Have you heard (or thought of) these questions: My site is written in plain language, why do I care about usability?
I know all about usability, why do I also have to use
plain language? These are two different, yet compatible, concepts.
People need to be able to navigate your site and find theinformation they need. They also need to understand the information once they’ve found it.
Hear arguments for integrating both sets of principles and learn what to look for/ask for when designing your site.