Today’s Goal – Inform, Share and Create
! Education and Information
! iCare wants to learn about the Summerville FHT team
✶ Functional Roles
✶ Who to work with?
✶ What is the process?
✶ Finding the complimentary ﬁt.
! Raise Awareness of the Home Care Support options
✶ For You
✶ Your Patients
✶ For the Family Members.
! About iCare Home Health Services
! Our Mission
! Our Vision
! Our People
! Our Services
! Is There a Need for Home Health Services?
! iCare Awareness and Community Activities
! The iCare Diﬀerence
! The Opportunity
About iCare Home Health
! iCare Home Health is a home care agency, with a “joie de
vivre” (joy of life) approach
! It is about caring, not just elderly care.
! We are committed to bringing in the most caring people into our
! iCare currently operates in Mississauga, Oakville, Milton and
! iCare is privately held
! To deliver best in class personalized home health care
services, empowering Canadians to live independently
in their own homes, and improving the quality of life
for our clients, their families and their friends.
! People: Be a great place to work where we attract the best team
members who are inspired to be the best they can be.
! Services: Oﬀer a value portfolio of quality home health care
service oﬀerings that anticipate and satisfy our customer’s desires
! Passion: Be committed in heart and mind in everything we do.
! Make a Diﬀerence: Make our communities a better place to live
by making a diﬀerence and inspiring moments of optimism, fun
! Focus on the Customer: Listen, observe, learn and remain
responsive to change.
! Our goal is to make a diﬀerence in the communities we live, work
! We do this by oﬀering quality services combined with committed
! Our caregivers are:
✶ Matched to the Client’s Preference
✶ Committed in Heart and Mind
! Every situation is personal and diﬀerent
! The following services are available
✶ Friend at Home – Companion Care
✶ Personal Support at Home – Daily Essentials Care
✶ Nurse at Home
✶ Handyman at Home
✶ Respite Care package
✶ Hospital Discharge package.
Health Minister Deb Matthews said the Ontario government is looking at
introducing a co-payment system, tied to a senior’s income, for those in
need of help with such things as bathing, household tasks and
transportation to medical appointments. Jan. 08 2013
iCare Awareness and Community Relations
! iCare has an active Social Media presence on Facebook, LinkedIn and Twitter
in line with its community focus plan.
! iCare launched the Home Care industry First Reward Program in partnership
with AIR MILES
! iCare’s “give back where we serve” strategy is to support all four hospital
foundations in its operating region.
! iCare is a member of:
• Ontario Home Care Association (OHCA)
• Veterans Independence Program (VIP)
• Mississauga Board of Trade (MBOT), Oakville and Burlington and Oakville
Chamber of Commerce.
! iCare supports community events such as Burlington Sound of Music,
Oakville Midnight Madness and Mississauga Southside Shuﬄe Blues & Jazz
! iCare meets regularly with medical practitioners to promote its services and
build a referral network.
! iCare sponsors hospital staﬀ Lunch & Learns provided by Clinical Educator,
Trillium Health Partners (Peel Region) and Halton Healthcare (Halton
iCare AIR MILES Rewards Program
! At iCare Home Health we recognize all the
heroes that provide care for their loved ones.
Whether you come to us for a Respite Care
break, Companion, Personal Support or Nurse
at Home care. iCare would like to reward you
with a break on us with up to 1000 AIR
MILES Reward miles. Contact us for details.
! AIR MILES Reward Miles can be redeemed for
travel or other products. For more ideas on
how to spend your Reward Miles,
iCare Home Health is proud to announce the Home Care
industry first AIR MILES Rewards Program.
The iCare Difference
! Hospital Foundation Support
✶ Making a diﬀerence in our communities by giving back where we serve
partnering with and supporting Trillium Health, Oakville, Milton
District Hospital, Joseph Brant Hospital Foundations
! Community Care Activities
* Seniors’ Month event sponsorships
* Medical Staﬀ educational sponsorships
* Festival and event sponsorships.
* Seniors waist-pack sponsorships
✶ Beliefs that make a diﬀerence
✶ Team members are employees not subcontractors
✶ Beneﬁts for qualifying employees
✶ Healthy Employee = Happy Employee
The iCare Difference - Services
! AIR MILES Rewards
✶ Personal Rewards – Take a break on iCare
✶ Hero Rewards – Caregiver recognition
✶ Foundation Fundraising Rewards
! Care Package at Home Services Customized
✶ Hospital Discharge Package
✶ Respite Package
! In Hospital Follow Me Care
✶ Meal Supervision
✶ Daily Essentials
! Veteran’s Aﬀairs Canada Health Card Program Approved
! Flexible Bundled Pricing Packages