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Take Me Out to the (Digitally Transformed) Ballgame

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In any sport, peanuts, popcorn, and Crackerjacks only go so far. For fans to feel like champs, a winning stadium experience must be mobile, connected, and convenient.

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Take Me Out to the (Digitally Transformed) Ballgame

  1. 1. Take Me Out to the (Digitally Transformed) Ballgame Kevin Delaney, Sr. Writer, Connected Futures Article
  2. 2. connectedfuturesmag.comConnectedFuturesMag.com EXECUTIVE INSIGHTS Three Tips for Creating a Winning Fan Experience 1. Treat the Customer Like a Champ 2. Build a Winning Platform 3. Drive the Business.
  3. 3. connectedfuturesmag.comconnectedfuturesmag.com For fans to feel like champs, a winning stadium experience must be mobile, connected, and convenient. On game day, sports fans expect a high level of mobile engagement and seamless convenience. ConnectedFuturesMag.com EXECUTIVE INSIGHTS
  4. 4. connectedfuturesmag.comConnectedFuturesMag.com EXECUTIVE INSIGHTS Smart teams know that providing a superior experience is critical to their business. A 2015 survey found that fans’ demand for in-game digital experiences had doubled in three years. And that trend shows no signs of slowing.
  5. 5. connectedfuturesmag.comconnectedfuturesmag.comConnectedFuturesMag.com EXECUTIVE INSIGHTS “Fan experience is at the core of most teams’ business objectives... Bringing people back, week-after-week, especially if you're struggling a little bit, is essential ...” - Tod Caflisch Chief Technology Officer Minnesota Vikings
  6. 6. connectedfuturesmag.comconnectedfuturesmag.comConnectedFuturesMag.com EXECUTIVE INSIGHTS Read the article now: c-cf.link/?S17A09 ConnectedFuturesMag.com

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