Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Influential Manager ◆Engineering Support ◆ Agile Strategist ◆ UK Citizen, US Greencard ✪ Change Agent
Industry
Technology / Software / Internet
About
A highly accomplished eCommerce Technical Professional and SME with over 9 years experience in building eCommerce talent, solutions and infrastructure for a worldwide omni-channel retail leader.
Proven track record in the setup of eCommerce application support solutions with 24x7 coverage and mobilization of 100+ support professionals located in India, China, UK, Canada and the USA.
Strong understanding of business process reengineering combined with ScrumBan, ITIL and out-of-the-box thinking, to drive process and system efficiencies in an Agile environment.
Exceptional capability in challenging perceptions/norms while being able to motivate people and consistently drive cross-funct...
Tags
scrumban
itil
agile
support
See more
Presentations
(1)Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Influential Manager ◆Engineering Support ◆ Agile Strategist ◆ UK Citizen, US Greencard ✪ Change Agent
Industry
Technology / Software / Internet
About
A highly accomplished eCommerce Technical Professional and SME with over 9 years experience in building eCommerce talent, solutions and infrastructure for a worldwide omni-channel retail leader.
Proven track record in the setup of eCommerce application support solutions with 24x7 coverage and mobilization of 100+ support professionals located in India, China, UK, Canada and the USA.
Strong understanding of business process reengineering combined with ScrumBan, ITIL and out-of-the-box thinking, to drive process and system efficiencies in an Agile environment.
Exceptional capability in challenging perceptions/norms while being able to motivate people and consistently drive cross-funct...
Tags
scrumban
itil
agile
support
See more