Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration

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Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration
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Zastosowanie semantycznego systemu zarządzania wiedzą w wybranych obszarach polskiej administracji publicznej
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http://www.cognitum.eu/semantics/

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Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration

  1. 1. Semantics Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration Zastosowanie semantycznego systemu zarządzania wiedzą w wybranych obszarach polskiej administracji publicznej Anna Wróblewska, PhD 1,2 Aleksandra Zięba, PhD 1,3 Renata Mieńkowska – Norkiene, PhD 1,3 Paweł Kapłański 1 Paweł Zarzycki 1 1 Cognitum 2 Institute of Computer Science, Warsaw University of Technology 3 Institute of Political Science,www.cognitum.eu/semantics Cognitum | Semantics University of Warsaw
  2. 2. Semantic Knowledge Management System – general view (1)• Information systems “developed to support and enhance the organizational knowledge processes of knowledge creation, storage, retrieval, transfer, and application”• Semantic technologies: – represents static knowledge about a particular domain of interest – sharing knowledge and common understanding – unambiguous communication between various beings – supports human-computer interactions www.cognitum.eu/semantics Cognitum | Semantics
  3. 3. Semantic Knowledge Management System – general view (2)• Controlled Natural Language interfaces – subsets of natural languages - restricting the grammar and vocabulary – reduce or eliminate ambiguity and complexity – improve readability for human readers – enable reliable automatic semantic analysis of the language www.cognitum.eu/semantics Cognitum | Semantics
  4. 4. Agenda• Application problems: crisis management (CM), UE policy coordination processes• CM meta-model & usecase• Solutions: – Ontorion – Semantic Knowledge Management Framework – FluentEditor - controlled natural language interface with description logics and OWLwww.cognitum.eu/semantics Cognitum | Semantics
  5. 5. Problems Addressed – CrisisManagement (CM)• Activity of public administration, a part of national security management• Dealing with the strategic organizational management processes (an integrated rescue system) Respond Restore Crises Prepare Preventwww.cognitum.eu/semantics Cognitum | Semantics
  6. 6. CM Characteristics• Clearly defined organizational structure• Legislative issues and documentation• Different kinds of information: time (information can vary in time), space• Different requirements to information accessibility & presentation (by different actors)• Rescue actions: time pressure, usually lack of necessary resourceswww.cognitum.eu/semantics Cognitum | Semantics
  7. 7. Model of organization and emergency notification national Government Minister of GCS the Interior GCMT voivodeships VCMC Governor VCMT counties County PCMC Governor PCMT Mayor GCMT municipalitieswww.cognitum.eu/semantics Cognitum | Semantics
  8. 8. Key problems• Fact: All communes/structures will face emergencies• Weakness: we are more reliant on technology, communication and transportation• Cause: We are more adversely affected by natural disasters• Need: of specialist knowledge (definitions of problems, consultations among actors)• Lack: of common understanding of CM processwww.cognitum.eu/semantics Cognitum | Semantics
  9. 9. Two Kinds of Knowledge Meta-ontology Ontology / Fact-base - General - Geo & topological knowledge derived information, location from legislative of rescue units, etc. issues, procedures, - Communication via disasters etc. graphical language, - Communication e.g. maps, building via CNL plans etc. (advanced - Actors: GIS system) management - Rescue actors expertswww.cognitum.eu/semantics Cognitum | Semantics
  10. 10. CM – what knowledge needs to bemanaged? • What procedures need to be applied? • What actions/tasks are undertaken within the process? • What actors are involved in certain actions (actors’ dependencies, division of responsibilities) ? • Geo related issues: – What is the location of the emergency or crisis event? – Where are the rescue teams during crisis events? – What environmental factors influence the course of crisis events? – Where to find shelter during the crisis event?www.cognitum.eu/semantics Cognitum | Semantics
  11. 11. CM Meta – Ontology (1)Concepts Captured Treatment system Communication & Infrastructure coordination (resources) (actors, procedures, tasks) Crisis characterization Studied world Crisis events, Environment effects, risks, (people, natural dangers sites, goods)www.cognitum.eu/semantics Cognitum | Semantics
  12. 12. CM Meta-Ontology (2)• Organizational structure: roles (actors and units) and their relationships• Responsibilities of actors for certain tasks in a particular situation• Alerts about crisis situations and dangers• Information about crisis events, effects, risks and dangers• Activities / Procedures that are performed in specific situations during prevention, preparation, response to crisis and recovery• Resources, devices and equipment useful for performing rescue actionswww.cognitum.eu/semantics Cognitum | Semantics
  13. 13. CM Meta-Model (3)www.cognitum.eu/semantics Cognitum | Semantics
  14. 14. CM Meta-Ontology (4)www.cognitum.eu/semantics Cognitum | Semantics
  15. 15. CM Use Case – Tanker AccidentA tanker truck (containingunknown toxic substance)had an accident. Severalchildren of the nearkindergarten (outsidewhen the accidenthappened) feel sick.• What are the dangers?• What services we need to call?www.cognitum.eu/semantics Cognitum | Semantics
  16. 16. CNL - SWRL rules If Z is an actor and if a crisis has-type a crisis-type and if Z reacts-to-type the crisis-type then the crisis needs-actor Z. If Z is an actor and if an effect causes a danger and if a crisis induces the effect and if Z assumes a procedure and if the procedure reduces the danger then the crisis needs- actor Z. If Z is an actor and if an effect concerns a people-group and if a crisis induces the effect and if it is true that the people-group has-victims and if Z is Emergency- Medical-Service then the crisis needs-actor Z.www.cognitum.eu/semantics Cognitum | Semantics
  17. 17. Reasoned Conclusions CNL results:www.cognitum.eu/semantics Cognitum | Semantics
  18. 18. noSQL implementationwww.cognitum.eu/semantics Cognitum | Semantics
  19. 19. CNL expert interfacewww.cognitum.eu/semantics Cognitum | Semantics
  20. 20. CNL user interfacewww.cognitum.eu/semantics Cognitum | Semantics
  21. 21. Performed Tasks & Future Works • English CNL for OWL - done • Working on SWRL rules in CNL • GIS & meta knowledge integration • Collecting crisis management procedures to be coded in CNL • Working on CNL for Polish • Working on CNL dedicated for other disciplines: – UE policy coordination process on national level, – oncology medical guidelineswww.cognitum.eu/semantics Cognitum | Semantics
  22. 22. Contact Thank you Cognitum | PL, Warsaw office@cognitum.eu +48 22 250 2541 www.cognitum.eu abroad sales representatives: Cognitum | CH, St. Gallen Cognitum | UK, Bristol swiss-office@cognitum.eu uk-office@cognitum.euwww.cognitum.eu/semantics Cognitum | Semantics

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