COMARCH CUSTOMER PORTALEXQUISITE INTERNET & MOBILE BANKING PLATFORMCopyright Comarch 2011
COMARCH CUSTOMER PORTAL                  PLATFORM OVERVIEW                    FUNCTIONALITY                               ...
Platform overviewCopyright Comarch 2011
COMARCH CUSTOMER PORTAL                              MULTICHANNEL BANKING 4   Copyright Comarch 2011
COMARCH CUSTOMER PORTAL                                THE MARKET ANALYSTS’ EVALUATIONS …          “Innovation in online p...
COMARCH CUSTOMER PORTAL                                               … AND PREDICTIONS     “Banks will direct     investm...
COMARCH CUSTOMER PORTAL                   COMPREHENSIVE INTERNET & MOBILE PLATFORM     •    Platform beneficiaries:       ...
COMARCH CUSTOMER PORTAL                                       KEY BENEFITS     •    Comprehensive portfolio of products an...
FunctionalityCopyright Comarch 2011
COMARCH CUSTOMER PORTAL                              PLATFORM BUILDING BLOCKS10   Copyright Comarch 2011
COMARCH CUSTOMER PORTAL                              DAY-TO-DAY BANKING11   Copyright Comarch 2011
COMARCH CUSTOMER PORTAL                              MONEY MARKET & INVESTMENTS12   Copyright Comarch 2011
COMARCH CUSTOMER PORTAL                              MOBILE BANKING & INVESTMENTS13   Copyright Comarch 2011
TechnologyCopyright Comarch 2011
COMARCH CUSTOMER PORTAL                              SOLUTION ARCHITECTURE15   Copyright Comarch 2011
COMARCH CUSTOMER PORTAL                                     IBM COMPONENTS     •    Business logic            – Websphere ...
COMARCH CUSTOMER PORTAL                                     KEY ADVANTAGES     •    3-layer architecture     •    Flexible...
About ComarchCopyright Comarch 2011
COMARCH CUSTOMER PORTAL                                        ABOUT COMARCH     •      Global Software House offering pro...
COMARCH CUSTOMER PORTAL                              EUROPEAN PRESENCE20   Copyright Comarch 2011
Thank youfinance@comarch.comCopyright Comarch 2011
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Comarch Customer Portal

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Comarch Customer Portal is an Internet Banking solution that supports Banks’ customers in self-service regardless of the channel. Comarch Customer Portal is designed to be used on PC’s, tablets as well as mobile phones. Comarch Customer Portal – a platform that offers wide range of functionalities dedicated for different end users such as private, retail or SME clients. It’s complexity makes the platform a substitute of contact center channel or even Bank Branch. By means of Comarch Customer Portal clients can conduct variety of transactions including applications for new products and effective communication with Bank. The system is available 24 hours 7 days a week and at the same time meets the highest standards of security. For clients interested in investments Comarch Customer Portal offers a module with required functionalities like MIFID questionnaire, presentation of market information, possibility to give an order to buy units, to make a fund conversion or redemption, or to carry out transaction on money market.

Published in: Economy & Finance, Business
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Comarch Customer Portal

  1. 1. COMARCH CUSTOMER PORTALEXQUISITE INTERNET & MOBILE BANKING PLATFORMCopyright Comarch 2011
  2. 2. COMARCH CUSTOMER PORTAL PLATFORM OVERVIEW FUNCTIONALITY COMARCH CUSTOMER PORTAL EXQUISITE INTERNET & MOBILE BANKING PLATFORM TECHNOLOGY INSIGHT ABOUT COMARCH 2 Copyright Comarch 2011
  3. 3. Platform overviewCopyright Comarch 2011
  4. 4. COMARCH CUSTOMER PORTAL MULTICHANNEL BANKING 4 Copyright Comarch 2011
  5. 5. COMARCH CUSTOMER PORTAL THE MARKET ANALYSTS’ EVALUATIONS … “Innovation in online platforms critical to support client requirements” 1) “The worlds biggest banks continued to focus the majority of announced IT initiatives on mobile financial services and online banking” 2) 1) Datamonitor Trends to watch: Financial Markets Technology 2010. Survey: Private Banking in Switzerland. Quo Vadis?, 2009. 2) Gartner Top banks: Their IT Plans and Investments, 1Q2011. 5 Copyright Comarch 2011
  6. 6. COMARCH CUSTOMER PORTAL … AND PREDICTIONS “Banks will direct investments to online portals, with a focus on usability, automation and bank account management” 3) 4) 3) Datamonitor Trends to watch: Financial Markets Technology 2010. Survey: Private Banking in Switzerland. Quo Vadis?, 2009. 4) Opportunityfor banks to increase client satisfaction in channels; IBM Institute for Business Value/Economist Intelligence Unit Business Analytics in Banking Survey 2010 6 Copyright Comarch 2011
  7. 7. COMARCH CUSTOMER PORTAL COMPREHENSIVE INTERNET & MOBILE PLATFORM • Platform beneficiaries: • Affluent & HNWI Clients • Retail Clients • SME Clients • Comprehensive financial platform for: • Day-to-day banking via internet & mobile channel • Money market • Investments • Personal finance management • Support of multiple self-service channels • Internet • Mobile • Tablets • Real-time access to financial data • 24 hours/day, 7 days/week • Componentized structure • High security (encryption, authentication & authorization mechanisms) 7 Copyright Comarch 2011
  8. 8. COMARCH CUSTOMER PORTAL KEY BENEFITS • Comprehensive portfolio of products and services available on a single platform • Dedicated functionality for each client group • Several language versions • Simplicity in adding new products & services • Highly user-configurable features eg. customer desktop • Products & services specifications fully adjustable to bank requirements • Efficient communication platform (messages, notifications) • Highly usable mobile banking platform 8 Copyright Comarch 2011
  9. 9. FunctionalityCopyright Comarch 2011
  10. 10. COMARCH CUSTOMER PORTAL PLATFORM BUILDING BLOCKS10 Copyright Comarch 2011
  11. 11. COMARCH CUSTOMER PORTAL DAY-TO-DAY BANKING11 Copyright Comarch 2011
  12. 12. COMARCH CUSTOMER PORTAL MONEY MARKET & INVESTMENTS12 Copyright Comarch 2011
  13. 13. COMARCH CUSTOMER PORTAL MOBILE BANKING & INVESTMENTS13 Copyright Comarch 2011
  14. 14. TechnologyCopyright Comarch 2011
  15. 15. COMARCH CUSTOMER PORTAL SOLUTION ARCHITECTURE15 Copyright Comarch 2011
  16. 16. COMARCH CUSTOMER PORTAL IBM COMPONENTS • Business logic – Websphere Application Server • Process & SOA – WebSphere Message Broker – WebSphere MQ – WebSphere Enterprise Services Bus • Database – DB2 9.7 (on roadmap) • Systems – pSeries (POWER/INTEL-based)16 Copyright Comarch 2011
  17. 17. COMARCH CUSTOMER PORTAL KEY ADVANTAGES • 3-layer architecture • Flexible integration with external systems • Reasonable technological requirements • Scalable hardware • Support for advanced authorization/authentication methods • Own online buffer – accessibility 7 / 24 even, if core banking system is offline • Mobile banking fully integrated with internet platform17 Copyright Comarch 2011
  18. 18. About ComarchCopyright Comarch 2011
  19. 19. COMARCH CUSTOMER PORTAL ABOUT COMARCH • Global Software House offering products and services for: – Financial Services – Telecommunications – Trade & Services – Small & Medium Enterprises • 1993 – Founding Date • 1999 – IPO on the Warsaw Stock Exchange • 2008 – Acquisition of German company SoftM • 3500 employees world-wide • Extensive investments in R&D19 Copyright Comarch 2011
  20. 20. COMARCH CUSTOMER PORTAL EUROPEAN PRESENCE20 Copyright Comarch 2011
  21. 21. Thank youfinance@comarch.comCopyright Comarch 2011

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