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CO2 2019 | Sarah Verlinger | Understanding the Applicant Journey

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CO2 2019 | Sarah Verlinger | Understanding the Applicant Journey

  1. 1. Understanding the Applicant Journey Sarah Verlinger, HR Coordinator Triangle Pest Control
  2. 2. Understanding the Applicant Journey Sarah Verlinger, HR Coordinator Triangle Pest Control
  3. 3. A Little About Me
  4. 4. The Applicant Journey
  5. 5. Write down at least 3 things you are going to do differently next year to ensure you hire the right people.
  6. 6. Recruiting ● High Ratings on Hiring Sites ● Be the “Go To Company” ● Detailed Job Descriptions What is it like to work at Triangle Pest Control? 4.3 4.5 4.4 4.3 4.3 Triangle Pest Control is proud to be the local authority for all pest control needs. 4.5 Triangle Pest Control Why do you want to work at Triangle Pest Control? The ad sells the position. Fun atmosphere, career advancement, enhancing quality of life. Who would oppose that?
  7. 7. Offer Great Benefits ● Competitive Pay ● Health Benefits ● Paid Time Off & Holidays ● 401K Match ● Tuition Reimbursement ● Sponsorship Program ● Financial Wellness Assistance ● Employee Assistance Program Recruiting
  8. 8. Hiring Process
  9. 9. ● Questionnaire ● Full Application ● Phone Interview ● 1st In-Person Interview ● 2nd In-Person Interview ● Profile Assessment (Wiley) ● Background Check/Drug Test ● Create a Bench Hiring Process
  10. 10. Hiring Process Questionnaire ● Create Templates ● Keep Questions Simple ● Review Resume Application ● Ask More Detailed Questions ● Can Provide More Information Than a Resume
  11. 11. Hiring Process ● Reach Out by Email ● Describe the Hiring Process ● Ask Make or Break Questions ● Sell Your Company ● Be Consistent ● End by Explaining Next Steps Phone Interview
  12. 12. Hiring Process: ● 1st In-Person Interview ○ Make the Candidate Feel Welcomed ○ Have Multiple Interviewers ○ Ask Relevant Questions ○ Allow Candidate to Ask Questions ● 2nd In-Person Interview ○ Include New Interviewers ○ Ask Same Questions ○ Ask Final Need to Know Questions
  13. 13. Hiring Process: ○ Wiley Global Assessment ○ Unique Background (Forgely) ○ Don’t Burn Bridges ○ Stay in Touch
  14. 14. Smarter/Better Than You Who Fits Culturally Who Fits the Company Vision Someone
  15. 15. Onboarding Process First Day is the Most Important Establish a Welcome Process
  16. 16. Onboarding: ● First Day is the Most Important ○ Make a Great First Impression ○ Make Them Feel Like Part of the Team ● Have a Welcome Process ○ Make It Easy ○ Introduce to the Full Team ○ Take Them to Lunch ○ Orientation
  17. 17. Continuous Appreciation
  18. 18. Birthdays and Work Anniversaries Personal Accomplishments Monthly Newsletter Bulletin Board/TV Monitor Emails/Instant Messaging All Meetings Recognition
  19. 19. Employee Appreciation Month Family Picnic Field Day Holiday Party HAVE FUN
  20. 20. HAVE FUN Community Outreach
  21. 21. Team Building Activities HAVE FUN
  22. 22. Recruiting ● Market Your Business ● Offer Great Benefits Onboarding Process ● First Day is the Most Important ● Welcome Process Hiring Process ● Have a Process ● Ideal Candidate Qualities Continuous Appreciation ● Recognition ● HAVE FUN

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