Cisco live carolinas uc future

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Cisco live carolinas uc future

  1. 1. Local Edition
  2. 2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Local Edition The Future of Unified Communications Donavan Dolph – Consulting Systems Engineer, Collaboration
  3. 3. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Mobility Cloud Video Content
  4. 4. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public
  5. 5. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public ü  Multiparty UC, video and web conferencing to any user on any device ü  Consistent user experience ü  Rich collaboration environment ü  Common architecture VIDEO COLLABORATION FOR EVERYONE
  6. 6. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 1. Schedule 2. Launch 3. Meet WebEx Productivity Tools Click to join, One button to Push Voice, Video and Content End - to - end security •  Syncronized Audio Experience •  Easy Content Sharing •  Secure Collaboration Across All Video Endpoints
  7. 7. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Shared Line Support Assisted Call handling Admins can now manage calls and lines for executives using EX systems Remote Expert Scale expertise and drive productivity Access the most appropriate subject matter expert by integrating with Cisco’s Customer Collaboration products. Voicemail Integration •  Message waiting indication •  One button to voicemail Ad-hoc Conferencing Scalable and effective use of conferencing resources Automatic de-escalation from multipoint to point-to-point Simplified Telephony •  Increased dial pad visibility •  Call forward all •  Consultative transfer •  G.729 Support Seamless Mobility Single Number Reach Pick up call on mobile and resume with automatic escalation to video on EX
  8. 8. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Products Supported: C Series Codecs SX20 Quick Set Profile Series MX Series EX Series CUCM Provisioning • Allows endpoints to be fully and securely provisioned from CUCM and simplifies deployment. Active Control • Control the TelePresence Server experience intuitively from the Touch interface: see participant list, change video layout, disconnect participants, etc. CUCM Redundancy • High reliability, always connected. • Failover / fallback: If CUCM registration is lost, endpoints will automatically register to another CUCM. • Call preservation: If an endpoint loses CUCM registration during call, the call will be preserved H264 SVC • Supports scalable conferencing • Improves MSFT Lync 2013 P2P interop SIP ICE • Optimizes media path by always securing shortest media route between locations, thus avoiding bottlenecks especially for unknown network topology.
  9. 9. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Local Edition Brand New TelePresence Endpoints MX700/800 MX300/200 SX10 SX80 Cisco Intelligent Proximity
  10. 10. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public MX700 and MX800 March 65013Collaboration enable your large meeting rooms
  11. 11. Dual 55” Multipurpose Collaboration System with Single or Dual camera configurations MX700 MX800 Single 70” Multipurpose Collaboration System with Single or Dual camera configurations
  12. 12. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Overview – What’s new? •  Industrial design •  Two systems. Same building blocks. Integrated and compact. •  SX80 based HW •  Powerful, flexible I/O and H.265 support •  Improved image pipeline and audio system •  Camera technology based on the Precision 60 Camera •  New speaker array and bass unit(s) •  Dual camera support •  For built-in speaker tracking •  Cisco Touch 10” •  All new 10.1” touch controller •  Dual 55” (MX700) or single 70” (MX800) display options •  Systems now support up to three displays •  Flexible mounting options •  Free standing, wall supported and wall mounted
  13. 13. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public MX200/300 G2
  14. 14. High-end integrated speaker system optimized for voice Internal mic + two external table mics 55 inch display High quality LED Screen 8 x zoom 72 HFOV Integrated Cable Management MX200/MX300 G2 The Main Unit MX200 G2 High-end integrated speaker system optimized for voice Internal mic + two external table mics 42 inch display High quality LED Screen 5 x zoom 83 HFOV Integrated Cable Management Both the MX200 G2 / MX300 G2 ship with Cisco Touch 10 as the default User Interaction MX300 G2
  15. 15. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Overview What’s new? SX20 based HW 1080p60 with premium resolution option Multisite support 3+1 multisite option Dual display support Included in base offering Improved image pipeline PHD4X2S camera (MX300 G2) PHD2.5X camera (MX200 G2) Cisco Touch 10” All new 10.1” touch controller Two additional echo cancellers Support for more microphones Multiple mounting options New wheelbase available
  16. 16. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 16 Cisco TelePresence SX10 Quick Set Video-enable Your Small Collaboration Spaces
  17. 17. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public HD Video Just Got so Much Easier! Business-quality video system in one small box. Just add screen, plug in and connect!
  18. 18. Audio, video and content collaboration MEETING   ROOMS Mingle areaSmall meeting rooms Collaboration area Any size or type of screen: •  Wide-angle camera •  Integrated microphone •  Small areas with 2-6 users Video-enable Your Small Collaboration Spaces
  19. 19. www.cisco.com/go/projectworkplace.com Project Workplace mingle area featuring the SX10 Visualize Your Small Collaboration Spaces Great experience for both local and far-end participants with optimal camera placement and collaboration tools.
  20. 20. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public PoE - Simple Installation with Minimum Cabling Only 2 cables needed!* *External speakers are recommended for the best experience (one additional cable required) Power & network in one cable (PoE) HDMI (to screen)
  21. 21. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 SX80 Next generation integrator codec •  Builds on C60 and C90 values •  Support for three monitors •  1080p60 Video + 1080p30 Content •  5-way embedded MultiSite •  H.264 SVC for Multistreaming (future) •  H.265 encode / decode •  Required Touch 10 or control system •  Optional SpeakerTrack 60
  22. 22. v Snapshot – SX80 Integrator Package 40 Configuration Set delivered with: • SX80 codec • Precision HD 4XS2 Camera • Camera control split Y cable • DB9 to RJ45 5m • Power supply for camera • Touch10 with PoE injector • VGA presentation cable with audio Upgrade options • MultiSite • Precision 60 camera w/power supply • Camera wall bracket (coming soon) • AudioScience microphone • Table Microphone 60 PID: CTS-SX80-IP40-K9
  23. 23. CUCM/VCS/TMS Requirements – SX10 and SX80 23 •  Requires CUCM 8.6 or higher •  Requires TMS 14.4 or higher •  VCS: Latest software recommended, no set sw version requirement •  A device pack for SX80 will come out upon release. •  SX80 software on Cisco.com •  CUCM device pack software download on Cisco.com For pre-release download (internal use only) http://wikicentral.cisco.com/display/TSBUSOL/COP+files+for+TC+endpoints Easy provisioning and self-configuration with Cisco Unified Communications Manager (CUCM), Cisco TelePresence Video Communications Server (VCS), or Cisco WebEx TelePresence (WX^2)
  24. 24. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Cisco Intelligent Proximity – Embracing Mobile Devices for Richer Collaboration Experiences Auto-sync contacts and call log from your mobile phone to your desk phone Experience quality audio for mobile devices at the desktop View and share content wirelessly in the meeting room
  25. 25. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public •  Easy ad hoc pairing (using ultrasound) •  See content on device & zoom in on details •  Go back in content •  Take snapshots of content •  Simple call control Cisco Proximity – Content Sharing for Meeting Rooms – See, control and capture content from a meeting room, directly on your own device iOS-app “Cisco Proximity” Beta Q2 CY14, release H2 CY14
  26. 26. •  Bluetooth pairing •  Transfer audio from mobile device to speakerphone (or handset) on DX •  Answer and control calls to mobile from DX user interface •  Call from mobile: contacts, favorites and recent calls with DX over IP network •  Temporary sync mobile contacts when in proximity or permanently store mobile contacts on DX No app, works with most smartphones and tablets Already supported on DX 650 Intelligent Proximity for Desktop Devices - High fidelity audio and personal contacts from your mobile device
  27. 27. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Local Edition New Camera Technologies Precision 60 Cisco TelePresence SpeakerTrack 60
  28. 28. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 80 degree field of view Superior image quality 1080p60 with 4K sensor Camera Control over Ethernet Magnetic pan/tilt motors High precision / low noise 10x optical zoom Software upgrade over Ethernet
  29. 29. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 3G SDI (1080p60) RJ-45 ethernet PowerFuture use Future use USB prod. test Future use HDMIFan
  30. 30. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Cisco TelePresence SpeakerTrack 60 Overview
  31. 31. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Intelligent imaging automatically for a better than being there experience!
  32. 32. LONDON Joining a meeting The Cisco TelePresence® SpeakerTrack 60 Camera is an unparalleled dual-camera system that lets participants in a video meeting see the active speaker on the other end of a conference—in full view. SpeakerTrack 60 Up-close and personal
  33. 33. Feature: Direct switching Direct vs. overview
  34. 34. SX20 SX80SX10 Quiet Room Small Room Medium Room Large Room Training-/Board Room/Auditoriums MX200 G2 MX300 G2 MX600 MX900 New New NewNew New New
  35. 35. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public http://www.cisco.com/web/telepresence/projectworkplace.html
  36. 36. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Local Edition Jabber Guest Jabber Guest connects consumers and other non-Cisco telephony users with Cisco enterprise registered users via simple browser & mobile voice and video
  37. 37. What is Jabber Guest? •  Jabber Guest connects consumers and other non-Cisco telephony users with Cisco enterprise registered users via simple browser & mobile voice and video ** TRIAL AVAILABLE TODAY ** Currently in Beta, available from Collaboration User Group (CUG) … Guest/Public User Enterprise User
  38. 38. Extend Enterprise Collaboration to Customers, Partners, Suppliers Alike Consumer/ Partners Business Jabber Guest virtual machine E n t e r p r i s e Expressway Public Internet Unified CM or Business Edition
  39. 39. Jabber Guest WebRTC Vision Browsers Codecs Standards Vendor A Browser With Web App X Vendor B Browser With Web App X Native, Zero PluginApps •  Native Video in the browser •  ZERO Download •  Standards still evolving at IETF and W3C •  Video Codec support outstanding •  Jabber Guest Call Control is already WebRTC based (ROAP) HTML5 Standard
  40. 40. Browser Implementations of WebRTC Initial Versions Coming to Market 41 Google Chrome •  Initial desktop implementation in Chrome 23 Stable & later •  Initial mobile implementation in Chrome 26 for Android Beta •  Actively contributing to standards efforts •  Contributing to open source, e.g. WebRTC.org Microsoft Internet Explorer •  Actively contributing to standards efforts •  Implementation status not public Mozilla Firefox •  Initial desktop implementation in Firefox 20 & later •  Actively working on open source implementation & contributing to standards efforts •  Cisco contributed OpenH264 and open source development, e.g. RFC4566- compliant SDP engine, call control application logic Apple Safari •  Maintaining strict secrecy
  41. 41. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Local Edition Cisco Unified Communications Manager 10.x – Why Should I Upgrade? Network Management with Cisco Prime
  42. 42. •  SAML-based Single Sign On (SSO) •  Network-based call recording for any device, anywhere •  NAT/Firewall Traversal without VPN* •  Integrated admin, serviceability and user options for IM/P service •  Multi-domain and Active Directory alignment for IM/P service •  IPv6 support for SIP endpoints and video, with media resource support for IPv6* •  Unified Capabilities Requirements (UCR) •  Video on Hold and CTI video support for video-enabled Contact Center •  Caller-Specific Music on Hold •  Extend & Connect Enhancements •  User Data Service (UDS) API •  Other API enhancements •  Simplified Management, Installation, Upgrade, Migration, IP address and/or host name change •  Global dial plan replication by Intercluster Lookup Service (ILS)* •  User self-provisioning and self- care* •  Enable new videoconferencing resources, deployment models, use cases and technologies* •  Secure intercluster bandwidth management, with support for EMCC, able to provide and reconcile treatment for disparate types of video endpoints Cisco UCM 10.0 Autumn 2013
  43. 43. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public •  Standard Prime Collaboration : Provisioning & Assurance −  Included with all UC 10.0 UCL and CUWL licenses at no additional charge −  All UC 10.0 customers have the right to download and install the Standard Management −  Standard is not supported for UC 8.x – 9.x −  Cannot be used in a services/MSP offering •  Advanced Prime Collaboration : Provisioning, Assurance & Analytics −  Can be offered to 100% of UC 8.x and above customers and is a chargeable add- on −  Tiered pricing based on endpoint −  Partners using Prime to provide a service must purchase the Advanced version
  44. 44. Provisioning Assurance Analytics NA – Advanced offer only Standard - included Advanced - optional ü  Single cluster ü  Provisions all Collaboration Services ü  2-levels RBAC for delegation ü  Audit log across multiple services ü  Single cluster batch Includes all Standard features+ ü  Multi-cluster in a single instance ü  APIs for integration ü  Process workflow ü  Advanced RBAC ü  Infrastructure templates ü  Single cluster ü  Voice & Video fault ü  Performance metrics ü  Email notifications ü  Simple RBAC Includes all Standard features+ ü  Multi-cluster in a single instance ü  Detailed endpoint monitoring ü  Deep video session monitoring ü  Multi-level RBAC & grouping ü  Diagnostic tests & more …. Long term reporting and analysis: ü  Technology usage ü  Traffic analytics ü  Capacity planning ü  Service usage ü  Quality of service For a complete list of Standard vs Advanced features see XXXxxxxxx
  45. 45. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Unified, Simplified Management of Voice and Video Networks Assurance Continuous monitoring and diagnostics Analytics Long term trending and analytics Provisionin g Simplified deployment and configuration
  46. 46. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Local Edition Cisco Prime Collaboration in IT David Neustedter <SESSION ID>
  47. 47. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public How Big is Cisco? •  Over 350 locations in 90 countries ‒ 540+ buildings •  130k+ Hardware Endpoints ‒ Over 80K video endpoints ‒ Over 25K home office endpoints •  120K+ Jabber Clients ‒ Over 10K Tablets ‒ Over 12K Mobile Phones •  94K+ Unity Voicemail Boxes •  1600+ Telepresence Units Unified Communications 48 All supported on 280+ virtual servers across 15 global data centers on fewer than 70 UCS hosts
  48. 48. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Cisco Global Clusters 49 Cisco  Backbone  WAN   Sydney   Bangalore, India   San Jose   Dallas   RTP   EMEA Amsterdam, London, Brussels   Hong Kong   Tokyo   MPLS Network   10  Gigabit  Ethernet  –  10  Gbps   OC48    -­‐  STM16  -­‐  2.5  Gbps      OC12      -­‐  STM4  -­‐  622  Mbps      OC3          -­‐  STM1  -­‐  155  Mbps   Boxborough   Singapore   Cisco  UC  Infrastructure   Campus  UCM   Contact  Center   Johannesburg   CCP  UCM   Voicemail  Servers   ExtraNet  UCM   Conferencing  UCM  
  49. 49. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Device Work Center, Some Dashboards, Dashlets are loading slowly -Three bugs filed. Will be addressed in 10.5 - Check UCS/ESX/VM Configuration Prime Analytics does not scale for 150K devices -Fixed in 10.5 Prime only shows device counts for phone registered only once -no fix yet Special events and high profile call support Prime does not support unmanaged controllers. Will be considered in 11.0 Prime does not display configured and received DSCP values for CTS devices -Will be considered for 10.5 SP1 Prime does not support High Availability between PC Servers VMWare failover will be certified in 10.5 Full discovery is required after upgrade or patches -Limited rediscovery will be considered in 10.5 SP1 -Rediscovery will be no longer required in 11.0 after an upgrade Limited UCCE alerting and end to end call tracing -Enhanced in 10.5 and 11.0
  50. 50. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public •  IT and Engineering have been working on UC network management from the inception of the efforts. •  IT is committed to being Cisco’s first, best customer •  IT has operated continuous EFT and production environments for over 6 years •  IT is committed to stress testing all levels of the Prime Collaboration package
  51. 51. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public •  Long-term EFT engagement •  100% virtualized deployment •  UCS B440 and B200 blades •  2 Fully redundant instances in globally distributed data centers (Allen, TX and Amsterdam) •  3 Virtual Machines in each location •  1 x 16vCPU for Assurance •  2 x 8vCPU for Provisioning •  Uses high-end SAN storage •  Each instance is maintained as a mirrored configuration – one designated as primary, one as disaster recovery backup •  Only the primary instance gets CDR/CMR data •  Polling rate on the ‘backup’ system is set to long intervals (30 minutes or more) •  Assurance fully deployed •  Provisioning fully deployed, but not active. •  IT is working on migrating existing provisioning framework from multiple APIs into the common Prime Collaboration API
  52. 52. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Assurance Continuous monitoring and diagnostics Analytics Long term trending and analytics Provisioning Simplified Provisioning and configuration May 2014 CPC 10.0 Prod CPC 10.0 May 2014 CPC 10.5 Deployment Simplified deployment In ACE

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