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10 Ways Digital Technologies Can Create
the Ultimate Shopping Experience
@CiscoRetail
It doesn’t have to look like this…
@CiscoRetail
Digital technology can make holiday shopping
fun and enjoyable.
@CiscoRetail
Help
customers
navigate to
desired
products.
of shoppers would use in-store guidance1
1
63%
@CiscoRetail
Surprise
customers
with in-store
offers via
digital signage.
78%
2
of shoppers would use general offers
via Digital Signag...
Excite shoppers
with a digital
wall that
promotes
your store’s
Top 10 Deals.
45%
3
of shoppers would use Top Ten rankings1...
Create a VIP
experience
through
your loyalty
program.
54%
4
of shoppers would use targeted mobile offers1
@CiscoRetail
Let customers get
detailed
product
information
by scanning QR
Codes.
60%
5
of shoppers would scan barcodes while shopping1...
Promote excess
inventory on
digital signage
based on
real-time
analytics.
78%
6
of shoppers would use in-store offers1
@Ci...
Enable mobile
checkout
through a
strong and
secure Wi-Fi
connection.
49%
7
of shoppers would use mobile payments1
@CiscoRe...
Recommend
products based
on shopping
history and
real-time
analytics.
8
48% of shoppers would use a product recommender1
@...
Attend to
customers
quickly by
deploying
employees to
high traffic
areas via mobile
notifications.
9
30% of employee time ...
When out of stocks
are unavoidable,
provide customers
with same day
delivery and alert
suppliers using
analytics.
10
53% o...
Digital transformation can create the
ultimate holiday shopping experience:
Explore the Solutions
@CiscoSecurity @CiscoRet...
Sources:
Whitepaper: Winning the New Digital
Consumer with Hyper-Relevance, Cisco, 2015
Get Report
EKN Research: Managing ...
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Digital transformation can create the ultimate holiday shopping experience. To see how retailers are already embracing digital technologies, view our customer stories: http://cs.co/9000Buktp

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10 Ways Digital Technologies Can Create the Ultimate Shopping Experience

  1. 1. 10 Ways Digital Technologies Can Create the Ultimate Shopping Experience @CiscoRetail
  2. 2. It doesn’t have to look like this… @CiscoRetail
  3. 3. Digital technology can make holiday shopping fun and enjoyable. @CiscoRetail
  4. 4. Help customers navigate to desired products. of shoppers would use in-store guidance1 1 63% @CiscoRetail
  5. 5. Surprise customers with in-store offers via digital signage. 78% 2 of shoppers would use general offers via Digital Signage1 @CiscoRetail
  6. 6. Excite shoppers with a digital wall that promotes your store’s Top 10 Deals. 45% 3 of shoppers would use Top Ten rankings1 @CiscoRetail
  7. 7. Create a VIP experience through your loyalty program. 54% 4 of shoppers would use targeted mobile offers1 @CiscoRetail
  8. 8. Let customers get detailed product information by scanning QR Codes. 60% 5 of shoppers would scan barcodes while shopping1 @CiscoRetail
  9. 9. Promote excess inventory on digital signage based on real-time analytics. 78% 6 of shoppers would use in-store offers1 @CiscoRetail
  10. 10. Enable mobile checkout through a strong and secure Wi-Fi connection. 49% 7 of shoppers would use mobile payments1 @CiscoRetail
  11. 11. Recommend products based on shopping history and real-time analytics. 8 48% of shoppers would use a product recommender1 @CiscoRetail
  12. 12. Attend to customers quickly by deploying employees to high traffic areas via mobile notifications. 9 30% of employee time is spent on sales and customer service2 @CiscoRetail
  13. 13. When out of stocks are unavoidable, provide customers with same day delivery and alert suppliers using analytics. 10 53% of shoppers would use same day delivery1 @CiscoRetail
  14. 14. Digital transformation can create the ultimate holiday shopping experience: Explore the Solutions @CiscoSecurity @CiscoRetail See our Customer Stories Follow Us: @CiscoRetail
  15. 15. Sources: Whitepaper: Winning the New Digital Consumer with Hyper-Relevance, Cisco, 2015 Get Report EKN Research: Managing and Engaging Modern Labor for Omni- Channel Success, 2015 Get Report 1 2
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Digital transformation can create the ultimate holiday shopping experience. To see how retailers are already embracing digital technologies, view our customer stories: http://cs.co/9000Buktp

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