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Firmenich

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Firmenich, the world’s largest privately-owned company in the fragrance and flavor business, has been selected as a winner of the DuPont Operational Excellence Award for the Americas region in recognition of the development of its Root Cause Analysis methodology and training program.

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Firmenich

  1. 1. Firmenich pursues a strategy of growth through world-class research and creativity combined with leadership in sustainabili- ty. It shapes unique taste and smell experiences, while developing innovative solutions to increase Health and Nutrition as well as Hygiene and Sanitation around the world. Headquartered in Switzerland, the company employs over 6,000 people, operating across 100 markets worldwide, and has yearly revenues of 3.0 billion Swiss francs. By identifying intermediate as well as root causes of adverse incidents, In 2014, Firmenich took the challenges presented by one client relationship as an opportunity to create a new investigative and problem-solving toolkit based on Root Cause Analysis (RCA). Firmenich has also been able to reduce or eliminate recurring adverse events and incidents in other areas as well. Now it is applying the technique to all other types of incident investigations – from quality and product safety to injuries and mechanical failures - and to the global continuous improvement process in general. Apart from the benefit of correcting immediate incident, the company sees the greater value of RCA as the capacity to improve the management system as the ultimate driver of operational excellence. In addition to correcting problems, this procedure leads to a deeper understanding of interrelationships within the company structure, along with relationships between causes, effects and solutions. Firmenich drew on existing tools and techniques to develop its own RCA methodology and launch a global training program for employees. Use of the method had immediate results: Firmenich, the world’s largest privately-owned company in the fragrance and flavor business, has been selected as a winner of the DuPont Operational Excellence Award for the Americas region in recognition of the development of its Root Cause Analysis methodology and training program. FIRMENICH Copyright © 2015 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPontTM , The Miracles of ScienceTM and all products denoted with a ® or TM are trademarks or registered trademarks of E. I. du Pont de Nemours and Company or its affiliates. RCAADDRESSESWEAKPOINTSINTHE MANAGEMENTSYSTEMITSELFANDPREVENTS PROBLEMSFROMRECURRING. ELIMINATE LATEORDERS TOP-RANKEDSUPPLIERof products and services to the original customer whose issues kicked off the RCA initiative

Firmenich, the world’s largest privately-owned company in the fragrance and flavor business, has been selected as a winner of the DuPont Operational Excellence Award for the Americas region in recognition of the development of its Root Cause Analysis methodology and training program.

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