Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Business readiness slides

6,022 views

Published on

SWWE branch presentation in Burgess Salmon

Published in: Education
  • Be the first to comment

  • Be the first to like this

Business readiness slides

  1. 1. Business Readiness Business Readiness: Success | project delivery | change Abi Williams, Hazel Carter & Fiona Nicol
  2. 2. Business Readiness •Introductions and Welcome •Portfolio view •Case studies •Wrap up • How does Business Readiness fit into the Change workstream? • What is it? • Why is it important? • What does it mean to you? • How effective can it be? • Lessons learned? Agenda
  3. 3. Business Readiness Living the dream! Bumpy rides? Soft landings; hard landings
  4. 4. Business Readiness 1. When you deliver a project who do you need to think about? 2. What methods would you use to mitigate concerns over the changes a project might deliver? 3. How do people react to change? 4. What are the most common emotions? 5. How do you think you might address those emotions and what methods would you use? Quiz
  5. 5. Business Readiness The heatmap 0 1 2 3 4 5 6 7 8 9 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Project Portfolio 2016/17 - Firm 'Change' Heatmap
  6. 6. Business Readiness Preparedness is key Phasing the project Stage 1 Stage 2 Stage 3 Stage 4 • Concept • Review of lessons from other projects and programmes • Design • Readying the business • Show and Tells • Early anticipation • Pre- handover • Operational / BAU readiness • Meticulous planning • Unfreezing • Aftercare • Early life support • Data review • Transition • Issues • Re-freezing Go live Hearts and Minds
  7. 7. Business Readiness Business Readiness approach when implementing change: Analyse Awareness Support How does Business Readiness fit into the Change workstream
  8. 8. Business Readiness https://www.youtube.com/watch?v=r8s85OvjWgI Training and Business Readiness
  9. 9. Business Readiness equippi Case study – Mobile & Remote Working Programme OPERATING SYSTEM TECHNOLOGYMOBILITY How What When Lessons Learned • Presenting options to SG • Genius Bar • Detailed logistics planning • Roll out new technology • Training • Support • Engagement • Early Adopters • Showcase • Genius Bar • Training • Comms • Floor by floor • Start August & finish October
  10. 10. Business Readiness Case study – implementation of new workflow FURTHER MATTERS CLIENT & .1 MATTER TARGET How What When Lessons Learned • Different learning methods • Minimal impact • Small dedicated project team • Engagement key stakeholders • Keep it simple • Soft landing • UAT • Show and Tells • Day 1 desk drop • E-learning module • Consider other firm wide impact changes
  11. 11. Questions
  12. 12. Business Readiness www.burges-salmon.com This presentation gives general information only and is not intended to be an exhaustive statement of the law. Although we have taken care over the information, you should not rely on it as legal advice. We do not accept any liability to anyone who does rely on its content. © Burges Salmon 2017

×