Making Video Pervasive | Cisco Government Users Forum 2011

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Take a virtual tour of the technical resources available to support your integrated Unified Communications program. Hosted by the Director of the Washington, DC area Executive Briefing Center (EBC), this overview will highlight several Cisco facilities available to Federal Government customers as they develop tailored agency programs. Learn about the capabilities of these facilities—the TelePresence Solutions Experience Center (TSEC), the Northern Virginia Customer Briefing Center (CBC) and Executive Briefing Center (EBC), and the Customer Proof of Concept Lab (CPOC)—and how you may choose to leverage these to support your long-term video strategy.

By: Rich Grace, Tim Markey

Published in: Technology, Education
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Making Video Pervasive | Cisco Government Users Forum 2011

  1. 1. Making Video PervasiveRich Grace, Senior Manager, TSECTim Markey, Director of Global Advanced Services for Business Video© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  2. 2. Oslo New York London San Jose Reston Singapore Complete In progress Awaiting space© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  3. 3. Demo sites Steve San Jose, Singapore, Bedfont Lakes, New York, Boxborough, Chicago, Richardson, Herndon, Atlanta, Sydney, Seoul, Toronto, Milan, Eschborn, Tokyo, Bangalore, Hong Kong , Beijing, Paris, London, Amsterdam Englewood, Raleigh, Montreal, Malvern, Galway, Vienna, Hamburg, Dusseldorf, Copenhagen, Rolle, Dubai, Sao Paulo, Johannesburg, Melbourne, Mumbai© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  4. 4. TSEC 0.5 – 1 day EBC briefing 0.5 – 2 days broad Cisco BVDC Tactical nature (operational, next briefings 1 hour briefing quarter’s Executive TBC CXO audience business) CPOC audience 0.5 day briefing 3-5 day Strategic or Senior Strategic nature tactical nature management hands-on Technical – opens up through technical customer Typically not audience possibilities audience engagemen dominated by Tactical nature ts TelePresence TelePresence CBC UC focused specific deep- Operational 0.5 – 1 days dive with some (closes broad Cisco UC deals) briefings Technical Senior audience management Detailed audience configuratio Strategic/tactic n testing al nature EBC Executive Briefing Centre Impact on CBC Customer Briefing Centre network May be TBC Technical Briefing Centre dominated by BVDC Business Video Demo Centre TelePresence TSEC TelePresence Solutions Experience Centre CPOC Customer Proof Of Concept© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  5. 5. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  6. 6. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  7. 7. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  8. 8. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  9. 9. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  10. 10. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  11. 11. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  12. 12. • Just contact your Telepresence Video Sales Specialist (TVSS).• Let us know what you are trying to accomplish• Pick some dates for the event© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  13. 13. Expand Your VideoDeployment© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  14. 14. Lack of Executive sponsor and/or Video Champions Limited video application and capabilities awareness People Complexity overshadows usability Solutions fail to meet business requirements Inefficient end user processes Ability to measure tangible benefits and ROI Ineffective support processes Process How video is incorporated into unified communications Network performance issues System stability Interoperability and expansion challenges Technology Room layout and design© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  15. 15. People Process Technology Success is avoiding the pitfalls, and delivering an “eco-system” built on a balanced foundation.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  16. 16. We bring a “holistic” balanced approach to our service model. • Discovery Workshops • Strategy and Business Justification • Architecture People • Usage & Adoption (Champions) • Optimization Process Technology Transform, Measure, Grow Strategy & Your Business Architecture Discovery© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  17. 17. Simplified Self Serviceenabled environments Standardized, Interoperable technology platforms Flexibility: Their Meetings – Their Way Unified Communications Tools ConvergenceThe corporate workforce of the future demands a workplace of the future optimizedfor the Human Network with video everywhere for everyone.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  18. 18. EDUCATION – teachers to students from remote toremote locationsCORPORATE IT - development teams effectivelyutilize “Agile” development without geographiccolocation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  19. 19. People must be at the center of your solution. Educate and Train… Organize support processes to provide tools and support users through the change curve. Rewardearly adopters and successful users and LOBS. Showcase their results publicly. Keep it simple but think holistically. Policies matter. Provide choices but you must also. Reduce travel budgets Implement HR policies requiring the use of video. Monitor, Measure and Report on successes & opportunities. Change when necessary.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  20. 20. Video Pervasive “Silo” Video Point to Point Many to Many Fixed Room and Any Device Location Anywhere Connecting Rooms Connecting People Communicate Collaborate Globally Internally Across Organisations Largely Proprietary Open Standard and Interoperability© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  21. 21. Thank you.

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