The #Internetofeverything: Industry Examples


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The #Cisco #Internetofeverything Value Index study identifies key areas of opportunity for firms in sectors that have the greatest potential to benefit from #IoE. Find out what they are and how can you benefit. #tomorrowstartshere #TSH

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  • Many organizations will be lead to the Internet of Everything from Big Data, however, there are other large enabling assets that need to be evaluated to realize the full IoE value at stake New research shows that $1.2 trillion is up for grabs in 2013 of which companies worldwide have only captured barley half, leaving $534 billion “on the table”
  • As a 108-year old company with a storied legacy to uphold, Harley-Davidson wanted to be able to communicate facets of the company’s business and messages to a variety of locations, including:Corporate communications teams wanted to expand their messages beyond the company’s internal Eagle News TV NetworkNumerous stakeholders wanted to be able to see the factory floor at any time, regardless of their locationReal Time Access to Production Metrics to all stakeholders provides the ability to see the factory floor at any timeTour centers wanted to give visitors insight into the many processes that go into the manufacturing of Harley-Davidson motorcycles  The IT organization felt that it had an opportunity to help transform Harley-Davidson from “good to great” – beyond a highly respected brand and world-class assembly and manufacturing company, to a company that other organizations would admire.CHALLENGES
One of the most difficult challenges in deploying any new technology at Harley-Davidson is the ingrained culture of "the status quo has always worked, so why change it?"Although Harley-Davidson (H-D) used a limited number of digital displays, the content delivery system and display system was extremely de-centralized. A centralized, manageable solution for delivering different types of content from multiple areas of the business to digital displays, did not exist. H-D primarily used dynamic content via client-heavy scripts to drive content, which required higher-end PCs.SOLUTIONS
Harley-Davidson outlined the vision of the "ubiquitous display," which would be location-driven, rather than content-driven. Harley-Davidson first deployed Cisco’s Digital Media Suite at their York Vehicle Operations Plant with a goal of creating a flexible, sustainable, world-class “visual factory” that can be replicated at Harley-Davidson’s other locations. Cisco DMS is being used for the following functions:  Andon displaysAssembly ScoreboardsTour Center Videos and exhibitsIntra-company newsDigital EntertainmentFitness ClassesRESULTS
Harley-Davidson used the signage solution in three primary areas – Tour Center, factory floor communications and intra-company communications.For intra-company communications, the solution allowed Harley-Davidson to reduce cabling costs, as separate coaxial home-run cabling is no longer required, nor expensive video multiplexers.  In the Tour Center, cost savings are achieved by using the same systems in exhibits that are used on the factory floor. In addition, layout changes and content changes no longer require expensive third-party exhibit designers with content changes handled in-house. Finally, the solution as deployed to the factory floor saves on PC costs while providing content flexibility and remote scheduling flexibility. With a PC solution, in addition to the extra hardware costs, the content cannot be automatically managed.
  • corporate data center, orders are passed back and forth between the ERP system and the voice application to create an order in a VoiceXML page format. The VoiceXML pages are routed by the PBX system from the LAN at the data center to the WAN and then to the LAN at the appropriate facilities to fill the orders. Once they are received at the facility, they are routed over the wireless LAN to the speech technologies server, where they are turned into voice instructions. Prior to voice, an order selector would log into a kiosk in the warehouse by swiping a card. The system would then print out a paper pick list. Today, the order selector begins the shift byselecting a VoIP telephone and headset. Each phone has an IP address. When the worker logs on, a telephone connection is established with the local server. He will also use the speed dialfunction to choose to receive instructions in English, Spanish or French. At that point, he will be asked by the system for his ID. Based on the order selector’s profile, the system will give the order selector the next order to be picked. From the time the selector dials into the system, he will be connected in one continuous call unless he goes on break, goes to lunch or clocks out. The selector is then directed by voice to a slot location for picking (9). The selectors use man aboard pallet jacks and pick to a pallet. Once the selector arrives at a location, he is asked to speak the slot number and a check digit into the headset; when the digit is confirmed, the system tells him what quantity and what product should be picked.
  • is crunching big data to gain a big advantage. The Swedish car maker collects terabytes of data from embedded sensors in their cars—from their customer relationship management (CRM) systems, from dealerships, and from their factory floors. These data streams are combined and analyzed to yield early predictive information on matters like manufacturing defects that haven’t occurred yet.With hundreds of sensors and CPUs embedded throughout the car — from the brakes to the central locking system — data is now being captured for use within the vehicle itself, and also, increasingly, for transmission via the cloud back to the manufacturer. Volvo collects terabytes of data from embedded sensors in their cars—from their customer relationship management (CRM) systems, from dealerships, product development and design systems. These huge volumes are streamed into a centralized analysis hub, the Volvo Data Warehouse. Data is later analyzed to yield early predictive information on matters like manufacturing defects that haven’t occurred yet. By splicing that data together, Volvo gets pre-warned about potential issues such as mechanical problems that might have shown up later in the field and that too very early in a car’s lifecycle.
  • Real Value for 23andMe Could Be In Its Data is a DNA analysis service providing information and tools for individuals to learn about and explore their DNA. We use the IlluminaOmniExpress Plus Genotyping BeadChip (shown here). In addition to the variants already included on the chip by Illumina, we've included our own, customized set of variants relating to conditions and traits that are interesting. Technical information on the performance of the chip can be found on Illumina'swebsite.Reports on 240+ health conditionsTesting for 40+ inherited conditionsDiscover your ancestry compositionUpdates on your DNA as science advances
  • DuoFertility - http://www.duofertility.comDuoFertility SensorDuoFertility replaces the need for other fertility monitors. You don’t have to worry about measuring your temperature every day – all you have to do is wear the sensor and get on with the rest of your life! We recommend that you wear the sensor continuously in order to improve the accuracy of your temperature measurements. If you wish to you can remove it during the day, but it is very important that you remember to put it back on when you go to bed so that data from each night can be reviewed by the team.DuoFertility ReaderEvery few days the data on your Sensor is transferred to your DuoFertility Reader. This is done by simply pressing a button on the Reader and holding the Sensor nearby.  Once your data is transferred you will be able to see a simple indication of when you are most fertile from the light-scale on your reader. Keep a record of other fertility clues such as cervical mucus quality or ovulation pain, to help our experts analyze an even more detailed picture of your cycle.The Reader is available in a wide range of colors and is designed to be discreet so that it is not recognised as a fertility monitor.DuoFertility PC softwareOur experts will give you support online via the DuoFertility software as well as through phone and email. Via the software they will:show you changes in your temperature during each menstrual cycleallow you to enter more detailed fertility clues retrospectively for them to analyzereview details of any infertility medication you are taking or alternative treatments you are following
  • The Human Speechome Project - researcher Deb Roy wanted to understand how his infant son learned language -- so he wired up his house with videocameras to catch every moment (with exceptions) of his son's life, then parsed 90,000 hours of home video to watch "gaaaa" slowly turn into "water." Astonishing, data-rich research with deep implications for how we learn.We seek to better understand how children learn the meaning of words through analysis of observational recordings of child-caregiver interactions in natural contexts. Currently available corpora greatly under-sample crucial early stages of child development. As a result, our understanding of language acquisition hinges on surprisingly sparse and incomplete data. Motivated by this basic problem, Roy has begun a pilot project in which he is recording his son's development at home by gathering approximately 10 hours of high fidelity audio and video on a daily basis from birth to age three. The resulting corpus, which already contains over 100,000 hours of multi-track recordings, constitutes the most comprehensive record of a child's development made to date. This data provides many new opportunities to understand the fine-grained dynamics of language development.A principal challenge of the project is to efficiently transcribe and annotate the massive corpus. New software algorithms and human- computer interfaces will be developed that enable a small team of researchers to quickly and accurately code the raw data semi- automatically. Using these software tools, we plan to study and computationally model the early words uttered by the child by tracing back to the contexts in which they were used by adults speaking to him.For most children, language development is steady, progressive, and to a casual observer effortless. But for some children -- those with developmental delays due to biological or environmental causes -- language is a major developmental hurdle. Understanding the regularities in home environments is essential to understanding mechanisms of language acquisition, causes of delay, and ultimately appropriate intervention procedures. We believe this project will shed new light on fundamental aspects of how child-caregiver social interactions shape language acquisition.Although there are clear limits to what may be concluded from studying a single child, in the time-honored tradition of longitudinal case studies dating back to Piaget, the findings from this project may guide more extensive follow-on observational and experimental studies. Beyond the Speechome corpus, the development of an effective semi-automated data coding and analysis methodology may enable scientists to leverage high density audio-visual corpora to address numerous open questions in the behavioral sciences. TED Talk – The birth of a word:
  • Proteus digitalpill - The Food and Drug Administration hasjust approved a device that is integrated into pills and let’s doctors know when patients take their medicine – and when they don’t. Adherence to prescriptions is a serious problem, as about half of all patients don’t take medications the way they’re supposed to. But with patients doctors now becoming big brother, that statistic could change drastically.The device, made by Proteus Digital Health, is a silicon chip about the size of a sand particle. With no battery and no sensor, it is powered by the body itself. The chip contains small amounts of copper and magnesium. After being ingested the chip will interact with digestive juices to produce a voltage that can be read from the surface of the skin through a detector patch, which then sends a signal via mobile phone to inform the doctor that the pill has been taken. Sensors on the chip also detect heart rate and can estimate the patient’s amount of physical activity. More than just a way for doctors to look over their patients’ shoulders, it will allow doctors to better assess if a person is responding to a given dose, or if that dose needs to be adjusted.After clinical trials that began in 2009, the FDA approval follows approval from European regulatory approval in August 2010. Right now the FDA has only approved the chip for placebo pills, which were used in trials showing the chip to be safe and highly accurate. Proteus hopes to gain approval to use the digestible chip with other medicines. Andrew Thompson, chief executive of Proteus, says the chip has already been tested with treatments for tuberculosis, mental health, heart failure, hypertension, and diabetes.The company is currently working with makers of metformin, a drug used to treat type 2 diabetes and the most commonly prescribed drug in the world. The company also plans on adding a wireless glucose meter to their device so that dosage amount and frequency can be correlated with changes in blood glucose levels.
  • Scanadu – Real-lifetricorder: The Scanadu Scout, which you can use to measure your vital signs by just holding it to your temple for 10 seconds, is now available for $150. Get excited, Star Trek fans and self-tracking enthusiasts: your real-life tricorder is now available for pre-order.Scanadu, a startup based at the NASA Ames Research Center, has been working on a non-invasive tricorder for over two years. By the end of 2012, the company had a prototype ready--a handheld Yves Behar-designed device that tracks pulse transit time (to measure blood pressure), temperature, ECG, oximetry, heart rate, and breathing rate. A 10 second scan of a person’s temple yields data that has a 99% accuracy rate. That information is automatically sent via Bluetooth to the user’s smartphone.Today, the Scanadu Scout tricorder is available for pre-order on Indiegogo. It’s a chance for early adopters to check out Scanadu’s technology, and an opportunity for Scanadu to gather some of the data it needs for FDA approval.Anyone who opts-in will also gain access to the data of other users who have also elected to share their vitals. People will be able to tweak search parameters (i.e. body temperatures in California) to see only what’s relevant for them.
  • Lewis’ strategy is to lead the U.K. market in omnichannel retail, with an understanding that ongoing sales growth is highly dependent on a combined in-shop and online experience that offers great customer service while also engaging and delighting customers. In 2011, Cisco IBSG, together with its partners C-instore, Aitech, and The Team, developed the customer experience and prototype for the virtual fashion mirror, which consisted of a life-sized mirror that overlays the customer’s image with pictures of clothing selected using a gesture-based interface. It enabled shoppers to quickly create outfits by mixing and matching a wide range of garments uploaded into the mirror. The mirror also added value by providing customers with expert recommendations for garments that complemented the one they had selected; by allowing customers to take pictures of themselves trying on garments virtually; and by creating a list of their selected garments. Their lists and pictures could then be printed, sent to them via email, or shared via social media.
  • your summer travel and vacation destinations? Where are you headed and what kind of resort experience will you consider ideal? At this year’s Interop Conference in Las Vegas, the Cisco Enterprise Networking Group unveiled its new marquee customer – MGM Resorts International – who has upped the wireless ante to ensure its visitors have access to the information they need, literally at their fingertips.At MGM Resorts, they continue to push the boundaries of creativity and innovation to deliver the best possible experience for their guests. John Bollen, MGM Resort’s Senior Vice President and Chief Digital Officer, is always looking for ways to take what they do and make it even better.Over the past few years, they have deployed Cisco’s wireless networking infrastructure to roll out seamless and secure Wi-Fi throughout several of their Las Vegas properties in order to create a more immersive and personal experience for each and every guest. One initiative already available to guests is the Bellagio mobile app (available for iOS and Android), which is offered as a free download for guests using their smartphones, tablets and other mobile devices.The MGM Resorts Bellagio app uses Cisco’s Wi-Fi network and Connected Mobile Experiences solution to search the property’s amenities – dining, shopping and entertainment. Through the use of this app, guests can become a loyalty member and be alerted to discounts at local restaurants, shops and wine bars. Another feature includes indoor location-based services, offering turn-by-turn directions as visitors roam throughout the venue. Imagine going to the Mandalay Bay for your first Interop conference and finding your way to the Convention Center in record time!?We worked with MGM Resorts’ service provider Mobilitie and our partner Meridian to link the mobile app, context-aware services, and wireless connectivity experience together to increase guest satisfaction, meet the demands of their convention center customers, and unleash new revenue opportunities.This collection of tools and services is another step forward for MGM Resorts in their ongoing commitment to upgrading the guest experience, giving them even more ways to help visitors to enjoy their vacation or business travel. MGM Resorts will be testing, adjusting and adding new features from Cisco’s wireless networking offerings over time – stay tuned for more updates.We’re thrilled about the rollout of way-finding capabilities at MGM Resorts, as well as today’s announcement of the next phase of Connected Mobile Experiences. Next time you’re feeling lost in Las Vegas, take a winning chance and try the app!
  • Walt Disney once said, “We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths.” So, I’d imagine he’d be pleased to see that the company he founded is heeding his words and heading down a new path.

Soon, guests at the Walt Disney World Resort in Orlando will no longer need to keep track of tickets or cards to gain access to the park or rides. Instead, they’ll simply have to don a wearable band.alledMagicBands, the high-tech bracelets are designed to be an all-in-one device that connects park visitors to everything.

Using Radio Frequency technology, guests need only tap their band at the various touch points being installed throughout the Walt Disney World Resort to enter the theme parks or their hotel room. They can even be used to buy food and souvenirs.Thomas Staggs, chairman of Walt Disney Parks and Resorts, joined AllThingsD’s Walt Mossberg and Kara Swisher onstage at our D11 conference to demo how the MagicBand works and explain how the company has been using technology to enhance the guest experience.

“The MagicBand gives you all the entitlements of the park, without having carry 10 to 15 different pieces of paper,” said Staggs. “This also allows us to unlock more special things for you.”

Developed over the past several years, each MagicBand contains an HF Radio Frequency device and transmitter than can send and receive RF signals through a small antenna inside the band. These signals can be read by the new Mickey-themed kiosks that are being installed throughout the Walt Disney World Resort.

To give you an example of how it works, right now, to enter the park, you have to walk up to a kiosk, have someone scan your ticket and then go through the turnstiles. If there’s an issue with your ticket, more often than not, you have to get out of line and go over to guest services. With MagicBand, you just have to hold up the band to the touch point and if you get the green light, you’re good to go. If the kiosk happens to shine a blue light, that means more information is needed but an attendant can come and help you right away.Aside from entry into the theme parks and resort hotels, guests will also have the option to connect other services to the device using the revamped My Disney Experience website. This includes FastPass+ reservations (a service that helps reduce the time you wait in line for rides and allows you to reserve seats for fireworks and parade viewing, shows and character greetings) and accessing photos taken by Disney photographers.

Users can also associate a credit card to the MagicBand, so you can purchase meals and other merchandise. (Walt joked, “So when I put this on does money immediately begin flowing out of me?”)

Given the amount of data that the MagicBand holds, privacy and security are certainly a concern. But Disney said the band doesn’t store any personal information. Rather, it contains a code that securely links to an encrypted database that stores all the data.

Also, the bands can be disabled if lost or stolen, and if you connected a credit card to the MagicBand, a PIN code is required to finalize any purchases. Parents can also place restrictions on their kids’ MagicBands to disable the ability to purchase items or limit the amount of spending.

Disney has been testing the MagicBand with employees and a limited number of guests for about two years, and the band is just one element of a new guest experience called MyMagic+. It also includes the updated My Disney Experience website and mobile app, which allows you to plan various parts of your trip, make and change restaurant recommendations and coordinate plans with friends and family, among other things.Realizing that more of their guests were arriving with smartphones and tablets in hand and expecting access to more information, Disney started the MyMagic+ initiative a few years ago. The overarching goal of MyMagic+ is to provide a much more personalized vacation, even down to characters knowing your name. Staggs gave the example of a little girl being greeted by one of the Disney princesses by first name.

“People want to share more and more, and especially when they’re in a Disney Parks environment,” Staggs said. “The more that their visit can seem personalized, the better.”

But he reiterated that many of these personalized features are all opt-in services for those worried about this Big Brother-type behavior.

Staggs said in the future the MagicBand could have a screen or potentially tie into other Disney experiences, like video games and movies.

Despite all the tech behind the MagicBand and MyMagic+, Disney actually wants to hide that aspect of it. When asked how technological Disney should get, Staggs said, “I don’t think there’s a limit. I think that tech for its own sake in our park should not happen … It’s not about the technology. It’s about the magic that it creates. The place, the mood, and the time.” The company’s goal is to have its visitors leave thinking, “Wow, that was incredible,” and to feel like they were part of the Disney story.

Disney plans to launch MagicBands at Walt Disney World later this year. All visitors who stay in one of the Disney Resort hotels will get a band, while others can purchase one with their park ticket or opt for an RFID-enabled card with similar features (resort guests can also choose the card if they don’t want to wear the band).

Though launching at the Orlando-based resort first, the goal is to roll out some version of MagicBand and MyMagic+ to all the Disney parks around the world.
  • Express is equipped with an online banking connection, video-conferencing and biometric capabilities for customer identity authentication. A customer can start a transaction on a computer or mobile device and complete it on Citibank Express—and vice versa. Citibank Express’s “split screen” makes navigation intuitive. The screen can display personalized promotions and offers, and allows clients to see and speak with a customer service representative on one screen while conducting business on the other. The machines have near field communication capabilities as well as scanning and embossing functions to allow for future roll-outs of functions such as instant printing of credit and ATM cards.
  • has its Virtual Branch set as the bank’s Facebook homepage, so every visitor is greeted with a giant banner promoting the app. A attractive-but-nameless “concierge” offers to give you a tour. (The Financial Brand has been told the greeter is indeed a real person and not an avatar, despite that her simulated mouth movements look a bit awkward.)If you like the page, you’ll be asked to give the app permission to access your Facebook account. The installation process is almost instantaneous.The Virtual Branch then gives you a menu of photos of real ASB staff — eight employees based at the bank’s Auckland Support Centre — each tagged as either unavailable or available. Clicking on an available “teller” initiates a chat dialogue.“We’ve had up to six Virtual Branch banking specialists available at any one time and we can change staffing levels depending on the number of customers in our Virtual Branch throughout the day,” said Michael Ramsay, Acting General Manager Internet Banking.“We have noticed peaks of activity at certain times,” added Ramsay. “For example after the Christchurch earthquake in New Zealand when some of our physical branches were closed, some customers turned to our Facebook branch as an alternative way to engage with us.”The team of eight Virtual Branch specialists are currently focused on Facebook only, however have the ability to handle more than one chat per session if demand requires it. There is another team that works on ASB’s Twitter account. Currently, the eight service Virtual Branch agents don’t have any sales targets.What are the questions the Facebook reps typically hear? Customers will ask about everything from advice on a home loan, how to change money for an overseas trip, setting up automatic payments, or what to do about a stolen credit card.ASB says it feels confident that its two-way chat system is both private and secure.The Virtual Branch application is available to anyone — not just bank customers, wherever they are in the world. Users have come from countries spanning the globe, including the US, UK, the Netherlands, Brazil, Israel and Poland.When the virtual branch is closed, customers can send a message via secure email through the bank’s online banking system or call the service center.What do ASB’s Facebook reps do during down times when no one is queued up to chat? The bank wouldn’t say.
  • insurance companies would really like to know how well you drive on a daily basis. Usage-based insurance (UBI) products let them monitor your driving in exchange for offering you potentially lower rates.The tracking devices typically used for UBI policies tell them when you go out, how far you drive, how much and how hard you brake, and how rapidly you accelerate.If you agree to use such devices, you could be eligible for discounts of up to 30 percent on your car insurance rates .Currently, about 1 percent of drivers benefit from some form of UBI, says Bob Mathe, president of Evogi, which designs and engineers telematics solutions for insurers. In five years, that number could be as high as 20 percent, predicts Mathe. By 2020, it could be as high as 30 percent.Drivers willingly participateDrivers don't seem to mind giving up their personal information as much as you might expect. Many consumers feel the discounts more than offset the loss of privacy.In recent surveys, Towers Watson, global professional services company, found that more than 80 percent of drivers are willing to install tracking devices for the benefit of a discount, says director Robin Harbage.It could be that in today's world, people are used to relinquishing their privacy, Mathe says. Many smartphones today gather and store all of the same information kept by telematics devices installed in a car, he says.Between Facebook and location-based social apps like FourSquare, "more and more people are sharing their intimate information all the time," Harbage says. And they think nothing of it.No device, no insurance?Could there come a day when auto insurers require you to have a telematics tracking device in your car?Yes and no, Mathe says. But your car insurance company may wonder why you are unwilling to let them see how you drive, Packard says. And there will always be some drivers who refuse - but they may end up paying higher premiums for their refusal to be tracked.Usage-based insurance offeringsIf you're interested in usage-based insurance that uses a tracking device, your car must have been built in 1996 or later. Here are some currently available UBI options:Allstate's usage-based program Drive Wise , is available in three states (Arizona, Illinois and Ohio) and is expanding to additional states this year. Drive Wise participants plug a small telematics device in their vehicle that records and scores their driving habits. During the first policy term, Drive Wise customers are rewarded with a 10 percent discount. During subsequent policy terms, drivers with the safest driving scores and lowest mileage can earn savings up to 30 percent.American Family Insurance recently completed a pilot usage-based insurance program. "We are assessing the results," says spokesperson Steve Witmer. "It's likely we will move forward by offering a program to our customers.”GMAC Insurance was among the first to offer discounts to drivers who install devices that monitor their speeding habits, braking patterns and time of day driving. GMAC uses OnStar to gather data. Discounts range from 54 percent to those who drive less than 2,500 miles a year to 13 percent for drivers who log up to 15,000 miles a year. It is offered to policyholders in 35 states.The Hartford and Octo USA Inc. have partnered to offer drivers a usage-based program, TrueLane. Drivers install a small device in their car's diagnostic port. The device records the vehicle identification number, time of day, speed and location. The information is transmitted to The Hartford via Octo's services over a cellular network. When you enroll, you receive a 5 percent discount. After a minimum of 75 driving days, you may receive a discount of up to 25 percent, depending on your driving habits. TrueLane is available in five states (Connecticut, Minnesota, Missouri, Oregon and West Virginia) and is expanding to more.Progressive's pay-as-you-go driver discount program, Snapshot, is available in all states except Alaska, California, Hawaii, Illinois, Indiana, North Carolina, Tennessee and Washington. Drivers who enroll are mailed a tracking device to install on their cars. After using it for 30 days, they can see what discounts they're eligible for based on their driving habits. Discounts can be up to 30 percent. Policyholders must stay plugged in for five more months to get their ongoing renewal discount. You can even try Snapshot for 30 days without being a Progressive customer.Travelers launched a usage-based program late last year called IntelliDrive. It's available in four states (Illinois, Ohio, Oregon and Virginia) and will be expanding. Drivers who install a tracking device receive an immediate discount of up to 5 percent. At renewal, drivers can receive additional discounts of up to 20 percent depending on their driving habits and state regulations.Safeco Insurance , a subsidiary of Liberty Mutual, has a UBI program for drivers who have received a traffic ticket or caused an accident but want to avoid higher rates. Drivers with violations or accidents can sign up for Rewind and will be given a device to install in their cars that will monitor behavior behind the wheel -- including their car's mileage, speed, acceleration and location. After four months, drivers who prove they are responsible can have any surcharges as a result of the incidents waived. Rewind is not available nationwide.State Farm is offering a Drive Safe & Save program to drivers with an active subscription to OnStar. OnStar is built into more than 30 GM models but can be added to any vehicle. State Farm requests odometer information from OnStar every 30 days after you enroll. After six months, State Farm will adjust your premium to reflect your usage. Most drivers should see a reduction. Discounts range from 10 to 50 percent depending on how safely you drive, when you drive and how much you drive. The program is available in 14 states: Alabama, California, Colorado, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, Ohio, Pennsylvania, Texas, Utah and Washington.Read more:
  • State Grid Corporation of China, which supplies three quarters of the energy consumed in China, uses IP communications networks to monitor and maintain equipment. The company plans to add 5,000 new substations, and retrofit 2000 more, by 2016. The State Grid of China is using Cisco’s Connected Grid Design suite and services to accelerate the design process of substation network archtecture, and enable to company to meet its aggressive expansion targets.
  • used FieldWare Production Universe (PU) a software to measure well/reservoir performance. PU is a software application that continuously estimates oil, gas and water flows for all of an operation’s wells, all of the time. Allows real-time estimates of oil, gas and water flows for all wells which is valuable for surveillance purposes. PU accumulates daily flow per well, which reflects the actual producing conditions, including trips and restarts and plant operating mode changes.Business benefits:Improved well surveillance, accurate hydrocarbon accounting, automatic production reporting and production optimization, early detection and control of gas or water breakout, cost-effectiveGain of 11 percent in platform gross production
  • www.khanacademy.orgKhan Academy is an organization on a mission. We're a not-for-profit with the goal of changing education for the better by providing a free world-class education for anyone anywhere.All of the site's resources are available to anyone. It doesn't matter if you are a student, teacher, home-schooler, principal, adult returning to the classroom after 20 years, or a friendly alien just trying to get a leg up in earthly biology. Khan Academy's materials and resources are available to you completely free of charge.StudentsStudents can make use of our extensive video library, interactive challenges, and assessments from any computer with access to the web.Parents, coaches, teachersCoaches, parents, and teachers have unprecedented visibility into what their students are learning and doing on the Khan Academy.4200 video classesOur library of videoscovers K-12 math, science topics such as biology, chemistry, and physics, and even reaches into the humanities with playlists on finance and history. Each video is a digestible chunk, approximately 10 minutes long, and especially purposed for viewing on the computer.Instant feedbackEvery time you work on a problem or watch a video, the Khan Academy remembers what you've learned and where you're spending your time. We keep all of this data private but expose powerful statistics to each user and their coaches. You get at-a-glance information about everything you've been learning and whether or not you've been hitting your goals.

You can drill all the way down from a bird's-eye view of your profile into each and every skill practice problem that you've ever worked on. You'll see real, hard data about your increasing mastery of math.Knowledge mapThe knowledge map shows all of our challenges, skills, and concepts. You can zoom in and out and pan around all the different skills and challenges, just like on a normal map. You can start working anywhere on the map, and the Khan Academy will suggest the best skills for you to work on. We'll even remind you when you need a review.

As you zoom out of the knowledge map, you'll find our challenges, which combine the concepts from multiple smaller skills. Zooming all the way out of the map and completing all of our challenges is a sign of math mastery.

We're constantly adding new skills to be discovered.Classroom dataTeachers and coaches can access all of their students' data. You can get a summary of class performance as a whole or dive into a particular student's profile to figure out exactly which topics are problematic. The class profile lets coaches glance at their dashboard and quickly figure out how to best spend their time teaching.

We've put a lot of energy into making sure that the Khan Academy empowers teachers by giving them access to the data they should've had for years. You'll know instantly if a student is struggling in multiplying fractions...or if she hit a streak and is now far ahead of the class.GamificationWe're full of game mechanics. As soon as you log in, you'll start earning badges and points for learning. The more you challenge yourself, the more bragging rights you'll get.

We've heard of students spending hour after hour watching physics videos and 5th graders relentlessly tackling college-level math to earn Khan Academy badges. Some of the smaller badges are very easy, but the most legendary badge requires years of work.
  • University offers a productive and exciting way to learn—online. Unlike traditional classroom experiences, we focus on adding a human touch to the high technology of online learning. Our convenient web-based academic programs allow you to tailor your own curriculum and plan class and study time to fit your unique schedule. Here you will find a commitment to providing you with extraordinary convenience, online tools and resources, and the opportunity to achieve your professional and career goal.Online education at Kaplan University is created around the principle of using advanced technology and enhanced delivery methods to make classes easy to access and use. You can navigate lessons and explore web field trips with the click of a mouse, and communicate with fellow students and faculty via email and message boards. Our user-friendly online classroom environment makes learning interactive and enjoyable. Your classes, academic resources, and support services are all easily accessible. Just log on to our classroom portal with your personalized ID and password and you are ready to go. Kaplan University offers a full range of support services, including technical support by phone, email, and live chat. 
  • The #Internetofeverything: Industry Examples

    1. 1. Cisco Public 1© 2013 Cisco and/or its affiliates. All rights reserved. The Internet of Everything (IoE) Industry Examples Companies Capturing Value at Stake in the IoE Economy
    2. 2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 2 Cisco Consulting Services More Information: Kathy O’Connell kaoconne@cisco.comMore Information: Kathy O’Connell • IoE is the next evolution of the Internet, connecting the unconnected people, processes, data, and things in your business today • IoE will generate $14.4 trillion in Value at Stake for private- sector companies globally over the next decade • IoE is worth billions today ($543 billion of uncaptured value by the end of 2013) • Real-world use cases demonstrate the potential value of IoE • Cisco Consulting Services helps firms capture more value from IOE by identifying challenges and opportunities, assessing focus areas, and conducting engagements to unlock value
    3. 3. Cisco Confidential 3© 2011 Cisco and/or its affiliates. All rights reserved.
    4. 4. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 4 Cisco Consulting Services More Information: Kathy O’Connell Harley-Davidson’s smart factory uses Cisco’s industrial Ethernet, wireless networks, and integrated video/digital signage to produce multiple models on same assembly floor while improving worker training Stakeholders view / make decisions based on what’s happening on factory floor New processes enable centralized location-driven “ubiquitous display” Digital media content creates world-class “visual factory” Video monitors relay real- time visual information to key stakeholders People Machine People
    5. 5. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 5 Cisco Consulting Services More Information: Kathy O’Connell Voice commands from order selector routed through supply chain network of 3,000 warehouse associates in 100 facilities • 99.8% shipping accuracy • Saved $2 million using off-the-shelf VoIP phones / standard headsets People Machine People interact with order service using voice commands New business and IT processes implemented to enable new service Voice commands converted into data to drive order through supply chain Kiosks in fulfillment facilities automatically print shipping labels Machine
    6. 6. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 6 Cisco Consulting Services More Information: Kathy O’Connell Terabytes of data from embedded sensors in cars provide real-time information to Volvo that allows engineers to improve product safety, increasing brand equity and customer satisfaction Machine Machine Engineers use information from sensors to improve car safety New processes ensure information results in improved products Data analysis yields predictive information (defects yet to occur) Sensors placed in critical locations (i.e., brakes) to gather critical data
    7. 7. Cisco Confidential 7© 2011 Cisco and/or its affiliates. All rights reserved.
    8. 8. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 8 Cisco Consulting Services More Information: Kathy O’Connell For only $99, human genome analysis service provides information and online tools for customers to learn about and explore their DNA for genealogy and medical health Customers send saliva sample to company for DNA analysis New processes let customers manage/share results online and track medical advances Database of customer’s results useful to drug companies or insurers Genotyping chip deciphers customer’s DNA from saliva People Machine People
    9. 9. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 9 Cisco Consulting Services More Information: Kathy O’Connell Always-on skin patch tracks fertility status, sends data wirelessly to DuoFertility reader; customers know when they can get pregnant; specialists monitor data via online service for customer counseling Customers wear flexible/comfortable patch; view key data on DuoFertility reader New processes let specialists monitor data via online service for customer counseling Data sent wirelessly to reader, uploaded to site, analyzed by fertility specialists Flexible patch collects and sends information wirelessly to DuoFertility reader People Machine People
    10. 10. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 10 Cisco Consulting Services More Information: Kathy O’Connell Human Speechome Project captures MIT researcher’s son’s life from birth to age 3 on video; 100,000 hours of data and innovative analysis techniques creating new models for human development MIT researcher records son’s life from birth to age 3 Understanding how humans learn/develop may change business processes Analyzing almost 100,000 hours of video resulting in new techniques Cameras integrated in home capture nearly 100,000 hours of video People Machine Machine
    11. 11. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 11 Cisco Consulting Services More Information: Kathy O’Connell People ingest pills that send alerts to doctors Doctors change processes to communicate with patients about medicine intake Signal from chip sent to patch, then to smartphone; doctors email patients with feedback Sand-sized chip powered by body fluids produces voltage read by wireless skin patch FDA-approved ingestible sand-sized chip integrated into pills uses body fluids to activate and send signal to smartphone alerting doctors that medicine has been taken People Machine People
    12. 12. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 12 Cisco Consulting Services More Information: Kathy O’Connell Scanadu “tricorder” measures blood pressure, temperature, ECG, oximetry, hear t rate, and breathing rate by holding device to temple for 10 seconds; data sent via Bluetooth to smartphone Person holds device to temple for 10 seconds to collect data New processes let customer manage own health from gathered information Data analyzed by application on smartphone Sensors in device collect information about several vital signs/health information People Machine Machine
    13. 13. Cisco Confidential 13© 2011 Cisco and/or its affiliates. All rights reserved.
    14. 14. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 14 Cisco Consulting Services More Information: Kathy O’Connell Omnichannel retailer brings the online experience into stores with Cisco StyleMe—a life-size mirror that overlays customer’s image with pictures of clothing selected using gesture-based interface Shopper becomes virtual model for “trying on” clothes and accessories New inventory/order fulfillment processes to integrate channels Inventory data increases selection customers can purchase in-store Cameras and motion sensors detect customer and movement Machine People
    15. 15. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 15 Cisco Consulting Services More Information: Kathy O’Connell MGM Resorts has deployed Cisco’s wireless networking infrastructure to roll out seamless and secure Wi-Fi to create an immersive and personal experience for guests. Guests use app via Wi-Fi get directions to locations, receive discounts, MGM developed processes to coordinate location- based/personal offers Data about customer location used to present relevant info. through app Seamless, secure Wi-Fi in MGM properties powers app on guests’ devices Machine People
    16. 16. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 16 Cisco Consulting Services More Information: Kathy O’Connell MagicBands enhance the guest experience by interacting with park characters who know your name, purchasing items from any location, and finding personal pictures taken by Disney photographers Guest wears band on wrist; manages services via My Disney website New processes let guests reserve seats, pass through lines, avoid ticketing issues Bands contain code that securely links to encrypted database that stores all data RFID bands send/receive signals to new Mickey- themed kiosks People Machine People
    17. 17. Cisco Confidential 17© 2011 Cisco and/or its affiliates. All rights reserved.
    18. 18. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 18 Cisco Consulting Services More Information: Kathy O’Connell Equipped with an online banking connection, video conferencing, and biometric capabilities, Citibank Express lets customers start transaction in one channel and finish it on the ATM People interact with next-gen ATMs using video, voice, and biometric sensors New processes let customers start transaction in one channel and finish on ATM New forms of data presented to customers on ATM’s split screen Biometric sensors confirm customer identities for secure transactions Machine People
    19. 19. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 19 Cisco Consulting Services More Information: Kathy O’Connell Virtual concierge offers tour of bank where customers can chat with available online tellers to complete banking transactions Customers use Facebook page to pick real tellers to complete banking tasks New processes ensure tellers available during times of peak demand Two-way chat system is both private and secure Webcams allow customers to see and interact with online tellers People Machine People
    20. 20. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 20 Cisco Consulting Services More Information: Kathy O’Connell Allstate, Esurance, Progressive, State Farm, and offer customers insurance rates based on driving behavior People may drive safer when monitored and with incentive for lower cost insurance New pricing processes developed to adjust and bill behavioral rates Time, speed, acceleration, an d braking data analyzed to determine rate In-car sensors gather and process information to determine driving behaviors Machine Machine People
    21. 21. Cisco Confidential 21© 2011 Cisco and/or its affiliates. All rights reserved.
    22. 22. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 22 Cisco Consulting Services More Information: Kathy O’Connell China’s electric utility investing $45 billion in smart grid technologies to improve energy efficiency, lower carbon emissions, and give consumers more control over their utility bills People interact with next-gen ATMs using video, voice, and biometric sensors New processes create grid flexibility to accommodate innovations like electric cars Analyzed data from smart meters efficiently routes energy where it is needed Sensors detect weather conditions/usage trends to redirect energy accordingly Machine Machine
    23. 23. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 23 Cisco Consulting Services More Information: Kathy O’Connell Petrobel i-Rigs allow personnel on the company’s rigs to make better decisions based on real-time data and remote access to experts no matter where they are located Rig personnel use real-time data/remote expert access to make better decisions New information necessitated change in on-rig processes/operations Real-time data analyzed to provide decision makers with actionable information Sensors collect/send data in real-time to influence decision making Machine Person
    24. 24. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 24 Cisco Consulting Services More Information: Kathy O’Connell Shell using specialized software which continuously estimates oil, gas, and water flows to provide real-time well analysis Oil reservoir personnel use real-time information to make better decisions Processes continuously reviewed and updated based on learnings from data Data analyzed to present actionable information to oil well decision makers Sensors measure and send data about oil, gas, and water flows Machine Machine
    25. 25. Cisco Confidential 25© 2011 Cisco and/or its affiliates. All rights reserved.
    26. 26. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 26 Cisco Consulting Services More Information: Kathy O’Connell Khan Academy is changing how people learn by providing a free world-class education to anyone, anywhere—a $1 trillion opportunity Involves connected students, parents, teacher s, coaches, tutors Processes changed to offer, teach, assess, track, and monitor online classes Offers 4,000 videos; data intelligence tracks progress, knowledge map navigation Anyone with a PC, Internet connection can receive a free, quality education online People Machine People
    27. 27. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 27 Cisco Consulting Services More Information: Kathy O’Connell Technology-based education makes online classes easy to access and use; students navigate lessons, explore web field trips, and communicate with fellow students and faculty via email, IM, and message boards Faculty, tutors, and fellow students available online to aid education New processes allow for personalized educational programs; gameification Online and in-class access to information lets “World Become Your Classroom” Online and in-class technology enables education “without borders” People Machine People