Taking advantage of collaboration features - infographic


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Taking advantage of the latest collaboration features.
Banca d'Alba, Dammam University, Quintiq gets more from unified communications investment

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Taking advantage of collaboration features - infographic

  1. 1. Taking advantage of the latest collaboration features Getting more from your unified communications investment At a Banca d’Alba improves business performance and agility Dammam University creates distance learning capability Quintiq boosts customer service and global teamwork €€€€ Italian bank connects people, processes, and information l With over 470 employees in 68 branches, Banca d’Alba wanted to make operations more efficient and cheaper to run l Upgrading its Cisco Unified Communications Manager (CM) platform meant the bank could easily add presence, instant messaging, video, voice messaging, desktop sharing and conferencing – all integrated via Cisco Jabber Benefits include: Improved communications, data flow and decision-making New companies, branches and users integrated faster with less cost Better training and IT support We are able to deliver more frequent, shorter, targeted training sessions. And we save the time and cost of travelling.” Michelino Bonino Head of Information Services Banca d’Alba Read full case study Saudi Arabian university virtualises collaboration l Serving over 30,000 students with 16 campuses spanning 700 kilometers, University of Dammam is focussed on attracting top students and lecturers, and lowering IT expense l Solution features Cisco Unified CM, Cisco TelePresence, and collaboration applications, running on Cisco Unified Computing System as virtual machines Benefits include: Rich collaboration experience for staff regardless of location Ability to offer distance learning Savings on server space, power, cooling, and management Cisco Unified Communication and collaboration applications will create new possibilities for research, teaching, and learning, anywhere, and on any device.” Dr. Saad Alamri Dean of e-Learning and Chief Information Officer University of Dammam Read full case study Software developer lowers costs and improves customer care l Quintiq needed a solution that supported growth, provided good voice quality anywhere in the world and was easy to manage l Cisco Unified Communications Manager platform connects 14 global offices with Cisco Jabber, WebEx Meetings and Contact Center Express Benefits include: Voice communications now consistently good Improved customer service including 24-hour support Increased collaboration between teams with no additional costs With Cisco Jabber, we can reach employees anywhere in the world by dialing their usual phone number. When collaboration improves, so does business efficiency.” Wil Lamain Vice President for R&D and Corporate Support Quintiq Read full case study Click here to discover how to get more out of Cisco Unified Communications