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Trust, Users, Delivery GDS presentation to Code for America 2012

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Trust, Users, Delivery GDS presentation to Code for America 2012

  1. 1. Emer Coleman DeputyDirector for Digital Engagement Government Digital Service @emercoleman
  2. 2. Trust Users Delivery
  3. 3. Trust means having a clear set of principles
  4. 4. Digital by default Putting users first Learning from the journey Building a network of trust Moving barriers aside Helping technology leaders flourish Not doing everything ourselves (we can’t)
  5. 5. Creating room in government for a new generation of digital talent @1jh
  6. 6. For (almost) the first time in Government we’re using Agile, iterative processes Open technology platforms World-class inhouse dev teams
  7. 7. And we’re focusing, relentlessly, on users and needs
  8. 8. Users - what is the user need?
  9. 9. Our first major project is GOV.UK Putting the information and services from hundreds of different government sites on a single, definitive domain
  10. 10. Simpler, Clearer, Faster services for Users Savings and Innovation for Government
  11. 11. Simpler
  12. 12. Type your point in here
  13. 13. Clearer
  14. 14. Type your point in here
  15. 15. Faster
  16. 16. Type your point in here
  17. 17. Delivery
  18. 18. We’re rebuilding national infrastructure in an open, agile way
  19. 19. Small teams of world-class developers, designers and managers Iterative, user-focused product development Tight control of experience design
  20. 20. Fix Publishing Fix Transactions Go Wholesale
  21. 21. It’s not about data Collaborate Take risks
  22. 22. They made a thing....
  23. 23. @jaggeree
  24. 24. Thanks! emer.coleman @digital.cabinet- office.gov.uk

Editor's Notes

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  • beta – task completion from c60% to c70%\n
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  • DirectGov - c 120 seconds GOV.UK - c 80 seconds\n100,000 days a year\n
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  • Not digital only\n
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