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Dolby UC CLLE better draft

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Unified communication Release 10 Overview (Josh Dolby)

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Dolby UC CLLE better draft

  1. 1. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 1 Collaboration System Release 10.x Josh Dolby NE SLEd UC CSE April, 2014
  2. 2. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 Systems Release 10 Communications
  3. 3. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 • Communications Manager • Prime Collaboration • Unity Connection • Business Edition 6000 & 7000 • Endpoints • Jabber • WebEx Integration • CWMS
  4. 4. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 On Premises CloudHybrid Cisco Unified Communications Manager IM & P Endpoints Voice Video sharingvoicemail
  5. 5. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 Single Identity
  6. 6. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Manager Communications
  7. 7. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 • Local Route Groups • +E.164 Dialing • Single Number Reach • Import Export Improvement • Calling Party Normalization • Directed Call Park • BLF Alert and Pickup • Intelligent Bridge Selection • VMWare Support • Service Advertisement Framework & Call Control Discovery • Cross Cluster Extension Mobility • Secure Monitoring and Recording • Session Management • VPN Phone • Improved Video Capabilities • Enhanced Locations Based CAC • Native Call Recording • Native Call Queuing • Extend and Connect • Flexible Codec Negotiation • Pause in Speed Dials
  8. 8. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 • SAML-based Single Sign On (SSO) for admin users only • Network-based call recording for any device, anywhere • NAT/Firewall Traversal without VPN • Integrated admin, serviceability and user options for IM/P service • Multi-domain and Active Directory alignment for IM/P service • IPv6 support for SIP endpoints and video, with media resource support for IPv6 • Video on Hold and CTI video support for video-enabled Contact Center • Caller-Specific Music on Hold • Extend & Connect Enhancements • User Data Service (UDS) API • Entitles Prime Collaboration Std • Dial Plan Enhancements • Simplified Installation, Upgrade, Migration, IP address and/or host name change • Global dial plan replication by Intercluster Lookup Service (ILS) • Multiple Local Route Groups • User self-provisioning and self- care • Enable new videoconferencing resources, deployment models, use cases and technologies • Secure intercluster bandwidth management, with support for EMCC, able to provide and reconcile treatment for disparate types of video endpoints
  9. 9. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 • Record any network connected call, regardless of device, location, or geography Centralize or distribute call recordings based on network topology Capture Mobility calls routed using Single Number Reach and Extend & Connect features Network intelligence automatically selects the right gateway • Meets recording regulations for SOX compliance • Saves backhauling media from branch sites across limited bandwidth links Recording server Service Provider Mobile POTS Cisco Extend & Connect Cisco IP Phones TDM SIP
  10. 10. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Determining the First/Last in call path • An external call is received for Alice. Alice is not in the office, so the call is extended off-network where it is answered on her mobile phone. • Gateway 1 is the first gateway in the call path and supports recording, so Gateway 1 is selected Unified Mobility example - Single Number Reach Caller Alice‟s Desk phone Unified CM Gateway 1 PSTN Gateway 2 Alice answers call on her mobile phone PSTN Recorder Unified Mobility Jabber Mobility Single Number Reach Extend & Connect
  11. 11. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Unified CM & applications Expressway Firewall Traversal AnyConnect VPN • Layer 3 VPN Solution • Secures the entire device and it‟s contents • AnyConnect allows users access to any permitted applications & data • New Offering • Session-based firewall traversal • Allows access to collaboration applications ONLY • Personal data not routed through enterprise network
  12. 12. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 Make voice and video calls Instant Message and Presence Access visual voicemail Search corporate directory Launch a web conference Share content Inside firewall (Intranet) Outside firewall (Public Internet) Collaboration Services Internet DMZ Expressway E Expressway C Unified CM
  13. 13. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 • Changing a hostname and/or IP was a multiple step, manual process. • Reboot required for changes to take effect What‟s New? • Single step process to change both hostname and IP admin:set network hostname • No reboot required • Process backs out if error is encountered
  14. 14. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 • Update/add services • Phone status tied to IM&P • Speed Dials • Download phone manuals • SNR Ring Schedule • Voicemail Notifications • Conference Scheduling
  15. 15. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 • Pattern Urgency • Pattern Urgency for DNs • Urgent Priority for CCD Learned Patterns • Translation Pattern CSS Inheritance (use originators CSS) • Inter-Digit Timeout Policy for Translation Pattern Secondary Lookup • Transformation Consistency on Trunks • Multiple Local Route Groups
  16. 16. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 • LRG introduced with Unified CM 7.0 • Concept: move the site specific egress gateway selection policy from the route pattern to the calling devices‟ device pool • “Standard Local Route Group” used as placeholder in route list definition Dynamically replaced with route group configured on calling device‟s device pool when routing the call • Allows for site un-specific route patterns  route pattern count reduction • Restriction pre 10.0: we only have single LRG • What if we want to use LRG based egress GW selection, but e.g. need to differentiate between emergency calls and „regular‟ PSTN calls?
  17. 17. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17 • All LRG names show up on the device pool page • Route group selected per device pool and LRG name • LRGs set to <none> will be skipped by the route list/group selection algorithm (as if they were referencing an empty route group) • Setting for “Standard Local Route Group” migrated during upgrade
  18. 18. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 • IM, Presence, and Jabber Performance data is now available on one single RTMT client downloaded from Unified CM server • Separate drawers for Voice/Video and IM&P • Common RTMT for multiple products/versions CUCM: 7.x, 8.x, 9.x IM&P: 8.x, 9.x UCX/UCCX: 8.x Real-time Monitoring Tool (RTMT) Enhancements
  19. 19. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 • Prime Collaboration Deployment New (free) tool in 10.0 (replaces PAWS-M from 9.x) Supports from 6.1+ (on MCS or VM), to 10.0 (on VM only) • „Jump‟ Migration process Support for upgrade/migration of a CUCM cluster in a lab environment Ability to virtualize a 6.x/7x instance in lab server for upgrade Documented procedure • Upgrade/Migration process Single document containing upgrade procedure from 6.x to 9.x Collection of existing documented procedures and server support Cisco Unified Communications Manager 9.1 Migration and Upgrade Guide MCS 7800 (UCM 6.1+) CUCM 10.0 (UCM 8.0+) MCS 7800 (UCM 6.1+) CUCM 10.06.X/7.x to 10.x LAB 6.X/7.x to 10.x LAB Prime Collaboration Deployment
  20. 20. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 Current SW is 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on MCS CUCM 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on MCS DRS backup install 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on UCS “Interim” CUCM 9.1.2 on UCS Rebuild VM with OVA and fresh install 9.1.2 on UCS Upgrade to 9.1.2 Apply RU Cop file (new v1.2) DRS Restore Jump to VM DRS backup Final CUCM 9.1.2 on UCS DRS Restore migrate licenses to ELM • Virtualize your current Unified CM Release in an isolated environment • Upgrade your virtualized Unified CM Release to Cisco Unified CM Release 9.1(x) • Migrate your virtualized Unified CM Release 9.1(x) to the applicable OVA template New upgrade path to be supported with UCM 9.1.2 LAB
  21. 21. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 Collaboration Prime
  22. 22. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 • A single platform for all management activities ‒ Consistent for all UC services across the enterprise ‒ Joint development initiative between CSMTG and CTG • Consistent, compelling tools: ‒ Configure and deploy the entire solution more quickly ‒ Provision value added UC services and video ‒ Self-serve for more rapid client deployment ‒ Assure the complete environment • Integral service of UC offer ‒ Part of a single release and single offer structure ‒ Standard management included with new UC 10.0 orders (UCL and CUWL), customer can upgrade to an „Advanced‟ offer Users Services Configure and Deploy Provision Conference Scheduling Self Care Directory Services Assure
  23. 23. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 Provisioning Assurance Analytics Advanced - Optional Standard - Included • Single cluster • Provisions collaboration services • Two levels of RBAC for delegation • Audit log across multiple services • Single cluster batch • Single cluster • Voice and video fault • Performance metrics • Email notifications • Simple RBAC Not available – Advanced offer only Includes all Standard features, plus: • Multi-cluster in a single instance • APIs for integration • Process workflow • Advanced RBAC • Infrastructure templates Includes all Standard features, plus: • Multi-cluster in a single instance • Detailed endpoint monitoring • Deep video session monitoring • Multi-level RBAC and grouping • Diagnostic tests and more Long-term reporting and analysis: • Technology usage • Traffic analytics • Capacity planning • Asset usage • Quality of service
  24. 24. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 • Provides simplified Administrative device, line and user provisioning • Administrator defines templates to define device behaviour Services and Service Profiles • Enables AD Sync On sync CUCM creates line and user association using sync data • Client starts and authenticates If no device (e.g. CSF/TCT/BOT) requests a device CUCM creates device, assoc. line, user and device and returns device name • Client downloads device configuration and completes phone registration
  25. 25. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 Edition Business
  26. 26. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 • Increased co-residency • New Disti Stockable Server bundle • Max 1000 users, support more devices ( up to 2500) Cisco Business Edition 6000 HD option 8 UC applications ( including 3rd party applications) 1 Management Application BE6K-STBDL-PLS-K9= $20,800 Same license model Same ordering process Same promotions 8 UC Applications PCP or UPM BEUCM Virtualization Hypervisor UCS C220 server CUC UC AppUC App
  27. 27. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27 Component MD HD Target Mid-size companies with < 300 users Fast growing companies with >300 users Application requirements Advanced Collaboration (Voice, messaging, rich media) Premium collaboration (+video, conferencing, customer interaction) Capacity 1000 users / 1200 devices 1000 users / 2500 devices Pricing $9400 $20,800 Number of applications 4 + UPM BE/PCP 8 + UPM BE/PCP Migration Enterprise UCM, add hardware Enterprise UCM, support beyond 1000 users on the same server
  28. 28. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 Application Scale vCPU vRAM vDisk Distribut ion Pre- loaded UCM 1000 Users/1200 edpts (MD) 2500 edpts (HD) 2 4G 1x80G ISO & OVA Yes Unity Cn 1000 VMs 1 4G 1x160G ISO & OVA Yes IM & Presence 1000 Full UC, IM & Presence users 1 2G 1x80G ISO & OVA Yes CCX 100 Agents 2 4G 1x146G ISO & OVA Yes UPM BE/PC 1000 users 1 2G 1x80G OVA Yes CUxAC 25 clients 1 2G 1x80G OVA No VCS 100 Xversal/100 non traversal calls 2 4G 1x250G OVA Yes CER 1000 users 2 4G 1x80G ISO & OVA Yes Bas & Adv Paging 1000 users 1 4G 1x78G OVA Yes
  29. 29. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29 • Increased co-residency • New Disti Stockable Server bundle • Max 1000 users, support more devices ( up to 2500) Cisco Business Edition 6000 HD option 8 UC applications ( including 3rd party applications) 1 Management Application BE6K-STBDL-PLS-K9= $20,800 Same license model Same ordering process Same promotions 8 UC Applications PCP or UPM BEUCM Virtualization Hypervisor UCS C220 server CUC UC AppUC App
  30. 30. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 Update Endpoints 79.904 2-8-18-7 35 56
  31. 31. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31 • High-fidelity Audio • IEEE Integrated Switches • Low Power PoE Class 1 Cisco EnergyWise for off-hours savings • Backlit Graphical Greyscale Displays • Electronic Hook-switch Untethered call control • Customizable Replaceable bezel (orderable separately) Wall-mount option • Enterprise-grade Security • Silent monitoring and recording • IPv6 supported 7821 (two line) 7841 (four line) 7861 (sixteen line)
  32. 32. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32 CP-7821 CP-7841 CP-7861 Display 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) Ethernet Switch 10 / 100 10 / 100 / 1000 10 / 100 Programmable Line Keys 2 4 16 Programmable Soft Keys 4 4 4 Headset Port (RJ9) ✔ ✔ ✔ EHS Support (AUX) ✔ ✔ ✔ Full Duplex Speakerphone ✔ ✔ ✔ Wideband Audio ✔ ✔ ✔ POE Class 1 1 1 Protocol SIP SIP SIP
  33. 33. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
  34. 34. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
  35. 35. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35 Boardroom Office Table: 16 – 32 seats Small Office- Office Table: 4-16 Seats Standard Conference Room Table: 12-24 seats Large Boardroom Office Table: 24-48 seats
  36. 36. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36 7” LCD Screen | High resolution 1024 X 600 Full duplex and wideband audio High Definition Video | 1080p @ 30 fps Mirror and Dual Independent Display 1920 X 1200 resolution USB/Bluetooth Support Leverage external monitor, keyboard, and mouse Android Operating System Wired and Wi-Fi Connectivity
  37. 37. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37 Home Teleworker Remote Worker Virtual Office Corporate Office Shared Workspace
  38. 38. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38 Mobile Contacts and Call History Sharing Smartphones supporting Bluetooth 3.0 Enhanced User Experience with Simplicity & Flexibility Move Active Call in Progress Smartphone Paired via Bluetooth Smartphone Active Call With Audio Smartphone Active With DX650 Audio
  39. 39. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 39 • Easy ad hoc pairing (using ultrasound) • See content on device • Go back in content • Take snapshots of content • Local and cloud content
  40. 40. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 40
  41. 41. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 41 Bring collaboration to every meeting room. • Builds on MX300 values • Easy install (8 min) • 55‟‟ LED Display • Dual display port • 1 DVI and 2 HDMI Ports • 1080p60 Video + 1080p Content • 4-way Embedded MultiSite • H.264 SVC and Switched Conferencing • Up to 8x zoom (4x optical) • Flexible mounting – floor stand, wall mount, wheel base • For small to medium size meeting rooms, 3-12 pers* Date Event 25th October Launch Collaboration Summit Q2FY2014 MX300 FCS *See Project “Workplace” for more details. http://www.cisco.com/go/projectworkplace
  42. 42. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
  43. 43. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43 • Enterprise License Manager renamed… Cisco Prime License Manager  Independent product release cycle  Independent .iso, updates and virtual machine templates • Major Version Upgrade  Fulfill upgrade PAKs through efulfillment (feature and version)  Seamless license upgrades for major versions 9.x and higher • License Usage History  Report history for license usage and compliance • Manual License Definition Update  Manual updates for product license definition • Improved Product Alert Indicators  Warnings and errors displayed on dashboard, license alerts and product instance areas  Warning expiration shown • User Interface Improvements  License usage  License planning  Menu options • Local Language Support  Locales included with .iso  Support for English +12 additional languages • Added Product Support  Cisco Emergency Responder
  44. 44. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44 Collab System Release 10 Licensing Summary Personal Multiparty, WebEx Named Host, Expressway, & Prime Collaboration additions Personal Multiparty (Named Host, 4 Party)  + + + + WebEx Meetings (named host)  + + + + Unity Connection   + + + Jabber Clients    N/A N/A Expressway (remote worker support)    N/A N/A Jabber IM/Presence (includes firewall traversal)      # of Device Support Multiple Multiple Two / One One One Device Type Support Video Video Video Voice Analog / Voice Prime Collab (Standard Edition)      License Type CUWL Professional CUWL Standard UCL Enhanced+ / Enhanced UCL Basic UCL Essential Price $500 $325 $295 / $210 $125 $40 CPE & Hosted CPE & Hosted Personal Multiparty Allows for up to 4 participants in a video conference; included in CUWL Pro WebEx Meetings One Named Host subscription for 1 year for WebEx Meetings (cloud) and one user license for CWMS (on-premise); included in CUWL Pro Expressway Remote Worker Supports firewall traversal for voice and video; included in UCL Enhanced ------------------------- Supports firewall traversal for IM&P included with all UCM licenses Prime Collaboration Prime Collaboration Standard included with CUCM  = included w/ license + = optional add-on w/ license N/A = not available w/ license
  45. 45. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45 Cisco Enterprise Agreement for Collaboration Unlimited, enterprise-wide access to Collaboration Suites The Cisco Enterprise Agreement for Collaboration (Collab EA) provides software deployment and service consumption rights for an entire organization in a single, co-terminated multi-year agreement • Productized suites containing software upgrade subscriptions • “All you can eat” license and service consumption (organic growth included)* • Fixed price with budget predictability * Cloud Conferencing Suites have a 20% maximum growth cap (organic/inorganic)
  46. 46. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
  47. 47. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47 Connection Unity
  48. 48. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48 • Simplified Password Management with SAML Single Sign On • Manage UC from a Single Pane of Glass with Prime Unified Management • Stay Current with the Latest Microsoft Products AD 2012 Exchange 2007/2012 SP3 Outlook 2013 Office 365 Wave 15 Exchange 2013 • Extend your Users Video Experience with Video Greetings • Enable Off-Line Access to Voice Messages with .wav Attachments to Notifications • Expanded the Cisco Unity Tool Library with Message Archiver, Message Hunter & .NET SDK • Better Application Interface with API Support Enhancements • Ease Network Management and Increase Scale with HTTPS Networking • Empower Users to Manage their Mailbox Sizes with Voicemail Quota Email Notifications • Improved Telephone UE when Replying to Messages with Ability to State Recipients & Status • 100% Virtual • Increased Interoperability with Service Providers with SIP Early Offer
  49. 49. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49 1st Phase of Video Enabling Unity Connection Enhances the Value of CUCM Integrated Video-enabled Cisco Phones and Jabber endpoints No New Licensing Requirements Cisco Unity Connection Uses MediaSense for:  Video Recording  Video Storage  Video Playback Same Core UC Video Engine as:  Video On Hold  Live Record  Remote Expert MediaSense Sold Separately *Audio Portion Always Available on Unity Connection
  50. 50. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50 Increased Scale o 25 nodes in a Single Network o 250,000 Objects in the Directory o 100,000 Users in a Network o 150,000 VPIM/System Contacts o Optimized Replication Flexible Deployment o HTTPS Based o Hub & Spoke Topology o Centrally Managed o Can Combine with SRSV Backwards Compatible
  51. 51. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51 Virtual Machine Support Only  VMWare Only – No Bare Metal Server Installs  Spec Based Support for All HW Vendors & Previous Versions  Refer to the CUCSPL Microsoft Interoperability  Active Directory 2012  Exchange 2013 & Office 365 (Wave 15)  Outlook 2013  Exchange 2007/12 SP3
  52. 52. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
  53. 53. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53 Include .wav File with Intelligent (HTML) Notifications Enable Offline Access to Messages Disabled for Secure Messages Admin Control of Option System Wide User Enabled
  54. 54. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54
  55. 55. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55 Integration WebEx-Telepresence
  56. 56. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56 TelePresence MCU or TelePresence Server VCS Expressway TMS for scheduling (TMS extensions optional) Conference Bridge + VCS + Scheduling TelePresence endpoints + Any TelePresence endpoints supported by TelePresence MCU or TelePresence Server, registered to CUCM or VCS + WebEx Meeting Center WBS 28.10+ WebEx Meeting Center with WebEx audio or TSP audio Mobile clients
  57. 57. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57 Product Product model Min. Software version WebEx Meeting Center T28.10+ (Plus lock-down version T28) with WebEx hybrid audio or TSP audio* CUCM CUCM 8.6.2 or 9.0 VCS VCS-C, VCS-E X7.2.2 (8.1 optional) TMS TMS Extensions for Exchange TMS Provisioning Engine TMS TMSXE TMSPE TMS 14.3.1 (14.3.2 recommended) TMSXE 3.1 (optional) TMSPE 1.1 (optional) TelePresence MCU 8510, 8420, 5300 series, 4500 series, 4501, & 4200 series* 4.4 MR1 TelePresence Server 8710, 7010 3.1 TelePresence Endpoints Any supported by MCU or TS All (focused testing**) WebEx Mobile Clients iPad/iPhone (iOS) and Android Meetings 5.0*** (iOS) and 3.5 (Android) * Tested TSP Partners only – MP not supported ** TX, CTS, EX, SX, MX, C, 8900, 9900, Jabber *** no content sharing support for WET meetings
  58. 58. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58 First Launch Bubbles: Swapped & Collapsible Panels: Status Indicators: NOTE: NBR warning box automatically removed when T29 Site detected on WX back-end by T29 PT Tools
  59. 59. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59 WebEx Meeting Server CWMS
  60. 60. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60
  61. 61. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61
  62. 62. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62
  63. 63. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63 Update Video Systems
  64. 64. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64
  65. 65. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65
  66. 66. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66
  67. 67. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67
  68. 68. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 68
  69. 69. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 69
  70. 70. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70
  71. 71. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 71
  72. 72. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 72 microphone
  73. 73. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 73
  74. 74. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74
  75. 75. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75
  76. 76. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 76
  77. 77. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 77
  78. 78. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 78 Update Jabber
  79. 79. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79 Single Identity
  80. 80. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 80 •Video •Voice •IM/Presence •Mobile •Conferencing •Virtual Desktop
  81. 81. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81
  82. 82. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 82 •Service Discovery •Collaboration Edge •URI Dialing •Custom Contacts •Group chat invite •Group chat rostering (inline/pending) •Secure presentation •UE Enhancements •Seamless Cloud Failover 2H CY2013
  83. 83. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83 • CSF Device must be associated with a DN • SIP URI is associated to DN and user • Tel protocol supported • Tel:+19529678054 • SIP protocol supported • sip:joarsena@cisco.com • SIP URI as Call forward address • CUCM 9.1.2 and above • Benefits: • No need to create number translation patterns • Simplified Route Patterns • Business to Business Video Calls
  84. 84. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 84 • SAML Single Sign On • Desktop share IM only (on prem) • Self Provisioning • Persistent Chat • Multi domain support • Send to mobile • Phone mode contact list • Lotus Notes Integration • Broadcast IM • Import Contacts • Mandatory Upgrade [Cloud] • IM Service failover to UC • CUCM Self Care • IM Notification options • Desktop Share improvements • Meetings support for CWMS and WebEx 11 [Mac] • Service Discovery [Mac]CANDIDATE LIST
  85. 85. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85 • Desktop share negotiated via IM. • Uses CUSAX in the same way as Jabber P2P audio and video. • Doesn‟t require audio call to be in place to provide desktop share. • Enables multiple desktop share use cases: Desktop share with no audio/video call Desktop share with soft phone calling Desktop share with Desk phone control Desktop share with Extend and Connect
  86. 86. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 86 Jabber for Android Smartphone 9.6 • A completely new intergraded client • FCS in Q1CY2014 Jabber for iOS 9.6 • A universal client running on both iPhone & iPad • FCS in Q4CY2013  Full UC capabilities with video  Audio, video, presence & IM within a single client  Interoperate with Cisco TelePresence endpoints  Unified CM is supported  Key New Features  Expressway support*  Service Discovery  UDS support  SIP URI Dialing  SIP over TLS & sRTP  Admin control of saving password * Jabber for iOS 9.6 will FCS with Expressway support turned off
  87. 87. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 87 Jabber for iPhone 9.5 & iPad 9.3 can view desktop sharing on video conference bridge Jabber for iPhone 9.5 Jabber for Windows 9.2 Jabber for iPad 9.3EX90 MCU
  88. 88. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88 User just needs to enter his/her email address if Simple Configuration is setup The old manual way to log in is also available when Simple Configuration is not setup or is failed
  89. 89. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89 Edge Collaboration
  90. 90. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 90 • Jabber Guest connects consumers and other non-Cisco telephony users with Cisco enterprise registered users via simple browser & mobile voice and video Guest/Public User Enterprise UserHTML5
  91. 91. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 91
  92. 92. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 92 • Point to Point Video • Point to Video Conference • Mid-Call control Keypad Mute Audio/Video Full-Screen Camera/ Audio device Selection Self-View • SDK‟s to embed app in business applications (desktop Web & mobile native applications) • WebRTC– a set of enhancements to HTML5 • For media, browser plugin (desktop Web) & native apps (mobile) Future – WebRTC for media URI or DN Screenshot from Beta App
  93. 93. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 93 Guest/Consumer Experience Real-Time Expert Help End-User • Desktop Browser or • Mobile Application Enterprise DMZ • Cisco Expressway X8.1 Enterprise Network • Jabber Guest Virtual Machine • Cisco Expressway X8.1 • Cisco UC Manager, Registered Endpoints • Optional: MCU Required Components
  94. 94. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 94 User experience innovation Interoperability Intelligent scaling of resources • Ad hoc conferencing, active layout control • Interoperability with 3rd party vendors HD quality • Resource flexibility scaling to support large volume switched endpoints Cisco‟s Implementation StrengthBenefits H.265 Legacy PresentH.263 H.264 • Rigorous adherence to standards is critical • But is not enough alone • Requires an architectural strategy to manage the migration from today to the future WebRTC HTML5, VP8/H.264 H.264 SVC
  95. 95. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95 Collaboration Edge: umbrella term describing Cisco‟s entire collaboration architecture for edge ... features and services that help bridge islands to enable any to any collaboration… …collaborate with anyone anywhere, on any device…. Collaboration Edge Architecture Core Products include Cisco Expressway CUBE TDM & Analog Gateways SRST Is Jabber VPN-less access Collab Edge? the Collaboration Edge architecture includes VPN-less access for Jabber this capability is enabled by the Cisco Expressway product specifically labeled “remote and mobile access” at the feature level delivered in the X8.1 software release
  96. 96. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96 • Solution designed for and sold exclusively with UCM 9.1 and above • Remote and mobile access for Jabber and fixed endpoints • B2B Video and Audio for UC customers • Jabber Guest • Gateway 3rd party UC solutions (Lync, Polycom) New Offering X8.1 “Expressway C” Or Core “Expressway E” Or Edge “VCS Control” No Change “VCS Expressway” No Change VCS Expressway • Specialized video applications for video- only customer base (GK, SIP Proxy, interworking, traversal) • For customers that require endpoints to register to VCS • Gateway 3rd party UC solutions (Lync, Polycom)
  97. 97. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 97 Inside firewall (Intranet) Outside firewall VCS Expressway VCS Control Collaboration Services UCM Internet DMZ Protoco l Security Service SIP TLS Session Establishment – Register, Invite, etc. via UCM HTTP TLS Logon, Provisioning/Configuration, Directory, Visual Voicemail XMPP/X CP TLS Instant Messaging, Presence, Federation Media RFC 3711 Audio, Video, Content Share, Advanced Control (RTP/SRTP, BFCP, XCCP) Cisco WebEx Audio Video Socia l Messagin g
  98. 98. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 98 UCM 9.1 Expresswa y C Expresswa y E No Additional Cost for Virtual Edition Fixed and Mobile Users at no additional cost • Mobile and Fixed Endpoint registration • IM & Presence • Video and Audio Media Sessions • No Cost with UCM 9.x Business to Business – Concurrent Sessions • Business to Business Video and Audio Media Sessions • Expressway Rich Media Session $1500 a la carte Interoperability – Concurrent Sessions Expressway C as Gateway • MSFT Interoperability Option Key Required • Expressway Rich Media Session $1500 a la Carte for all Sessions Separate Expressway C Server required for Lync Gateway 3rd Party Video and Audio Media Sessions Lync 2013 Internet

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