As a result of digital transformation, today’s technology buyers are more educated and empowered than ever. Creating loyalty requires that we develop a digital strategy focused on connecting with customers where they are while delivering value. Find out more about how to create a solid foundation to fuel engagement and secure the future success of your company.
As you may know, the Customer Success Talk webinar series is designed to help you understand and develop your own Customer Success practice by providing ways to address key, customer success fundamentals in the areas of people, process, platforms, content and analytics.
If you want access to any of the content produced for the Customer Success Talk webinar series, be sure to visit us on SuccessHub.
For today’s webinar, we are very lucky to have Steve Cox as our presenter today. He leads the Digital Experience and Analytics team here at Cisco and has been instrumental in driving Cisco’s overall digital transformation.
Building a Foundation for Digital Engagement
Building a Foundation for Digital
Partner Experience Architect
Global Virtual Sales & Customer Success
Cisco Systems, Inc.