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Cisco Spark
Overview
Presentation
April 2015
What You Will Learn
How teamwork is changing
What is Cisco® Spark
Cisco Spark key features and benefits
Key use cases
Subs...
How Does Your Collaboration Solution Address These Challenges
Business Imperatives
We need to become more agile
and respon...
Today
Interdependent work
Flexible, self-regulated agile teams
Team from anywhere
Work with employees,
partners, and custo...
User Behavior Transition
Yesterday Today
Consumerization
of IT and BYOD and BYOA
Consumer ease-of-use apps for teams
“Brin...
Complexity Prevents Growth
The question remains,
how can we bring all
these people and
variables together to
share informa...
Simplicity Creates Growth
 Our portfolio makes
collaboration easy.
 Our products work better
together.
 We provide a co...
Unlimited
virtual rooms
Introducing Cisco Spark
Persistent and secure
messaging and file sharing
Face-to-face meetings
wit...
Cisco Collaboration Cloud
Continuous Delivery That’s Connected and Secure
Iteration FusionSecurity Ecosystem
Engage with u...
Rapid Iteration
New Cisco Spark Features
New Windows
Desktop Client
Native experience
for PC users
Added Security with
Room Moderation
Users can
control who can
ad...
Rapid Iteration
Recent Feature Updates
Enhanced Meeting
Experience
New screen sharing
support for Firefox users
Updated me...
Cisco Spark
Key Features and Benefits
An Easier Way to Work with Your Teams
Work together in unlimited virtual
rooms that you can easily access
through a search...
Get Work Done Faster
See files instantly without
a download to get to the
important information fast
Share a photo or add ...
Accelerate Decision Making
Share your
screen to gain
quick alignment
Capture important
details while you talk that
can be ...
Work More Securely
Moderate rooms to
determine who can
add other people*
End-to-end content
encryption, and in-
transit an...
Use Case Examples
Cisco Spark Use Cases
Project managers use it as a place to
kick off, follow up, and review progress
Functional teams work...
Telstra Accelerates Decisions
with Cisco Spark
When information doesn’t flow quickly enough,
I can’t execute decisions qui...
Zdi Embraces Cisco Spark
to Share Field Knowledge
Challenges Results with Spark
 Find a solution to provide ongoing discu...
Loggoss Provides One Place
for Customers to Go for Help
That’s what I want: a cloud-based platform with a simple
user expe...
Subscription Offers and
Next Steps
Spark Subscription Offers
Free
Subscriptions
Message Message and Meet
Room moderation and external participant notificatio...
Management Portal
Single Pane of Glass for Partners and Administrators
 Easy user onboarding
 Enterprise Single Sign-On
...
Make Collaboration Simple
Recap
Be the next agile enterprise
Cisco makes collaboration and teamwork simpler
Try Spark for yourself and give us feedb...
Cisco Spark Overview Presentation
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Cisco Spark Overview Presentation

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Learn what Cisco Spark is, its key features and benefits, and example use cases.

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Cisco Spark Overview Presentation

  1. 1. Cisco Spark Overview Presentation April 2015
  2. 2. What You Will Learn How teamwork is changing What is Cisco® Spark Cisco Spark key features and benefits Key use cases Subscription offers Recap
  3. 3. How Does Your Collaboration Solution Address These Challenges Business Imperatives We need to become more agile and responsive in the face of increased competition and a faster pace of change We need to innovate, expand into new markets, and grow revenue We need to cut costs and increase operational efficiencies
  4. 4. Today Interdependent work Flexible, self-regulated agile teams Team from anywhere Work with employees, partners, and customers Past Individual work Fixed, long-term teams Teams in the office Work mostly with employees The Way We Work Has Changed
  5. 5. User Behavior Transition Yesterday Today Consumerization of IT and BYOD and BYOA Consumer ease-of-use apps for teams “Bring your own collaboration”
  6. 6. Complexity Prevents Growth The question remains, how can we bring all these people and variables together to share information and collaborate as if everyone was in the same room? They may use different types of devices. People may join from different locations and work environments. The number of people joining a meeting can impact the collaboration tools needed, and adds many variables.
  7. 7. Simplicity Creates Growth  Our portfolio makes collaboration easy.  Our products work better together.  We provide a consistent experience and a common way of managing, deploying, and provisioning products and technologies. Making collaboration simple helps your organization grow. Cisco® Collaboration
  8. 8. Unlimited virtual rooms Introducing Cisco Spark Persistent and secure messaging and file sharing Face-to-face meetings with screen sharing Superior business-class experience Making Teamwork Simpler. An app that instantly creates a place for teams to work together, where their work can live, and a way to stay connected to it all
  9. 9. Cisco Collaboration Cloud Continuous Delivery That’s Connected and Secure Iteration FusionSecurity Ecosystem Engage with users, analyze insights, constantly improve and deploy Enable a highly trusted cloud service Integrate cloud services with premises/partner solutions Delivered by partners with enhanced management and visibility for IT administrators
  10. 10. Rapid Iteration New Cisco Spark Features
  11. 11. New Windows Desktop Client Native experience for PC users Added Security with Room Moderation Users can control who can add others to rooms Single Pane of Glass for Administration For IT admins and partners Rapid Iteration Recent Feature Updates Easily Create Spark Rooms Around Existing Teams Turn any of your calendar entries into a Spark room to work together before & after your meetings
  12. 12. Rapid Iteration Recent Feature Updates Enhanced Meeting Experience New screen sharing support for Firefox users Updated meeting size & layouts Send a Message to Any of Your Contacts Connect your mobile contacts to send messages and share files with them instantly Expanded Language Localization For even broader reach
  13. 13. Cisco Spark Key Features and Benefits
  14. 14. An Easier Way to Work with Your Teams Work together in unlimited virtual rooms that you can easily access through a searchable, chronological list Start collaborating with anyone by adding their name or e-mail address Connect your mobile calendar to create a Spark room for upcoming calendar entries. Join virtual meetings, including WebEx meetings, in a single tap. Pull Everyone Together Simpler Way to Work With All Your Teams
  15. 15. Get Work Done Faster See files instantly without a download to get to the important information fast Share a photo or add a file directly into your rooms Review previously shared messages and files at any time Cisco Spark for: • iPad and iPhone • Android • Web • Windows • Mac Quickly Scan Shared Files Add Files Even While Mobile Persistent Content and Context Consistent and Easy- to-Use Experience on Every Device
  16. 16. Accelerate Decision Making Share your screen to gain quick alignment Capture important details while you talk that can be reviewed later Initiate a meeting in your rooms of up to 25 people* from any device Join meetings in progress anytime so you can switch devices if needed *Paid subscription feature Meet, Share, and Recall Keep the Discussion Going
  17. 17. Work More Securely Moderate rooms to determine who can add other people* End-to-end content encryption, and in- transit and media encryption *Paid subscription feature Control Access Work Confidently
  18. 18. Use Case Examples
  19. 19. Cisco Spark Use Cases Project managers use it as a place to kick off, follow up, and review progress Functional teams work in a more personable and flexible way that suits their agile work style Customer-facing teams share best practices and build a knowledge base on diverse topics Product development teams create discrete topic-based rooms to stay more organized while balancing multiple initiatives at the same time Marketing and design teams work faster with external vendors when it’s this easy to get everyone together Event-focused teams communicate and share updates more effectively while mobile
  20. 20. Telstra Accelerates Decisions with Cisco Spark When information doesn’t flow quickly enough, I can’t execute decisions quickly enough. Spark team rooms fill the gap. “ “ - Akash Jattan, Telstra Location: Australia Industry: Telecom and IT Challenges Results with Spark  Noisy communications—from email, IM, and other OTT tools—without “context”  Information not flowing quickly enough for timely decisions  Content scattered in multiple places, creating information gaps  Teams Get Work Done Faster: Employees pay more attention in topic-based rooms with shared content and conversations  Enhanced Relationships: Brief messages and video calls foster more personal relationships  More Productive Meetings: Participants review content beforehand in rooms, which may reduce a 60-minute meeting to 20 minutes  Flexibility to Communicate: Employees can review room content and respond to messages from anywhere, even at home or on the train
  21. 21. Zdi Embraces Cisco Spark to Share Field Knowledge Challenges Results with Spark  Find a solution to provide ongoing discussion, so project teams can be aware of incoming questions or issues and immediately provide assistance  Close the information gaps amongst dispersed project teams so everyone has access to the latest knowledge all at once  Provide one place to collaborate that everyone can easily access  Efficient Knowledge Sharing: Project teams can easily share information, ask questions, and troubleshoot systems and everyone can listen in. Extended team members are now able to quickly jump in and offer assistance if needed.  Increased Productivity on Every Project: Project Managers create a room for every project and can share information, drawings, milestones, and photos in one spot while effortlessly staying up- to-speed on the latest status.  Projects Documented from Start to Finish: At the end of every project, technicians add pictures of every completed project and anyone can reference it for future use at any time.
  22. 22. Loggoss Provides One Place for Customers to Go for Help That’s what I want: a cloud-based platform with a simple user experience to bring about collaboration within the community. “ - Sr. Chengzong Qiu, CEO Loggoss Group & President of Logos & He Foundation Location: Barcelona Industry: Community Services Size: 300 Employees Challenges Results with Spark  Provide support for 70,000 customers: Chinese immigrants to Spain looking to start businesses  Build and share a knowledge base on diverse topics: telephone service, insurance, health insurance, real estate, business consulting, business law advice  Standardize on one communications tool for all customer interactions after the sale  Scalable Collaboration: Agents can staff multiple rooms, and customers can help other customers  One Secure Place for Materials: Provides a secure location to gather and store confidential information  Great Customer Experience: One tool for news, help, and document sharing “
  23. 23. Subscription Offers and Next Steps
  24. 24. Spark Subscription Offers Free Subscriptions Message Message and Meet Room moderation and external participant notifications Single Sign-On (SSO) and directory sync Live support Meetings in rooms with up to 25 participants -- WebEx Meeting Center or Enterprise Edition -- Unlimited rooms and participants Mobile calendar and contacts integration Face-to-face meetings in rooms of up to 3 participants File sharing 1:1 and group messaging Online self service End-to-end content encryption
  25. 25. Management Portal Single Pane of Glass for Partners and Administrators  Easy user onboarding  Enterprise Single Sign-On  Sync with on-premises directory service  Role-based access  Analytics and metrics  User, group, and license management  Partners: Simply launch trials and manage accounts
  26. 26. Make Collaboration Simple
  27. 27. Recap Be the next agile enterprise Cisco makes collaboration and teamwork simpler Try Spark for yourself and give us feedback Start a trial at your company

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