Cisco Healthcare Solutions    Erik Petersen    Global Healthcare Marketing© 2006 Cisco All rights reserved.   Cisco Confid...
Cisco Connected Health Vision           Accessibility, Affordability, Delivering Better Care© 2006 Cisco All rights reserv...
Agenda             Healthcare delivery changes             Cisco Healthcare Portfolios and Solutions             Health...
State of healthcare                                                                                         Healthcare    ...
We Live in Exponential Times                       38 Years                                          Time to reach an audi...
Video Is Becoming Pervasive                                                    Sources: Wired, Cisco estimates based on CA...
Why Video in Healthcare                                                                           1Kandola,Pearn “The Psyc...
Need for Collaboration Amongst Clinicians             Root Cause of Sentinel Events Is Lack of Communication             U...
Enhancing the Patient Experience             Growing in Importance   Factors Influencing Patients’                        ...
Cisco Connected Health Portfolio of Solutions                                                           Care-at-a-Distance...
Connected Health Solution Framework                       Patient Safety                  •     Quality of Care • Patient ...
Collaborative Patient Room                             Telepresence                                                       ...
Care-at-a-Distance©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved.  2006 Cisco All   Presentation_ID...
Case Study: Cisco Employees Connect with              Physician Across the U.S.Physician inSan Jose,California            ...
Stats: Cisco HealthPresence™ at RTP                          •156 total HealthPresence visits since program began in 2009 ...
The Cisco HealthPresence Solution   Using the network as a platform; Cisco HealthPresence solution combines high-definitio...
Components of             the Cisco HealthPresence Solution                                                               ...
Health Services Exchange     Powered by Cisco Cloud Solutions                                                        Exten...
Healthcare Services Exchange Cloud Concept                                                                                ...
Addressing a Range of Health Services Needs                                                                     Cost      ...
©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved.  2006 Cisco All        reserved.                   ...
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Cisco Healthcare Solutions by Erik Petersen

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Cisco India recently organized a healthcare seminar in Delhi on 04th March 2011. The event looked at the current issues facing the healthcare industry in India and how ICT can help alleviate some of the challenges. Keynote speakers and panelists from across the public and private sector, shared their views as practitioners in Healthcare, Policy Makers, and Technologists, on the New Innovations in Healthcare and the Ecosystems needed to drive these innovations in India

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Cisco Healthcare Solutions by Erik Petersen

  1. 1. Cisco Healthcare Solutions Erik Petersen Global Healthcare Marketing© 2006 Cisco All rights reserved. Cisco Confidential 1
  2. 2. Cisco Connected Health Vision Accessibility, Affordability, Delivering Better Care© 2006 Cisco All rights reserved. Cisco Confidential 2
  3. 3. Agenda  Healthcare delivery changes  Cisco Healthcare Portfolios and Solutions  HealthPresence™ – Cisco on Cisco  What’s next©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 3 3
  4. 4. State of healthcare Healthcare Reform Low IT Stimulus investment Package Capturing HIT Stimulus Aging Joint Commission / Population Government Transforming New Models mandates the Patient Provider of Patient Experience Care Organizational Clinical Medicare/Medicaid Silos Process Reimbursement Improvement Patient Alternate Care Satisfaction/Safety Options Patient Operating Margin Pressures©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 4 4
  5. 5. We Live in Exponential Times 38 Years Time to reach an audience of 50M 15 Years Time to reach an audience of 50MWWW 4 Years Time to reach an audience of 50M 2 Years Time to reach an audience of 50M 1 Year Time to reach an audience of 50M 24 hours of content uploaded every minute YOUTUBE IS FIVE YEARS OLD Source: The Economist, March 2010©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 5 5
  6. 6. Video Is Becoming Pervasive Sources: Wired, Cisco estimates based on CAIDA publications, Andrew Odlyzko©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 6 6
  7. 7. Why Video in Healthcare 1Kandola,Pearn “The Psychology of Effective Business Communications in Geographically Dispersed Teams”, Cisco Systems, September 2006 2Vision Group Research, FMRIB, University of Oxford, UK©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 7 7
  8. 8. Need for Collaboration Amongst Clinicians Root Cause of Sentinel Events Is Lack of Communication Up to 70% of sentinel events in healthcare are caused by poor communications, according to a Joint Commission study 1995–2006  Sentinel events are unexpected occurrences involving death or serious injury  Top sentinel events include wrong-site surgery, medication errors, delay in treatment Statistics on Root Causes of Sentinel Events All Categories; 2006 All Categories; 1995–2005Root Causes Communication Orientation/Training Patient Assessment Staffing Availability of info Competency/credentialing Procedural compliance Environ. Safety/security Leadership Continuum of care Care planning Organization culture 0 10 20 30 40 50 60 70 0 10 20 30 40 50 60 70 Percent of 3548 events Source: The Joint Commission ©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 8 8
  9. 9. Enhancing the Patient Experience Growing in Importance Factors Influencing Patients’ Non-Clinical Willingness to Switch Criteria (% of Patients) Choice of Hospitals Location Patient Experience HospitalReputation Physician’s Decision > 50% of patients are willing to switch hospitals for a better experience Source: 2007 McKinsey Survey of >2000 US Patients with Commercial Insurance/Medicaid and >100 US Physicians ©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 9 9
  10. 10. Cisco Connected Health Portfolio of Solutions Care-at-a-Distance Solutions that enable remote examinations, consultations, and distance learning. Clinical Workflow Solutions that improve Healthcare Technology Foundations communication, collaboration, andSolutions that provide security, interoperability, and education. regulatory compliance. © 2006 Cisco All rights reserved. Cisco Confidential 10
  11. 11. Connected Health Solution Framework Patient Safety • Quality of Care • Patient Satisfaction • Cost Effectiveness • Staff Business Drivers Satisfaction • Regulatory Compliance Healthcare Technology Care at a Distance Clinical Workflow Foundations Solutions Business • HealthPresence™ • Nurse Connect™ • BioMed NAC • Clinical Presence Cart • Context-Aware Healthcare • Secure Wireless • Intern Cart • Digital Physicians Office • Data Center for Healthcare • Expert on Demand • Medical Data Exchange Solution • PCI for Healthcare • Webex for Healthcare • PACS Collaboration • Security and Compliance • TelePresence for Healthcare • Wireless IP Phones • Umi • Cius Technologies Network Medical-Grade Network Architecture©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 11 11
  12. 12. Collaborative Patient Room Telepresence Video Surveillance Video Language Interpretative Service Nurse Call Integration Digital Signage Remote Access Location Based Services Bedside Unified Wireless Services Communications Clinical Application Access Connected Imaging Medical Grade Network©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 12 12
  13. 13. Care-at-a-Distance©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All Presentation_ID reserved. Cisco Confidential Cisco Confidential 13 13
  14. 14. Case Study: Cisco Employees Connect with Physician Across the U.S.Physician inSan Jose,California Patient in Raleigh, North Carolina©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 14 14
  15. 15. Stats: Cisco HealthPresence™ at RTP •156 total HealthPresence visits since program began in 2009 • Drop in physician visits / Increase in nurse only visits •Successful screening events • Skin screen - 65 patients • Know your Numbers’ screen - 75 patients©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 15 15
  16. 16. The Cisco HealthPresence Solution Using the network as a platform; Cisco HealthPresence solution combines high-definition video, advanced audio, and patient medical data to create an environment similar to what most people experience when they visit their doctor or health specialist. Patient in a remote area needs Attendant places Remote doctor sees patient in to see a doctor call to a remote doctor with a high-def video and views data single touch from medical devices in Local attendant (a licensed streaming video healthcare professional) Medical instruments places patient at Cisco provide vitals HealthPresence unit  Increased convenience and access to healthcare for patients Business  Optimizes the use of scarce expert resources while containing costs and offering a live, “face-to-face visit” experience Value  Offers the ability to augment and optimize the capacity and reach of care- delivery systems in a patient-friendly and convenient way©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 16 16
  17. 17. Components of the Cisco HealthPresence Solution Cisco® HealthPresence Connect Software for secure session management, transmission of medical Cisco Session data, and viewing of Management Application Cisco electronic medical for interoperability with TelePresence record (EMR) Cisco Unified Communications, for a realistic face-to- enabling intelligent routing and face experience management & one-touch dialing ComponentsMedical Devices AMD-2500 General AMD-3700 Telephonic AMD-2015 Welch Allyn Spot Vital Examination Camera Stethoscope ENT Scope Signs Lxi (blood pressure, temperature, pulse rate, pulse oximetry) ©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 17 17
  18. 18. Health Services Exchange Powered by Cisco Cloud Solutions Extending Care Through the Network Office Hospital Mobile Home Patient health and support services provided from the HSX cloud to many different endpoints depending upon the consumer’s location, communication and needs • Secure – dynamic service access anywhere, anytime • Economical - services at cloud prices • Agile - more new and customized services to meet demand©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 18 18
  19. 19. Healthcare Services Exchange Cloud Concept Provider Services Virtual Clinical Specialist PACS Clinic Pre-Authorization EMR Medical Application Video Telemetry Information Virtualization Services Services Services Services Healthcare Service Exchange Telemedicine Datacenter Cloud Gateway Health Services Marketplace Health Information Exchange Patient Services Health Health Management Management Pre-Admission Admission Post-Admission Episode Management©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 19 19
  20. 20. Addressing a Range of Health Services Needs Cost Speed to Market • Capital Investment Reduction • Connecting a disparate •Automation health system Health Reform Access • ACO • Rural •Reimbursement Changes •Specialty •Compliance •Market Expansion Market Expansion Health IT Investment • New Services • Meaningful Use •Enables existing capabilities to •EMR/HIE new markets •State Exchanges •Aligns strategically with the Quality “Connected System” • Improve Outcomes •ED, Readmissions •Predictive Techniques©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 20 20
  21. 21. ©Presentation_ID rights© 2008 Cisco Systems, Inc. All rights reserved. 2006 Cisco All reserved. Cisco Confidential Cisco Confidential 21 21

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