Navigating the Salesforce1 Platform

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Presented by Alex Fuller, CTO at CloudSense at the Salesforce London User Group, April 2014.

For further information about the case studies given: http://cloudsense.com/customers

Published in: Technology, Business
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Navigating the Salesforce1 Platform

  1. 1. CloudSense.com @CloudSense +44 20 7580 6685 London User Group Navigating the Salesforce1 Platform
  2. 2. 100% cloud native Triple digit year on year growth Media & telecoms heritage 9.5/10 customer satisfaction 141 certifications 125+ people across Europe B2B & B2C success Multi-device Salesforce Platinum Partner Experts in multi-channel environments Award winning Founded in 2009
  3. 3. Proven in large enterprise Our awardsOur customers
  4. 4. Salesforce Platform experience
  5. 5. Davor, CloudSense since 2009 Focus on innovation not infrastructure Best-practices deployment, including security and business continuity Scalability Faster time to release and quicker change cycles Mobile backend as a service Multi Language Why PaaS?
  6. 6. What is the Salesforce1 Platform? Sales Cloud Service Cloud Marketing Cloud AppExchange Salesforce1 Platform APIs Salesforce1 Platform services Force.com Heroku
  7. 7. Key platform uses Employee access High volume B2C Integrations Mixed Technologies Analytics & Number Crunching Single view of the customer Rich Platform Facilities Apps
  8. 8. Multichannel CPQ
  9. 9. BBC 500 words Salesforce sites based Competition lifecycle automation Full Security & privacy compliance Gather story entries Manage teachers & librarians Track flow of entries and capture scoring Competition Microsite
  10. 10. Machine to Machine Salesforce users Heroku integration layer Batch processes- high volumes SIM card provisioning Large Telecoms growth area Telefonica Germany
  11. 11. Inventory management Ad server integration
  12. 12. CloudSense Anywhere
  13. 13. Salesforce Platform Advice •  Consider integrations carefully •  What are your language needs? •  Remember the platform features! •  Consider mobile needs from the start •  Don’t forget the basics: –  Source code management –  Version control
  14. 14. Win an iPad Air tonight Drop your business card for a chance to win Winner will be chosen during drinks
  15. 15. CloudSense.com @CloudSense +44 20 7580 6685 Thank you

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