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Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.1
Improving Busin...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.2
Agenda
• Compan...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.3
Who are EDF Gro...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.4
EDF Energy Back...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.5
• EDF Energy is...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.6
EDF Energy Miss...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.7
Looking Back
• ...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.8
Why did we emba...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.9
What did we wan...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.10
Challenges and...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.11
Build
• Projec...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.12
ESCS Enterpris...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.13
Enrich
•Increa...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.14
Excel
•Exploit...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.15
Current positi...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.16
We have develo...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.17
Building - IT ...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.18 Title of prese...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.19 Title of prese...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.20
Current Positi...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.21
Next Steps
• I...
Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.22
Key Learning P...
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Improving Business Outcomes using EA

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Improving Business Outcomes using EA

  1. 1. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.1 Improving Business Outcomes using Enterprise Architecture in EDF Energy – Energy Sourcing and Customer Supply Authors Chris Seldon & Ben Thomasson
  2. 2. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.2 Agenda • Company Overview • Looking Back • ESCS Enterprise Architecture Roadmap • Current Position • Key Learning Points • Next Steps • Summary
  3. 3. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.3 Who are EDF Group ? • Founded in 1946, became a public limited company (EDF SA) in November 2004. • Over 38 million customers in Europe • EBITDA in 2009 was €17.4 billion. The net income (Group share) was €3.9 billion (+12.1%). • Worldwide interests - Business investments worldwide in 21 countries - Services and consultancy businesses in 35 countries • Business interests in Europe include France, Germany, Italy and the UK • Over 150,000 employees worldwide, with over 105,000 working for EDF in France. • Activities include generation, trading, transmission, distribution, supply and other energy services.
  4. 4. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.4 EDF Energy Background • Founded in 2003 from 3 regional energy companies • Grown via mergers and acquisition of other energy companies • One of the UK’s largest energy companies • 15,000 employees at locations throughout the UK • In 2011 the largest generator of electricity (in Terra Watt hours (TWh) produced) and the largest generator of low-carbon electricity in the UK • Largest supplier of electricity to non-domestic customers (as measured in TWh sold) • Fifth largest supplier to domestic gas and electricity customers (measured in numbers of accounts).
  5. 5. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.5 • EDF Energy is comprised of three main business units: - Nuclear Generation (NG) - operates eight nuclear power stations in the UK with a combined capacity of almost 9,000 megawatts - Nuclear New Build (NNB) - delivery of the new generation of nuclear plant in line with the EDF global programme of producing safe, affordable, reliable, low- carbon production of electricity to the UK - Energy Sourcing and Customer Supply (ESCS) - operates power stations and wind farms - buys and sells power to meet future generation and customer needs - servicing our domestic customers (5M+) - servicing our small to medium businesses (SME) and large companies (Major Business) EDF Energy Structure
  6. 6. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.6 EDF Energy Mission, Values and Objectives Our Vision ‘Leading the energy change’ Our Mission ‘To bring affordable low carbon energy solutions home to everyone’ Our Ambitions • Zero Harm - ‘To achieve a world-class zero harm safety record’ • Strong Financial Performance - ‘To deliver consistently strong financial performance’ • First Choice for Customers – ‘To be first choice for customers’ • Leadership in Sustainability - ‘To be a leader in sustainability’ • High Performing People – ‘To have high performing people’ • Leading the way in Nuclear – ‘To lead the way in Nuclear Power Generation’
  7. 7. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.7 Looking Back • Why did we embark on journey? • What did we want to achieve ? • Challenges and Opportunities • Roadmap
  8. 8. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.8 Why did we embark on the journey ? • Objective To develop a repository containing details of how the business operates linked to the supporting data and IT architecture. • Key Principles In developing the EA Repository the following core principles have been applied: - Common goal and objectives - Common governance framework (methods, standards, roles & responsibilities) - Common training framework - Common access to information - Single repository of information • Related Activities - Process Improvement - Portfolio Management - Data Governance and Quality - Governance, Risk and Compliance
  9. 9. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.9 What did we want to achieve ? • Implement an Enterprise Architecture (EA) Repository using one of the currently-existing tool sets available within EDF • Establish a set of common standards and ways of working to ensure consistency of approach • Select an EA tool to support the EA Repository • Establish a set of common standards and ways of working to ensure consistency of approach • Support strategic decision making using content from Repository • Provide ongoing support to projects to exploit the opportunities available from an enterprise modelling approach
  10. 10. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.10 Challenges and opportunities • Lack of senior stakeholder buy in to EA concepts and value • Lack of business buy in to EA value • Lack of vision around EA concepts and value • Inconsistent model for capturing Architecture content • Disparate EA toolsets in use across EDF Energy • Architecture collateral captured in project documents, document directories etc. • Lack of re-use of Architecture collateral • Poor communication of Architecture content to stakeholders • Issues with the implementation of EA tools in EDF Energy • Inconsistent modelling standards in place with no governance model to support
  11. 11. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.11 Build • Project initiated to start development of repository, deliveries included: • Selection of EA Tool • Mandate defined by Senior Management for all projects to use Repository • Delivery of baseline technical platform • Delivery of baseline standards, support model and reference content •Business and IT Architects trained in use of tool • Definition of Support model • Delivery of baseline web content framework ESCS Enterprise Architecture Repository Roadmap ExcelEnrichEmbedBuild
  12. 12. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.12 ESCS Enterprise Architecture Repository Roadmap ExcelEnrichEmbedBuild Embed • Embed the use of the Repository within ESCS •Small Scale adoption of Repository across ESCS on projects •Development of Governance and change control model •Revision of standards and training materials
  13. 13. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.13 Enrich •Increase the maturity and scale of Repository usage across ESCS •Develop Strategy level content for Business, IT and Data Architecture across ESCS •Develop ESCS capability for modelling and using the Repository •Develop ESCS learning materials for Repository e.g. lunch n learns, training •Widescale usage of Repository to support ESCS projects ESCS Enterprise Architecture Repository Roadmap ExcelEnrichEmbedBuild
  14. 14. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.14 Excel •Exploit the content lodged within the Repository to support ESCS Strategic Ambitions and projects •Deliver means for exploiting content in Repository to support strategic planning •Continue to develop ESCS Capability to use Repository •Embed within relationships with Partners ESCS Enterprise Architecture Repository Roadmap ExcelEnrichEmbedBuild
  15. 15. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.15 Current position – Tool Selection The Mega Modelling Suite was the tool of choice to establish our Enterprise Architecture
  16. 16. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.16 We have developed an Enterprise Architecture Framework to demonstrate each level of the Architecture, the roles involved and what models you are likely to use. Current Position – EA Framework
  17. 17. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.17 Building - IT & Data Content City Planning City planning consists of grouping the different applications used in the information system into different taxonomies . An application is a set of software tools as seen from the software development viewpoint. Application Overviews Application Overviews present the enterprise's main applications and the interactions between these applications. An Interaction represents the exchange of information between organizational entities of the system. Technical Infrastructures A technical infrastructure is defined by the set of equipment and hardware necessary to run applications and to enable communication between these applications according to their distribution on deployment sites Application Environment Data Dictionary Application Tree The Application Tree Diagram is used to identify the breakdown of an application into its components: -sub-applications at the higher level -services implementing functionalities at the lower level) The Application Environment Diagram is used to place the application in its environment without considering its internal architecture. We focus on the applications interactions with the rest of the world (other Applications, org-Units, communications). The dictionary is a set of defined terms with definitions written in business language. The main aim is to hold the single source of the truth for the definitions of the company’s data. Application Internal Architecture Describes the internal architecture of an application to reveal how the application functions. Elements appearing in the Internal Architecture Diagram are those necessary for correct operation of the application: - Internal components (modules, services, databases) enabling fulfilment of application "contracts" - Calls for services of other applications Data Models Information Architecture defines how data is stored, managed and used in an organisation. Data models are used for communicating data definitions, for scoping data requirements for projects and used for mapping applications showing where data is stored. It forms key component in a company’s data strategy.
  18. 18. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.18 Title of presentation © 24 November 2009 EDF Energy plc. All rights Reserved.18 Building EA Content - Capability • Process - Understanding your processes from a functional perspective - Using capabilities to understand activity impacts on high level business processes. - Direct link up to motivational model to understand whether the project meets company objectives and motivation - An up-to-date view of the business and systems landscapes - Which areas of the landscape would benefit from change • Governance - Plan your portfolio based on company objectives - Better understanding of project delivery through business strategy - Link through to IT functionalities • Planning - A better understand resource before projects are launched - The knock-on effects of proposed changes CapabilityCapabilityCapabilityCapability ActivityActivityActivityActivity FunctionalityFunctionalityFunctionalityFunctionality Application ITServ iceITServ iceITServ iceITServ ice Ro leRo leRo leRo le -Ma n a ge r -Bi ll i n g M a n ag e r -C us to m er Payme nt M ana ge men tPayme nt M ana ge men tPayme nt M ana ge men tPayme nt M ana ge men tB illin g Ca lcul atio nB illin g Ca lcul atio nB illin g Ca lcul atio nB illin g Ca lcul atio nNoti ce Gen er atio nNoti ce Gen er atio nNoti ce Gen er atio nNoti ce Gen er atio nQ ual ity M an ag eme ntQ ual ity M an ag eme ntQ ual ity M an ag eme ntQ ual ity M an ag eme ntRo leRo leRo leRo le -A q ui re New Cu s to mer -M ete r Re ade r -C u sto m er -R e gu l a tor P ayme nt Ch ange Notice Ener gy Co nsumed Bill Self S ubmiss ion P ayment Report Regu lation Reading Details P ayment Pr efer red Pa yme nt Plan E n sure Co nfo rmit yE n sure Co nfo rmit yE n sure Co nfo rmit yE n sure Co nfo rmit y to Re gu latio nsto Re gu latio nsto Re gu latio nsto Re gu latio ns P rov ide Gu ida nceP rov ide Gu ida nceP rov ide Gu ida nceP rov ide Gu ida nce Is sue Not ice sIs sue Not ice sIs sue Not ice sIs sue Not ice s Pr ov ide Do mest icPr ov ide Do mest icPr ov ide Do mest icPr ov ide Do mest ic B illB illB illB ill P ro ce ss P aym entP ro ce ss P aym entP ro ce ss P aym entP ro ce ss P aym ent Rec eiv e P a ymen tRec eiv e P a ymen tRec eiv e P a ymen tRec eiv e P a ymen t Regulator yA dvice Notice s Billing Spe cifics B illing S pecifics P ayment History Business Process Functional Diagram Application Functional City Plan Diagram CapabilityCapabilityCapabilityCapability ESCS Ene rgy Servic esESCS Ene rgy Servic esESCS Ene rgy Servic esESCS Ene rgy Servic es Po sition Ma nagemen tPo sition Ma nagemen tPo sition Ma nagemen tPo sition Ma nagemen t Hedging Strate gy Executio nHedging Strate gy Executio nHedging Strate gy Executio nHedging Strate gy Executio n Market & Portfolio AnalysisMarket & Portfolio AnalysisMarket & Portfolio AnalysisMarket & Portfolio Analysis Customer Supp lyCustomer Supp lyCustomer Supp lyCustomer Supp ly Customer Manage mentCustomer Manage mentCustomer Manage mentCustomer Manage ment Business Su pportBusiness Su pportBusiness Su pportBusiness Su pport Busine ss Mon itorin gBusine ss Mon itorin gBusine ss Mon itorin gBusine ss Mon itorin g Performance Manageme ntPerformance Manageme ntPerformance Manageme ntPerformance Manageme nt Repo rtingRepo rtingRepo rtingRepo rting Operationa l Performa nceOperationa l Performa nceOperationa l Performa nceOperationa l Performa nce Repo rtingRepo rtingRepo rtingRepo rting Risk And Co mplian ceRisk And Co mplian ceRisk And Co mplian ceRisk And Co mplian ce Da ta GovernanceDa ta GovernanceDa ta GovernanceDa ta Governance Data QualityData QualityData QualityData Quality Financial Co ntrolFinancial Co ntrolFinancial Co ntrolFinancial Co ntrol Info rmatio n Se rvice Managemen tInfo rmatio n Se rvice Managemen tInfo rmatio n Se rvice Managemen tInfo rmatio n Se rvice Managemen t Serv ic e DesignServ ic e DesignServ ic e DesignServ ic e Design Serv ic e Ope rationServ ic e Ope rationServ ic e Ope rationServ ic e Ope ration Service Tra nsitionService Tra nsitionService Tra nsitionService Tra nsition Service StrategyService StrategyService StrategyService Strategy Payment ProcessingPayment ProcessingPayment ProcessingPayment Processing Business S teerin gBusiness S teerin gBusiness S teerin gBusiness S teerin g Business StrategyBusiness StrategyBusiness StrategyBusiness Strategy S trate gic Business Plan ningS trate gic Business Plan ningS trate gic Business Plan ningS trate gic Business Plan ning B usiness Chan ge andB usiness Chan ge andB usiness Chan ge andB usiness Chan ge and DevelopmentDevelopmentDevelopmentDevelopment Infrastru ctu re Managemen tInfrastru ctu re Managemen tInfrastru ctu re Managemen tInfrastru ctu re Managemen t Ene rgy Asset Manag ementEne rgy Asset Manag ementEne rgy Asset Manag ementEne rgy Asset Manag ement Asse t BuildAsse t BuildAsse t BuildAsse t Build Asset Ope ration andAsset Ope ration andAsset Ope ration andAsset Ope ration and Main tainac eMain tainac eMain tainac eMain tainac e Dispose/ De comissionDispose/ De comissionDispose/ De comissionDispose/ De comission AssetsAssetsAssetsAssets In vestmentIn vestmentIn vestmentIn vestment Project Inv estmentProject Inv estmentProject Inv estmentProject Inv estment Gove rna nceGove rna nceGove rna nceGove rna nce Cu sto mer Acquistio nCu sto mer Acquistio nCu sto mer Acquistio nCu sto mer Acquistio n Bid Man agemen tBid Man agemen tBid Man agemen tBid Man agemen t Prod uct DefinitionProd uct DefinitionProd uct DefinitionProd uct Definition Cu sto mer ProspectingCu sto mer ProspectingCu sto mer ProspectingCu sto mer Prospecting En erg y Su pplyEn erg y Su pplyEn erg y Su pplyEn erg y Su pply Mete r Data Manag ementMete r Data Manag ementMete r Data Manag ementMete r Data Manag ement Market Pa rticipatio nMarket Pa rticipatio nMarket Pa rticipatio nMarket Pa rticipatio n Interactio nInteractio nInteractio nInteractio n Re gulatory Complie nceRe gulatory Complie nceRe gulatory Complie nceRe gulatory Complie nce Ind ustry ComplienceInd ustry ComplienceInd ustry ComplienceInd ustry Complience Asset Dev elo pmentAsset Dev elo pmentAsset Dev elo pmentAsset Dev elo pment Asse t Commerc ialisatio nAsse t Commerc ialisatio nAsse t Commerc ialisatio nAsse t Commerc ialisatio n Strategic Business Peo pleStrategic Business Peo pleStrategic Business Peo pleStrategic Business Peo ple Pla nnin gPla nnin gPla nnin gPla nnin g Financial PlanningFinancial PlanningFinancial PlanningFinancial Planning Mediu m Term PlanningMediu m Term PlanningMediu m Term PlanningMediu m Term Planning Budge t SettingBudge t SettingBudge t SettingBudge t Setting ProcurementProcurementProcurementProcurement Organ isa tional DevelopmentOrgan isa tional DevelopmentOrgan isa tional DevelopmentOrgan isa tional Development Perfo rman ce Mana gementPerfo rman ce Mana gementPerfo rman ce Mana gementPerfo rman ce Mana gement Workforce p lann ingWorkforce p lann ingWorkforce p lann ingWorkforce p lann ing Reward & Re cognitionReward & Re cognitionReward & Re cognitionReward & Re cognition Learning & Deve lop mentLearning & Deve lop mentLearning & Deve lop mentLearning & Deve lop ment Commun ic ationsCommun ic ationsCommun ic ationsCommun ic ations Billin gBillin gBillin gBillin g Receivables Manage memtReceivables Manage memtReceivables Manage memtReceivables Manage memt Con tact Ma nagementCon tact Ma nagementCon tact Ma nagementCon tact Ma nagement Contrac t Admin istrationContrac t Admin istrationContrac t Admin istrationContrac t Admin istration Busine ss ContinuityBusine ss ContinuityBusine ss ContinuityBusine ss Continuity Hedging Strategy AnalysisHedging Strategy AnalysisHedging Strategy AnalysisHedging Strategy Analysis Nomin ationsNomin ationsNomin ationsNomin ations Trade Exec utionTrade Exec utionTrade Exec utionTrade Exec ution Customer De sk Ma nagemen tCustomer De sk Ma nagemen tCustomer De sk Ma nagemen tCustomer De sk Ma nagemen t Demand ForecastingDemand ForecastingDemand ForecastingDemand Forecasting Generation ForecastingGeneration ForecastingGeneration ForecastingGeneration Forecasting We ath er ForecastingWe ath er ForecastingWe ath er ForecastingWe ath er Forecasting Market Price AnalysisMarket Price AnalysisMarket Price AnalysisMarket Price Analysis Compe titor An alysisCompe titor An alysisCompe titor An alysisCompe titor An alysis Customer AnalysisCustomer AnalysisCustomer AnalysisCustomer Analysis Risk StrategyRisk StrategyRisk StrategyRisk Strategy Position AnalysisPosition AnalysisPosition AnalysisPosition Analysis Risk Limit A nalysisRisk Limit A nalysisRisk Limit A nalysisRisk Limit A nalysis Disa ste r Re coveryDisa ste r Re coveryDisa ste r Re coveryDisa ste r Re covery W ork A rea Recove ryW ork A rea Recove ryW ork A rea Recove ryW ork A rea Recove ry Opera tional Performa nceOpera tional Performa nceOpera tional Performa nceOpera tional Performa nce Inc iden t Ma nagemen tInc iden t Ma nagemen tInc iden t Ma nagemen tInc iden t Ma nagemen t Pro perty Manageme ntPro perty Manageme ntPro perty Manageme ntPro perty Manageme nt Facilities Mana gementFacilities Mana gementFacilities Mana gementFacilities Mana gement Estate Manag ementEstate Manag ementEstate Manag ementEstate Manag ement Fin ancial Acco untingFin ancial Acco untingFin ancial Acco untingFin ancial Acco unting S tatutory ReportingS tatutory ReportingS tatutory ReportingS tatutory Reporting Supplier Relationsh ipSupplier Relationsh ipSupplier Relationsh ipSupplier Relationsh ip Manage mentManage mentManage mentManage ment Inv ento ry Manage me ntInv ento ry Manage me ntInv ento ry Manage me ntInv ento ry Manage me nt Risk Manda te SettingRisk Manda te SettingRisk Manda te SettingRisk Manda te Setting Cred it Risk Managemen tCred it Risk Managemen tCred it Risk Managemen tCred it Risk Managemen t Sup plier Invoice Proc essingSup plier Invoice Proc essingSup plier Invoice Proc essingSup plier Invoice Proc essing Sup plier Invoice Paymen tSup plier Invoice Paymen tSup plier Invoice Paymen tSup plier Invoice Paymen t Exp enses PaymentExp enses PaymentExp enses PaymentExp enses Payment PayrollPayrollPayrollPayroll Trade confirmation s an dTrade confirmation s an dTrade confirmation s an dTrade confirmation s an d settleme ntssettleme ntssettleme ntssettleme nts Market a nd Credit RiskMarket a nd Credit RiskMarket a nd Credit RiskMarket a nd Credit Risk controlcontrolcontrolcontrol Risk con trol monito ringRisk con trol monito ringRisk con trol monito ringRisk con trol monito ring Risk data validatio nRisk data validatio nRisk data validatio nRisk data validatio n Risk imp act assessme ntRisk imp act assessme ntRisk imp act assessme ntRisk imp act assessme nt
  19. 19. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.19 Title of presentation © 24 November 2009 EDF Energy plc. All rights Reserved.19 •Business Process Improvement Understand the ‘how’ and ‘what with’ focusing more on solutions of projects and improvements •Consistent models sharing common information •An up-to-date view of the business and systems landscape •The knock-on effects of proposed changes Building EA Content – Business Process The Control is linked to Procedures and Operations Organisational Process Application An application is a set of software tools as seen from the software development viewpoint. Operation (Task)Operation (Task)Operation (Task)Operation (Task) Control The Control is linked to Procedures and Operations Operation Application An application is a set of software tools as seen from the software development viewpoint. Operation (Task)Operation (Task)Operation (Task)Operation (Task) Control Organisational ProcessOrganisational ProcessOrganisational ProcessOrganisational Process Risk Control and Risk •Understand your operational risks and directly link them to control systems •Reduced risk on 3rd Parties/Externals through knowledge of our processes Build, T est & R unBuild, T est & R unBuild, T est & R unBuild, T est & R un User Acc eptanc eUser Acc eptanc eUser Acc eptanc eUser Acc eptanc e Build Instructions Developer availability information Required Server(s) Information Updated Developer Availability Information Environment Requirement Information Appl ication Ready for Build Application Ready For Deployment Information Non-Agile Domain Requirements Information Non-Agile Test Environments Information SetupSetupSetupSetup D ev eloper &D ev eloper &D ev eloper &D ev eloper & Env ironmentEnv ironmentEnv ironmentEnv ironment CSSICSSICSSICSSI SystemSystemSystemSystem Arc hitectArc hitectArc hitectArc hitect (ESCS)(ESCS)(ESCS)(ESCS) CSSI IT OpsCSSI IT OpsCSSI IT OpsCSSI IT Ops (Applications(Applications(Applications(Applications M anagement)M anagement)M anagement)M anagement) Business Process Environment Diagram Bui ld, T es t & R unBui ld, T es t & R unBui ld, T es t & R unBui ld, T es t & R un U se r Ac c ept an c eU se r Ac c ept an c eU se r Ac c ept an c eU se r Ac c ept an c e Set u p D ev e lope r &Set u p D ev e lope r &Set u p D ev e lope r &Set u p D ev e lope r & En v iro nmentEn v iro nmentEn v iro nmentEn v iro nment Appl icati on Ready for Buil d Requi red Server( s) Informati on Developer availabil ity informati on Updated Developer Availabi lity Informati on Bui ld Inst ruc tions Envi ronment Requirement Informati on D ev elop mentD ev elop mentD ev elop mentD ev elop ment T eamT eamT eamT eam F ut ure Project Init ial isati on Informati on CSSICSSICSSICSSI So f t wa reSo f t wa reSo f t wa reSo f t wa re L ic e nc i ngL ic e nc i ngL ic e nc i ngL ic e nc i ng T eamT eamT eamT eam Al loc at ed Li cenc e Information Li cenc e Reques t Information Software Li cenc es in Place Information Reques ted Sof tware Lic ences Information Purc has ing & F undi ng Information for N ew Software New Software & All oc ated Li cenc e(s ) I nformat ion CSSI I T O psCSSI I T O psCSSI I T O psCSSI I T O ps (Appl ic a t ions(Appl ic a t ions(Appl ic a t ions(Appl ic a t ions Ma nag ement )Ma nag ement )Ma nag ement )Ma nag ement ) CS S I Sy s te mCS S I Sy s te mCS S I Sy s te mCS S I Sy s te m A rc hite c tA rc hite c tA rc hite c tA rc hite c t (E SCS )(E SCS )(E SCS )(E SCS ) Appli cation Ready For Deployment Inf ormation Non-Agile Domai n Requirements I nformat ion Non-Agil e T es t Envi ronments I nformat ion CSSI I T O PSCSSI I T O PSCSSI I T O PSCSSI I T O PS (D C W I N T EL)(D C W I N T EL)(D C W I N T EL)(D C W I N T EL) New Patches f or Deployment Manage Applic ation Dev elopment On Red Netw ork (ESCS::Spec ific::UFO::Production::To Be) - Bus ines s Proc es s Component Diagram Business Process Component Diagram Do mesti c Bil lin g T eamDo mesti c Bil lin g T eamDo mesti c Bil lin g T eamDo mesti c Bil lin g T eam Regul atory Change Notice Customer O wn Read Payment Pl an Change Notice - Bank DrawDown Notice - Bi lling M anager Payment Report -Cust omer Preferred Payment Plan -Regulator Regulati on -MeterReader Reading Detai l - Cus tomer Payme nt Proce ssi ngPayme nt Proce ssi ngPayme nt Proce ssi ngPayme nt Proce ssi ngQ ual ity Assu ranc eQ ual ity Assu ranc eQ ual ity Assu ranc eQ ual ity Assu ranc e Add Reg ula toryAdd Reg ula toryAdd Reg ula toryAdd Reg ula tory Req ui re men tsReq ui re men tsReq ui re men tsReq ui re men ts Gene rate N otic esGene rate N otic esGene rate N otic esGene rate N otic es Ca lc ula te Dom esticCa lc ula te Dom esticCa lc ula te Dom esticCa lc ula te Dom estic Bi ll ingBi ll ingBi ll ingBi ll ing Re cei ve a nd Proc essRe cei ve a nd Proc essRe cei ve a nd Proc essRe cei ve a nd Proc ess Pa ym entPa ym entPa ym entPa ym ent Customer Detai ls Payment Regulatory Advice Bi lli ng Specifics Payment History Bill Customer (ESCS -Demo)- Business Process Implementation Diagram Bi ll Payment Pl an Change Customer Detai ls Business Process Implementation Diagram D e v e lo p me n t Ma n a g e rD e v e lo p me n t Ma n a g e rD e v e lo p me n t Ma n a g e rD e v e lo p me n t Ma n a g e rP ro je c t Ma n a g e rP ro je c t Ma n a g e rP ro je c t Ma n a g e rP ro je c t Ma n a g e r - Implement Non- Standard Soft ware Non-s tand ard s oftware Req uirements In forma tio n - Dev elopment Team Pro ject requi re me nts and de tails A ss e ssA ss e ssA ss e ssA ss e ss Re q u ire me n t sRe q u ire me n t sRe q u ire me n t sRe q u ire me n t s A ss e ssA ss e ssA ss e ssA ss e ss a v a ila b lea v a ila b lea v a ila b lea v a ila b le D e v e lo p e rD e v e lo p e rD e v e lo p e rD e v e lo p e r Ca p a c ityCa p a c ityCa p a c ityCa p a c ity ???? Is De v e lo p e rIs De v e lo p e rIs De v e lo p e rIs De v e lo p e r Ca p a c it yCa p a c it yCa p a c it yCa p a c it y Av a i la b le ?Av a i la b le ?Av a i la b le ?Av a i la b le ? No I n f o rmI n f o rmI n f o rmI n f o rm De v e lo p me n tDe v e lo p me n tDe v e lo p me n tDe v e lo p me n t M a n a g e r th a tM a n a g e r th a tM a n a g e r th a tM a n a g e r th a t n o De v e lo p e rn o De v e lo p e rn o De v e lo p e rn o De v e lo p e r Ca p a c ityCa p a c ityCa p a c ityCa p a c ity Av a ila b leAv a ila b leAv a ila b leAv a ila b le A sse s sA sse s sA sse s sA sse s s Pro j e c tPro j e c tPro j e c tPro j e c t R e q u ire me n t sR e q u ire me n t sR e q u ire me n t sR e q u ire me n t s W it h Re g a rd sW it h Re g a rd sW it h Re g a rd sW it h Re g a rd s t o S o f t wa ret o S o f t wa ret o S o f t wa ret o S o f t wa re T yp eT yp eT yp eT yp e ???? N o n -N o n -N o n -N o n - S t a n d a rdS t a n d a rdS t a n d a rdS t a n d a rd S o f t wa reS o f t wa reS o f t wa reS o f t wa re R e q u ire d ?R e q u ire d ?R e q u ire d ?R e q u ire d ? Y es I n f o rmI n f o rmI n f o rmI n f o rm D e v e lo p me n tD e v e lo p me n tD e v e lo p me n tD e v e lo p me n t Ma n a g e r a n dMa n a g e r a n dMa n a g e r a n dMa n a g e r a n d CSS I S yst e mCSS I S yst e mCSS I S yst e mCSS I S yst e m Arc h i te c t (E SCS )Arc h i te c t (E SCS )Arc h i te c t (E SCS )Arc h i te c t (E SCS ) No n -st a n d a rdNo n -st a n d a rdNo n -st a n d a rdNo n -st a n d a rd so f t w a re isso f t w a re isso f t w a re isso f t w a re is re q u ire dre q u ire dre q u ire dre q u ire d Fu ture P roject In itiali sati on Info rmat ion Y es I n f o rm B u ildI n f o rm B u ildI n f o rm B u ildI n f o rm B u ild Ma n a g e rMa n a g e rMa n a g e rMa n a g e r De v e lo p e rDe v e lo p e rDe v e lo p e rDe v e lo p e r Ca p a c it yCa p a c it yCa p a c it yCa p a c it y A v a ila b leA v a ila b leA v a ila b leA v a ila b le Develo per avail ab ilit y i nformatio n Projec t req uirements a nd de tai ls No - Source Extr a Dev elopment Capac ity Proj ect Requ ireme nts - Sour ce Extra Dev elopment Capac ity Develop er Req uirement In forma tion - Build, Tes t & Run Us er Ac c eptanc e - As sess Env ironment & Build Requirements As ses s Sof tw are Type & Dev eloper Capac ity in A gile Domain (ESCS: :Spec if ic ::UFO::Development::To Be) - Flow chart Business Process
  20. 20. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.20 Current Position • Progress to date Mega Tool selected for EA modelling EA Framework Developed Process Modelling and IT Standards Defined 1st Generation Website Training Courses Developed Built the Key Components of the EA Content
  21. 21. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.21 Next Steps • Implement EA Operating Model and Governance Framework across ESCS • Further exploit content in repository to enable wider support for decision making • Bring all the Architecture domains together in a single repository • Continue development of EA Content • Roll out the training to increase the capability of our modelling community • Publishing of MEGA content to non-MEGA users
  22. 22. Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.22 Key Learning Points • EA required strong and committed sponsorship • EA requires alignment to company mission, objectives and values • Recognition that EA on its own will not deliver financial benefits, it requires a business change framework to help realise those benefits • EA needs to be a business driven activity to achieve its potential benefits • Businesses need to understand potential benefits and take ownership for building the content • Effective Stakeholder Management required at all stage of lifecycle to gain and support buy in • Financial investment required to acquire appropriate resources • Effective development of an EA requires the correct skills, knowledge and experience - £££ • A roadmap/timetable required to drive delivery with supporting implementation plan
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