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Blended Learning: How to Create a Winning SAP Training Program

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Blended Learning: How to Create a Winning SAP Training Program

  1. 1. Blended Learning: How to Create a Winning SAP Training Program
  2. 2. A statistic
  3. 3. A statistic SAP is the most widely used Enterprise Resource Planning (ERP) software
  4. 4. A statistic SAP is the most widely used Enterprise Resource Planning (ERP) software with a share of 24% in the market. (Source: http://www.statista.com/statistics/249637/erp- software-market-share-by-company/)
  5. 5. Do you intend to use SAP
  6. 6. Do you intend to use SAP to boost your organizational efficiency?
  7. 7. Then, you need to focus on a critical aspect that can make or mar your SAP implementation.
  8. 8. Then, you need to focus on a critical aspect that can make or mar your SAP implementation. TRAINING
  9. 9. But, how to train personnel on SAP?
  10. 10. Well, before formulating a training program
  11. 11. you need to keep 4 key things in mind.
  12. 12. What are they? c. Learning professionals need to design the SAP training program
  13. 13. What are they? a. SAP implementation is a complex process
  14. 14. What are they? a. SAP implementation is a complex process b. Change management is critical to a successful SAP implementation
  15. 15. What are they? a. SAP implementation is a complex process b. Change management is critical to a successful SAP implementation c. Learning professionals need to design the SAP training program
  16. 16. What are they? a. SAP implementation is a complex process b. Change management is critical to a successful SAP implementation c. Learning professionals need to design the SAP training program d. SAP training is much more than teaching a software
  17. 17. a. SAP implementation is a complex process
  18. 18. SAP implementation is an organization-wide process.
  19. 19. SAP implementation is an organization-wide process. It covers all departments and business processes of the firm.
  20. 20. SAP implementation is an organization-wide process. It covers all departments and business processes of the firm. This makes the implementation a very complex exercise.
  21. 21. b. Change management is critical to a successful SAP implementation
  22. 22. People often resist the introduction of SAP
  23. 23. People often resist the introduction of SAP for a variety of reasons including fear of losing jobs, apprehensions about the software being too difficult, etc.
  24. 24. It is important to address these change management issues
  25. 25. It is important to address these change management issues to ensure active participation of your employees in the SAP implementation.
  26. 26. c. Learning professionals need to design the SAP training program
  27. 27. Often, companies hire technical people from their vendor
  28. 28. Often, companies hire technical people from their vendor to train their personnel on SAP.
  29. 29. Technical people have a solid understanding of how SAP works.
  30. 30. Technical people have a solid understanding of how SAP works. But, they have little understanding of how learning takes place.
  31. 31. So, use the services of learning professionals to impart SAP training.
  32. 32. d. SAP training is much more than teaching a software
  33. 33. Your people need to be trained on the underlying concepts and processes,
  34. 34. Your people need to be trained on the underlying concepts and processes, apart from the steps involved in using SAP
  35. 35. Your people need to be trained on the underlying concepts and processes, apart from the steps involved in using SAP to make the best use of the software.
  36. 36. What is the ideal medium to impart SAP training? What is the ideal medium to impart SAP training?
  37. 37. What is the ideal medium to impart SAP training? What is the ideal medium to impart SAP training? Blended Learning
  38. 38. But, how to use blended learning to train people on SAP?
  39. 39. Well, you can deliver excellent SAP training, using SAP Training SAP Training VideosVideos WorkshopsWorkshops Software simulation Software simulation Bite-sized learning modules
  40. 40. Videos
  41. 41. Videos are very effective tools of communication.
  42. 42. A short video from the CEO explaining why it is necessary to implement SAP allays the apprehensions of the staff
  43. 43. A short video from the CEO explaining why it is necessary to implement SAP allays the apprehensions of the staff and helps prepare them for the change.
  44. 44. Workshops
  45. 45. Workshops are very effective to train people
  46. 46. Workshops are very effective to train people on key concepts, new business process flows and their roles and responsibilities.
  47. 47. Software Simulation
  48. 48. Watch, try and do simulations are ideal to train people on the steps to perform various tasks
  49. 49. Watch, try and do simulations are ideal to train people on the steps to perform various tasks such as creating an invoice, approving a sales order and so on.
  50. 50. It is easy to develop simulation based courses using tools such as Adobe Captivate 8 and Articulate Storyline 2
  51. 51. Bite-sized learning modules
  52. 52. Information nuggets help reinforce learning in workshops
  53. 53. Information nuggets help reinforce learning in workshops and apply it efficiently on the job.
  54. 54. Information nuggets help reinforce learning in workshops and apply it efficiently on the job. These “coursels” are also very effective in providing just-in-time support to users of SAP.
  55. 55. To recap
  56. 56. We have seen that SAP training: a) Is complex b) Requires effective change management c) Needs to be delivered by learning professionals d) Goes beyond software simulations To train people effectively on the software, we need a blended learning strategy that uses: Videos Workshops Software simulation Byte-sized learning modules
  57. 57. Go ahead So,
  58. 58. & Create a winning SAP training program!

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