Have you ever walked into a business and immediately had the feeling that there was a mismatch? A mismatch between what the goals of the employee whom was helping you and you as a customer? The number one purpose for every business is to serve it's customers. You see this type of mismatch when employees aren't aligned with the same goal. Vancouver's Momentum Fitness demonstrates that it's possible to have this alignment. "The things that resonated with our trainers, the feeling of family and fun are the same things we hear back from our clients".
Find out how the owners of Momentum Fitness maintain this alignment and retain employees in a challenging industry.