Customer Response To LBY Social Media


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The quotes in this presentation are verbatim answers from a survey of the audience for Lion Brand Yarn's blog and podcast.

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Customer Response To LBY Social Media

  1. 1. What Our Customers Are Saying
  2. 2. I love the blog’s helpful hints and suggestions.
  3. 3. Great tips for the novice.
  4. 4. I enjoy the stories very much and am inspired to make donation crafts.
  5. 5. I love to see what my next project will be! What an inspiration !
  6. 6. I enjoy the stories from far away locations. It's almost like taking a mini-getaway with a knitting buddy !
  7. 7. I really appreciate the Notebook. It's always interesting to read different facets to crocheting and knitting, and seeing different methods.
  8. 8. I like the fact that your company is going above the normal customer service by offering this.
  9. 9. I like seeing what other people are working on, and I appreciate the ideas/education .
  10. 10. Reading the Lion Brand Notebook gives me insight into what's happening in the craft world.
  11. 11. I try to spend as little time as possible at the computer, but I always make time to read the Notebook .
  12. 12. I love that the Notebook is really an amalgam of many things: tips, patterns, community notes, and articles/web discoveries.
  13. 13. I teach crocheting and am always discovering something on the site that might be of interest to my students.
  14. 14. The stories are great. I find that I laugh and learn at the same time.
  15. 15. I love this blog because it brings me all things knit/crochet in short bites, and you never know what will turn up there -- patterns, knitting in the news, etc.
  16. 16. I love the different stories that are published. It helps us all feel connected to one another no matter where we are from.
  17. 17. I get so much information that helps me to continue challenging myself with my knitting.
  18. 18. I get a lot of tips from this blog. I also feel a kinship with the people on the blog.
  19. 19. It's like a breath of fresh air to be able to get information, new ideas, product info, patterns, and links without the pressure most commercial web sites have.
  20. 20. I follow the blog by RSS, a nice addition to my blog folder 'inspiration' .
  21. 21. I love the knit and crochet-alongs -- they're very inspiring and helpful .
  22. 22. I love seeing the videos, especially those on crafts I haven't yet tried.
  23. 23. I learn so much from it, and I’ve been crocheting since I was nine years old.
  24. 24. I've asked a couple questions on the blog and have learned so much from the great responses .
  25. 25. The video clips are great!
  26. 26. I always read the notebook, at least once a day. It's really informative , and it’s fun to read the comments, too.
  27. 27. I love reading everything that the knitters are doing. I have found it hard to find other knitters in my community, so it is lovely to join the community of Lion knitters.
  28. 28. I love listening to the podcast, and the links from the show are great. I like hearing what's on the needles, and the reactions to the projects, and suggested projects.
  29. 29. I so enjoy the podcasts ! Keep them coming. Weekly would be my wish!
  30. 30. I always knit while listening to YarnCraft.
  31. 31. This is one of my favorite podcasts. I listen as soon as they are up and have listened from the very beginning.
  32. 32. I love it when they have guests with new and fun projects. Listening on my computer is easy and I can hear everybody perfectly.
  33. 33. The hosts sound very friendly, just like someone that I would like to know.
  34. 34. The show is up to date with what is happening with the fiber arts. I love hearing what is up and coming .
  35. 35. I like the podcast because at the end of the day I can just relax and listen to something I am really interested in.
  36. 36. I learn something new each time I listen in.
  37. 37. YarnCraft is very cool and makes me feel like I am getting private lessons .
  38. 38. I usually listen with a notebook nearby because I learn so many interesting facts, helpful hints, and suggestions.
  39. 39. YarnCraft is like having my grandma sitting next to me again.
  40. 40. I think it's great to hear actual people speak about the topics and explain with words that I can understand as a beginner.
  41. 41. It is so nice to have this service available for my listening. It gives me hours of pleasure .
  42. 42. YarnCraft is great. I listen to it on long drives and it's like having Liz and Zontee in the car with me .
  43. 43. I really look forward to the podcast and find it interesting. It makes me feel connected to the yarn crafting community.
  44. 44. I love sitting down with a cup of coffee and a piece of chocolate in the afternoon and listen to YarnCraft.
  45. 45. I like the personal touch given by listening to someone’s voice, and the topics are very interesting.
  46. 46. Instead of sounding like instructors, they sound like a friend sitting next to me stitching .
  47. 47. I feel better about my projects because of the podcasts.
  48. 48. I love the podcasts, especially Liz and Zontee's mellifluous voices. I enjoy hearing what they're working on.
  49. 49. As a person who is blind, the podcast helps me keep up with current trends. It is wonderful to have a trusted company provide information in a format that is accessible!
  50. 50. I enjoy the show. It’s refreshing, encouraging , and quirky in the way that only crafters can treasure.
  51. 51. YarnCraft is informative and keeps me up to date on what's going on in the crochet world, as well as gives me ideas and inspiration .
  52. 52. Unique, informative, knowledge based, and educational.
  53. 53. My 16 year old son and I look forward to listening to Liz and Zontee every other Tuesday. We make a pot of tea, get comfy on the couch and knit while we listen to the podcast.
  54. 54. I LOVE listening to Yarn Craft. I always listen more than once; it's good for inspiration !
  55. 55. I love the podcast, especially when I get to find out the newest patterns available and good yarn news.
  56. 56. Your podcast helped create a memory in my family that I will always treasure .
  57. 57. Your podcast is the best. I love that when you talk about a project I can easily find the pattern.
  58. 58. This was the first podcast to which I’ve listened. What you are doing is preserving a precious heritage that needs to be blended with today’s technology to become the best it can be. Bravo!
  59. 59. Liz and Zontee have gone out of their way to help their listeners and answer all of their questions.
  60. 60. The podcast and the notebook are a great source of inspiration .