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Haringey Council Public Library Partnerships in an Online World Diana Edmonds Assistant Director, Culture Services 7 th  S...
<ul><li>Public Libraries operate in a world of partnerships in order to deliver the range of services required by a 21 st ...
<ul><li>To enable our customers to get online </li></ul><ul><li>To enable our customers to access online content </li></ul...
<ul><ul><li>The world is online, but some of our customers are not! </li></ul></ul><ul><ul><li>London is the Internet-use ...
Motivation for accessing the Internet Access  –  easy, usable and affordable Skills and confidence -  All the skills neede...
<ul><li>In Haringey, we focus on all three areas – providing PCs and broadband, access, motivating and training </li></ul>
<ul><ul><li>To enable our customers to get online we work closely with a number of partners who provide guides to support ...
<ul><li>Here our key partner is the Council, the local authority </li></ul><ul><li>We work actively with other Council dep...
<ul><li>Other key relationships include other content providers such as the NHS whose Choose and Book service we piloted <...
<ul><li>Libraries in Haringey act as community hubs </li></ul><ul><li>Supporting our customers to access Haringey Council’...
<ul><li>To place the public library in the online world </li></ul><ul><li>The public library needs to move itself online <...
Conclusion The modern public library does not act alone but is part of a complex network of partnerships
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Diana Edmonds - - Day 2, Workshop 3

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Diana Edmonds - - Day 2, Workshop 3

  1. 1. Haringey Council Public Library Partnerships in an Online World Diana Edmonds Assistant Director, Culture Services 7 th September 2011
  2. 2. <ul><li>Public Libraries operate in a world of partnerships in order to deliver the range of services required by a 21 st century world </li></ul>
  3. 3. <ul><li>To enable our customers to get online </li></ul><ul><li>To enable our customers to access online content </li></ul><ul><li>To place the public library in the online world </li></ul>In an online world key partnerships exist:
  4. 4. <ul><ul><li>The world is online, but some of our customers are not! </li></ul></ul><ul><ul><li>London is the Internet-use capital of the UK </li></ul></ul><ul><ul><li>But a significant number of people in Haringey still do not have access </li></ul></ul><ul><ul><li>1. Supporting Customers: </li></ul></ul>
  5. 5. Motivation for accessing the Internet Access – easy, usable and affordable Skills and confidence - All the skills needed to use ICTs and a feeling of trust and security in using them Motivation- sees real benefits from the use of ICTs and relevance to life
  6. 6. <ul><li>In Haringey, we focus on all three areas – providing PCs and broadband, access, motivating and training </li></ul>
  7. 7. <ul><ul><li>To enable our customers to get online we work closely with a number of partners who provide guides to support the offliner move online: </li></ul></ul><ul><ul><li>UK Online </li></ul></ul><ul><ul><li>BBC Webwise </li></ul></ul><ul><ul><li>Both provide online search support which is used constantly </li></ul></ul><ul><ul><li>Both provide funding to support our efforts </li></ul></ul>
  8. 8. <ul><li>Here our key partner is the Council, the local authority </li></ul><ul><li>We work actively with other Council departments to ensure their information and services are easily accessible online </li></ul>
  9. 9. <ul><li>Other key relationships include other content providers such as the NHS whose Choose and Book service we piloted </li></ul>
  10. 10. <ul><li>Libraries in Haringey act as community hubs </li></ul><ul><li>Supporting our customers to access Haringey Council’s own online services </li></ul><ul><li>Supporting channel shift to reduce costs and increase efficiency </li></ul>2. To enable our customers to access online content
  11. 11. <ul><li>To place the public library in the online world </li></ul><ul><li>The public library needs to move itself online </li></ul><ul><li>Key partnerships here include </li></ul><ul><ul><li>Suppliers of e-content (Overdrive, Bloomsbury etc.) </li></ul></ul><ul><ul><li>Technical support for the online catalogue and for the app </li></ul></ul><ul><ul><li>Social media groups including Harringay Online </li></ul></ul>
  12. 12. Conclusion The modern public library does not act alone but is part of a complex network of partnerships

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