Melbourne Digital City Strategy - CoMConnect Report

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This report mentions the outcomes of Melbournes CoMConnect Unconference.

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Melbourne Digital City Strategy - CoMConnect Report

  1. 1. A New Way of Making Strategies …in the Making
  2. 2. The scope andpace of growth ofthe digital sphereis rapidlyincreasing.
  3. 3. Strategic Business-as-usual
  4. 4. There must be a better way…Matthew Willcox | Innovation Lorraine Tighe | IT ProgramCoordinator | Business Information Manager | Business InformationServices Branch | City of Melbourne Services Branch | City of Melbourne Colin Fairweather | Chief Information Officer | Business Information Services Branch | City of
  5. 5. Technology-enabled co-creation Linux FutureMelbourne
  6. 6. Experts helped frame the co-creation process (not write content)
  7. 7. Open Space Technology The first step…
  8. 8. How will the world’s most liveable city thrive in the digital future?
  9. 9. Social Media Campaignmelbournedigitalcity.tumblr.com twitter.com/cityofmelbourne
  10. 10. CoMConnect catches on• 20+ CoM staff pledge to attend, including the CEO and Deputy Lord Mayor• 400+ expressions of interest from the community via eventbrite.com
  11. 11. CoMConnect ScheduleLaunch Event Day 1 Day 2Friday, August 10th 5pm – 7pm Saturday, August 11th 9am – 6pm Sunday, August 12th 10am – 5pm at City of Melbourne at Hub Melbourne at Hub Melbourne Bazaar August 11-12th 10am – 5pm at Hub Melbourne
  12. 12. Launch EventFriday, August 10th 5pm – 7pm at City of Melbourne Estimated 100 attendees Speakers •Susan Riley, Deputy Lord Mayor •Kathy Alexander, CEO •Mark Stoermer, Dir. of Corporate Business •Stuart Candy, ARUP Innovation & Foresight •Mark Elliott, Collabforge
  13. 13. Day 1Saturday, August 11th 9am – 6pm at Hub Melbourne Estimated 150-170 attendees Program •Introduction to process, context and theme •Lightning talks to inspire •28 participant-led sessions exploring the core question •Closing discussion
  14. 14. 11:30 am Day 1 •SHARING THE AGENDA IN DECISION MAKING, Matthew Gordon •THE FUTURE OF CBD RETAIL, Chris Seymour •DIGITAL AGE & FUTURE OF WORK, @bradkrauskopfSaturday, August 11th 9am – 6pm •2D & 3D DATA VISUALISATIONS, Susan Kempson at Hub Melbourne •DIGITAL PLAY & THE CITY, Floyd Mueller @exertiongames •PAUSE DIGITAL/CREATIVE FESTIVAL MELBOURNE, George Hedon 28 Participant-led Sessions 1:15 pm •NBN WTF, Matthew Wilcox •ONLINE VOTING IDENTITIES, Chris Barnett •KNOWLEDGE SHARING FOR A SUSTAINABLE MELBOURNE, Chris Watkins •COMBINING ART, INTERACTIVE & NEW MEDIA, Jeszlene Zhou •WHOS IN MY HOOD, Marianne Doczi @KnowNow_KnowHow •FROM IDEA TO SUSTAINABLE ECOSYSTEM, Danny Davis •ENGAGING THE DISENGAGED Tegan Kop & Karen Arvidsson 2:00 pm •THE SELF-AWARE CITY Austin Ley •SERVICE DESIGN THINKING THROUGH ETHNOGRAPHY, Gavin Melles •RESPONSIVE WEB & FUTURE READY CONTENT, David Hauser •WHAT IS THE FUTURE OF CIVIC ENGAGEMENT, Carolyn Anderson •SUSTAINABILITY DATA, ARTISTS & SPACES FOR PRESENTATION, Jodi Newcombe •ENCOURAGING DIGITAL INCUBATORS Rolf von Behrens •I LOVE MELBOURNE SONG VIDEO, Mark Freeman 3:00 pm •SWARM FUELLED ENGAGEMENT, Keren Flavell •EDUCATION, TECH & MELBOURNES FUTURE Victor Brooker •COMPLEXITY, EMERGENCE ROLE OF GOVT, John Baxter @johnsbaxter •OPEN DATA, MAKING IT HAPPEN?, Patrick Sunter •UX COMMUNITY ENGAGEMENT & EXPERIENCE MAPPING, George Evans •A LAB FOR ART AND TECHNOLOGY Pierre Proske •AGING IN PLACE, Marianne Doczi •DIGITAL CONVERSATION WITH YOUR COUNCIL, Jade Wisely
  15. 15. Day 2Sunday, August 12th 10am – 5pm at Hub Melbourne Estimated 80-90 attendees Program •Framing talks: coming back in, refocusing the core question •Group discussion about the role, structure and process of the council •19 participant-led sessions focused on action •Closing discussion, and commitment by CoM to come back in 2 months
  16. 16. Day 2Sunday, August 12th 10am – 5pm at Hub Melbourne 11:30 am •CITY AS API, Damon OSullivan 19 Participant-Led Sessions •BENEFITS FOR WHOM? MAPPING STAKEHOLDERS, Marianne Doczi •DROP IN DIGITAL EDUCATION, Paul Breen •PUBLIC SECTOR DECISION MAKING, Simon Weller 12:15 pm •PLATFORM FOR BUILDING BETTER FUTURES, David Hood •DIGITAL INCLUSION THROUGH POLICY, Tegan Kop •DIGITAL PLAYING & MEETING VENUES, Tony Smith •HELPING PEOPLE FROM OVERSEAS, Mark Freeman 1:30 pm •USING GAMES FOR POSITIVE CHANGE, Marigo Raftopoulo •OPENING OWNERSHIP THROUGH TECHNOLOGY, [unrecorded] •DIGITAL PUBLIC LIBRARIES, Pat Gregory •WHAT CAN THE MAKER COMMUNITY DO? Paul Szymkowiak •DOTCONNECT - ITS ALREADY HAPPENING: EVENT MAPPING, Matt Wilcox 2:30 pm •MAKING FEEDBACK EASY, Juan Caraza •MAKING COMMUTING AWESOME, Brendan Graetz •INCREASING SOCIAL COHESION, Damon OSullivan •ENGAGING THE UNKNOWN UNKNOWNS, Mark Elliott & Erick Mitsak •CONNECTING SUBURBAN HUBS, Claire Spencer
  17. 17. BazaarAugust 11-12th 10am – 5pm at Hub MelbourneOpen to all CoMConnect participantsLive, hands-on examples of digital innovation inMelbourne
  18. 18. Event awarenessThe conversation continues
  19. 19. This “WordCloud” wasgeneratedusing notesand ideassubmittedonline byCoMConnectparticipants
  20. 20. Event outputsSessions Session Notes Projects Session Schedule Session Notes Project Ideas
  21. 21. What CoM Was SeekingIn undertaking CoMConnect,CoM wanted to learn about: The next best step CoM can The key themes, take with the The community’s trends and community, and interests for the interests on the the role CoM engagement community’s mind should play
  22. 22. Community’s Interests in Engagement Excited Interested Serious Eager
  23. 23. Community’s Interests in Engagement Participant takeaways: Had Fun New Relationships Felt listened to and valued Empowered to Deeper build new Understanding solutions of CoM Structure
  24. 24. What’s on the Community’s Mind Three broad themes of community knowledge and interest surfaced: New Modes of The future of The Digital CommunityMelbourne and future more Governmentits Community generally Engagement
  25. 25. Theme 1 Working better: a connected, enabled community •THE FUTURE OF CBD RETAIL, Chris Seymour The future of •DIGITAL AGE & FUTURE OF WORK, @bradkrauskopf •UX COMMUNITY ENGAGEMENT & EXPERIENCE MAPPING, George EvansMelbourne and •SUSTAINABILITY DATA, ARTISTS & SPACES FOR PRESENTATION, Jodi Newcombe •KNOWLEDGE SHARING FOR A SUSTAINABLE MELBOURNE, Chris Watkinsits Community •CONNECTING SUBURBAN HUBS, Claire Spencer Living better: a connected, empowered community •AGING IN PLACE, Marianne Doczi •BENEFITS FOR WHOM? MAPPING STAKEHOLDERS, Marianne Doczi •EDUCATION, TECH & MELBOURNES FUTURE Victor Brooker •WHOS IN MY HOOD, Marianne Doczi @KnowNow_KnowHow •THE SELF-AWARE CITY Austin Ley •HELPING PEOPLE FROM OVERSEAS, Mark Freeman •DIGITAL PUBLIC LIBRARIES, Pat Gregory •MAKING COMMUTING AWESOME, Brendan Graetz •INCREASING SOCIAL COHESION, Damon OSullivan Playing more: integrated with living & working •DIGITAL PLAY & THE CITY, Floyd Mueller @exertiongames •PAUSE DIGITAL/CREATIVE FESTIVAL MELBOURNE, George Hedon •I LOVE MELBOURNE SONG VIDEO, Mark Freeman •WHAT CAN THE MAKER COMMUNITY DO? Paul Szymkowiak
  26. 26. Theme 1 Participant Comments & emerging themes Living better: a Working better: a connected, connected, enabled empowered community community Playing more: integrated with living & working
  27. 27. Theme 2 Work: new business opportunities The Digital •ENCOURAGING DIGITAL INCUBATORS Rolf von Behrens •A LAB FOR ART AND TECHNOLOGY Pierre Proskefuture more •2D & 3D DATA VISUALISATIONS, Susan Kempson •RESPONSIVE WEB & FUTURE READY CONTENT, David Hauser generally •SERVICE DESIGN THINKING THROUGH ETHNOGRAPHY, Gavin Melles •OPENING OWNERSHIP THROUGH TECHNOLOGY, [unrecorded] •ENGAGING THE UNKNOWN UNKNOWNS, Mark Elliott & Erick Mitsak Live: imagining new ways-of-living •FROM IDEA TO SUSTAINABLE ECOSYSTEM, Danny Davis •DROP IN DIGITAL EDUCATION, Paul Breen •PLATFORM FOR BUILDING BETTER FUTURES, David Hood •DOTCONNECT - ITS ALREADY HAPPENING: EVENT MAPPING, Matt Wilcox Play: more integrated with living & working •COMBINING ART, INTERACTIVE & NEW MEDIA, Jeszlene Zhou •DIGITAL PLAYING & MEETING VENUES, Tony Smith •USING GAMES FOR POSITIVE CHANGE, Marigo Raftopoulos
  28. 28. Theme 2 Participants comments & emerging themes Work: new business Live: imagining opportunities new ways-of- living Play: more integrated with living & working
  29. 29. Theme 3 Consultation & engagement: open & transparentNew Modes of •SHARING THE AGENDA IN DECISION MAKING, Matthew Gordon •PUBLIC SECTOR DECISION MAKING, Simon Weller Community •COMPLEXITY, EMERGENCE AND THE ROLE OF GOVT, John Baxter @johnsbaxter •DIGITAL CONVERSATION WITH YOUR COUNCIL, Jade Wisely Government •WHAT IS THE FUTURE OF CIVIC ENGAGEMENT, Carolyn Anderson •SWARM FUELLED ENGAGEMENT, Keren Flavell Engagement Government as platform: enabling open innovation •MAKING FEEDBACK EASY, Juan Caraza •ONLINE VOTING IDENTITIES, Chris Barnett •OPEN DATA, MAKING IT HAPPEN?, Patrick Sunter •CITY AS API, Damon OSullivan Inclusion: deepening & broadening the base •NBN WTF, Matthew Wilcox •ENGAGING THE DISENGAGED Tegan Kop & Karen Arvidsson •DIGITAL INCLUSION THROUGH POLICY, Tegan Kop
  30. 30. Theme 3Participants comments & emerging themes Government as platform: Consultation & enabling open engagement: open innovation & transparent Inclusion: deepening & broadening the base
  31. 31. CoM Next Step & Role:Cultivate collaborative community
  32. 32. Government as platform for participation
  33. 33. A new approach: integrated
  34. 34. The Key: continuity
  35. 35. The Vision: Realising our digital future together
  36. 36. This outcomes brief developed for City of Melbourne by: Illustrations and narrative support compliments of: Damien Melotte, @ecoresonance

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