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An examination of the steps necessary to generate word of mouth recommendations in your dental practice

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BDA reading

  1. 1. "I cant wait to tell my friends" How to turn your patients into your unpaid sales force www.7connections.com
  2. 2. I cannot succeed because……08/03/2013 www.7connections.com
  3. 3. I can succeed because……08/03/2013 www.7connections.com
  4. 4. Successful habits08/03/2013 www.7connections.com
  5. 5. Branded experiences08/03/2013 www.7connections.com
  6. 6. Deliver the right direct marketing mix08/03/2013 www.7connections.com
  7. 7. WOM Wobbles – why thereluctance? www.7connections.com
  8. 8. WOM attitudes – set yourself up forsuccess www.7connections.com
  9. 9. WOM-time www.7connections.com
  10. 10. WOM methods www.7connections.com
  11. 11. WOM paper www.7connections.com
  12. 12. WOM paper www.7connections.com
  13. 13. WOM languageAre you happy with the clinical result we have achieved?Are you happy with the customer service experience?Can we remind you that our practice grows through personal recommendation.We are looking for new patients and we would love to see more people like you.Would you have any objection to taking 3 of our referral business cards andpassing them on to any family, friends or colleagues who you feel would benefitfrom a visit to a practice like ours? www.7connections.com
  14. 14. WOM wins! www.7connections.com
  15. 15. How to be a magnet www.7connections.com
  16. 16. Half full or half empty? www.7connections.com
  17. 17. Dentistry Education Management

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