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Collaboration Packaged Solutions

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Collaboration packaged solutions

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Collaboration Packaged Solutions

  1. 1. Cisco Cross Architecture Forum Nizar Saadi Collaboration Partners BDM Maroc, le 21 Mai 2015 Cisco Packaged Solutions built for Collaboration
  2. 2. Cisco Confidential 2C97-732501-00 © 2014 Cisco and/or its affiliates. All rights reserved. Our Mission in the Collaboration Architecture Every Room Every Desk Every Pocket Every App Cloud Fabric
  3. 3. Cisco Confidential 3C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Simplicity Requires an Architectural Approach Cisco’s Comprehensive Collaboration Architecture Consistent Experience Collaboration Services SDN and AutomationMedianet Edge Services ManagementLocationSecurityNetwork-Based Platform Deployment Models On Premises Cloud+ Content Sharing Conferencing Scheduling and Calendaring Messaging and Recording Voice and Video IM and Presence Portable Identity Workflow Browser and Mobile Home Office Work Office Small Group Spaces Larger Spaces Boardrooms
  4. 4. Cisco Confidential 4C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Business Edition 6000S/ 6000/7000 Packaged Solutions: Your Way to Collaboration
  5. 5. Cisco Confidential 5C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Large-scale BE7000H 1000+ Users 3000+ Devices 5-10 Apps/Server Ideal for large-scale Voice/IPT Video Conferencing Contact Center 3rd Party Apps (Q1 CY’15) Different Capacities ModelOptions BasicIPTtoFullCollaboration Maximum Customer Size in Users BE6000 Family BE7000 Family Large-scale BE7000M 1000+ Users 3000+ Devices 4-6 Apps/Server Ideal for large-scale Voice/IPT Contact Center 3rd Party Apps Medium-scale BE6000H 1000 Users 2500 Devices 8+1 Apps Ideal for medium-scale Voice/IPT Video Conferencing Contact Center 3rd Party Apps Medium-scale BE6000M 1000 Users 1200 Devices 4+1 Apps Ideal for medium-scale Voice/IPT Contact Center 3rd Party Apps Small-scale BE6000S 150 Users 300 Devices Core UC Apps Only Ideal for small-scale Voice/IPT Point to point video (Q1 CY’15) Common Collaboration Software | Licensing Framework | Management tools | Seamless Migration                                                                      150                                                                          1000                                                                        1000                                                                          1000+                                                      1000+   Now: Cisco Business Edition Portfolio Packaged Collaboration Solutions for Companies of Every Size
  6. 6. Cisco Confidential 6C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Better Together: Communication and Collaboration §  End-to-end collaboration for every user, device, and location Differentiated Communications §  Cost-effective, high-quality packaged designs Simple Deployment and Management §  Ready to activate and easy to deploy, manage, and use Complete Service Offering Open and Interoperable §  Third-party applications and devices supported Scalable and Highly Available §  Built-in capability to grow and change with the business Flexible Cost Model §  Pay as you grow: Platforms scale to support business needs All-in-One Collaboration Solutions
  7. 7. Cisco Confidential 7C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Ready-to-Activate Applications and Hosted Services Cisco Prime™ Collaboration Provisioning management Cisco® Unified Communications Manager Call control, native call queuing Cisco Jabber® Platform Instant messaging and presence Cisco Unity® Connection Voicemail and automated attendant Cisco Unified Attendant Console Call routing and distribution Cisco Paging Server Point-to-point and group paging Cisco Emergency Responder 24-hour access to emergency services Identify Priorities Select Applications Choose Devices Activate System Easy Cisco Business Edition 6000 Cisco UCS® C220 M4 Built with the Best. Cisco TelePresence® Conductor Videoconferencing control Cisco Expressway Series Remote/mobile worker Collaboration, B2B Cisco TelePresence Server Multiparty videoconferencing Cisco TelePresence Management Suite Conferencing management Cisco Unified Contact Center Express Customer care, call center reporting Cisco Developer Network Third-party and other Cisco Unified Communications co-resident applications Cisco WebEx® Conferencing Web conferencing, on-premises, and cloud-hosted services Cisco TelePresence Content Server Record and stream video conferences Cisco Collaboration Meeting Rooms Hybrid TelePresence on-premises and Cisco WebEx
  8. 8. Cisco Confidential 8C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Video Conferencing Cisco Business Edition 6000H/M Built for Medium-Scale End-to-End Collaboration Deployments Customizable, Ready-to-use Platform with Many Application Choices 1000 Users 1000 VM and UM Users 1000 IM and Presence Users Advanced and Standard 50 Users per Group 100 Agents 1000 Phones 30 MCUs 10 HD Ports per Instance per VM 200 Audio, 100 Video, Sessions 1000 Users Call Control Cisco® Unified CM Messaging Cisco Unity® Connection Management Cisco TelePresence Management Suite Media Processing Cisco TelePresence Server Control Cisco TelePresence® Conductor Emergency Services Cisco Emergency Responder Contact Center Cisco Unified CCX Paging Cisco Paging Server Attendant Console Cisco Unified AC IM and Presence Cisco Jabber® Collaboration Edge Cisco Expressway and Cisco TelePresence VCS §  Up to 1000 users, 2500 devices, 100 contact center agents §  Add second server for redundancy §  Preloaded with virtualization and application software -  1RU M model: 4 applications plus 1 management -  1RU H model: 8 applications plus 1 management §  20HD video ports per server §  Bundled 25-user license options included §  Purchase add-on user and application licenses §  Single ordering SKU Cisco UCS® C220 M4 Rack Server Cisco Unified Communications Virtualization Hypervisor Scale-Up, Single-Server Solution 4 MCUs, 1 vCPU VMware Provisioning, Management Cisco Prime™ Collaboration Record, Stream Video Cisco TelePresence Content Server 1 Recording, 1 Streaming, 2 vCPU The imag e part with relati
  9. 9. Cisco Confidential 9C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Business Edition 7000 M/H Modular for Fast Growing Companies Call Control Unified CM Voicemail Unity Connection IM &P Jabber Collaboration Edge Expressway / VCS Attendant Console CUAC Contact Center UCCX Provisioning, Management Prime Collaboration Response CER Paging Paging Server UC Virtualization Hypervisor Scale-out, stackable server solution •  No capacity limits −  Add server(s) to add more users, devices, applications −  Price-optimized for 4-6 applications per server supporting 1-5K users each −  BE7000H: 2RU, 5-10 apps in 1000 to 5000 users / 3000 devices range •  Preloaded with virtualization and applications s/w −  2 RU model: $23.468 •  Standard user/apps licenses sold separately •  Single-ordering SKU: BE7K-K9 or BE7K-K9-XU UCS C240 M4 SFF Rack Mount Server Stackable, turnkey platform with many application options. Video Conferencing Control TP Conducto r Video TP Server Management TP Mgmt Suite
  10. 10. Cisco Confidential 10C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Video Conferencing Call Control Cisco® Unified CM Messaging Cisco Unity® Connection Scheduling Cisco TelePresence Management Suite Media Processing Cisco TelePresence Server Control Cisco TelePresence® Conductor Emergency Services Cisco Emergency Responder Contact Center Cisco Unified CCX Paging Cisco Paging Server Attendant Console Cisco Unified AC IM and Presence Cisco Jabber® Collaboration Edge Cisco Expressway/ TelePresence VCS Provisioning, Management Cisco Prime™ Collaboration Record and Stream Cisco TelePresence Content Server BE7000 Scale-Out, Multi-Server Design §  No maximum capacity §  Add server(s) to add more users, devices, applications, redundancy §  Standard licensing sold separately Purpose-built Solutions for Companies of Every Size Cisco Unified Communications Virtualization Hypervisor Virtualization Software FCS Q3FY15 Orderable Now! OR BE7000H Cisco UCS® C240 M4SX Rack-Mount Server (typically 5-10 apps for 5K users and 3K-15K devices) BE7000M Cisco UCS® C240 M4S2 2R Rack-Mount Server (typically 4-6 apps for 5K users and 3K-15K devices) BE6000 Scale-Up, Single-Server design §  Max 1k users, 2.5k devices, 100 cc agents §  Add server for redundancy §  25-user license bundles incl; buy add-on licenses BE6000H Cisco UCS® C220 M4S Rack-Mount Server (8 applications + Mgmt, 1000 users, 2500 devices) OR BE6000M Cisco UCS® C220 M3S Rack-Mount Server (4 applications + Mgmt, 1000 users, 1200 devices)
  11. 11. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 New! BE6000S Platform Model Ideal for Smaller-scale Voice/IPT Deployments •  Entry-level communications solution for smaller deployments •  Scale-up, integrated server/router/gateway platform seamlessly migrates to full scale collaboration platforms •  Preloaded with 5 preconfigured applications - CUCM, CUC, IM&P, PCP, paging server •  Supports 150 users, 300 devices, point to point video NEW !
  12. 12. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 Introducing: Cisco Business Edition 6000S for SMB Packaged Collaboration Solution for Entry-level Voice/IPT Deployments Now the world’s leading Security, LAN, WAN, Wireless and Collaboration is packaged as “Office in a Box” solution! New entry-level Packaged Collaboration Solution •  Single box, small form-factor, integrated router/gateway/server •  Maximum capacity 150 users and 300 devices •  Expected sweet spot 25-75 users “Just right” •  Same UCM/CUC/IMP/Paging software as BE6000M with no feature gaps and same feature velocity •  Same deployment process optimization as BE6000M •  Right-sized/priced with easy migration and investment protection Rounds out portfolio •  Increase penetration in <150 user space •  Make ECS/ACAS partners more successful Cisco BE6000S Packaged for Smaller Customers ISR 2921-V PSTN interface ports -  1xPRI, 4xBRI or 4xFXO -  and 10xCUBE sessions UCS E160D M2 OEM VMware Preloaded Apps: -  UCM -  CUC -  PCP -  IM&P -  Paging Server NEW !
  13. 13. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 BE6000S Detailed view ISR 2921-V 1x PRI or 4x BRI or 4x FXO + 10x CUBE Licenses UCS E160D M2 Single socket, 6 core, 2GHz processor (Intel® Xeon® Processor E5-2418L v2), 16Gb RAM, 3x600Gb RAID5 BE6000S Five preloaded apps 150 Users 150 VM/UM Users 50 Users / Group 150 IM&P Users 150 Users Call Control Unified CM Voicemail Unity Connection IM&P Jabber Provisioning Management Prime Collab Paging Paging Server NEW !
  14. 14. Cisco Confidential 14C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Any-to-Any Collaboration Cisco® Collaboration Edge Anyone, Anywhere, Any Device, Any Workload Simplified Mobile, Teleworker, and B2C Collaboration §  Security choice: no VPN client required §  Browser-based collaboration §  TDM and analog gateways §  Session border control §  Firewall traversal §  ISDN video gateways §  Highly secure and standards based Mobile Workers Teleworkers Cloud Services Cisco WebEx®- Enabled TelePresence Analog Devices PSTN or IP PSTN Consumers B2B TDM or IP PBX Third Parties Branch Office
  15. 15. Cisco Confidential 15C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Interoperable and Open Architecture §  Third-party applications approved by Cisco are supported -  Three third-party applications or VMs per host -  Six third-party applications per deployment §  VMware licenses included -  Cisco® Developer Network Collaboration -  Cisco Solutions Partner Collaboration Add Even More Collaboration… https://marketplace.cisco.com/catalog Choice of Cisco UC and Collaboration Applications Cisco Prime™ Collaboration Cisco UCM Third Party Third Party Third Party Up to Three Third-Party Applications per Server ……Cisco Unity® Connection Cisco UC App Tango Networks 3rd party CDN Solution Plus Esnatech Cloudlink Imagicle
  16. 16. Cisco Confidential 16C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. All-in-One Cisco® UC Application Collaborate from Any Workspace Deliver a Rich Collaboration Experience Using Any Device Rich, Real-Time Collaboration with Cisco Jabber® Platform §  Presence and IM §  Voice, video, and voice messaging §  Desktop sharing and conferencing §  PC, Mac, tablet, and smartphone §  On premises and in the cloud §  Integration with Microsoft Office
  17. 17. Cisco Confidential 17C97-731789-00 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Jabber Consistent User Experience Across Broad Range of Platforms and Devices Desktop Tablet Smartphone Web
  18. 18. Cisco Confidential 18C97-731789-00 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Jabber Brings It All Together… Instant Messaging/ Group Chat Rich Presence User Management & Authentication Contact Search VPN-Less Remote Access Call Control + Desk Phone Video Business Video Desktop Share Web Conferencing Visual Voicemail
  19. 19. Cisco Confidential 19C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Increase Satisfaction with Exceptional Customer Care Cisco® Customer Collaboration Highly Available, Virtual, and Sophisticated Customer Interaction §  More than 3 million Cisco Contact Center agents shipped §  Connect customers to company experts correctly the first time §  Accelerate call center productivity and interaction capabilities §  Increase employee satisfaction and retention §  Improve customer satisfaction and loyalty §  Choose a deployment option right for your customer-care strategy Facebook Twitter RSS
  20. 20. Cisco Confidential 20C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Enable People-Centric Web Collaboration Cisco WebEx® Conferencing Industry-Leading, Secure, Web Collaboration Services Provide Consistent User Experiences §  More than 9 million WebEx® registered hosts using more than 1.2 billion meeting minutes per month §  Meetings, instant messaging, telepresence, etc. §  Interoperable with Cisco® Unified Communications §  Delivered securely through the cloud and on premises §  Consistent, cross-platform experience -  Microsoft Windows, Mac, Linux, UNIX, and Solaris -  Support on mobile devices -  Available in 13 languages
  21. 21. Cisco Confidential 21C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. From the Browser to the Boardroom Any Media AnywhereAny Device Cisco® Video Collaboration One Experience - Connecting People Browser and Mobile Home Office Work Office Small Group Space Larger Space and Boardroom
  22. 22. Cisco Confidential 22C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Turn Any Room into a Collaboration Room Cisco TelePresence® Solutions Large RoomMedium-Sized Room Training Room, Boardroom, or Auditorium Immersive Room Quiet Room or Small Room Small or Medium- Sized Room SX80SpeakerTrack 60 SX10 SX20 MX700 MX800MX300 G2 IX5000MX200 G2
  23. 23. Cisco Confidential 23C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco® Desktop Collaboration Experience HD Voice and Video Communications Cisco DX Series Always-On Collaboration at Your Desk DX650 DX70 DX80
  24. 24. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 BE6000S Enables Collaboration from Any Desktop All users and environments Basic voice to the most-advanced integrated desktop collaboration Focus on ease-of-use and superior experience Cisco® IP Phone Portfolio Cisco DX Series 3900 Series 8900 Series7800 Series 8800 Series7900 Series DX809900 Series DX650 DX70 Comprehensive Integrated Collaboration Experiences for Every Desktop Basic Voice Next Generation Voice Communication Professional Voice Professional Voice and Video Phones
  25. 25. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 Centralized Call Processing option •  Unified CM, applications, and DSPs located at One site •  Transparent use of PSTN if IP WAN unavailable •  Cluster is in centralized call processing topology Gatekeeper Site A Site B HQ IP WAN PSTN Applications BE6K/BE7k GKGK GKGK Media Resources
  26. 26. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 Distributed Call Processing option •  Unified CM, applications, and DSPs located at each site •  Transparent use of PSTN if IP WAN unavailable •  Each cluster can be single site or centralized call processing topology Gatekeeper Site A Site B HQ IP WAN PSTN BE6k/BE7k BE6k/BE7k Applications BE6K/BE7k GKGK GKGK Media Resources Media Resources
  27. 27. Cisco Confidential 27C97-732352-01 © 2014 Cisco and/or its affiliates. All rights reserved. Best-in-Class Solution for Enterprises and Small and Medium-Sized Businesses Category Position Corporate Telephony Leader Unified Communications Leader Contact Center Leader Web Conferencing Leader Group Video Systems Strong Positive Unified Communications for SMBs Strong Positive Highest Ratings!
  28. 28. Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved. Leadership and Technology: A Total Cost of Ownership Comparison for Unified Communications and Collaboration Analysys Mason, 2013 “Leadership matters. Technology allows organizations to empower their employees and better service their customers. The technology chosen by a midsize organization must be able to support future business needs, because otherwise it represents an additional financial risk. It is worth investing in high-quality technology from vendors like Cisco, which strive to create solutions that help organizations succeed.”
  29. 29. Thank you.

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