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John Blakinger, Co-founder CivilSay™
Teresa Blakinger, Concepts Captured
Visuals
 Visuals include, video, drawings, pictures, charts …
 Will describe how I used visuals to solve a complex
commu...
Using Visuals – Groundwater Video
VIDEO
 Groundwater contamination
 Very contentious issue
 This is a story of the comm...
Used this graphic to focus committee
….. Answering the questions
 Graphic to depict complicated information on
following slide
Answering Questions:
Real estate transaction (RET) well tests
6
“Engagement Curve”
Where are you?
7
What do we do?
Solution Scenarios
1. Do nothing
2. Solve for drinking water only
3. Monitor groundwater
4. Develop a phase...
Do nothing
Currently, ATT Systems are required to be installed in
most areas as existing systems fail
Possible Outcomes Un...
Drinking Water and Groundwater
 Groundwater is found in
layers
 Gravity pulls the water down
 The lowest levels have th...
Solve for drinking water only
Public water systems eliminate health risk to drinking water
Possible Outcomes Unknowns
 El...
Monitor groundwater
Implement a regular groundwater testing program to
reveal contamination trends
Possible Outcomes Unkno...
Phased septic solutions
Implement septic solutions base on level of risk
Possible Outcomes Unknowns
 Costs are incurred a...
“One size fits all”
Require all lots to employ the same solution
Possible Outcomes Unknowns
 Inefficient: over-solve some...
Outreach & Recommendations
 Developed recommendations
over 6 months
 Outreach to over 250 citizens
while developing the
...
Example Outreach
Groundwater concerns over time
Where are you?
17
In 1949 "According to a nationwide survey:
More doctors smoke Camels than any other cigarette."
18
How did we dispose of chemicals?
In the 60’s, we disposed of chemicals such as:
 Paint
 Gasoline
 Paint thinner
 Used ...
The Final Meeting
 August of 2013
 Joint Deschutes County Planning and Commissioner
meeting.
 Director of DEQ Attended
...
The Story
Creating a Vision for the Community’s Future
Activities
 Winter of 2013-14 – Met with Bend 2030
 Developed materials for Latino conversation
 Held first conversatio...
Bringing Latino Voices to the
Conversation
Other Links
 YouTube videos
 Civilsay.net
 ConceptsCaptured.com
 Uses of Graphic Recording
 World Café Graphic
 Mome...
Observations about visuals
 Visuals should be simple & understandable
 Use visuals to focus the group
 Use visuals to d...
Thank You for Coming!
 John Blakinger, Blakinger Associates
Helping Communities Reach Durable Decisions
CivilSay.net
John...
I see what you mean! Using Visual to solve tough community problems case studies
I see what you mean! Using Visual to solve tough community problems case studies
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I see what you mean! Using Visual to solve tough community problems case studies

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Using visuals to help communities make decisions based on a Groundwater protection issue in Central Oregon and engaging the Latino community in a communities vision

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I see what you mean! Using Visual to solve tough community problems case studies

  1. 1. John Blakinger, Co-founder CivilSay™ Teresa Blakinger, Concepts Captured
  2. 2. Visuals  Visuals include, video, drawings, pictures, charts …  Will describe how I used visuals to solve a complex community problem and to do visioning and then provide some other examples.  Please ask questions during the webinar.
  3. 3. Using Visuals – Groundwater Video VIDEO  Groundwater contamination  Very contentious issue  This is a story of the committee and the outreach done in year 3.  First couple committee meetings tried to address all aspects at once – Too complicated – We needed focus!
  4. 4. Used this graphic to focus committee
  5. 5. ….. Answering the questions  Graphic to depict complicated information on following slide
  6. 6. Answering Questions: Real estate transaction (RET) well tests 6
  7. 7. “Engagement Curve” Where are you? 7
  8. 8. What do we do? Solution Scenarios 1. Do nothing 2. Solve for drinking water only 3. Monitor groundwater 4. Develop a phased approach to septic solutions 5. “One size fits all” 8
  9. 9. Do nothing Currently, ATT Systems are required to be installed in most areas as existing systems fail Possible Outcomes Unknowns  Government agency may require earlier deployment  Ongoing well contamination  Discharge into rivers may become a problem  Public health problems may occur  High cost to individuals when systems fail  High costs may be incurred if a management area is declared  Only ATT options available  What is the rate of contamination?  What is the impact to the river?  If groundwater becomes highly contaminated, what is the effect on properties, tourism and economic development? 9
  10. 10. Drinking Water and Groundwater  Groundwater is found in layers  Gravity pulls the water down  The lowest levels have the oldest water  Drinking water can be drawn from any layer of groundwater 10
  11. 11. Solve for drinking water only Public water systems eliminate health risk to drinking water Possible Outcomes Unknowns  Eliminate risks to drinking water  Government agency may require groundwater protection  Groundwater contamination may affect rivers  ATT systems will still be required as systems fail  Can we allow continued groundwater contamination?  How will the public water system be managed?  How will the cost of a public water system be covered?  Would a public system require a Goal 11 exception? * * Goal 11 is a State land use rule that prohibits public systems in rural areas 11
  12. 12. Monitor groundwater Implement a regular groundwater testing program to reveal contamination trends Possible Outcomes Unknowns  More and better data on groundwater contamination  Data may indicate something more must be done  Data may indicate nothing more must be done  What is the design of the program?  How will the program be managed?  How will the cost of the program be covered? 12
  13. 13. Phased septic solutions Implement septic solutions base on level of risk Possible Outcomes Unknowns  Costs are incurred as needed  Multiple solutions deployed (most effective and cost effective)  Solutions in one area may reduce the need for solutions in other areas  How will the high risk areas be determined?  How will the approach be managed?  How will the solution costs be shared and covered?  What are the solution options? 13
  14. 14. “One size fits all” Require all lots to employ the same solution Possible Outcomes Unknowns  Inefficient: over-solve some areas and under-solve others  High cost  Why would we choose this? 14
  15. 15. Outreach & Recommendations  Developed recommendations over 6 months  Outreach to over 250 citizens while developing the recommendations  Crafted the recommendations document while doing outreach
  16. 16. Example Outreach
  17. 17. Groundwater concerns over time Where are you? 17
  18. 18. In 1949 "According to a nationwide survey: More doctors smoke Camels than any other cigarette." 18
  19. 19. How did we dispose of chemicals? In the 60’s, we disposed of chemicals such as:  Paint  Gasoline  Paint thinner  Used motor oil By pouring them on the ground Seemed like a good way to clean out the garage! 19
  20. 20. The Final Meeting  August of 2013  Joint Deschutes County Planning and Commissioner meeting.  Director of DEQ Attended  Recommendations were accepted by the county and DEQ
  21. 21. The Story
  22. 22. Creating a Vision for the Community’s Future
  23. 23. Activities  Winter of 2013-14 – Met with Bend 2030  Developed materials for Latino conversation  Held first conversation in April 2014 (small groups)  Held second conversation in June 2014  June 29 conversation focused on community center
  24. 24. Bringing Latino Voices to the Conversation
  25. 25. Other Links  YouTube videos  Civilsay.net  ConceptsCaptured.com  Uses of Graphic Recording  World Café Graphic  Moment of Oh Book ebook
  26. 26. Observations about visuals  Visuals should be simple & understandable  Use visuals to focus the group  Use visuals to display complex information  Use visuals to maintain context  Visual stories allow people to start where they want  Reuse content when you can
  27. 27. Thank You for Coming!  John Blakinger, Blakinger Associates Helping Communities Reach Durable Decisions CivilSay.net John@Blakinger.com 541.593.9394  Teresa Blakinger, Concepts Captured Visual Facilitation, Graphic Recording Teresa@ConceptsCaptured.com 541.647.8029

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