State of Broadband Readiness for e-Gov Services in Africa - Mantai Murry


Published on

A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

State of Broadband Readiness for e-Gov Services in Africa - Mantai Murry

  1. 1. MK623V001| Commercial in confidence CTO E-Gov Africa 2013 Summit The state of broadband readiness for e-Gov services in Africa March 26, 2013 • Mantai Murry
  2. 2. MK623V001| Commercial in confidence Confidentiality notice  Copyright © 2013. The information contained herein is the property of Analysys Mason Limited and is provided on condition that it will not be reproduced, copied, lent or disclosed, directly or indirectly, nor used for any purpose other than that for which it was specifically furnished 2
  3. 3. MK623V001| Commercial in confidence e-Gov services provided will always drive citizen uptake  Service delivery to citizens  e-Government must be oriented towards the citizen. As the citizen does not need to be aware of who exactly in the government provides the required service, inter-agency and intergovernmental e- governance dimensions are essential  Interaction with government, availability to ALL citizens  Not just the minority that can afford infrastructure access; Must be aware that the service exists; Must have access to the services at all times; Must be capable of accessing services  Accessibility to records  Reduction of paperwork and speed of service delivery  Cost cutting for both the government and the citizens  Less overlap of agencies  e-Government can be effective if it is adopted alongside business process re-engineering  Merely automating existing services is inadequate and does not necessarily produce results  Benefits of e-Government can only materialise when introduced within an environment that supports public access to information and services. 3
  4. 4. MK623V001| Commercial in confidence e-Government Readiness Indicators 4 • Broadband Penetration dictated by: • Affordability • Infrastructure • Legislation • Spectrum • Adult literacy rates • e-Gov Service provided • Telecommunications Index • Number of personal computers/access devices • Number of internet users • Fixed broadband subscribers • Specific for Africa – number of enabling centers
  5. 5. MK623V001| Commercial in confidence 2012 United Nations e-Government development index 5 0 10 20 30 40 50 60 70 80 Africa Americas Asia Europe World Average UN Regional Average E-Gov Index UN E-Gov Index
  6. 6. MK623V001| Commercial in confidence There are many areas still to be addressed in order to increase e-Gov readiness index in Africa  Infrastructure  Architecture  Visionary and creative ICT leadership  Technical Expertise  Informed Targeted Audience/Users  Well structured Partnerships to stimulate solutions  Committed budgets over a number of years  Standards  Government taking control of how it implements e-Gov services  Last mile technologies 6Requirements
  7. 7. MK623V001| Commercial in confidence The increase in number of submarine cables will lead to dramatically lower wholesale capacity pricing, but challenges will remain  The price for bandwidth will fall as the number of landing stations in each country increases and technology improves.  The structure of cable ownership is diversifying (for example, consortiums, private, international and local bodies are getting involved), making the markets more competitive.  The region has benefited from Development Funding Institution (DFI) support for some landing stations that may otherwise have been unfeasible  However, the choice of suppliers is still limited in some countries, so operators may be forced to buy from competitors. In addition, some operators purchased capacity for their own use and are not looking to re-sell.  Other challenges include:  connecting data networks across borders  lack of intra-Africa capacity  unclear regulation regarding landing stations.  The level of demand is unclear, which could threaten investor returns. Furthermore, a lack of revenue information from operators makes it difficult for investors to estimate the size of the market. 7 Lease price per month per STM-1, selected countries on the west coast of Africa, 2010–2020 [Source: Analysys Mason, 2012] 0 50 100 150 200 250 300 350 400 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Leasepricepermonth(USDthousand) Angola Ghana Namibia Nigeria South Africa
  8. 8. MK623V001| Commercial in confidence Each access technology has different strengths and weaknesses 8 Mobile broadband (CDMA, HSPA/HSPA+, LTE)  Broader geographical coverage than other access technologies (except satellite)  Better connection speeds w/advent of 3G (LTE not coming for a while)—comparable to lower-end FBB  More competition—more affordable  Less reliable and more congested which renders it unsuitable for business-critical applications (pre-LTE)  In-building coverage Fixed broadband (e.g. xDSL, WiMAX)  Suffers from poor quality of fixed networks in most of Africa  Generally only available in urban centres  Lower speed connections than fibre,  Cables have potential for high fault rates due to poor infrastructure management  xDSL: dedicated connection, QoS guarantees, limited range  WiMAX: quick to deploy, not as dependent on incumbent infrastructure, lack of spectrum Satellite  High geographic availability  Expensive—but sometimes is the only option. Good for low density areas—which describes much of Africa.  Independent of existing infrastructure  end-to-end support for high-bandwidth bursts  Significant initial investment  High latency – may not suit some applications  user requirement for a sky view Fibre (FTTB)1  Can be dedicated connection  Higher capacity than other access technologies  High cost of getting fibre to the location when other pre-existing connectivity available  Vulnerable to accidental or malicious fibre breakage 1. Fibre is considered separately from fixed BB due to substantially different characteristics
  9. 9. MK623V001| Commercial in confidence Contact details 9 Mantai Murry Senior Consultant Analysys Mason Limited Exchange Quay Manchester M5 3EF, UK Tel: +44 (0)845 600 5244 Mobile: +27 (0)76 793 0614 Fax: +44 (0)161 877 7810 Registered in England No. 5177472