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Resolution 37 newsletter

  1. 1. Autumn 2010 Resolution 37 News from the Restorative Justice Consortium Spotlight on Hull: Becoming the World’s First Restorative City The Independent Commission on Youth Crime Report Who Owns Restorative Justice? Company number: 4199237 Charity number: 1097969
  2. 2. 02 Director’s Introduction Contents W elcome to the autumn issue of Resolution. These have been the harm? Visiting Hull was an inspiration, and we’ve spotlighted exceptionally busy months for what’s happening there in this issue, 02 Director’s Introduction the RJC, with a presentation with articles from professionals in many supporting the launch of the excellent fields about how restorative practice 03 News in Brief Youth Crime Commission report (see has impacted on their way of working page 14), press work with Victim with children and young people. We’d 04 Spotlight on Hull: Becoming the Support leading to a front page piece like to spotlight other areas working to World’s First Restorative City in The Observer, and detailed work become ‘restorative counties’ in future with Ministry of Justice officials to issues of Resolution – to tell us what’s explore policy options and the happening in your area please get in 12 Introducing Professor Tony evidence base ahead of the Autumn touch via Hazell Green Paper. Ken Webster in his article on page 15 13 Restorative Policing and Adults We do this work on behalf of our poses the question ‘Who owns members, and recently I’ve been Restorative Justice?’ making the case 14 Youth Crime privileged to get out and see some of for statutory/third sector the range of the work our members partnerships, to ensure that 15 Who Owns Restorative Justice? are doing, from work in schools, Restorative Justice stays true to it’s through to work with serious offenders principles. In July I met David 16 Events and Training in custody. Miliband,the senior Labour politician, and briefed him on the evidence base Editor’s note In Swaleside Prison I sat in on the for Restorative Justice, and the cost final session of Prison Fellowship’s savings that could be made if it were Resolution is here to reflect restorative Sycamore Tree programme. Twenty offered to all victims of crime, simply practice in all its forms and developments. men who had been through the six through reductions in re-offending. Please get in touch if you would like to week course stood up to tell their His response was “That’s all great submit an article or have any suggestions stories, what they’d understood about (the research evidence) but actually, I for how we might improve the publication. the impact of crime on victims through just think it’s the morally right thing The articles in this newsletter express the the course, and how they wanted to to do.” In a very tight financial and personal views of the authors and do not take a next step to repair the harm policy environment in Government, necessarily reflect the views of the RJC. they had caused. As the course ended, where I’m constantly putting the case nine out of the twenty men involved for Restorative Justice, it’s refreshing Chris Igoe, Editor asked to speak to the Probation to be reminded that this isn’t about E: Officer present, asking how they could numbers and statistics – it’s the morally take steps to meet, or write to, the right thing to do. Resolution is the quarterly victim of their crime, to begin the newsletter of the Restorative Justice process of making amends. Consortium Programmes like Sycamore Tree, or Lizzie Nelson Beacon House, 113 Kingsway the SORI programme and Forgiveness Director London, WC2B 6PP Project work in prisons, can start Restorative Justice Consortium offenders on the road to restoration. T: 020 7831 5700 E: In Hull, restorative practices are being W: introduced in schools and care homes Company number: 4199237 across the city.Restorative practices, Charity number: 1097969 like circle time, are all about the preventive use of restorative skills to ©2010 RJC. Not to be reproduced build and maintain relationships, without permission. building community within the Image of the Humber Bridge on the classroom, so that children are front cover by David H. Wright. learning to listen and respect one another and given the tools to resolve conflicts. I sat in with a group of seven year olds, as they each in turn described their feelings that About Us afternoon, and found ways between Restorative Justice empowers the them to support those feeling sad, or people most affected by conflict to deal tired, or angry because of a playtime with its effects through enabling argument. communication between people who have been harmed and people who are Nigel Richardson, the Director of responsible for that harm. Children’s Services in Hull has a vision to train 23,000 professionals working The RJC is the national voice for all with children and young people in Hull restorative practice. We are becoming in restorative practice, so that in every the Restorative Justice Council - the conflict situation the three questions quality assurance body for the field. are: What happened? Who was affected? How can we all work to repair
  3. 3. 03 News In Brief Update from RJC’s Home Secretary hints at a Justice Minister Offering RJ to victims of Standards and restorative future beyond describes historic serious crime would Accreditation Board the ASBO opportunity for RJ prevent £185 million of The RJC Standards and In a speech entitled “Moving Crispin Blunt, Minister for crime Accreditation Board (SAB) beyond the ASBO” Teresa Prisons and Probation, The Restorative Justice represent the interests of the May, the Home Secretary, addressing the AGM of the Consortium and Victim entire field in their work to said that police should have All-Party Parliamentary Support have presented the develop quality standards in new powers which are Penal Affairs Group said: case for Restorative Justice restorative practice. They “rehabilitating and “We have a historic to Justice Minister Crispin are currently working to restorative, rather than opportunity to look at how Blunt. RJC and Victim review the RJC Trainers’ criminalising and coercive.” Restorative Justice can be Support highlighted how Code of Conduct, and to introduced into the criminal The speech follows a report Restorative Justice empowers develop RJC policy on by the Independent justice system. I met with victims by putting them at the quality marks for registered representatives from the Commission on Youth Crime heart of society's response to practitioners, awards, Restorative Justice and Anti Social Behaviour crime. training providers, and Consortium, and I have (see page 14) calling for The briefing demonstrated services. The views of the Restorative Justice toasked them to work with my how, based on the SAB are also being fed into officials, to put forward replace ASBOs in community Government’s own research the ongoing review of the policing. proposals on how findings, making Restorative Best Practice Guidance. Restorative Justice Justice available in cases of Teresa May’s full speech can measures could be used Full details of membership be read at burglary, robbery and violent across every phase of the offences would lead to of the SAB and the Advisory criminal justice process: Group are available on reductions in re-offending of from pre-trial right through 27%. This would mean 27% to interventions in prisons to less crime and 27% fewer prepare offenders for release.” victims. If Restorative Justice was offered to 75,000 victims of Former Met Chief backs RJ adult offenders, assuming just with serious offences a 40% take up rate, the Former Metropolitan Police reductions in re-offending Commissioner Sir Ian Blair would lead to £185 million writing in the Observer (5th cashable savings to criminal Sept. 2010) said “we should justice over two years. no longer be talking about This was reported on the pilots of Restorative Justice. front page of the Observer Belinda Hopkins, Debra Clothier, Les Davey, Ken Webster, Annette Hinton, (25th July 2010). The We know that it reduces Claudine Rane, Val Marshall and Chris Stevens of the RJC’s Standards and Accreditation Board (pictured left to right). reoffending and that it is relevant page of the particularly effective with RJC/Victim Support briefing Victims Commissioner Grazia feature on RJ violent offences”. to Crispin Blunt is shown supports Restorative Katy Hutchinson tells below. Justice womens’ magazine Grazia “I give it [RJ] my 110 per (30th August) how she came cent support where victims to forgive the man who are central to the process. kicked her husband to death. However there is this thing Katy met Ryan twice during the Restorative Justice his three year prison process, in some of those sentence, after initially situations the victim is not sending him a video message. present nor even asked . I She also spoke in support of am not happy at all about his release at this parole these, but where the hearing. Katy says she thinks integrity is intact, it gets my “plans being considered in vote.” Louise Casey’s the UK are a very good idea” response to RJC question at (see top right). Katy’s story RSA event on 20th July has been made into a film 2010. Bond of Silence.
  4. 4. 04 Becoming the World’s First Restorative City - Nigel Richardson In Hull we are working towards framework requires us to work with The adults working with children, becoming the world’s first children, families and the young people and families are restorative city. We know this is a community and provides the `glue’ committed to adopting bold ambition and the challenges in that binds together agencies in a behaviours that build restorative achieving this aim are significant; common approach and language. and constructive relationships to but we believe this is the best and help achieve better outcomes. most effective way for us to work Restorative practices have been This requires us to be explicit together with children, families and developing in Hull for a number of and accountable about the way communities. We have a growing years and much has been achieved. we do business and the basis of track record in delivering The City Council has committed our organisational and restorative practices and while itself to creating the `Family professional practice, which in there is still much to do, we have a friendly city where no child is left Hull is based on restorative strong direction of travel for the behind’. To that end, services use an practices. future. outcome framework for children, where children in Hull can expect I hope that the series of articles Hull is home to 57,000 children and to; in this issue of Resolution, gives young people growing up in a you some insight into what we multicultural, densely populated and • Be Safe are striving to achieve. Hull has a fast - changing urban area. The city • Be Healthy long and proud history as a has high levels of unemployment, • Enjoy themselves major British seafaring port and crime, poverty and need. • Achieve because of that is known as the Consequently, statutory, voluntary • Make a Positive Contribution Pioneering City. We trust that the and private organisations in the city • Achieve Economic Well being work we are leading here is in have committed themselves to doing keeping with those traditions, something different to improve the The central question we ask staff to and we believe that one day, by lives of children and young people consider is, `What is it like to be a working with children families here. We are using restorative child or young person growing up in and communities, we can become practices as a shared way of Hull and how do we make it better a fully restorative city. working to ensure everyone has the with them?’ This will require us to same ethos, delivering services in an be good at listening to children and Nigel Richardson - Assistant open, respectful and mutually young people and at involving them Chief Executive and Director of accountable way, set within a effectively in key decisions that Children and Young People’s restorative framework. This affect their lives. Service, Hull City Council The Humber Bridge near Kingston upon Hull Neutralle
  5. 5. 05 How do people experience using restorative practice at work? The Goodwin Development Trust and the Hull Family Group decisions which impact on their is a registered charity situated in Conferencing Service. lives. In the community worker the heart of Kingston-upon-Hull group, employee conflicts are ( Early findings of the research solved using circles and work look positive for restorative based problems are discussed in Created over fifteen years ago by approaches. For example, a way that provides the whole the residents of the city’s because of their previous team with an opportunity to Thornton Estate with the vocational training many of the offer solutions to problems. intention of improving local living conditions, the Trust now manages a diverse range of projects. “restorative circles give a voice and Goodwin became interested in create a greater depth of restorative practice nearly five years ago and has trained all of understanding” its 300 employees in restorative approaches. More recently the Trust formed a relationship with volunteers feel they already used Of course, not all the findings the Hull Centre for Restorative some aspects of restorative are positive and a recurring Practices and the University of practice with their client groups, experience is that many Hull’s law department. so the training in restorative participants in our research feel practice reinforced existing good the pressure of time constraints practice. At the same time, the affect their use of restorative ‘Work meetings are use of circles and conferences is techniques. Nevertheless, new having a major impact on the ways of using restorative more enjoyable’ way the participants interact with each other as colleagues. A approaches evolving, are and constantly new prominent experience amongst implementation strategies being In May 2009 we secured two the participants is an developed, and existing ones years funding from the National improvement in communication. shared, which should in the Lottery to undertake research Work based meetings are now future alleviate this experience. into people’s experience of using more enjoyable, people learn restorative practice in their more about their colleagues and working environment. Two full- work problems are now solved by time researchers were appointed the whole team, so that by the Trust to conduct the individuals are not left to suffer research project using pressure of meeting targets qualitative methods, such as without support. interviews and focus groups, in order to understand and Participants state that interpret how people experience restorative circles give them a the implementation and use of voice and create a greater depth restorative practice in the of understanding within their workplace. teams. For example, in the children’s homes, employees have Although the Trust manages ‘check-in’ and ‘check-out’ circles three Children’s Centres where every shift where they discuss the staff have used restorative what happened on the shift and methods for over four years, the how they feel the shift went. Dr Craig Lambert is the Senior research was designed at the Crucially, this allows staff to Researcher at the Goodwin outset to involve a wider sample know which colleagues and Development Trust. of case studies. Volunteers were children may require extra recruited from a group of support. Importantly, for the first community workers, two local time, the children living in the Miss Rebecca Shipley is children’s homes, two local homes also participate in these Research Officer for the schools, Humberside’s circles, so they too have a voice Goodwin Development Trust Neighbourhood Policing Team in meetings that may result in
  6. 6. 06 Restorative Practice and Policing in Hull CASE STUDY Calming tensions following an ‘idle’ death threat A neighbour dispute had been ongoing for a number of years. Tensions escalated, which culminated in a fight where a man had told a woman he was going to kill her. This was said in the heat of A restorative approach the moment with no intention to carry out what was seen as an complements many aspects of idle threat. However the woman took the threat seriously and had police work. The desire to affect believed since that time that her neighbour meant to do her people’s behaviour through a serious harm. 3 years later the local neighbourhood policing team shared understanding and become involved due to a number of minor neighbourhood development of a sense of incidents. RP was initially offered but the female stated she could responsibility is at the heart of not face her neighbour due to her fear of him. Tensions continued both the criminal justice system’s to increase to a point where the female was upset and suicidal. aims, and those of restorative RP was again offered as an option and this time was accepted by both parties. After some initial difficulties all participants practices (RP). contributed fully to the conference. The male neighbour was genuinely shocked that his comments had been so damaging. All Neighbourhood policing aims to parties agreed to put the dispute behind them and move on with provide the public with a highly their lives. visible uniformed presence in every neighbourhood, able to deal with local issues and priorities. Very often these issues involve As well as using restorative skills to allows a proportionate response to residents who, for various reasons, resolve the conflicts that arise in criminal activity and prevents people have come into conflict with others neighbourhoods, a restorative receiving a criminal record for minor in their community. Adopting a approach can be used as a means of first time offences. restorative approach has provided dealing with a crime as an alternative our officers with a means to resolve to prosecution. We are using it this Working with the Hull Centre of these neighbourhood disputes in way mostly with young offenders, but Restorative Practices 200 police and the course of our policing work on also sometimes with adult offenders. Community Support Officers have the streets. In doing this we are Providing a crime meets certain received a one-day ‘Introduction to seeking to develop a shared criteria, (in our area, it is of a less Restorative Practices’ training understanding among the members serious nature, the victim consents course, which equips them to use of the community about what has and the suspect is not a repeat restorative practices as part of their happened, and how we can resolve offender) then the Police Divisional daily work as neighbourhood officers. the problem. We use restorative Commander for Hull has agreed for In addition 85 officers have been practice to break down barriers such crime reports to be finalised trained to facilitate restorative and allow people to live happily with a restorative disposal as an conferences, which we use to deal side by side. alternative to prosecution. This with more serious crimes, particularly when restorative practice is being used as an alternative to prosecution. Officers are now able to work restoratively CASE STUDY with trained partners in schools, care Building community spirit following damage to a community centre homes, youth services and other Following damage to a community centre a group of 8 local service areas. Three officers are RP children were identified as being responsible. The manager of the trainers, able to train new officers centre did not wish to take the matter to court and instead was and people from other organisations. happy to finalise the investigation with a restorative conference. A This way we can spread and maintain conference was held with all 8 children, a responsible adult for the skills in our force, and make sure each and the manager of the centre. The conference was very we stay true to the quality of training successful with all 8 children agreeing to attend the following that we need to deliver restorative week-end to clear a section of the centre’s garden of weeds and practice well. rubbish. All 8 children attended and carried out the agreed work. Not only did the conference help the children understand the Inspector Iain Dixon consequences of their actions, it also acted as a mechanism to build D Division Violent Crime community spirit. Humberside Police
  7. 7. 07 Restorative Practice with the under- fives at Clifton Children’s Centre I have been the Head at Clifton at the seaside. So I asked Our lead practitioner takes Children’s Centre for three and a “What can you do to make responsibility for developing half years. I attended an things right?” The ‘wrongdoer’ children’s skills at working ‘Introduction to Restorative walked away, which initially led restoratively. We have Practice’ course during my first to further upset, but soon challenged ourselves to think year in post. I can clearly returned with another teddy about what restorative practice remember the feedback I shared and further discussion took means for our very youngest at the end of the day: this is how place to negotiate how the play children, those aged 0-3, and I believe we should be working could continue with two teddies in particular those who and I now have a way to explain involved. I realised that have not developed verbal it to others. The challenge for us previously I might have tried communication. We recognise was how to work in a restorative other tactics, such as that the principles can still manner with very young suggesting taking turns, guide and influence our children. As a children’s centre, diverting attention to other practice and staff use the we provide services for children activities, returning the teddy language of restorative under five years old and work in to the crying child, or even practice around the children. partnership with other agencies, putting the teddy away. I They have high expectations such as health and job centre realised that all these actions that the children are involved in plus, to provide services to involved me doing something to repairing harm. support families as a whole, to the children and not supporting This is reinforced by our puppet ensure children get the best children to take responsibility friends, whom the children start in life. to work together to repair the recognise as members of our harm and work together to find For example, a child in our community. They are used by a good way forward. nursery approached me crying staff to re-enact conflict and and told me that another child With the support of the provide opportunities to had pinched her teddy bear. I Restorative Head Teacher rehearse and reinforce the brought the 2 three year olds Network I strive to lead my staff concept of finding out what together and asked each in team in a restorative manner. All happened, how it made those turn “What happened?” and staff at our centre complete the involved feel and to identify “How did it make you feel?” It introduction to restorative what can happen to make transpired that the ‘wrong practice, we use fun circles to things better. doer’ had not intentionally develop community, we use I am extremely proud when I see caused harm; he believed he ‘what’s on top’ and problem- children ‘checking in’ at the was continuing with the play, solving circles to identify start of the session. Parents are taking the teddy for a day out concerns and identify solutions. also part of the process. As children and parents enter the setting, you will see them having conversations with each other and staff about how they are feeling and what they may need. I was extremely proud when I observed one of our two year olds approach his upset friend. He reached out his hand, gently touched her on the arm and asked “What happened?” Restorative practice is very powerful and it can be introduced to children from a very young age because it is all about building community. Alison Ahearne Headteacher Staff using puppets at Clifton Childrens Centre ‘check-in’ circle time
  8. 8. 08 A tour: Collingwood Primary School Cirlce Circletime at Collingwood If_you put your head in at the door of playground disputes. You can see Go now to meet the school council Collingwood you will probably hear how our ‘buddies’ are supporting and and they will tell you how important laughter coming from the staff room. directing children with play and school is to them, how they view it as That’s our staff circle where we are make note of the children using ‘the a community and how they sharing funny stories in our ‘go questions’ to confront their peers. represent other pupils’ views in around’ before we get down to the meetings with the Headteacher and business of the day. Walk past the Now walk over to the families’ centre other staff. They will show you staffroom and look into one of our where you can see the families around and tell you how we solve classes where you will see the completing their family learning problems in the school, how there is children sitting in a circle ‘checking signature and observe the no room for bullying and how their in’ and planning their day. Hear the restorative conference being run by a parents are involved and talked to class identifying their feelings and Police Community Support Officer. when there is a problem. listen to how the other children offer You can also see the group run by our support to those who need it. health visitor with young children Now come and join our assembly and their parents and how she is where we will be exploring one of the Walk on a little further and observe modelling the restorative language key words that form our Collingwood teachers beginning their lessons with for the parents. In the next room and values – we are talking about a circle. See how the children are you may see our parents being respect, what that looks like and how actively engaged and listen to how trained in restorative practices. good we are at demonstrating it fantastic they are, and how every day in our dealings with people. confidently they share their ideas. Back in the school hall where the Follow one of the classes out of Pop your head round the emotional children are having their lunch you assembly and back into their wellbeing worker’s door and you will can see the lunchtime supervisors classroom where they will finish the see her running a restorative circle running restorative processes to day with a class circle ‘checking out’, for a small group of children who resolve lunchtime issues. If you discussing their highlights and have had friendship issues and need a have time, stay for the after school evaluating their day in preparation way to resolve their concerns and club where our coaches will be for a new day tomorrow. move forward. circling up the children to start the coaching session. Ask them how Estelle Macdonald Turn and walk into the playground restorative practices helps them Headteacher and watch the children playing circle communicate and deal with the Collingwood Primary School games and ‘circling up’ to solve petty children in their care.
  9. 9. 09 Regime change, challenges and solutions at Endeavour High School Chris Straker, Head of don’t claim to be a 100% framework within their own Endeavour High School wanted successful but we have seen a context that has a strong focus a way to manage behaviour dramatic fall in fixed- term and on the balance between problems in the school. In permanent exclusions, as well challenge and support. It is restorative practices, what he as our recording of a whole about working with all got was a solution that, though host of data related to negative parties and not doing things to simple, changed the school in types of behaviour. Ofsted may or for them. It challenges unexpected ways, not just for find us wanting in some areas preconceptions that the the kids but for the adults as but they always find the pupils solution to behaviour problems well. to be articulate and supportive is a mechanical process (for of each other and the values of example by rewarding Introducing restorative the school. behaviour with marbles in a cup practices involves a system or ticks on a wall). change – it is transformational. We use circles throughout the Restorative practices are both school : for ‘check ins’ and Introducing restorative a philosophy and a way of ‘check outs’; in teaching and practice challenges schools to being, however idealistic all learning; in problem solving look closely at the relationships that may sound. with pupils and staff; in a in their institution and is clear range of staff personnel issues; that, if they are right, all else Restorative practices are not, and we also meet in informal follows. Simply applying an of course, a universal panacea. staff circles as regularly as we end-loaded structure bolted Our school is in an extremely can. In so doing we have onto the school will not work. challenging environment and experienced a greater voice and Instead, one must change the throws up issues every day. influence from the pupils. networks of relationships and Kids have not gone from being challenge everyone, especially perceived as ‘social zeros’ to Impact – always make sure you the adults, to take heroes in a single leap. We still can show that, of course: a responsibility for their actions deal with complex needs in the reduction in exclusions; an and, most importantly, be web of relationships that make improvement in behaviour; explicit about their values and up the life of a young person, pupil questionnaires showing a commitment to restorative but we do so in a far less confidence in the school to deal ways of working at all times. reactive way. with issues because pupils are part of the process; an If you want data from this We don’t, for instance, improvement in staff article you won’t get it – celebrate the number of formal attendance. But change and Google us and find the data on conferences we have. Our ideal impact are also a feeling in a our website. But here is an would be to have no formal school – a sense that the school anecdote: when a primary head conferences, because that no longer rides a wave of steep was asked about the outcomes would indicate that we are peaks and deep troughs but has of her implementing restorative getting it right at the basic a calmness and a clearer practices, she didn’t quote level of human interactions and default position for all that statistics, she said, “I get my the context we have tried to we do. afternoons back after the lunch create. time”. This tells us that she is Visit the school and you will see no longer the only person We use the restorative our values clearly articulated responsible for dealing with all questions proactively, as part of by pupils, both verbally and in the issues that lunch breaks the everyday vocabulary of the their behaviour. Restorative bring up; many more people in school. We are explicit, in ways practices have made our values school have become involved in we never were before, about our explicit through our actions. solving problems or creating expectations of each other as the context where issues that adults and pupils. We have This is not an article about how once plagued the place have worked to empower the pupils to introduce restorative been resolved. Now that IS with the tools to be their own, practices into a school. That regime change. and our, restorative agents. We would have to be much longer. have tried to stop telling their Implementing restorative Chris Straker story for them, to let them practices eschews the National Headteacher articulate the issues and strive Strategy model and asks Endeavour High School for solutions themselves. We schools to use an explicit
  10. 10. 10 F amily Group Conferencing in Hull Gill, Anne, Julia & Donna of Hull Family Group Conferencing Service Hull City Council’s Family Group and truanting behaviour in school can wellbeing of the child and offer Conferencing (FGC) Service has be a result of difficulties in home life. support where possible. One been running in the city for over ten example was when maternal years. The service uses restorative The service also works closely with grandparents gave up their home practice to engage with families and the central duty team, where they every other Saturday to enable their support them through difficult times. look to engage with families at the grandchild and ex son-in-law to The key to their work is being open point of contact, in the hope that this have contact in a comfortable and honest and ensuring that all will address issues before they get family environment to help build family members, including children, worse. The team also pick up their relationship ahead of have a say in plans that directly referrals from the central duty team overnight stays. The grandparents affect them. to try and prevent children and had made no secret of the fact that young people entering the looked - they ‘had no time for him’, but they The team works across a range of after system. were willing to do this for the child support services for families in need, they loved. Had the child care team or at risk. These include proactive Family resource centres in the city or an agency suggested this, one can self referrals that are usually around refer to FGC for help on matters such imagine the response! It was the contact between estranged parents, as returning children to family grandparents’ idea and indeed to more complex cases including members, looking for alternative ‘most people do the right thing looked-after children and child carers to prevent adoption, and in most of the time’. protection cases. The team also work complex contact situations when closely with health colleagues, family might be best suited to cover Advocacy is key to giving the best children’s centres and other agencies this. Their ethos is based on the belief possible service to families. The to ensure that families receive all the that families are ‘experts on team work alongside a voluntary support they need. themselves and, given the advocacy scheme and no meeting information and opportunity, will goes ahead without the voice of the The team hold surgeries in many look towards solving many of their child, young person or vulnerable primary and secondary schools own problems’. adult being heard. across the city, where staff and parents can find out about the service In the instance where a child Gill Kennett and discuss their needs. It is a protection plan is necessary, other FGC Manager recognised fact that issues do not family members will be part of that Hull County Council occur in isolation, and challenging plan and will contribute to the
  11. 11. 11 Restorative Practices in Residential Care Settings for Children & Young People in Hull OK, we haven’t got it easy in Something had to change. We how what they had been doing Hull. Poverty, generational started by training all the was affecting someone else, or unemployment, migrant contracted staff in restorative to understand the difficulties communities, and strict practices – in the basic ideas, in that the wrongdoer was facing territorial boundaries – all circle work, and an increasing at the time and have some contribute to a high proportion number as facilitators. We empathy for him or her. of families in difficulty and introduced circles as a basic therefore children who need to model of communications, both Yes, there was resistance. Yes, it be looked after. Others can talk with children and between staff was seen as a fad. Yes, it was – with insight and wisdom – and children – and between “another management imposed about the social and cultural staff. Young people became technique”. implications of this situation. involved in deciding boundaries, Meanwhile, those of us who in agreeing what would happen But in the end, it works. It has work directly with children in if guidelines were broken, they helped to tackle bullying. It has the residential sector have to picked menus, they contributed reduced serious events within deal with the outcome on a to house rules. They became part the homes. It has reduced police daily basis. of the decision making process and criminal justice involvement. and felt some ownership of it. It has demonstrably helped Responding to children who children to see their actions in behave in a challenging and We routinely used affective context. The result is that the unacceptable way – ranging statements and questions in staff team are open to from verbal abuse through to responding to many events, from accepting that restorative criminal damage and antisocial minor disagreements to more practices, with its key elements behaviour up to assaults on serious flare-ups. Mini- of working with people (not carers – is a constant backdrop conferences, held almost on the doing things to them), being to our work. We have good spot, proved highly effective in fair, allowing emotions and systems in place for dealing helping people who had fallen using a no- blame question out rebuild their relationships style, is a framework for with each individual child. We (and I am not just talking about evaluating and reflecting on have a well motivated staff the young people!). how we all interact with each group that wants to lead the other. young people to a better And if something really had informed choice about dealing gone wrong, we used the That’s how we build a sense of with the issues they face in restorative questions as a means community, an appreciation of their lives. What we didn’t have of exploring it. This means the relationships. That’s the way was an integrated approach to no-blame, non-judgemental forward. making things better. questions that allow a wrongdoer to realise the impact Matt Sutcliffe Residential settings traditionally of his/her actions on others, and Senior Care Officer applied “consequences” for equally allows the “harmed Children & Young People’s “bad” behaviour. Repeated person” to perhaps appreciate Services,Hull City Council infringement would lead to repeated or increased consequences. These consequences Hull Centre for Restorative Practices were in reality sanctions imposed by staff with the aim of deterring such behaviours. Any The Hull Centre for Restorative Practices (HCRP), with the summary analysis quickly shows International Institute for Restorative Practices UK, have that they were largely been developing and co-ordinating the implementation of ineffective. restorative practice across the wide range of organisations dealing with young people in Hull. Equally ineffective was the tendency to avoid challenging For more information on the work of the HCRP contact unacceptable behaviour, where well-meaning staff would “make Mark Finnis, Head of Training and Consultancy, Hull it all right” by side-stepping Centre for Restorative Practices by phone 01482 305800 what a young person was doing or email that was not acceptable.
  12. 12. 12 Introducing Professor Tony Hazell I obtained a Masters Degree in organisations, staff within the health Public and Social Administration departments of the 4 countries of the from Brunel University in 1984 UK (health being a ‘devolved and, in 1992, was awarded a responsibility) and with service users Personal Chair, primarily in and other members of the public. recognition of my work in forensic child care. During the latter half of My interest in alternatives to custody my academic career I developed a and, more particularly restorative particular interest in health policy justice, was rekindled through my and combined my university post involvement in the role of High with that of a Non Executive Sheriff of South Glamorgan, a Having completed an honours Director, and subsequently position which I held myself in 2009- degree in French, Spanish and Chairman, of a large All Wales 10. In recent years the High Sheriffs Politics at Bristol University in NHS Trust. In 2002 I was of South Glamorgan have supported 1968 I undertook two years of appointed as a Lay Member of the RJ programmes established in post-graduate study at Cardiff newly formed Health Professions Cardiff Prison by one of the Prison University, obtaining a Council and in 2009 I took up the Chaplains, Julia Houlston-Clark, postgraduate diploma in social role as the first elected Lay Chair particularly through charitable sciences and a postgraduate of the re-constituted Nursing and fundraising. It is perfectly clear to diploma in applied social studies. Midwifery Council (NMC), a role me that these programmes have The latter also gave me a which I currently hold. been hugely successful and are qualification as a Probation Officer worthy of continuing support, and as a Child Care Officer. In The NMC is the largest statutory hopefully from government funds in August 1970 I began my health regulator in the world with the near future. I was therefore professional career as a Probation over 650,000 nurses and midwives delighted to receive the invitation to Officer with Nottinghamshire on the Register. The Council itself become a member of the new Probation and After Care Service. I Restorative Justice Council. I believe comprises 14 members, 7 of whom very quickly became interested in passionately in the importance of are Lay Members (including myself) juvenile offending and, together high-quality public services and see with a local Child Care Officer I with the other 7 being ‘Registrants’. All 14 Council members were registration, whether voluntary or established some of the first statutory, as an important ‘alternative to custody’ appointed by the Privy Council mechanism for assuring such quality. programmes, known in those days through the Appointments The new RJC will face many as ‘Intermediate Treatment’. I guess Commission following open challenges as it endeavours to you could say that this marked the competition. Our role is to set the become the means of assuring high beginning of my interest in what is policy and strategic direction for the quality in the field of Restorative known now as ‘Restorative Justice’. NMC and to hold to account the Justice and I look forward to using I continued my work with young work of the Chief Executive and my previous and current knowledge offenders during time spent with other senior staff. My own role, in and experience in assisting the three different local authority addition to chairing monthly Council to achieve this objective. Social Services Departments meetings of the Council, involves a before deciding to focus on an considerable amount of engagement Tony Hazell academic career, initially in East with a wide range of stakeholders, RJC Trustee and Chair of Nursing Anglia and subsequently in South including politicians, professional and Midwifery Council Wales, where I still live. bodies and Trade Unions, voluntary
  13. 13. 13 Grown up restorative policing Devon and Cornwall Constabulary has been using restorative approaches since Case Study 2004. Primarily, this was used Two young men, aged 18 and 19 years, were walking home in by Neighbourhood Teams as a the early hours whilst slightly intoxicatedand were seen by a tool to resolve community issues neighbour causing minor damage to another neighbour’s and neighbourhood disputes and shed. The following day, when visited by the local Police was used with good success. Officer, both men accepted that they had caused the damage. Neither had been in trouble with the police previously. The Historically, there has been a victim was more than happy to use a restorative approach friction between what the and so the young men repaired the damage to the shed government permitted police roofing felt;one then bought a bunch of flowers for the forces to count as a method of victim, the other wrote a letter of apology. The victim was detecting a crime, and what really pleased with this outcome. appeared to the person on the street as a ‘detected’ offence. The Government then relaxed its be heard. In relation to young figure is higher than many of us measurement of performance people it was about a might like (and higher than our and focussed on public proportionate response to their 8% re-offending rate for the confidence / satisfaction, offending behaviour – the first YRD), it is still very low when enabling forces to use more time they offended. we consider that (at this early restorative approaches within stage) 89% have not re- their normal policing activities, The YRD process has been offended. as reported in previous editions covered in previous editions of of Resolution . Resolution from ourselves and What has been really pleasing is other forces around the country. the positive press coverage In 2008 Devon and Cornwall This article will look at how the within Devon and Cornwall and commenced a pilot scheme of a ARD process has developed – feedback from our own Youth Restorative Disposal and its early successes. communities. Our feedback (D&C YRD). The Devon and follows widely publicised levels Cornwall YRD is not the same as From mid April 2009 (when the of satisfaction within restorative the formal Government YRD process began) to early June approaches, where over 86% pilot, although it mirrors it 2010, 2,329 ARDs were issued. were positive about the almost exactly. However, it Initial findings show that a experience and 95% had included from the outset ‘Hate large proportion of the received their reparation within Crimes’ (racially or religiously offenders dealt with through the agreed times. aggravated offences), and an this process are still under the option for a local senior officer age of 25, and 63% of The Restorative Disposals (Superintendent) to permit offenders are under the age of continue to be an important tool ‘exceptional circumstances’ 35. However, the oldest within the policing picture in where a YRD could be used for offender involved in the ARD Devon and Cornwall. They more serious offending. process to date is 96 years of provide an opportunity for a age. This demonstrates to me proportionate response to As a result of creating our own the importance of flexibility for offending behaviour; provide a YRD it seemed ethical and Police Officers, Police clear opportunity for greater appropriate to create a similar Community Support Officers victim / community engagement scheme for adults, which we (CSOs / PCSOs) and Crime and, importantly, provide our called the Adult Restorative Investigators to be able to do offenders with a very real Disposal (ARD). what is ‘right’ in each situation. opportunity to acknowledge their offending behaviour and The aim of the Restorative For the whole period, 241 make amends for it. Disposals was to provide staff (11%) of these have re- and communities with decision- offended after their ARD (of PC Phil Skedgell making opportunities based on which just over 50% were aged Force Restorative Justice ethical values and local policing 18-25). Long-term national Support Officer, Devon and needs, rather than mandated statistics around re-offending Cornwall Constabulary national processes. This was indicate that, of those leaving For further information email about giving victims in Devon prisons, two thirds re-offend restorative.justice@devonandcor and Cornwall an opportunity to within 2 years. Whilst the 11%
  14. 14. 14 Restorative Justice is crucial for a fresh start in tackling youth crime Restorative justice (RJ) seriously antisocial young people are referred to community work and should be placed at the behaviour among children, the Crown Prosecution treatment for mental health, heart of radical reforms to prevent later offending and Service, the Commission drug or alcohol problems, as the way society responds to save yet more public money. recommends that – as in well as sanctions including offending by children and Northern Ireland – youth YOT supervision, curfews young people, according to The Commission’s central conferencing should be used and electronic ‘tagging’. the Independent recommendations for as a ‘discretionary’ Commission on Youth Crime expanding Restorative alternative to prosecution The report notes that victim and Antisocial Behaviour, Justice include the use of and as a Youth Court participation rates in which reported its findings ‘street-level’ mediation by sentence on conviction. Northern Ireland have been in July. many police forces to deal Young people’s consent encouraging (two-thirds) with less serious offences would be needed to take and that reconviction rates The Commission, chaired by involving children and part. are notably low from Anthony Salz, an eminent conferences where the commercial lawyer and victim, or a representative, Vice-Chairman of has been involved. Nearly Rothschild, concludes that nine out of ten victims restorative youth express satisfaction and conferencing – modelled on young offenders consider the the approach used in process fair – although also Northern Ireland – is the tough and demanding. right way forward for England and Wales in both The Commission argues that principle and practice. Its victims, the wider public and report,Time for a Fresh children and young Start, argues that offenders all currently lose professionally facilitated out because of systemic conferencing not only failures in the existing achieves clearer, response to youth crime. proportionate justice for Restorative Justice, as part young offenders and victims, of an agenda for sustainable but can also lead to lower reform, would ensure reoffending rates and less proportionate consequences use of custody. for children and young people who break the law, Estimating the public costs but also enable them to of dealing with youth crime understand the impact of and antisocial behaviour at their behaviour on its more than £4 billion a year, victims and develop their the Commission condemns own sense of why crime is the waste of taxpayers’ unacceptable. money on unnecessary use of imprisonment. It suggests © The Police Foundation David Utting that the number of under- Commission Secretary 18s in custody can safely young people. The report Other participants would be be halved to below a cites Norfolk, where more the facilitator, parents or The Independent thousand offenders who than 2,500 Restorative carers, the police and the Commission on Youth Crime pose a genuine danger to Justice interventions have local Youth Offending Team and Antisocial Behaviour the public. been administered since (YOT). Victims, or their was organised by the Police 2007 and both reoffending representatives, would Foundation and funded by But while encouraging the and processing costs are participate whenever willing the Nuffield Foundation. Its new Government to make low compared with to do so; a community report and executive substantial reductions in the conventional cautioning or representative might also be summary can be annual £300m youth prosecution. included.The restorative downloaded from custody budget for England plans agreed by conferences www.youthcrimecommission and Wales, the Commission Proposing that RJ should would last up to a year and also calls for investment in provide the mainstream could include a formal early intervention to tackle response where children and apology, a payment, unpaid
  15. 15. 15 Who takes ownership of a Restorative Justice programme? The views presented hereafter are mine alone and, whilst I Whilst, in the current challenging economic climate, saving understand they may be controversial, I hope that they money is essential, this must not become the primary focus encourage an open debate on how we need to develop our of restorative practices. Nor should the focus be on forcing thinking and practice and why everyone who believes in the individuals to participate but, rather, the focus should be on concept of restorative practices should be aspiring to achieve how the needs of all those involved or affected can be truly restorative practices. An explanation of what I mean identified and addressed as much as possible in order to by truly restorative is provided later in this article. create safer, more inclusive communities. At the European Forum for Restorative Justice’s 10th Many restorative projects are managed and delivered by Anniversary conference in Bilbao, Spain in June 2010, retired the statutory agencies and the community (including those Concord, Massachusetts Police Chief Len Wetherbee and I who have been victimised, witnesses and other presented a session with the above title. I spoke about the stakeholders) only provides a service to the system. issues that set a community/statutory agencies partnership Ownership has, therefore, remained with the statutory approach to restorative practices apart from those that are agencies. Whilst, rightly, holding the person who has managed and delivered solely by the statutory agencies. Len caused harm to account, the aims of those projects tend to gave an example of such an approach, speaking about the be focused on reducing offending and re-offending with community/statutory agencies partnership Communities for involvement from the community, especially those who Restorative Justice ( project in Concord and have been victimised, being inconsistent. Much of the how effective a non-profit partnership of community emphasis is on quantitative evaluation, with qualitative members and police departments can be. evaluation being of secondary importance. Outcomes are This ‘theme’ is also timely in view of Prime Minister David more likely to be imposed and the gate-keeping for access Cameron’s vision of ‘A Big Society’. If, as I read it, the Prime to such programmes excludes many who may benefit from Minister was encouraging us to think about what we, as participating in a restorative practice, because they do not individuals, could do to help create and maintain communities fit the referral criteria. that value everyone and empower us, then the idea is In community and statutory agency partnerships, the project commendable. To adapt the words of the late President John is more likely to provide a service to the community. F. Kennedy, we should think not about what our communities Ownership is then shared between members of the can do for us, rather what we can do for our communities. partnership. The aims of such a partnership approach are Restorative practices can be very effectively used in likely to focus on creating and maintaining safer communities with well- trained, highly motivated members of communitiesand put equal emphasis on qualitative and those communities, supported by the statutory agencies, quantitative evaluation. Outcomes that are realistic and taking on the role of facilitators, thus relieving statutory acceptable to everyone are negotiated, not imposed. agency staff to focus on their ‘core business’. Such a model is Because these partnership projects empower the community working very well in Concord, Massachusetts and the team at at all stages, the support of the community is assured and Newham Restorative Justice Network (NRJN) and Rights they are much more likely to be sustainable. This is also a and Equality in Newham, East London (REIN) is developing tie-in with ‘the Big Society’. its initiatives along similar lines. Paul McCold of the International Institute for Restorative My support, as a police officer, for Restorative Justice came Practices, as far back as 2000, provided a ‘typology’ of from an awareness of the frustration towards the criminal Restorative Justice practices that listed those practices as justice system felt within the communities in which I worked. being either partly restorative, mostly restorative or fully A great deal of that frustration came from the belief that restorative. I would add a fourth dimension to that people who had been involved in, or affected by, crime and ‘typology’, that of being truly restorative. offending behaviour were not only further victimised by the system, but also that ownership of the situation they found Truly restorative practices must adhere to the principles of themselves in had been taken from them by that system. I restorative processes first published by the Restorative believed at the time, and believe even more passionately now, Justice Consortium in December 2004. They must also seek that Restorative Justice was a concept that could return to include, with their informed consent (not forced), all ‘ownership’ of behaviour that causes harm or offence to its those involved in, or affected by, conflict or behaviour that rightful owners, the community. causes harm. The needs of everyone are considered equally in the process that adopts an inclusive, non-judgemental Media misrepresentation, including recent Daily Mail approach to enable those involved in, or affected by, to coverage of the work of the Restorative Justice Consortium negotiate an outcome that is realistic and acceptable to and Victim Support (Daily Mail, Monday 26 July 2010), continues to portray a negative image of the concept. Articles everyone. such as this brings restorative practice into disrepute, as do Ken Webster, Managing Director, KW Consultancy & Training Ltd. For those about “forcing offenders to apologise to their victims” further information, contact Ken by visiting and, indeed, many proponents and so-called ‘experts’ of or by email Restorative Justice who continue to speak in similar terms.
  16. 16. Events & Vacancies For up-to-date information on RJ events go to: Peer Mediation in Schools Forum Enhancing the Community: Friday, 24th September 2010, West Bromwich Albion Stadium, Restorative Approaches in Durham Birmingham Wednesday, 17 November 2010 Durham City Town Hall, Durham City Supported by the Civil Mediation Council, 13th IIRP World Conference the Peer Mediation In Schools Forum is With contributions from Looked After an international event aimed at drawing Wednesday, 13th – 15th October 2010 Services, Youth Offending, Education and together ideas and knowledge from Hull, England the Police, this Conference will look at around the world on this important the application of Restorative subject.The objectives are to learn what is The IIRP's 13th World Conference, Approaches in different settings across happening, to consider how best to "Restorative Practices Across County Durham. Delegates will learn promote peer mediation, here and globally, Disciplines," will be held October 13–15, from the successes and set backs and to listen to children involved in the 2010, in Hull, in collaboration with Hull experienced in Durham and will have process. City Council. The conference will feature opportunities to network with several plenary speakers, including Hull's Restorative Practitioners and to consider Around the Forum it is intended to hold a Director of Children and Young People's how to take the Restorative Approach number of training days in different parts Services, Nigel Richardson, whose vision forward in their own setting. of the country to allow selected schools in of a family-friendly city has led to training different areas to experience what peer in restorative practices for 23,000 Standard delegate rate £90. For further mediation might do for them. professionals and volunteers throughout information or to book please call CYPS the city. Communications on 0191 383 6535 or For information and booking visit email More information visit Restorative Justice Training and Training Organisations RJC select a small number of Restorative Justice training providers who subscribe to RJC Code of Practice for Trainers each issue (space allowing) to receive a free advertisement of their services. For the full list of trainers, training courses and the accompanying RJC complaints procedure visit The Restorative Justice Training KW Consultancy & Training Ltd is an Company has a small organisation specialising in providing network of very high quality training appropriate for all fair process personnel have been experienced trainers, and will who are involved in trying to resolve training restorative practice since 2004 endeavour to provide the most suitable conflict caused by harmful behaviour in and have flexible courses that are training for you and your team at very whatever context it occurs. bespoke to client needs. low cost. Join the RJC If you believe in Restorative Justice, join the Restorative Justice Consortium and help support our work. Supporters receive a free copy of our quarterly newsletter Resolution, and our monthly e-bulletins, with all the latest restorative justice news. In addition, full members of the RJC receive discounts on all RJC events, free telephone advice and support from the RJC, and the opportunity to advertise on our website, the largest restorative justice e-resource in Europe. We rely on our membership to help us promote the use of Restorative Justice; your support will help us do even more. Supporting membership start from just £30 for the year so join now at index.php?Join_the_RJC