Digital literacy skills for social workers - North West London ASYE Programme
Senior Lecturer and CPD/PQ Programme Leader & Digital Lead
& Head of Practice Learning (Enfield Council)
New modes of communication and its impact on
relationships, emotions and networks;
eProfessionalism, digital communication and
Social Media as an educational tool for the
NorthWest London Alliance Assessed and
SupportedYear in Employment (ASYE)
This invention will produce forgetfulness
in the minds of those who learn to use
it, because they will not practice their
Their trust in writing, produced by
external characters which are no part
of themselves, will discourage the use
of their own memory within them.
Source: Plato 1925, 274e-275a
THEN:THE NOTIFICATION BOARD
NOW: INTERNET FORUM
“A hundred years ago it took so long and cost so much to post
a letter that it seemed worthwhile to put some thought into
writing it. Now the quickness and cheapness of the post
seem to justify the feeling that a brief letter today may be
followed by another next week and a line now by another
Percy Homes Boynton, Principles of Composition 1915
How do you use digital
How much information is freely
available about you online?
Pair up and google your
What did you find out
about your partner?
How much information did
What kind of information
did you find?
Did your search results
“Born Digital” – Many children born in the past decade are “born
digitally” with the first fragment of their ‘digital footprint’ already
available online before their actual birth.
These children will be the first generation to experience the
aggregated effect of living in a digital world over their entire life-
course, and even after death.
They inherit their digital profiles as a work in progress from their
Although these postings are usually made with great love and best
of intentions, parents need to be aware that their children’s online
profiles and information are likely to be with them for the rest of
Reality and identity
can be distorted
How do children,
adolescents & adults
think of themselves in
the visual culture of
What are some of the opportunities and
challenges for services when using digital media
and working with vulnerable individuals?
Face-to-Face contact vs. online-contact:
What are the similarities and differences?
Is there anything missing in online relationships?
‘Triggered by over-exposure to social information on
SNS, envy feelings can cause significant damage to users’
well-being and impact their life satisfaction’
Promotion of narcissistic behaviour, with most users
sharing only positive things about themselves
‘… friend lists typically consist of individuals with a high
degree of similarity to the profile owner, which is
particularly conducive for the proliferation of envy
Source: Envy on Facebook: A HiddenThreat to Users’ Life Satisfaction?
Do you agree with the above statements?
“Cyber bullying involves the use of ICT,
particularly mobile telephones and the internet,
to support deliberate, hostile behaviour by an
individual or group, which is intended to upset
and harm others. This can include mobile text
messaging and telephone calls; mobile telephone
pictures and video clips; email; chat rooms;
instant messaging and websites such as social
Source: E-Safety and the use of ICT, Mobile Phones and other Electronic Devices Policy
Amanda Michelle Todd (born November 27, 1996 in British Columbia committed suicide at her
home on October 10, 2012,. Prior to her death, Todd had posted a video on YouTube in
which she used a series of flash cards to tell of her experience of being blackmailed, bullied,
and physically assaulted. The video went viral after her death,[resulting in international
media attention. The Royal Canadian Mounted police and British Columbia Coroners Service
launched investigations into the suicide.
At the time of her death, Todd was a student at a school that caters to students who have
experienced social and behaviour issues in previous educational settings.
In response to the death, The premier of British Columbia , made an online statement of
condolence and suggested a national discussion on criminalizing Cyberbullying .Also, a
motion was introduced in the Canadian House of Commons to propose a study of the scope
of bullying in Canada, and for more funding and support for anti-bullying organizations.
Todd's mother Carol established the Amanda Todd Trust, receiving donations to support anti-
bullying awareness education and programs for young people with mental health problems.
vulnerability? Think of some
Social media is not a neutral medium which simply reflects or echoes
offline interactions and communications.
There is little or no content control. Communication is captured,
aggregated, added to, morphed, changed and re-hatched as a new
posting, broadcast or ping.
Skill and confidence are needed to be able to narrate lives online,
manage reputation, mitigate risk and maintain resilience to thrive.
Often those who have few supportive adults in their lives have low self-
confidence and are unassisted and unsupervised and vulnerable to abuse.
The lack of self-confidence and support network makes them vulnerable
to being overly influenced and/or groomed online by their peers.
Gaps in education
lack of boundaries &
Experience of abusive
Influence of drug,
alcohol, gangs. And
risk taking behaviour.
Always explore the privacy settings of your
social networking site;
Ask friends and family to have a look at your
profile online to check that you aren’t giving
out too much personal information;
Keep Passwords protected
We are all exposed to material we might rather not see. How do site that
sponsor/promote such activities affect children & young people?
Sexualisation (Websites, TV and movies, others);
Exaggerated and Damaging Stereotypes (e.g. in video games);
Anti-social attitudes and behaviour;
Suicide and Self-harm;
Drug and Knife Crime;
Most users connect &
communicate with a
Facebook continues to be
among the most popular
Join groups for
Keep in touch with current and
Be selective and manage settings to
avoid email deluge
discussions – with
Follow and share conferences and updates
It takes time to build a personal learning network
or community of interest
1. Setting up an account
2. Testing the hashtag
3. HCPC will be joining us
4. Brain storm some questions for the HCPCTwitter
Senior Lecturer & CPD/PQ Programme Leader &
Department Digital Lead
Dept. of Mental Health, Social Work, & Integrative Medicine
School of Health and Education Middlesex University
Phone: +44 (0)208 411 2885
Twitter: @ClaudiaMegele @MHChat @SWSCmedia @U4C