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The five dysfunctions of a team

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the five dysfuction of a team by Patrick Lincioni

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The five dysfunctions of a team

  1. 1. The Five Dysfunctions of a Team A leadership fable - Patrick Lincioni
  2. 2. Patrick Lencioni Born in California, USA Best-selling author & speaker - New York Times Founder and President of The Table Group
  3. 3. Dysfunction Something that does not function as designed
  4. 4. An Overview – Building a unified team is difficult, but not complicated. – Genuine teamwork is rare. – Organizations fail because of five natural pitfalls. – The five pitfalls are interrelated. – Vulnerability to any pitfalls can be lethal to the team. The Five Dysfunctions of a Team
  5. 5. 1. Absence of Trust
  6. 6. ACTIVITY
  7. 7. Absence of TRUST × Hide weaknesses and mistakes × Hesitate to offer help or ask for help × Keep grudges × Avoid spending time together  Admit weaknesses and mistakes  Offer Help to get the job done  No team politics  Enjoy team time
  8. 8. Overcoming - Absence of TRUST
  9. 9. 2. Fear of Conflict 1. Absence of Trust
  10. 10. Fear of CONFLICT × Meetings are boring × Back biting & Personal attacks × Ignore difficult topics × Not all voice their thoughts  Lively and interesting meetings  Generate ideas  Get to a solution faster  All participate positively
  11. 11. Overcoming - Fear of CONFLICT
  12. 12. 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust
  13. 13. Lack of Commitment × Ambiguity × Miss opportunity × Fear of failure × Same discussions again and again  Clear common objectives  Learns from mistakes  Takes calculated risks  Gets positive results
  14. 14. 4. Avoidance of Accountability 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust
  15. 15. Avoidance of Accountability × Creates resentment among the team × Miss deadlines × Frustration amount team heads  Poor performers feel the pressure  Meet deadlines  Establish respect
  16. 16. 5. Inattention to Results 4. Avoidance of Accountability 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust
  17. 17. Inattention to Results × Looses purpose × Mediocrity × Easily distracted × Focus on individual career only  Focuses on objectives  Feels for the failure or success of the team  Avoids distractions  Good of the team is greater
  18. 18. 5. Inattention to Results 4. Avoidance of Accountability 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust Selfish Ego & Status Low Standards Ambiguity Artificial Harmony Invulnerability
  19. 19. Go First Mine for Conflicts Focus Clarity & Closure Confront Difficult Issues Force on Collective Outcome Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to result Turn It Around
  20. 20. Closing Thought

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