Note:We have the longest standing commitment to the broker distribution channel than anyone else out there. Our competitors have been in/out of the broker channel– AlphaStaff has had established broker partnerships and committed to this channel from the beginning…About our ESAC Accreditation:Similar to the FDIC for the banking industry, the SIPC for the security industry and the State Insurance Guarantee Association, ESAC Accreditation requires a PEO to demonstrate fiscal stability, ethical business conduct and adherence to operational standards & regulatory requirements.AlphaStaff has been ESAC accredited since2000
Industry is changing for agents – and for our clients – particularly in the area of healthcare reform and regulatory compliance in generalGreat time to partner with someone who understand both the needs of brokers and SMB clients
AlphaStaff’s team of Regional Sales Managers are trained and experienced in PEO- AlphaStaff is truly “Broker-Friendly”:Unlike competitors (like ADP and Paychex) who, according to their own external press releases are growing their internal insurance service businesses- targeting YOUR clients- AlphaStaff partners WITH you to retain and protect you book. NO TRESPASS.
Clients don’t know what they don’t know – they are typically unaware of their risk exposure or ways that they can significantly streamline/ improve their people-related processes.Together- we help clients ask the right questions to best assess their needs and measure the value of AlphaStaff services.
You can expect us to bring great companies together to provide best in class products and services to your clients. We’ve worked hard with these partners to deliver you great services at competitive rates. We approach each of our partnerships with our clients and brokers “Critical to Quality” issues in mind…improve my cash flow and give me more time to run my business…and for the brokers help me grow, protect and differentiate. Each of the partners on this slide complete a piece of that puzzle.
-AlphaStaffPartners with SHPS and Sonata to create a comprehensive online benefits website – Open Enrollment, and enhanced client portal (InfoSource)- Partnered with AON Hewitt for Health and benefits strategy plan, and new underwriting process and guidelines- We are engaged with technology leader, CaliberPoint on a number of technology initiatives including the creation of advanced reporting tools – which have the same capabilities of the best reporting tools out there – like ADP Report Writer- We are also working with branding and design experts to build a long awaited new website and reposition our brand in the marketplace
Alphastaff Broker Value
Meet AlphaStaff – The Company • Over a decade of growth & success supporting our clients • One of the nation’s largest PEOs • Serve broad range of client companies (10-5000 employees) • Experienced Senior Leadership team • Privately-held by Accretive - innovators in outsourcing & healthcareLEADERSHIP & INNOVATION QUALITY CAPABILITY• Broker- friendly -- long-term • A- Rated Carriers • Unique Delivery Model commitment to broker distribution • SAS 70 Type II certification • Industry Leading Partnerships model • ESAC Accredited (like the FDIC and SIPC) • Trusted Provider to #1 and #2• First in industry to introduce a • Six Sigma Methodology Banks in the U.S. solution for large employers • HR Account Managers- 100% certified
• 100,000 employment related claims filed in 2010 Client Costs vs. 93,000 in 2009 & More time & effort will Compliance be required to maintain • Health insurance costs & Risks administration: A growing your clients’ compliance, burden on employers and employees reduce their risks, AND Broker manage impacts on • 20% of agents plan to stop Commissions selling health insurance in your commissions the futureSource: National Association of Insurance & Financial Advisors; EEOC
Differentiate, grow and protect your business. Create a healthy new revenue stream through AlphaStaffs attractive Broker Commission Program. Protect yourself and your clients with our Broker of Record (BOR) policy. Stand out from your competition by having a more robust portfolio of offerings and services. Watch your business grow as you utilize AlphaStaff broker tools and support systems. Rest easy knowing you have an industry-leading business partner and an experienced team of sales professionals dedicated to your success.
WE ARE THE BROKER’S PEOWe are proud to be known as the Broker’s PEO and as such, we have established a number of principles that guide ourphilosophy: ALPHASTAFF WILL NOT COMPETE WITH ITS CONTRACTED AGENTS. ALL ALPHASTAFF COMMISSIONS ARE 100% VESTED. ALL ALPHASTAFF COMMISSION RATES ARE GUARANTEED FOR THE LIFE OF THE ALPHASTAFF CLIENT. * ALPHASTAFF WILL NOT DISCLOSE AGENCY COMMISSION RATES TO ALPHASTAFF CLIENTS.STRONG BROKER OF RECORD (BOR) POLICYCompetition between the contracted insurance agents is governed by AlphaStaff’s Broker of Record (BOR) policy. ONCE ALPHASTAFF HAS RECOGNIZED A REFERRAL AGENT FOR COMMISSION PURPOSES WITH AN ACCOUNT IT WILL NOT CHANGE THE “REFERRAL AGENT” DESIGNATION TO ANOTHER AGENT. ALPHASTAFF DOES NOT ACCEPT BOR LETTERS FROM COMPETING AGENTS ON ACCOUNTS WHERE IT HAS DESIGNATED THE REFERRAL AGENT. THE ORIGINAL REFERRAL AGENT ON THE ACCOUNT WILL CONTINUE TO RECEIVE COMMISSIONS FOR AS LONG AS THE ACCOUNT REMAINS WITH ALPHASTAFF.**Subject to the terms and conditions as set forth in AlphaStaff’s Master Referral Agent Agreement.
Broker Partners Our Clients AlphaStaff• A consultative approach to the client• Broker friendly – NO TRESPASS• Solutions-focused Experienced, knowledgeable Sales team• Single source provider- dedicated team • Industry Licensed • AlphaStaff trained and certified
The AlphaStaff Team and Brokers Working Together to…
Downsizing or State of the EEOC Issues? Business/Workforce growing quickly? Growth Strategy ExistingWorkers’ OnboardingComp Workforce Workforce process?Claim Separation Recruitmentissues? High turnover? Currently outsourcing Risk Management Full/part time payroll? /Workforce Workforce Retention HR administration? Maintenance
Comprehensive people solutions, consolidation of vendors, domain expertise, scalable Payroll and Tax Service Risk Management Time and Attendance Loss Control Pay Cards Employer Protection Liability Ins. Employee Self Service Training Reporting and Analytics Benefits & Benefits Administration Human Resources Health Insurance Legal & HR Compliance Support Carrier Integration Tactical & Strategic Expertise Open Enrollment Claim & Investigation Support COBRA & Section 125 Unemployment Claims Administration Administration 401K Retirement Plan
My broker and AlphaStaff helped me: Take work off my desk Reduce/minimize cost Manage employees Stay compliant Balance coverage with risk
A rated carriers, world class service, technology & strategicpartners - providing customized solutions
Two components:1. Existing Business Renewal – Renewing September 1, 2011 • New benefits master plan and new rates • Re-tiering -- more appropriately spread risks2. New Business Medical Rates – Effective July 1, 2011 • 14 month rates • New underwriting process • New plans Aetna Reengaged, Rebuilt Relationship Attractive new business and renewal rates
New Business Plans Competitive -- In-line with market • Average Decrease from 7-30% vs. current rates for similar plans (varies by plan)Renewals In line with market Overall increase - all plans: • HMO: 2% • Traditional:7.2%Supplemental Renewals (Vision, Dental, Life & Disability) In- line with market • Dental – ~4% avg. increase • Vision – :7-11% avg. increase • Life and Disability – 12-28% decreases (STD, LTD)
Roles and Responsibilities 1. Manage all the Licensing and Contracting, known as the “Legal Entity” ..• 2. Assist in the Product Selection, Benefit Design and Underwriting Guidelines specific to Benefits; known as the “Product Matter Experts”.• 3. Supervise all commission pass down to our referring broker network specific to benefits. 4. Collaborate with the broker network. We enhance attractiveness to our broker network and increase their profitability.