Site usability & engagement
@coreydmorris
SEO Performance Metrics
◦Impressions
◦Rankings (individual & aggregate)
◦Traffic
◦Conversions (goals)
◦Revenue (e-commerce)
@coreydmorris
Bonus: Advanced Topics
◦ Canonical tags
◦ Content grouping to maximize
Google PageRank
◦ Dynamic tagging
@coreydmorris
@coreydmorris
My Process
◦ Technical
◦ Indexing, site architecture, site speed, diagnostics
◦ On-Page
◦ URLs, tags, copy, attributes in each page
◦ External
◦ Inbound links, brand mentions, social media engagement
@coreydmorris
And, measuring
performance with web
analytics
Google Analytics
◦ Dashboards
◦ Shortcuts
◦ Intelligence
◦ Real-time
◦ Audience
◦ Acquisition
◦ Behavior
◦ Conversions
@coreydmorris
@coreydmorris
Audience
◦ Mobile usage
◦ Technology
@coreydmorris
Acquisition
◦ Channels & source/medium
◦ Google Search Console
◦ Search query data
◦ Other stuff for SEO, UX, security, etc.
◦ Referral spam
◦ Campaigns
◦ UTM tracking
@coreydmorris
@coreydmorris
@coreydmorris@coreydmorris
Behavior
◦ Content
◦ Speed
◦ Events
◦ In-page analytics
@coreydmorris
Conversions
◦ Goals & configuration
◦ E-commerce
◦ Multi-channel
◦ Assisted conversions
◦ Time lag & paths
◦ Attribution models
@coreydmorris
@coreydmorris
My Process
◦ Define KPIs up front
◦ Ensure KPIs align with business metrics
◦ Set up dashboard or tools to get data coming
to me
◦ Review and report regularly on KPIs
◦ Monitor user path and advanced stats
@coreydmorris
Here are some great
resources
Trusted Resources
◦ Google certifications through
Academy of Ads
◦ Sources to follow
◦ Search Engine Journal
◦ Search Engine Land / Marketing Land
◦ MediaPost Search Insider Daily
◦ Bruce Clay
◦ Moz
@coreydmorris
@coreydmorris
Additional Content
http://bit.ly/morris-sej
Ask me anything!

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Search Marketing, SEO & Analytics Overview

Editor's Notes

  1. This is hard to see on screen, so if interested, I encourage you to find the interactive histogram where you can drag a slider through the years to see the updated relationships The diagram shows who provides primary and secondary organic search results to other search engines as well as paid ads
  2. Since the ”Microhoo” agreement in 2009, Yahoo shows Bing search results. Yahoo still does some of their own advertising though and could terminate the organic search deal at any time.
  3. Since the ”Microhoo” agreement in 2009, Yahoo shows Bing search results. Yahoo still does some of their own advertising though and could terminate the organic search deal at any time.
  4. Even in 2001, we see more than just the “Ten Blue Links” as ads are taking over the page. However, it was clear what an ad was versus an organic result. This example shows how Google was showing categories as either a standard feature triggered by this search term or as an experiment in competing with Yahoo at the time who was known for their directory
  5. We’re cleaner in 2005 and still segmented with organic results and ads. Around 30% of Google users clicked on ad links in the late 2000s
  6. Here’s 2009 where ads are still on the right as well as on top. Still a clean layout for this search, but this is due to the perceived intent of the search. By this point, Google had started introducing “Universal” search results Universal included different details and layouts based on intent like shopping ads, map listings, Google News articles, etc.
  7. Here we are now…Google is still really trying to determine intent We recently had the big update where right rail ads are gone. Ads are now just at the top and bottom We have RankBrain for machine learning, the knowledge graph (which you see at the top of this page) and a whole lot more based on searcher intent
  8. Here we are now…Google is still really trying to determine intent We recently had the big update where right rail ads are gone. Ads are now just at the top and bottom We have RankBrain for machine learning, the knowledge graph (which you see at the top of this page) and a whole lot more based on searcher intent
  9. There are many ways to name the categories, ways to categorize the diagram, and buzzwords (earned/owned, inbound/outbound…different uses of content strategy/content marketing, etc) Scaling of efforts across channels within strategy and research
  10. This is a visual tool available on ThinkWithGoogle.com that is a great example of starting the process of mapping out the customer journey
  11. This is where most keyword research happens (Go over details of metrics)
  12. There are many tools for competitor intelligence and research (talk through this example)
  13. Google example showing text ads and product listing ads
  14. Bing example showing the same
  15. LinkedIn display ad slot (text ads are smaller and below it)
  16. One keyword ad groups Match type ad groups and cost savings Forced even rotation of ads and constant A/B testing Settings Matter! Ex: geographic targeting
  17. One keyword ad groups Match type ad groups and cost savings Forced even rotation of ads and constant A/B testing Settings Matter! Ex: geographic targeting
  18. “Nursing Home” example
  19. One-way inbound links from quality sources Google PageRank scale Reciprocal links and link schemes, link farms, off-topic links, etc. Causation and correlation regarding social impact on SEO, search engine denials of the connection, and what we know
  20. One keyword ad groups Match type ad groups and cost savings Forced even rotation of ads and constant A/B testing Settings Matter! Ex: geographic targeting
  21. One keyword ad groups Match type ad groups and cost savings Forced even rotation of ads and constant A/B testing Settings Matter! Ex: geographic targeting
  22. One keyword ad groups Match type ad groups and cost savings Forced even rotation of ads and constant A/B testing Settings Matter! Ex: geographic targeting