Hendrick Automotive Group Customer Spotlight Dec 2012


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  • Customer OverviewHendrick Automotive Group is the nation's second-largest privately held automotive dealership group and the sixth-largest automotive dealership group overall, based on 2011 units sold. The company offers new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service and body repair.ChallengeWith close to 6000 systems in use across dealerships nationwide, sales staff needs reliable access to internal and external systems to qualify buyers, marketing groups need to conduct direct mail campaigns and orchestrate online assets, and service departments, which now run three shifts at many locations, need immediate access to web-based systems to order the right parts and program cars correctly. As the company experiencedgrowth and expansion, the data center experienced server sprawl, expanding from 13 to well over 150 physical servers in the across the organization. That, combined with rising operating and management costs, pushed the company to find a way to consolidate its data center and dramatically streamline management.SolutionAt its primary data center, the company’s production environment now runs on 168 virtual machines, all on only four Cisco UCS B230 servers. To help ensure business continuity, Hendrick has two virtually identical Cisco UCS-based data centers, each running approximately 170 virtual machines on two Cisco 5108 chassis with four B230 blade servers. To maximize the value of that investment, Hendrick treats the secondary data center as a “hot and cold site,” switching processing from Charlotte to Raleigh and vice versa when needed. At the core of each of Hendrick’s UCS data centers is a Cisco Nexus 7000 switch. Through the backplane and Cisco 6120 Fabric Interconnects, Hendrick can now deliver bandwidth of up to 10 GB to dispersed locations and high-availability throughput for its servers and connected devices. Cisco 3845 routers connect to the company’s 73 dealerships nationwide. For over 50 of the company’s dealerships, the Charlotte data center also provides a unified communications platform supported by Cisco C-series servers. Hendrick also adds security to its data centers by using Cisco ASA for firewalls.BenefitsAccelerated new application deployment times from weeks to dayBoost IT staff productivity by more than 30 percentHelped transform data center from cost center to revenue center
  • Hendrick Automotive Group Customer Spotlight Dec 2012

    1. 1. CISCO DATA CENTER CHALLENGEENVIRONMENT • Providing always-on availability and responsiveness to staff and customers• Cisco UCS B230 and C200 Servers • Delivering high-performance resources• Cisco Virtual Desktop • Reducing infrastructure and operating costs Infrastructure (VDI) CUSTOMER STATS• Cisco 6120 Fabric • Industry: Car sales and service Interconnects WHY CISCO DATA CENTER SOLUTIONS • Employees: 8,000+• Cisco Nexus 7000 Switches • Using end-to-end Cisco data center, network, and desktop virtualization solutions with NetApp storage and VMware software, • Location: Charlotte, NC with 85• Cisco 3845 Routers the company could create a highly reliable, scalable environment dealerships across the U.S.• Cisco Unified Computing within both its data centers to support its rapidly growing business • Second-largest privately held System Manger automotive dealership group and sixth-largest automotive• Cisco ASA Adaptive Security BENEFITS dealership in the U.S. overall in Appliance 2011 • Accelerated new application deployment times from weeks to• Applications: Microsoft days • In 2011, sales exceeded Exchange, SharePoint, and 120,000 vehicles and $4.9B SQL Server; Oracle Hyperion • Boosted IT staff productivity by more than 30 percent USD in revenue Financial Management; • Helped to transform data center from a cost center to a revenue Solomon • Offers vehicle sales, service, center financing, parts, and more• Storage: NetApp • Theater: Americas• Virtualization: VMware “I couldn’t appreciate the value of Cisco Unified Data Center solutions until I saw them in action. In the time that it would ordinarily have taken just to mount a single server, we’d completed the entire configuration. Now there’s no question that UCS was the right approach for our data center, and that Cisco was the right partner.” © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 Robert Taylor, Vice President of Information Technology, Hendrick Automotive Group