Cisco Confidential 1© 2013 Cisco and/or its affiliates. All rights reserved.
Olivier Cahagne, Damien Gouju
Specialized Sys...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
• Durée: 1 heure
• Portail Cloud – 30 minute...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
Usine + Frontal = Automatisation
Data Center
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
Boutique + Usine = Cloud
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Catalogue IT-as-a-Service
Libre service
Util...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Vu de l’utilisateur
Data
Center 2
Data
Cente...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
Passage au portail: une adaptation nécessair...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Bénéfices de l’approche portail
Satisfaction...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
Points clés d’une solution de portail
• Expé...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Et l’infrastructure?
The Cloud!
Leservicere...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Pilotage de l’infrastructure
Traiter la com...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Pilotage de l’infrastructure
L’importance d...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13Cisco Confidential 13© 2011 Cisco and/or its...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Cisco IntelligentAutomation for Cloud
Gesti...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Cisco IntelligentAutomation for Cloud
Conte...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
Gestion d’ArchitectureApplicative
Platform ...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
Evaluation des solutions logicielles par Fo...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Critical Capabilities for IT Service Catalo...
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19Cisco Confidential 19© 2011 Cisco and/or its...
Merci.
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Portail Cisco et Orchestration – cas d'usage et réalisations

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La manière dont une DSI met à disposition ses services à ses utilisateurs, internes et externes, est un critère essentiel de satisfaction et d'efficacité. Dans un premier temps, il s’agit de fournir des environnements IaaS et PaaS aux projets et applications, s’appuyant sur des clouds de différentes natures : privés sur VMware ou OpenStack, publics sur Amazon, des couches PaaS avec Puppet ou Chef par exemple.

Mais il s’agit aussi de se positionner sur une trajectoire, pour pouvoir fournir des services de nature différente et à valeur ajoutée : collaboration, SaaS, ...etc. La solution de Portail et d’Orchestration de service se doit d’être alignée avec ces valeurs : se déployer très rapidement, disposer des services attendus aujourd’hui et fournir les services attendus demain, en mettant l’utilisateur au centre du sujet.

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  • Portail Cisco et Orchestration – cas d'usage et réalisations

    1. 1. Cisco Confidential 1© 2013 Cisco and/or its affiliates. All rights reserved. Olivier Cahagne, Damien Gouju Specialized Systems Engineers Data Center Solutions & Expertise ocahagne@cisco.com dgouju@cisco.com Portail Cisco IntelligentAutomation for Cloud
    2. 2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 • Durée: 1 heure • Portail Cloud – 30 minutes - Eléments d’un portail Cloud - Solution Cisco Intelligent Automation for Cloud • Démonstration – 30 minutes • Questions et Réponses via la case de discussion “Q&A” Agenda
    3. 3. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Usine + Frontal = Automatisation Data Center
    4. 4. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Boutique + Usine = Cloud
    5. 5. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 Catalogue IT-as-a-Service Libre service Utilisateurs CollaborationData Center, IaaS / PaaS Mobilité et BYOD VDI Autres services La cible d’un Cloud Entreprise
    6. 6. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Vu de l’utilisateur Data Center 2 Data Center 1 LAN DC LAN DC DCi DATA DATA Utilisateurs CloudManagement Libre service IT Portefeuille de services Formulaires de commande Cycle de vie Rapports & facturation Informations Approbations
    7. 7. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 Passage au portail: une adaptation nécessaire Relation client Gestion d’un catalogue de service Définition des processus •Approbations… Reporting & politique de tarification Multi-clients Automatisé Gestion de la chaine de production Evolution des processus Nouvelles architectures Innovation
    8. 8. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 Bénéfices de l’approche portail Satisfaction client Adoption Services ITIT puis ITUser Approche de vente •Donner envie •Répondre aux besoins et aux évolutions •Conseiller, orienter et contrôler •Pilotage de la capacité et des budgets •Communication •Simplification de la relation Production industrielle standardisée •Agilité •Qualité •Maintenabilité •Prédictibilité •Capitalisation de l’existant •Baisse des coûts
    9. 9. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 Points clés d’une solution de portail • Expérience utilisateur d’achat en ligne • Catalogue de services tarifés • Gouvernance, règles & processus • Gestion et tracabilité dans le temps • Gestion des ressources • Orchestration des déploiements • Déploiement d’OS & d’applications • Intégration avec les processus et outils IT • Automatisation des actions récurrentes
    10. 10. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Et l’infrastructure? The Cloud! LeservicerenduLamanière Populations d’utilisateurs Processus Industrialisation Outillage
    11. 11. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Pilotage de l’infrastructure Traiter la complexité au bon endroit Virtualisation Serveurs Stockage Réseau Orchestrateur Demande Packages
    12. 12. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 Pilotage de l’infrastructure L’importance des Gestionnaires de ressources et des APIs Virtualisation Serveurs Orchestrateur Demande Packages Ressources virtualisées Stockage Gestionnaires de ressources Serveurs Réseau & Services IP PaaS Rendre l’infrastructure programmable: opérable par logiciel (API) X actions X actions X actions X actions X actions Stockage Réseau
    13. 13. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13Cisco Confidential 13© 2011 Cisco and/or its affiliates. All rights reserved. Solution IAC
    14. 14. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 Cisco IntelligentAutomation for Cloud Gestion du cycle de vie Régulation & GouvernanceApprobations & Contrôles Securité Operations PSI Fourniture Orchestration des processus et déploiement automatisé Utilisateurs Suivi et gestion Management Portail Self-Service et Catalogue de Service Definition de l’offre, des normes et des standards Architecture & IT Rapports de consommation Chargeback ou Showback Self-Service Processus techniques Processus fonctionnels
    15. 15. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 Cisco IntelligentAutomation for Cloud Contenus et ouverture à d’autres environnements UnifiedManagementEcosystem Cisco Network Services Controller Self-Service Portal and Service Catalog Cisco Prime Service Catalog Pre-Built Content Packs 3rd Party Infrastructure Cisco UCS Manager Orchestration and Automation Cisco Process Orchestrator Integration Framework OpenStack AWS EC2 VMware vCloud FlexPod Solution Accelerators
    16. 16. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 Gestion d’ArchitectureApplicative Platform as a Service (DevOps Solution Accelerator) roadmap Roadmap
    17. 17. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17 Evaluation des solutions logicielles par Forrester http://www.forrester.com/pimages/rws/reprints/document/104661/oid/1-N6X2FI http://gblogs.cisco.com/fr-datacenter/2013/12/04/ucs-director-et-ciac-de-cisco-dans-le- trio-de-tete-des-logiciels-de-cloud-selon-forrester/
    18. 18. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 Critical Capabilities for IT Service Catalog Gartner Octobre 2012 Service Request Portal Create and Manage Orderable Services Service Fulfillment Workflow Automation Service Fulfillment Reporting Service-Level Expectations and Performance Norms Service Demand Reporting Cost of Service Requests Integration with Other Data Sources and Fulfillment Tools Integration with Cloud Provisioning PMG (Service Catalog Suite v.6.5) Cisco (Workplace Portal* v.9.3.2) Axios Systems (assyst v.10) CA Technologies (Service Catalog R.12.7.01) BMC Software (Service Request Management v.7.6.04) Biomni (Front Office Enterprise v.7.2) ServiceNow (ServiceNow Aspen) IBM (SmartCloud Control Desk v.7.5) HP (Service Manager v.9.3) USU (Valuemation v.4.2) 0 10 20 30 40 Classement des produits Source: Gartner (October 2012) *Cisco Workplace Portal = Cisco PSC vendu hors package Cisco IAC
    19. 19. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19Cisco Confidential 19© 2011 Cisco and/or its affiliates. All rights reserved. Cisco IntelligentAutomation for Cloud Démonstration
    20. 20. Merci.

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