J miller cloud expo europe 3 feb 11


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  • Characteristic of the cloud: Scalable and Elastic Measured/Metered/Pay by Use Shared On-demand Service Based Internet Technologies used for access
  • Private clouds the ones you build and manage yourself the ones you build with a partner/outsource Virtual Private clouds shared services Public clouds the services you buy as a commodity the services you join in and share with others To chose a cloud it is necessary to differentiate usergroups, products: is it a package or bespoke function/process what limitations on time, location, security predictable process or flexibility scalable or standard average use internal or external users expert or general users Is for own use only external users
  • Security Two factor authentication is required for most services Secure connections to and from the service from a range of devices and locations Staff are security cleared to a required level dependent on role   Data Sovereignty Data and backups of data are stored in the UK or EU dependent on types of data   Transferability of data. There are clear entrance and exit process and policies for all aspects of the service Data transfer out is in an open or compatible format for use in other solutions Data transfer in is possible for current solutions   Network (bandwidth, capacity, security) Must have ability to support the capacity of several thousand users from multiple locations Allow for appropriate upload and download speeds so as to support the business needs Compliance (FOI Requests, etc) Enables us to carry out FOI request and comply with Data Information law Can do forensic checks as necessary Availability Minimum of 99.95% for end to end service availability SLAs Customer focused SLAs with demonstrable examples of achievement Appropriate process and policies for managing and improving performance Established role within the organisation to address service issues that the customer has Contracts Flexible contracts that allow for our requirements to be met. Especially around data sovereignty to be achieved. Allow for fluctuation in demand and completed exit in a supported way Culture Change Supplier must be able to support the change programme necessary within Parliament. They need to be able to stand alongside PICT when necessary and possible do some of the transition work such as migrating PST files.
  • What is the cost of the current IT? What is available in the market? What is the organisational readiness? Usability and willingness Security and trust Bandwidth Data ownership Appropriate contracts HR and staff development Transfer in and out of clouds
  • J miller cloud expo europe 3 feb 11

    1. 1. A Clouded Future Joan Miller, Director of Parliamentary ICT
    2. 2. V
    3. 3. What Business?
    4. 4. 144 applications
    5. 6. 144 applications
    6. 7. 144 applications
    7. 8. Connects to 1500 locations & on the move
    8. 9. What Cloud?
    9. 10. 30 years of corporate IT <ul><li>1980s Number crunching </li></ul><ul><li>1990s Faster pace of working life </li></ul><ul><li>2000s Growing collaboration in the work place </li></ul><ul><li>2010s Personalisation of IT, collaborative and transparent ways of working </li></ul>
    10. 11. &quot; a style of computing where scalable and elastic IT-enabled capabilities are provided 'as a service' to external customers using Internet Technologies.“ (Gartner, 2010)
    11. 12. <ul><li>Infrastructure – networks, servers (IaaS) </li></ul><ul><li>Application Infrastructure – back office apps (PaaS) </li></ul><ul><li>Application & Information Services – internet, web apps, search (SaaS) </li></ul><ul><li>Business Services – whole business process provided outside the organisation </li></ul>
    12. 13. Cloud types Gartner 2010 Owner Enterprise Enterprise Provider Provider Provider Operator Enterprise Provider Provider Provider Provider Service Access Closed (enterprise) Closed (enterprise) Closed (enterprise) Closed group (community) Open Level of Control Full High High Low None Points of Leverage Skills (none) Assets (none) Skills (strong) Assets (none) Skills (strong) Assets (some) Skills (strong) Assets (strong) Skills (strong) Assets (strong) Virtual Private Cloud Enterprise A Enterprise A Enterprise A Enterprise B Enterprise A Enterprise B Company X User Z Closed Private Open Public Community Public Cloud Public Cloud Managed Private Cloud Enterprise A Enterprise Private Cloud
    13. 14. Which Cloud?
    14. 15. Organisation’s Issues <ul><li>Security </li></ul><ul><li>Data Sovereignty </li></ul><ul><li>Transferability of data </li></ul><ul><li>Network </li></ul><ul><li>Compliance </li></ul><ul><li>Availability, Contracts, SLAs </li></ul><ul><li>Culture change </li></ul><ul><li>Segmenting your customer group </li></ul>
    15. 16. <ul><li>What is the cost of the current IT </li></ul><ul><li>What available in the market </li></ul><ul><li>What is the organisation’s readiness </li></ul><ul><li>HR and staff development </li></ul>Some more to think about
    16. 17. What next?
    17. 18. Vision, Strategy, Planning includes IT skilled contract management Procedural Services (Application Development & support) Customer Solutions (EBS, SD, SE, Trainers) Members Services, Cloud: Email, File store, (eg pilot commercial webmail Network) Apps store HR & Finance Estates Refresh Projects Development & Support ICT House Services ?Cloud: Email, File store Network - via web Apps store Etc Etc Etc
    18. 19. EDMs in PQs in TSO Parliamentary Papers Vote Office HoL Hansard text Printed Paper Office HoC Hansard text Bills Bills Answers from Govt Depts. Question Books EDMs The Order Paper Amendments Commons Hansard Committee Lists Wall Sheets Parliamentary Bookshop Written Ministerial Statements Commons Amendments Government Amendments to Bills Divisions Divisions Lords Hansard PQs in The Minute Text The Minute Committee Meeting Cards Broadcast Commons Annunciator Archive