Boston Civic Expo Spring 2013: Engagement Game Lab

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Emerson Visiting Professor Jesse Baldwin-Philippi discusses the gamification and civic engagement work being investigated at the Emerson College Engagement Game Lab.

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Boston Civic Expo Spring 2013: Engagement Game Lab

  1. 1. Jesse  Baldwin-­‐Philippi,  PhD  
  2. 2. Private  companies  collect  and  organize  our  habits  in  the  form  of  data.  
  3. 3. They  can  also  make  us  aware  of  these  habits    
  4. 4. Collect,  organize  and  publicize  our  civic  habits  
  5. 5. What  are  civic  habits?  
  6. 6. What  are  civic  habits?  Design  choices  can  make  these  civic  habits  reflective  
  7. 7. Successes  of  reporting  tools  √      Improve  transparency  √    Efficient  service  delivery  √  Foster  habits/improve  reporting  rates  X    Foster  reflective  civic  habits.  
  8. 8. Affordances  of  reflective  habits  are  there!    
  9. 9. Affordances  of  reflective  habits  are  there!    Users  just  don’t  engage  those  much.  •  ~70%  of  reports  made  within  200  feet  of  home  Never  (39%)  A  minority  of    the  time  (41%)  
  10. 10. Affordances  aren’t  enough—action  must  necessitate  reflection  
  11. 11. Make  other  individuals,  actions,  and  groups  visible  during  action  Affordances  aren’t  enough—action  must  necessitate  reflection  
  12. 12. Make  other  individuals,  actions,  and  groups  visible  during  action  Define  citizens’  actions  in  relationship  to  other  actions,  goals,  or  needs  of  a  community  Affordances  aren’t  enough—action  must  necessitate  reflection  
  13. 13. Make  other  individuals,  actions,  and  groups  visible  during  action  Define  citizens’  actions  in  relationship  to  other  actions,  goals,  or  needs  of  a  community  Establish  meaningful  interactions  among  citizens    Affordances  aren’t  enough—action  must  necessitate  reflection  
  14. 14. Making  other  individuals,  actions,  and  groups  visible  during  any  action    ¡  Map  points  immediately  in-­‐app  ¡  Prompt  co-­‐located  reports  upon  submission  ¡  Use  maps  to  signal  more  than  a  report—individuals,  groups,    leaderboards,  etc.    
  15. 15. Define  citizens’  actions  in  relationship  to  other  actions,  goals,  or  needs  of  a  community  ¡  Structure  actions  within  city’s  goals,  local  totals,    population  of  users.  
  16. 16. Define  citizens’  actions  in  relationship  to  other  actions,  goals,  or  needs  of  a  community  ¡  Structure  actions  within  city’s  goals,  local  totals,    population  of  users.  ¡  Automatically  notify    user  of  other  potential  actions  
  17. 17. Establish  meaningful  interactions  among  citizens      ¡  Profiles  that  allow  for    interaction  can  fuel  lateral  trust  ¡  Interaction  among    citizens—favoriting,    ranking,  etc.  
  18. 18. ¡  Iterating  existing  tools  to  build  reflective  qualities.  ¡  Other  ways  to  design  for  a  reflective  approach  ?  

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