Business continuity lessons from pandemic planning
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This document discusses lessons learned from business continuity planning for pandemics. It provides an overview of the business continuity cycle and understanding the context of a potential pandemic. It suggests either developing a separate pandemic plan or incorporating pandemics into an all-hazards plan. Finally, it stresses the importance of exercises to improve preparedness, including reviewing business impact analyses and supply chain risks.
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Similar to Business continuity lessons from pandemic planning
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Business continuity lessons from pandemic planning
- 1. It’s a bird; it’s a plane! No, it’s a threat & an opportunity Lesson learned in business continuity planning for a pandemic Christine F Miller Consultant Business Continuity Manager Helping build business resilience 1
- 2. Overview Business Continuity (BC) cycle Some lessons learnt in BC for pandemic preparedness & response What next? Helping build business resilience 2
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- 4. 1) Understanding the organisation/context What is happening with pandemic influenza? Helping build business resilience
- 5. Some International sources World Health Organisation (WHO) http://www.who.int/csr/disease/avian_influenza/en/ US Centers for Disease Control & Prevention (CDC) http://www.cdc.gov/H1N1FLU/ Nature (UK) http://www.nature.com/ & Science (US) http://www.sciencemag.org/ Regina Phelps, EMS Solutions Inc http://emssolutionsinc.wordpress.com Helping build business resilience
- 6. W.H.O. CURRENT STATUS Helping build business resilience
- 7. Some Australian sources Australian Government Dept of Health & Ageing http://www.flupandemic.gov.au/internet/panflu/publishing.nsf Helping build business resilience
- 8. 2) Determining Business Continuity Management (BCM) options A separate pandemic BCP or or an all threats, all hazards BCP Helping build business resilience 8
- 9. Courtesy of Nick from Nearing Zero (NZ) http://www.nearingzero.net/250dpi/nz355.jpg 9
- 10. 3) Developing & implementing Business Continuity Management (BCM) response ‘End to end’ Business Impact Analyses (BIAs) Supply chain – 3rd party providers, single or many points of failure Review Human Resources & Communications Recovery Procedures Helping build business resilience 10
- 11. Integration of BIA & e-business DRP Business As Usual (BAU) When resuming normal MTPDs business beware of resumption spikes COULD DO’s Disaster Recovery Plan (DRP) Disaster Recovery Plan (DRP) Information & Communications Technology (ICT) Information & Communications Technology (ICT) 30+ days RTOs Business Impact Analysis (BIA) SHOULD DO’s SHOULD HAVE’s 7+ days MUST DO’s MUST HAVE’s <7 days REALLY MUST DO’s or Mission Critical Activities REALLY MUST HAVE’s (MCAs) i.e. core business with little or no tolerance of downtime INCIDENT/CRISIS a non-routine business disruption
- 12. 4) Exercising, maintaining & reviewing Critical staff (4) Exercise, exercise, exercise! Helping build business resilience 12
- 13. Pandemic business continuity exercises improve preparedness
- 14. WHAT NEXT? Helping build business resilience
- 15. MEET YOUR PANDEMIC INFLUENZA THREATS Hemaglutinin Neuraminidase H1N1 H5N1
- 17. European Centre for Disease Prevention & Control (ECDC) 1889-2009 Pandemic history Estimated death rates 50- 1-4M 0.75M 14,000+ 100M 17
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- 20. Any questions or comments? All the best in your efforts to increase business/organisation’s resilience to pandemic as one of the many threats & hazards to manage Chris Miller b4crisis@grapevine.net.au 0416 113 250 Helping build business resilience