This training is focusing on Conwy’s children and families service processes, looking specifically at referral to assessment process whilst promoting multi agency working and collaboration.
We will firstly begin by focusing on the referral process which you all use in terms of your day to day practice. Therefore, we will be reflecting on the process in terms of when to make a referral, how to make a referral, CIN or CP, threshold of Children’s services and assessments.
Firstly, we will look to discuss child protection referrals and what constitutes a child protection referral.
Therefore, reflecting on that definition, is the child at risk of significant harm? Does the child have an injury? If so, tell us what and where. Has the child disclosed harm to you? If so, tell us what and how. Has the child, parent or carer offered a reasonable explanation for the incident/injury? Tell us their account. What do you know about the child and/or family? Have they been previously known to your service for child protection concerns, or their names placed on a child protection register?
Unfortunately, the department does not receive such basic information as noted in the All Wales Child Protection Procedures to be everyone’s responsibility to provide. If putting parents names down, are they parents and have PR? As the referrer, it is not always possible to have the information to hand, but it is YOUR responsibility to gather as much of this information as possible in order to gain a better picture of the situation i.e any risk to staff?
Do not remain anonymous as professionals! Discuss as noted in All Wales Child Protection Procedures PAGE 83!! Pro’s and Con’s of being anonymous? Risk? Benefits of approaching parents about a referral. Best for the child.
Chronologies – give a bigger picture of social history of family, any previous concerns or involvement of agency. Agency Assessment, these too give more information, both of any concerns and also involvement/engagement of family members.
Referral to assessment - Promoting Multi-Agency Working and Collaboration
REFERRAL TOASSESSMENT Promoting Multi-Agency Working and Collaboration.
REFERRAL PROCESS :-• When to make a Referral• How to make a Referral• Child Protection (C.P)• Child in Need (CiN)• Threshold of Children’s Services• Assessments.
Child Protection Referrals• Significant harm• When to make a C.P. Referral• Timescales• Information required.• What not to do.
When to make a C.P. Referral?• Is the child at risk of significant harm?• Does a child have an injury?• Disclosure• Is there a reasonable explanation by child/ parent or carer?• Any historical child protection concerns? i.e previous injuries/c.p register
Timescales• Child protection referrals should be made to the department as soon as possible, when suspicion or concern about a child becomes apparent, and certainly within 24 hours in order to allow the department and Police to have an opportunity for an initial strategy discussion;• All telephone referrals or referrals made in person, should be confirmed in writing within two working days, using the Conwy and Denbighshire referral form;• Outside office hours, referrals should be made to the Emergency Duty Team or to the Police (All Wales Child Protection Procedures, 2008)
Information required• Suspicion about child abuse may take the form of ‘concerns’ rather than ‘known facts’;• Gut feeling – pick up the phone and discuss;• Concerns can and should be shared with the department through a referral;• But while concerns may not necessarily trigger a S.47 Child Protection investigation, referrals do help to build up a picture
Information required cont’d… The duty social worker taking the referral should be given as much of the following information as possible by the referrer, which also needs to be included in your written referral…• The nature of the concerns;• How and why those concerns have arisen;• The full name, address and dates of birth (or age) of the child;• The names, addresses and dates of birth/ages of family members along with any other names which they may use or are known by;• The names and relationships of all those with parental responsibility, where known, should be recorded;• The name, address and date of birth of parent’s partner;• The name, address and date of birth of any other adults living in the household;• The names of other professionals involved with the child/family, including school and G.P;• Any information you may have on the child’s developmental needs and his/her parents or care giver’s ability to respond to these needs;• Any information affecting the safety of staff. (All Wales Child Protection Procedures, 2008)
What not to do• Do not go beyond basic simple questions;• Do not interrogate the child or parent/guardian;• However, if the child discloses openly to you, do not stop them;• Do not make promises to a child or family;• Do not try to manage the situation yourself;• Do not and can not remain anonymous.
Child in Need Referrals• When to make a CIN Referral• Threshold• Consent• Timescales• Joint Assessments
Consent• Consent IS required on all CIN referrals.• Consent should be gained from parent or person with P.R.• Consent should be gained following a discussion between parent/carer and the referrer.• Parent/carer should not be told a referral is to be made. This is not consent.
Additional Information required with all referrals, where possible.• Chronologies• Agency Assessments, i.e. Asset, Edinburgh Scale, Health Pre-Birth Assessments,• Further Information
Joint Assessments• Joint Home visits to carry out Initial Assessment• Joint Core Assessments (filling in appropriate sections with family members, including the child/young person)
Duty Social Workers• Always available• Happy to discuss any referrals• Advice re Referrals• Tel. 01492 575111 (9.00am – 5.15pm Monday to Thursday, Friday 9.00am-4.45pm)• EDT 01492 515777 (Emergency Duty Team/Out of Hours)