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Digital	
  Marke,ng	
  Strategy	
  Project	
  
by	
  Chris	
  Robisch	
  
The	
  following	
  slides	
  represent	
  a	
  complete	
  Digital	
  
Marke,ng	
  Strategy	
  presented	
  to	
  a	
  client	
  opera,ng	
  
in	
  Oregon’s	
  WillameBe	
  Valley	
  wine	
  industry.	
  	
  	
  
	
  
The	
  winery’s	
  owner	
  was	
  interviewed	
  at	
  length	
  to	
  
create	
  the	
  Crea,ve	
  Brief.	
  	
  While	
  the	
  client	
  had	
  been	
  
opera,ng	
  with	
  a	
  website	
  and	
  some	
  social	
  media	
  for	
  
several	
  years,	
  she	
  admiBedly	
  did	
  not	
  have	
  an	
  
effec,ve	
  understanding	
  of	
  how	
  to	
  u,lize	
  these	
  
online	
  marke,ng	
  tools.	
  	
  Furthermore,	
  she	
  also	
  did	
  
not	
  have	
  a	
  realiza,on	
  of	
  the	
  poten,al	
  value	
  of	
  
these	
  tools	
  for	
  her	
  business.	
  
CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
What	
  she	
  did	
  know	
  is	
  that	
  sales	
  and	
  visita,on	
  needed	
  to	
  
improve.	
  	
  She	
  also	
  thought	
  the	
  website	
  was	
  not	
  a	
  good	
  
thing,	
  but	
  could	
  be.	
  
	
  
In	
  the	
  realm	
  of	
  digital	
  marke,ng,	
  the	
  owner’s	
  ini,al	
  
spoken	
  concern	
  was	
  the	
  business	
  website.	
  	
  An,quated	
  
and	
  ill-­‐equipped	
  to	
  support	
  the	
  business,	
  it	
  was	
  the	
  first	
  
item	
  she	
  men,oned	
  needing	
  serious	
  aBen,on.	
  
	
  
The	
  interview,	
  and	
  subsequent	
  crea,ve	
  brief,	
  iden,fied	
  
other	
  areas	
  of	
  concern	
  for	
  the	
  business;	
  all	
  areas	
  that	
  are	
  
can	
  be	
  aBributed	
  to	
  the	
  lack	
  of	
  a	
  digital	
  marke,ng	
  
strategy.	
  	
  The	
  primary	
  challenges	
  and	
  business	
  objec,ves	
  
iden,fied	
  (and	
  contained	
  in	
  the	
  CB)	
  are	
  within	
  the	
  Digital	
  
Marke,ng	
  Strategy	
  presenta,on	
  herein.	
  
CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The	
  Scope	
  of	
  Work’s	
  deliverables	
  for	
  this	
  project	
  
were	
  as	
  follows:	
  
	
  
Digital	
  Marke,ng	
  Strategy	
  –	
  Audit	
  and	
  Recommenda,ons	
  
–  Company	
  &	
  Brand	
  Defini,on	
  
–  Target	
  Audience	
  Defini,on	
  
–  Digital	
  Marke,ng	
  Compe,,ve	
  Audit	
  (Brand,	
  Website,	
  Social,	
  SEO)	
  
•  Company	
  compared	
  to	
  three	
  like	
  compe,tors 	
  	
  
–  Insights	
  and	
  Opportuni,es	
  Presented	
  
–  Proposed	
  Digital	
  Marke,ng	
  Plan	
  which	
  includes:	
  
•  Brand	
  Improvements	
  
•  Website	
  Improvements	
  
•  Digital	
  Marke,ng	
  Channels	
  to	
  Deliver	
  
•  SEO	
  and	
  SEM	
  Recommenda,ons	
  
•  Strategic	
  Goals	
  Alignment	
  
•  Touchpoint	
  Matrix	
  
•  Industry	
  and	
  Market	
  Influencer	
  Engagement	
  Strategy	
  
•  Tools	
  of	
  Measurement	
  
–  Proposed	
  Company	
  employees’	
  involvement	
  
CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The	
  client	
  has	
  embraced	
  the	
  strategy	
  presented	
  
and	
  acknowledged	
  the	
  need	
  to	
  implement,	
  as	
  
per	
  the	
  Recommended	
  Next	
  Steps.	
  	
  The	
  client	
  
also	
  has	
  cited	
  a	
  need	
  to	
  finish	
  normal	
  sales	
  and	
  
agricultural	
  ac,vi,es	
  for	
  the	
  year	
  before	
  
pursuing	
  the	
  implementa,on	
  of	
  the	
  strategy	
  
presented.	
  	
  Time,	
  staff	
  and	
  financial	
  resources	
  
have	
  been	
  men,oned	
  as	
  factors	
  in	
  this	
  decision.	
  
CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Airlie Winery
Digital	
  Marke,ng	
  Strategy	
  
Audit	
  and	
  Recommenda.ons	
  
Prepared	
  by	
  CR	
  Crea.ve	
  Marke.ng	
  Strategies	
  
Presented	
  June	
  16,	
  2015	
  
Table of Contents
•  Who	
  and	
  What	
  is	
  Airlie?	
  
–  Real	
  and	
  Perceived	
  
•  Your	
  Target	
  Audience	
  
•  Your	
  Business	
  Challenges	
  
•  Your	
  Business	
  Objec,ves	
  
•  How	
  Do	
  You	
  Stack	
  Up?	
  
•  Do	
  Opportuni,es	
  Exist?	
  	
  YES	
  
•  So	
  Now	
  What?	
  	
  The	
  Plan	
  
–  Concepts,	
  Pla`orms,	
  Tools	
  
•  Next	
  Steps	
  Recommended	
  
–  Hint:	
  	
  this	
  is	
  where	
  it	
  gets	
  fun!	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Who is Airlie Winery?
Who	
  You	
  Are	
  and	
  What	
  You	
  Do…	
  
•  We	
  have	
  produced	
  serious	
  whites	
  and	
  elegant	
  reds,	
  since	
  
1986	
  
•  Sustainability	
  and	
  rela,onships	
  consume	
  us.	
  	
  	
  
•  We	
  work	
  hard	
  at	
  our	
  crag	
  and	
  play	
  hard	
  too.	
  	
  	
  
•  Our	
  friends	
  come	
  from	
  our	
  customers	
  
•  Our	
  winery	
  is	
  a	
  place	
  to	
  sit	
  and	
  stay	
  
•  We	
  distribute	
  wholesale	
  to	
  grocery	
  and	
  liquor	
  stores	
  and	
  sell	
  
	
  direct	
  retail	
  onsite	
  and	
  through	
  our	
  website	
  
•  We	
  provide	
  onsite	
  tas,ngs	
  to	
  our	
  visitors	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Your Target Audience
The	
  majority	
  of	
  your	
  prospects:	
  	
  
•  Have	
  a	
  rela,onship	
  with	
  wine	
  as	
  an	
  experience,	
  part	
  of	
  their	
  
social	
  lives	
  
•  Are	
  loyal	
  to	
  their	
  wine	
  tastes/choices	
  and	
  local	
  businesses	
  
•  Peer	
  opinions	
  are	
  important	
  to	
  them;	
  even	
  more	
  important	
  to	
  
Oregonians	
  who	
  possess	
  a	
  strong	
  “pay	
  it	
  forward”	
  aktude	
  
•  Majority	
  of	
  all	
  wine	
  consumers	
  are:	
  
–  Educated	
  beyond	
  a	
  high	
  school	
  educa,on	
  
–  25	
  to	
  64	
  years	
  of	
  age	
  
–  59%	
  of	
  wine	
  purchases	
  are	
  for	
  regular,	
  consistent	
  consump,on	
  
–  Judge	
  wine	
  on	
  value,	
  not	
  price	
  
	
  Wine	
  Consumer	
  informa.on	
  source:	
  	
  Associa.on	
  for	
  Consumer	
  Research	
  and	
  the	
  Beverage	
  Journal	
  
•  Enjoy	
  outdoor	
  experiences	
  and	
  recrea,on	
  
	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Your Target Audience
The	
  majority	
  of	
  your	
  prospects	
  (con,nued):	
  	
  
•  55%	
  of	
  wine	
  consumers	
  are	
  women,	
  male	
  percentage	
  has	
  increased	
  
over	
  last	
  decade	
  
•  Millennials	
  (21-­‐36)	
  are	
  now	
  second	
  largest	
  age	
  group	
  of	
  actual	
  wine	
  
consumers	
  
•  Top	
  4	
  Reasons	
  consumers	
  drink	
  wine:	
  
–  Enjoy	
  the	
  Taste	
  
–  Pair	
  with	
  food	
  
–  Socialize	
  with	
  friends	
  
–  To	
  Relax	
  
•  Wine	
  Consumers	
  use	
  Social	
  Media:	
  
–  80%	
  of	
  wine	
  drinkers	
  use	
  Facebook	
  
–  Wine	
  is	
  the	
  3rd	
  most	
  popular	
  subject	
  on	
  Pinterest	
  
–  Wine	
  drinkers	
  talk	
  about	
  wine	
  online	
  63	
  ,mes/minute	
  
–  50%	
  more	
  likely	
  to	
  interact	
  with	
  brands	
  online	
  
	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Business Challenges
•  Inadequate	
  Metrics	
  –	
  Onsite	
  Visita,on,	
  Website	
  
•  Product	
  Sales	
  at	
  62-­‐67%	
  of	
  capacity	
  
•  Sales	
  and	
  Net	
  Income/Loss	
  are	
  stagnant,	
  year-­‐to-­‐year	
  
•  Net	
  Income/Loss:	
  	
  “We’re	
  breaking	
  even”	
  each	
  year	
  
•  Onsite	
  Visita,on/Tas,ngs	
  is	
  only	
  at	
  ~50%	
  of	
  loca,on	
  capacity	
  
•  E-­‐commerce	
  retail	
  only	
  accounts	
  for	
  4.8%	
  of	
  gross	
  revenue	
  
•  Wholesale	
  Sales	
  are	
  Lagging	
  
–  Distributorship	
  limited	
  to	
  10	
  US	
  states	
  
–  Unable	
  make	
  a	
  dent	
  in	
  major	
  OR	
  markets	
  thus	
  far	
  
•  Pricing?	
  	
  Tas,ngs	
  and	
  Product	
  
•  Wine	
  Club	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Business Objectives
•  Increase	
  total	
  sales	
  volume	
  50-­‐60%	
  
•  Increase	
  online	
  retail	
  sales	
  	
  
•  Expand	
  wholesale	
  opportuni,es	
  
– Obtain	
  distributors	
  in	
  the	
  eastern	
  and	
  
southeastern	
  US	
  
– Crack	
  the	
  Portland	
  restaurant/bar	
  market	
  
– Expand	
  presence	
  in	
  OR	
  grocery	
  and	
  liquor	
  stores	
  
•  Increase	
  onsite	
  visita,ons,	
  tas,ngs,	
  and	
  sales	
  
•  Increase	
  financial	
  value	
  of	
  the	
  Company	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do You Stack Up?	
  
Airlie’s	
  Online	
  Visual	
  Presence	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Winter’s	
  Hill	
  Vineyard”	
  
	
  
Who	
  is	
  Winter’s	
  Hill?	
  
“A	
  family	
  legacy	
  of	
  Oregon	
  Pinot	
  Noir	
  and	
  Pinot	
  Gris	
  in	
  the	
  Dundee	
  Hills”	
  
Offers	
  onsite	
  tas,ngs,	
  sells	
  wines	
  through	
  its	
  website,	
  sells	
  grapes	
  wholesale	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Kramer	
  Vineyards”	
  
	
  
Who	
  is	
  Kramer	
  Vineyards?	
  
“Two	
  genera,ons	
  &	
  30	
  Years	
  of	
  Oregon	
  Winegrowing”	
  
Offers	
  onsite	
  tas,ng,	
  sells	
  retail	
  through	
  its	
  website	
  and	
  wholesale	
  through	
  distributors	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Illahe	
  Vineyards”	
  
	
  
Who	
  is	
  Illahe	
  Vineyards?	
  
“UNDEFINED”	
  
Offers	
  onsite	
  tas,ngs,	
  sells	
  retail	
  through	
  its	
  website,	
  and	
  wholesales	
  through	
  distributors	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do You Stack Up?	
  
Illahe	
  Vineyards	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  is	
  unique,	
  may	
  
appeal	
  to	
  some,	
  but	
  seems	
  
out	
  of	
  place	
  in	
  industry	
  
•  Blog	
  post	
  frequency	
  is	
  poor	
  
and	
  bad	
  content	
  
•  Inconsistent	
  Branding	
  
•  Very	
  infrequent	
  pos,ng	
  &	
  
low	
  engagement	
  
•  Needs	
  engaging	
  content	
  
everywhere	
  
•  Need	
  to	
  add	
  LinkedIn	
  
Social	
  Media	
  Score	
  
5	
  of	
  30;	
  17%	
  
	
  
SEO	
  Percep,ons	
  
•  Meta	
  and	
  Alt	
  Tag	
  Needed	
  
•  Site	
  Map	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Site	
  Rank:	
  	
  17,188,056	
  
	
  
	
  
Kramer	
  Vineyards	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  is	
  bland,	
  boring	
  
and	
  needs	
  engaging	
  
content	
  
•  Blog	
  does	
  not	
  exist	
  	
  
•  Classy	
  logo	
  &	
  good	
  brand	
  
imagery	
  exists	
  
•  Very	
  Infrequent	
  pos,ng	
  &	
  	
  
	
  	
  	
  	
  	
  low	
  engagement	
  
•  Engaging	
  content	
  needed	
  
on	
  social	
  channels	
  	
  
•  Need	
  to	
  add	
  LinkedIn	
  
Social	
  Media	
  Score	
  
7	
  of	
  30;	
  23%	
  
	
  
SEO	
  Percep,ons	
  
•  Meta	
  and	
  Alt	
  Tag	
  Needed	
  
•  Site	
  Map	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Emarke,ng	
  Elements	
  
Must	
  be	
  Improved	
  
•  Site	
  Rank:	
  	
  13,145,580	
  
	
  
Winter’s	
  Hill	
  Vineyard	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  has	
  good	
  structure,	
  
but	
  needs	
  user-­‐focused	
  
content	
  badly,	
  less	
  text	
  on	
  
home	
  page	
  
•  Blog	
  not	
  used	
  properly	
  
•  Inconsistent	
  brand	
  imagery	
  
•  Infrequent	
  pos,ng	
  &	
  	
  
	
  	
  	
  	
  	
  low	
  engagement	
  
•  Engaging	
  content	
  needed	
  
everywhere	
  	
  
•  Needs	
  to	
  add	
  LinkedIn	
  
•  Need	
  to	
  improve	
  Google+	
  
	
  
Social	
  Media	
  Score	
  
8	
  of	
  30;	
  27%	
  
	
  
SEO	
  Percep,ons	
  
•  Alt	
  Tags	
  Needed	
  
•  Site	
  Map	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Emarke,ng	
  Elements	
  Must	
  
be	
  Improved	
  
•  Site	
  Rank:	
  	
  7,553,335	
  
	
  
Airlie	
  Winery	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  –	
  not	
  good;	
  
	
  	
  	
  	
  	
  needs	
  full	
  replacement	
  
•  Blog	
  exists	
  but	
  not	
  used	
  
•  Poor	
  brand	
  imagery	
  
•  Infrequent	
  pos,ng	
  &	
  	
  
	
  	
  	
  	
  	
  very	
  low	
  engagement	
  
•  Engaging	
  content	
  needed	
  
everywhere	
  
•  LinkedIn	
  profile	
  needed	
  
•  Realignment	
  of	
  Channels	
  
necessary	
  
	
  
Social	
  Media	
  Score	
  
5	
  of	
  30;	
  17%	
  
	
  
SEO	
  Percep,ons	
  
•  Meta	
  and	
  Alt	
  Tag	
  Needed	
  
•  Site	
  Func,onality	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Emarke,ng	
  Elements	
  
Needed	
  
•  Site	
  Rank:	
  	
  8,345,555	
  
	
  
	
   Note:	
  	
  Brand	
  Profiles	
  and	
  performance	
  summary	
  for	
  SpindriL,	
  Adelsheim,	
  Sokol	
  Blosser,	
  and	
  LeL	
  Coast	
  Cellars	
  are	
  within	
  Appendix	
  	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do You Stack Up?
Scoring	
  Summary	
  
Social	
  Media	
  Summary	
  
Note:	
  	
  Brand	
  Profiles	
  and	
  performance	
  summary	
  for	
  SpindriL,	
  Adelsheim,	
  Sokol	
  Blosser,	
  and	
  LeL	
  Coast	
  Cellars	
  are	
  within	
  Appendix	
  	
  
Each	
  category	
  is	
  rated	
  on	
  a	
  0-­‐5	
  scale	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
How Do We Stack Up?
Scoring	
  Summary	
  
SEO	
  Summary	
  
Note:	
  	
  Brand	
  Profiles	
  and	
  performance	
  summary	
  for	
  SpindriL,	
  Adelsheim,	
  Sokol	
  Blosser,	
  and	
  LeL	
  Coast	
  Cellars	
  are	
  within	
  Appendix	
  	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Opportunities DO Exist!
•  Define	
  Your	
  Brand	
  –	
  The	
  Horse	
  that	
  Pulls	
  the	
  Cart	
  
•  Improve	
  Imagery	
  –	
  Logo	
  and	
  Brand	
  
•  Website	
  Replacement	
  –	
  Can	
  Easily	
  Win	
  This	
  
–  Layout/Appearance,	
  Keywords,	
  Naviga,on,	
  Content,	
  Sales	
  Funnel	
  Considera,ons	
  
•  Weak	
  Content	
  by	
  All	
  
–  It’s	
  about	
  the	
  Customer	
  or	
  Prospect!	
  
–  Educate/Inform	
  -­‐>	
  Target	
  =	
  Value	
  Increase	
  	
  
–  Post-­‐sale	
  and	
  customer	
  reten,on	
  nurturing	
  is	
  ignored	
  
•  Blog,	
  Blog,	
  Blog!	
  	
  Everyone	
  in	
  industry	
  is	
  lagging	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Opportunities DO Exist!
•  Infrequent	
  Usage	
  for	
  All	
  –	
  Begging	
  for	
  dominance	
  
	
  
•  No	
  Ac,vity	
  and/or	
  No	
  Updates	
  –	
  Wide-­‐open	
  Opp	
  
	
  
•  LOW	
  Engagement	
  with	
  Thought	
  Leaders	
  	
  
•  Consistency	
  Across	
  Channels	
  is	
  Lacking	
  –	
  HUGE	
  OPP	
  
•  Overall,	
  everyone	
  is	
  missing	
  the	
  point	
  of	
  (and	
  is	
  
very	
  poor	
  at)	
  Digital	
  Marke,ng	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
•  Define	
  the	
  Brand	
  	
  
•  Create	
  Strategic	
  Goals	
  Alignment	
  
•  Website	
  Replacement	
  	
  
•  SEO/Keyword	
  Development	
  
•  Analy,cs	
  &	
  Repor,ng	
  Development	
  
•  Implementa,on	
  
–  Key	
  Messages	
  and	
  Offers	
  
–  Social	
  Media	
  Channels	
  to	
  Deliver	
  
–  Engaging	
  Industry	
  and	
  Market	
  Influencers	
  
–  Proposed	
  Team	
  Members	
  responsibili,es	
  
–  Measurements	
  of	
  Success	
  
–  SEM	
  Development	
  (post	
  Website	
  and	
  SM	
  re-­‐launch)	
  
–  Paid	
  Social	
  Development	
  (post	
  Website	
  and	
  SM	
  re-­‐launch)	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Define	
  the	
  Brand	
  
•  Brand	
  Exercise	
  will	
  help	
  
•  Who	
  We	
  Are	
  and	
  What	
  We	
  Do,	
  and	
  Consider:	
  	
  
–  Target	
  Audience	
  
–  Brand	
  Promise	
  
–  Brand	
  Behavior	
  
–  Brand	
  Prac,ce	
  
•  Linguis,cs,	
  Visuals,	
  Messages	
  
•  Update	
  Logo	
  
–  Add	
  “Winery”?	
  
–  Make	
  it	
  POP	
  &	
  Hit	
  Emo,onal	
  Touch	
  Points	
  	
  
•  Update	
  Image	
  &	
  Video	
  Library	
  	
  
–  Add	
  logo	
  to	
  all;	
  brand	
  those	
  visuals	
  
•  Distribute	
  Images	
  and	
  Videos	
  Across	
  All	
  Channels	
  
•  Ensure	
  Logo	
  and	
  Slogan	
  Shown	
  Everywhere	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Define	
  the	
  Brand	
  
Apply	
  to	
  all	
  channels;	
  online,	
  offline,	
  onsite,	
  behaviors	
  and	
  
prac,ces:	
  
–  Website	
  Header	
  and	
  SM	
  Profiles	
  to	
  Match	
  
–  Consistent	
  Graphics	
  /	
  Colors	
  /	
  “Feel”	
  Across	
  All	
  Online	
  Channels	
  
–  Consistent	
  Layout	
  and	
  Func,onality	
  Across	
  All	
  Online	
  Channels	
  
–  Incorporate	
  the	
  Brand	
  strategy	
  into	
  all	
  content,	
  marke,ng	
  and	
  
opera,onal	
  thoughts	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Strategic	
  Goals	
  Alignment	
  
We	
  will	
  address	
  Brand	
  Goals:	
  
•  Iden,fy	
  each	
  Goal	
  Category	
  
•  Define	
  each	
  Goal(s)	
  within	
  Category	
  
•  Iden,fy	
  Ac,ons	
  to	
  Reach	
  each	
  Goal	
  
•  Iden,fy	
  the	
  Audience	
  for	
  each	
  Goal	
  
•  List	
  the	
  Benefits	
  of	
  Reaching	
  each	
  Goal	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Website	
  Replacement	
  
•  Create	
  Site	
  Organiza,onal	
  Chart	
  
•  De-­‐CluBer	
  and	
  Simplify	
  the	
  Design	
  
•  Incorporate	
  Updated	
  Branding	
  (visuals,	
  art,	
  etc)	
  
•  Home	
  Page	
  –	
  Clean-­‐Up	
  for	
  Site	
  Visit	
  Depth	
  
•  Ensure	
  Brand	
  Strategy	
  and	
  SEO	
  Objec,ves	
  Met	
  
–  Breadcrumb	
  Naviga,on	
  
–  Keyword-­‐aided	
  links	
  
–  Sitemap	
  and	
  Robot.txt	
  files	
  
–  Content	
  Strategy	
  
•  Insert	
  Landing	
  Pages	
  for	
  SEM	
  use,	
  when	
  appropriate	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
SEO/Keyword	
  Development	
  
•  SEO	
  Audit	
  and	
  Iden,fy	
  Keywords	
  
•  Insert	
  Keywords	
  into	
  Website	
  Structure	
  
–  Appropriate	
  Title	
  and	
  Descrip,on	
  for	
  each	
  page	
  
–  Meta	
  Tag	
  for	
  all	
  pages	
  
–  Alt	
  Tags	
  for	
  Images/Graphics	
  
–  Proper	
  Link	
  Crea,on	
  
•  Insert	
  Keywords	
  into	
  all	
  Online	
  Content	
  	
  
–  Aka	
  Content	
  Strategy	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Analy,cs	
  Development	
  
•  Build	
  KPIs	
  Report	
  for	
  Website	
  and	
  Social	
  Media	
  
•  Build	
  Google	
  Analy,cs	
  Dashboard	
  for	
  Website	
  
•  Prepare	
  Bi-­‐Monthly	
  KPIs	
  Reports	
  
–  Ini,al/Baseline	
  Report(s)	
  prior	
  to	
  re-­‐launch	
  of	
  website	
  and	
  
SM	
  
–  Post	
  re-­‐launch	
  
•  Insert	
  other	
  Social	
  Media	
  Repor,ng	
  Source	
  Data	
  post	
  
re-­‐launch	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Methods	
  for	
  Success	
  
Key	
  Messages	
  and	
  Offers	
  Development	
  
•  Develop	
  Touchpoint	
  Matrix	
  for	
  Channel	
  Op,miza,on	
  and	
  
Engagement	
  
–  ABach	
  to	
  each	
  key	
  message:	
  	
  Content	
  Topic,	
  Online	
  Loca,on,	
  Offers,	
  
Keywords,	
  Thought	
  Leaders	
  
•  Determine	
  Key	
  Messages	
  for	
  Social	
  Media	
  and	
  Blog	
  
–  List	
  topics	
  based	
  on	
  SEO,	
  Brand,	
  Audience,	
  Channel	
  using	
  Touchpoint	
  
Matrix	
  and	
  Industry	
  &	
  Market	
  Influencer	
  Strategy	
  Table	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Methods	
  for	
  Success	
  
Channels	
  to	
  Deliver	
  –	
  Social	
  Media	
  
•  	
  Primary:	
  
	
  
	
  
	
  
	
  
•  Secondary:	
  	
  
	
  
•  Other:	
  	
  Email,	
  Social	
  Media	
  News	
  Release	
  
	
  
Touchpoint	
  Matrix	
  –	
  Helps	
  Us	
  to	
  Manage	
  Social	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Methods	
  for	
  Success	
  
Proposed	
  Teams	
  
•  Social	
  Web	
  Ac,on	
  Team	
  
–  Owner,	
  Winemaker,	
  Sales,	
  Marke,ng,	
  3rd	
  Party	
  Sources	
  
•  Subject	
  MaBer	
  Experts	
  	
  
–  Key	
  for	
  Blog,	
  SM	
  Engagement,	
  Finalizing	
  Keyword	
  Use	
  
•  Content	
  Crea,on	
  Partners;	
  visual	
  and	
  wriBen	
  assets	
  
–  Marke,ng	
  to	
  have	
  role	
  in	
  edi,ng	
  and	
  media	
  placement	
  
–  Internal	
  SMEs	
  and	
  3rd	
  Party/external	
  visual	
  experts	
  to	
  create	
  
•  Ownership	
  and	
  Management	
  team	
  will	
  review	
  monthly	
  Social	
  
Media,	
  Website,	
  SEM	
  and	
  Paid	
  Social	
  Repor,ng	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Methods	
  for	
  Success	
  
Measurements	
  
•  Monthly	
  Reports	
  -­‐	
  weekly	
  sta,s,cs	
  	
  
	
  
•  Sources:	
  	
  Klout,	
  SocialMen,on,	
  Twitalyzer,	
  SproutSocial,	
  
Google	
  Analy,cs,	
  Airlie’s	
  other	
  Internal	
  Traffic	
  Data	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
The Plan
Methods	
  for	
  Success	
  
SEM	
  and	
  Paid	
  Social	
  Development	
  (when	
  appropriate)	
  
•  U,lize	
  Keyword	
  Audit	
  and	
  Budget	
  for	
  Google	
  
Campaign	
  	
  
•  Build	
  Google	
  Ads,	
  Display	
  Ads,	
  and	
  Landing	
  Pages	
  	
  
•  Incorporate	
  any	
  Special	
  Campaigns	
  and	
  Events	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Closing Summary
Recommended	
  Next	
  Steps	
  
1.  Brand	
  Revitaliza,on	
  Project	
  
2.  Brand	
  Assets	
  Project	
  
a.  Logo,	
  visuals,	
  etc.	
  
3.  Analy,cs	
  and	
  Measurement	
  Project	
  (pre-­‐launch)	
  
4.  Website	
  Project	
  
a.  SEO	
  and	
  Keyword	
  Development	
  included	
  
5.  Social	
  Media,	
  Blog,	
  Content	
  Strategy	
  Project	
  
a.  Touchpoint	
  Matrix,	
  Influencer	
  Engagement	
  Strategy,	
  and	
  Content	
  
Calendar	
  included	
  
6.  Analy,cs	
  and	
  Measurement	
  Project	
  2	
  (post-­‐launch)	
  
7.  SEM	
  	
  &	
  Paid	
  Social	
  Development	
  (post	
  Website	
  and	
  SM	
  re-­‐launch)	
  
Airlie	
  Winery	
  –	
  Digital	
  Marke.ng	
  Strategy	
  CR	
  Crea,ve	
  Marke,ng	
  Strategies	
  
Appendix	
  
•  Addi,onal	
  Target	
  Audience	
  and	
  Wine	
  
Industry	
  Informa,on	
  (2	
  Slides)	
  
•  Addi,onal	
  Compe,,ve	
  Visual	
  Audit	
  Detail	
  
(5	
  slides)	
  
Your Target Audience
Some	
  fun	
  facts	
  about	
  Wine	
  Consumers	
  in	
  the	
  Digital	
  Age	
  
•  Average	
  22	
  hours	
  of	
  digital	
  media	
  usage	
  per	
  week	
  
•  Use	
  mobile	
  devices	
  45%	
  more	
  than	
  average	
  consumer	
  	
  
–  36%	
  more	
  likely	
  than	
  average	
  consumers	
  to	
  research	
  products	
  on	
  
mobile	
  devices	
  
•  50%	
  more	
  likely	
  to	
  interact	
  with	
  brands	
  online	
  
•  They	
  share,	
  consume,	
  and	
  create	
  2	
  ,mes	
  as	
  much	
  digital	
  
content	
  than	
  average	
  consumer	
  
–  69%	
  more	
  likely	
  to	
  share	
  branded	
  content	
  
•  78%	
  of	
  consumers	
  say	
  that	
  brand	
  posts	
  on	
  social	
  media	
  
influence	
  their	
  in-­‐store	
  purchase	
  behavior	
  
–  52%	
  of	
  consumers	
  use	
  technology	
  while	
  grocery	
  shopping	
  
–  62%	
  of	
  consumers	
  purchase	
  in-­‐store	
  ager	
  researching	
  online	
  
•  91%	
  visit	
  a	
  store	
  because	
  of	
  an	
  online	
  experience	
  
	
  
Your Target Audience
Other	
  Wine	
  Industry	
  Informa,on	
  
•  Most	
  popular	
  varietals,	
  off-­‐premise,	
  in	
  order:	
  
–  Chardonnay,	
  Cabernet	
  Sauvignon,	
  Pinot	
  Grigio,	
  Merlot,	
  Blends	
  
•  Syrah	
  and	
  white	
  zinfadel	
  con,nue	
  to	
  decline	
  in	
  popularity	
  
•  Crea,ve	
  opportuni,es	
  for	
  wine	
  include:	
  
–  Seasonal	
  wines	
  
–  New	
  types	
  of	
  containers:	
  
•  Mini	
  6-­‐packs	
  
•  New	
  varietals	
  
•  Blends	
  
•  Innova,ve	
  labeling	
  
•  2013	
  Online	
  sales	
  to	
  consumers:	
  winery	
  to	
  consumer	
  increased	
  9.3%	
  and	
  
increased	
  17%	
  overall	
  
•  2013	
  Online	
  sales	
  to	
  consumers	
  by	
  wineries:	
  	
  3.47	
  million	
  cases,	
  or	
  an	
  
average	
  of	
  500	
  cases	
  per	
  winery	
  
•  Most	
  Wine	
  sold	
  by	
  state,	
  in	
  order:	
  
–  CA,	
  WA,	
  NY,	
  OR,	
  TX,	
  VA	
  
	
  
How Do You Stack Up?	
  
Le8	
  Coast	
  Cellars	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  has	
  good	
  layout	
  
and	
  org.	
  structure	
  with	
  
good	
  content.	
  	
  Appealing	
  
site	
  but	
  home	
  page	
  could	
  
improve	
  (content	
  layout)	
  
•  No	
  Blog	
  
•  Inconsistent	
  Branding	
  and	
  
Imagery	
  
•  Logo	
  (font)	
  does	
  not	
  seem	
  
to	
  fit	
  brand	
  
•  Social:	
  needs	
  to	
  seriously	
  
improve	
  content,	
  frequency	
  
and	
  engagement	
  
	
  
Social	
  Media	
  Score	
  
8	
  of	
  30;	
  27%	
  
	
  
SEO	
  Percep,ons	
  
•  Alt	
  Tags	
  Needed	
  
•  Site	
  Map	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Emarke,ng	
  Elements	
  Don’t	
  
Exist	
  
•  Site	
  Rank:	
  	
  6,709,332	
  
	
  
	
  
	
  
Sokol	
  Blosser	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  layout	
  is	
  so-­‐so,	
  
menu	
  doesn’t	
  fit	
  look,	
  
social	
  links	
  are	
  “hidden”,	
  
but	
  site	
  is	
  elegant,	
  
appealing	
  and	
  has	
  good	
  
content	
  	
  
•  Blog	
  is	
  “hidden”,	
  sparse	
  
•  Logo	
  is	
  so-­‐so,	
  imagery	
  is	
  
nice	
  doesn’t	
  say	
  “wine”	
  
•  Social:	
  needs	
  to	
  improve	
  
engagement,	
  frequency	
  
and	
  produce	
  strong	
  
content	
  
Social	
  Media	
  Score	
  
12	
  of	
  30;	
  40%	
  
	
  
SEO	
  Percep,ons	
  
•  Meta	
  Tag	
  work	
  needed	
  
•  Alt	
  Tags	
  Needed	
  
•  Site	
  Map	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Blog	
  (Emarke,ng)	
  Needs	
  
to	
  be	
  moved	
  within	
  Menu	
  
•  Site	
  Rank:	
  	
  1,216,335	
  
	
  
Adelsheim	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  has	
  good	
  structure,	
  
powerful	
  look,	
  classy,	
  good	
  
imagery,	
  content	
  needs	
  
some	
  work,	
  home	
  page	
  
needs	
  work	
  too	
  
•  No	
  Blog	
  
•  Inconsistent	
  brand	
  imagery	
  
•  Infrequent	
  pos,ng	
  &	
  	
  
	
  	
  	
  	
  	
  low	
  engagement	
  
•  Engaging	
  content	
  needed	
  
everywhere	
  	
  
•  Need	
  to	
  improve	
  Google+	
  
	
  
Social	
  Media	
  Score	
  
8	
  of	
  30;	
  27%	
  
	
  
SEO	
  Percep,ons	
  
•  Alt	
  Tags	
  Needed	
  
•  Site	
  Map	
  and	
  
	
  	
  	
  	
  	
  Naviga,on	
  Fixes	
  Needed	
  
•  Emarke,ng	
  Elements	
  Don’t	
  
Exist	
  
•  Site	
  Rank:	
  	
  2,776,485	
  
	
  
Spindri8	
  	
  
Ac,ve	
  Social	
  Channels	
  
	
  
	
  
Social	
  Percep,ons	
  
•  Website	
  structure	
  is	
  good	
  
but	
  is	
  not	
  aBrac,ve	
  and	
  
needs	
  content	
  
•  Blog	
  exists	
  but	
  is	
  really	
  news	
  
•  Inconsistent	
  brand	
  imagery	
  
•  Logo	
  is	
  confusing	
  
•  VERY	
  poor	
  frequency	
  and	
  
engagement	
  on	
  social	
  
•  Engaging	
  content	
  needed	
  
everywhere	
  
•  LinkedIn	
  profile	
  
improvement	
  needed	
  
	
  
Social	
  Media	
  Score	
  
4	
  of	
  30;	
  13%	
  
	
  
SEO	
  Percep,ons	
  
•  Good	
  SEO	
  work	
  done	
  
•  Site	
  Rank:	
  	
  12,444,737	
  
	
  
	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Spindrig	
  Cellars	
  ”	
  
	
  
Who	
  is	
  Spindri8	
  Cellars?	
  
“From	
  our	
  first	
  vintage	
  we	
  have	
  been	
  dedicated	
  to	
  producing	
  sustainable	
  
	
  Oregon	
  Pinot	
  Noir,	
  Oregon	
  Pinot	
  Gris,	
  Pinot	
  Blanc,	
  and	
  Syrah	
  wines.”	
  
Offers	
  onsite	
  tas,ngs	
  and	
  sells	
  retail	
  through	
  its	
  website	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Adelsheim	
  Vineyard”	
  
	
  
Who	
  is	
  Adelsheim	
  Vineyard?	
  
“Adelsheim	
  Vineyard	
  is	
  a	
  top	
  Oregon	
  winery	
  in	
  the	
  WillameBe	
  Valley	
  in	
  the	
  
Chehalem	
  Mountains	
  AVA	
  producing	
  Pinot	
  noir,	
  Chardonnay,	
  Pinot	
  gris,	
  Auxerrois,	
  Pinot	
  blanc,	
  Syrah”	
  
Offers	
  onsite	
  tas,ngs,	
  some	
  food,	
  sells	
  retail	
  through	
  its	
  website,	
  and	
  wholesales	
  through	
  distributors	
  
Note:	
  	
  Website	
  header	
  image	
  could	
  not	
  be	
  copied	
  	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Sokol	
  Blosser	
  Winery”	
  
	
  
Who	
  is	
  Sokol	
  Blosser	
  Winery?	
  
“A	
  second	
  genera,on	
  family	
  owned	
  and	
  operated	
  Winery	
  and	
  Tas,ng	
  Room	
  in	
  
Dundee,	
  Oregon	
  producing	
  Pinot	
  Noir	
  and	
  Pinot	
  Gris	
  wines”	
  
Offers	
  onsite	
  tas,ngs,	
  food,	
  tours,	
  sells	
  retail	
  through	
  its	
  website,	
  and	
  wholesales	
  through	
  distributors	
  
How Do You Stack Up?	
  
Online	
  Visual	
  Presence	
  for	
  “Leg	
  Coast	
  Cellars”	
  
	
  
Who	
  is	
  Le8	
  Coast	
  Cellars?	
  
“Sustainable	
  Wines”	
  
Offers	
  onsite	
  tas,ngs,	
  food,	
  sells	
  retail	
  through	
  its	
  website,	
  and	
  wholesales	
  through	
  distributors	
  

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Digital Marketing Strategy Project: Airlie Winery

  • 1.
  • 2. Digital  Marke,ng  Strategy  Project   by  Chris  Robisch   The  following  slides  represent  a  complete  Digital   Marke,ng  Strategy  presented  to  a  client  opera,ng   in  Oregon’s  WillameBe  Valley  wine  industry.         The  winery’s  owner  was  interviewed  at  length  to   create  the  Crea,ve  Brief.    While  the  client  had  been   opera,ng  with  a  website  and  some  social  media  for   several  years,  she  admiBedly  did  not  have  an   effec,ve  understanding  of  how  to  u,lize  these   online  marke,ng  tools.    Furthermore,  she  also  did   not  have  a  realiza,on  of  the  poten,al  value  of   these  tools  for  her  business.   CR  Crea,ve  Marke,ng  Strategies  
  • 3. What  she  did  know  is  that  sales  and  visita,on  needed  to   improve.    She  also  thought  the  website  was  not  a  good   thing,  but  could  be.     In  the  realm  of  digital  marke,ng,  the  owner’s  ini,al   spoken  concern  was  the  business  website.    An,quated   and  ill-­‐equipped  to  support  the  business,  it  was  the  first   item  she  men,oned  needing  serious  aBen,on.     The  interview,  and  subsequent  crea,ve  brief,  iden,fied   other  areas  of  concern  for  the  business;  all  areas  that  are   can  be  aBributed  to  the  lack  of  a  digital  marke,ng   strategy.    The  primary  challenges  and  business  objec,ves   iden,fied  (and  contained  in  the  CB)  are  within  the  Digital   Marke,ng  Strategy  presenta,on  herein.   CR  Crea,ve  Marke,ng  Strategies  
  • 4. The  Scope  of  Work’s  deliverables  for  this  project   were  as  follows:     Digital  Marke,ng  Strategy  –  Audit  and  Recommenda,ons   –  Company  &  Brand  Defini,on   –  Target  Audience  Defini,on   –  Digital  Marke,ng  Compe,,ve  Audit  (Brand,  Website,  Social,  SEO)   •  Company  compared  to  three  like  compe,tors     –  Insights  and  Opportuni,es  Presented   –  Proposed  Digital  Marke,ng  Plan  which  includes:   •  Brand  Improvements   •  Website  Improvements   •  Digital  Marke,ng  Channels  to  Deliver   •  SEO  and  SEM  Recommenda,ons   •  Strategic  Goals  Alignment   •  Touchpoint  Matrix   •  Industry  and  Market  Influencer  Engagement  Strategy   •  Tools  of  Measurement   –  Proposed  Company  employees’  involvement   CR  Crea,ve  Marke,ng  Strategies  
  • 5. The  client  has  embraced  the  strategy  presented   and  acknowledged  the  need  to  implement,  as   per  the  Recommended  Next  Steps.    The  client   also  has  cited  a  need  to  finish  normal  sales  and   agricultural  ac,vi,es  for  the  year  before   pursuing  the  implementa,on  of  the  strategy   presented.    Time,  staff  and  financial  resources   have  been  men,oned  as  factors  in  this  decision.   CR  Crea,ve  Marke,ng  Strategies  
  • 6. Airlie Winery Digital  Marke,ng  Strategy   Audit  and  Recommenda.ons   Prepared  by  CR  Crea.ve  Marke.ng  Strategies   Presented  June  16,  2015  
  • 7. Table of Contents •  Who  and  What  is  Airlie?   –  Real  and  Perceived   •  Your  Target  Audience   •  Your  Business  Challenges   •  Your  Business  Objec,ves   •  How  Do  You  Stack  Up?   •  Do  Opportuni,es  Exist?    YES   •  So  Now  What?    The  Plan   –  Concepts,  Pla`orms,  Tools   •  Next  Steps  Recommended   –  Hint:    this  is  where  it  gets  fun!   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 8. Who is Airlie Winery? Who  You  Are  and  What  You  Do…   •  We  have  produced  serious  whites  and  elegant  reds,  since   1986   •  Sustainability  and  rela,onships  consume  us.       •  We  work  hard  at  our  crag  and  play  hard  too.       •  Our  friends  come  from  our  customers   •  Our  winery  is  a  place  to  sit  and  stay   •  We  distribute  wholesale  to  grocery  and  liquor  stores  and  sell    direct  retail  onsite  and  through  our  website   •  We  provide  onsite  tas,ngs  to  our  visitors   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 9. Your Target Audience The  majority  of  your  prospects:     •  Have  a  rela,onship  with  wine  as  an  experience,  part  of  their   social  lives   •  Are  loyal  to  their  wine  tastes/choices  and  local  businesses   •  Peer  opinions  are  important  to  them;  even  more  important  to   Oregonians  who  possess  a  strong  “pay  it  forward”  aktude   •  Majority  of  all  wine  consumers  are:   –  Educated  beyond  a  high  school  educa,on   –  25  to  64  years  of  age   –  59%  of  wine  purchases  are  for  regular,  consistent  consump,on   –  Judge  wine  on  value,  not  price    Wine  Consumer  informa.on  source:    Associa.on  for  Consumer  Research  and  the  Beverage  Journal   •  Enjoy  outdoor  experiences  and  recrea,on     Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 10. Your Target Audience The  majority  of  your  prospects  (con,nued):     •  55%  of  wine  consumers  are  women,  male  percentage  has  increased   over  last  decade   •  Millennials  (21-­‐36)  are  now  second  largest  age  group  of  actual  wine   consumers   •  Top  4  Reasons  consumers  drink  wine:   –  Enjoy  the  Taste   –  Pair  with  food   –  Socialize  with  friends   –  To  Relax   •  Wine  Consumers  use  Social  Media:   –  80%  of  wine  drinkers  use  Facebook   –  Wine  is  the  3rd  most  popular  subject  on  Pinterest   –  Wine  drinkers  talk  about  wine  online  63  ,mes/minute   –  50%  more  likely  to  interact  with  brands  online     Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 11. Business Challenges •  Inadequate  Metrics  –  Onsite  Visita,on,  Website   •  Product  Sales  at  62-­‐67%  of  capacity   •  Sales  and  Net  Income/Loss  are  stagnant,  year-­‐to-­‐year   •  Net  Income/Loss:    “We’re  breaking  even”  each  year   •  Onsite  Visita,on/Tas,ngs  is  only  at  ~50%  of  loca,on  capacity   •  E-­‐commerce  retail  only  accounts  for  4.8%  of  gross  revenue   •  Wholesale  Sales  are  Lagging   –  Distributorship  limited  to  10  US  states   –  Unable  make  a  dent  in  major  OR  markets  thus  far   •  Pricing?    Tas,ngs  and  Product   •  Wine  Club   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 12. Business Objectives •  Increase  total  sales  volume  50-­‐60%   •  Increase  online  retail  sales     •  Expand  wholesale  opportuni,es   – Obtain  distributors  in  the  eastern  and   southeastern  US   – Crack  the  Portland  restaurant/bar  market   – Expand  presence  in  OR  grocery  and  liquor  stores   •  Increase  onsite  visita,ons,  tas,ngs,  and  sales   •  Increase  financial  value  of  the  Company   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 13. How Do You Stack Up?   Airlie’s  Online  Visual  Presence   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 14. How Do You Stack Up?   Online  Visual  Presence  for  “Winter’s  Hill  Vineyard”     Who  is  Winter’s  Hill?   “A  family  legacy  of  Oregon  Pinot  Noir  and  Pinot  Gris  in  the  Dundee  Hills”   Offers  onsite  tas,ngs,  sells  wines  through  its  website,  sells  grapes  wholesale   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 15. How Do You Stack Up?   Online  Visual  Presence  for  “Kramer  Vineyards”     Who  is  Kramer  Vineyards?   “Two  genera,ons  &  30  Years  of  Oregon  Winegrowing”   Offers  onsite  tas,ng,  sells  retail  through  its  website  and  wholesale  through  distributors   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 16. How Do You Stack Up?   Online  Visual  Presence  for  “Illahe  Vineyards”     Who  is  Illahe  Vineyards?   “UNDEFINED”   Offers  onsite  tas,ngs,  sells  retail  through  its  website,  and  wholesales  through  distributors   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 17. How Do You Stack Up?   Illahe  Vineyards     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  is  unique,  may   appeal  to  some,  but  seems   out  of  place  in  industry   •  Blog  post  frequency  is  poor   and  bad  content   •  Inconsistent  Branding   •  Very  infrequent  pos,ng  &   low  engagement   •  Needs  engaging  content   everywhere   •  Need  to  add  LinkedIn   Social  Media  Score   5  of  30;  17%     SEO  Percep,ons   •  Meta  and  Alt  Tag  Needed   •  Site  Map  and            Naviga,on  Fixes  Needed   •  Site  Rank:    17,188,056       Kramer  Vineyards     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  is  bland,  boring   and  needs  engaging   content   •  Blog  does  not  exist     •  Classy  logo  &  good  brand   imagery  exists   •  Very  Infrequent  pos,ng  &              low  engagement   •  Engaging  content  needed   on  social  channels     •  Need  to  add  LinkedIn   Social  Media  Score   7  of  30;  23%     SEO  Percep,ons   •  Meta  and  Alt  Tag  Needed   •  Site  Map  and            Naviga,on  Fixes  Needed   •  Emarke,ng  Elements   Must  be  Improved   •  Site  Rank:    13,145,580     Winter’s  Hill  Vineyard     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  has  good  structure,   but  needs  user-­‐focused   content  badly,  less  text  on   home  page   •  Blog  not  used  properly   •  Inconsistent  brand  imagery   •  Infrequent  pos,ng  &              low  engagement   •  Engaging  content  needed   everywhere     •  Needs  to  add  LinkedIn   •  Need  to  improve  Google+     Social  Media  Score   8  of  30;  27%     SEO  Percep,ons   •  Alt  Tags  Needed   •  Site  Map  and            Naviga,on  Fixes  Needed   •  Emarke,ng  Elements  Must   be  Improved   •  Site  Rank:    7,553,335     Airlie  Winery     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  –  not  good;            needs  full  replacement   •  Blog  exists  but  not  used   •  Poor  brand  imagery   •  Infrequent  pos,ng  &              very  low  engagement   •  Engaging  content  needed   everywhere   •  LinkedIn  profile  needed   •  Realignment  of  Channels   necessary     Social  Media  Score   5  of  30;  17%     SEO  Percep,ons   •  Meta  and  Alt  Tag  Needed   •  Site  Func,onality  and            Naviga,on  Fixes  Needed   •  Emarke,ng  Elements   Needed   •  Site  Rank:    8,345,555       Note:    Brand  Profiles  and  performance  summary  for  SpindriL,  Adelsheim,  Sokol  Blosser,  and  LeL  Coast  Cellars  are  within  Appendix     Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 18. How Do You Stack Up? Scoring  Summary   Social  Media  Summary   Note:    Brand  Profiles  and  performance  summary  for  SpindriL,  Adelsheim,  Sokol  Blosser,  and  LeL  Coast  Cellars  are  within  Appendix     Each  category  is  rated  on  a  0-­‐5  scale   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 19. How Do We Stack Up? Scoring  Summary   SEO  Summary   Note:    Brand  Profiles  and  performance  summary  for  SpindriL,  Adelsheim,  Sokol  Blosser,  and  LeL  Coast  Cellars  are  within  Appendix     Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 20. Opportunities DO Exist! •  Define  Your  Brand  –  The  Horse  that  Pulls  the  Cart   •  Improve  Imagery  –  Logo  and  Brand   •  Website  Replacement  –  Can  Easily  Win  This   –  Layout/Appearance,  Keywords,  Naviga,on,  Content,  Sales  Funnel  Considera,ons   •  Weak  Content  by  All   –  It’s  about  the  Customer  or  Prospect!   –  Educate/Inform  -­‐>  Target  =  Value  Increase     –  Post-­‐sale  and  customer  reten,on  nurturing  is  ignored   •  Blog,  Blog,  Blog!    Everyone  in  industry  is  lagging   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 21. Opportunities DO Exist! •  Infrequent  Usage  for  All  –  Begging  for  dominance     •  No  Ac,vity  and/or  No  Updates  –  Wide-­‐open  Opp     •  LOW  Engagement  with  Thought  Leaders     •  Consistency  Across  Channels  is  Lacking  –  HUGE  OPP   •  Overall,  everyone  is  missing  the  point  of  (and  is   very  poor  at)  Digital  Marke,ng   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 22. The Plan •  Define  the  Brand     •  Create  Strategic  Goals  Alignment   •  Website  Replacement     •  SEO/Keyword  Development   •  Analy,cs  &  Repor,ng  Development   •  Implementa,on   –  Key  Messages  and  Offers   –  Social  Media  Channels  to  Deliver   –  Engaging  Industry  and  Market  Influencers   –  Proposed  Team  Members  responsibili,es   –  Measurements  of  Success   –  SEM  Development  (post  Website  and  SM  re-­‐launch)   –  Paid  Social  Development  (post  Website  and  SM  re-­‐launch)   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 23. The Plan Define  the  Brand   •  Brand  Exercise  will  help   •  Who  We  Are  and  What  We  Do,  and  Consider:     –  Target  Audience   –  Brand  Promise   –  Brand  Behavior   –  Brand  Prac,ce   •  Linguis,cs,  Visuals,  Messages   •  Update  Logo   –  Add  “Winery”?   –  Make  it  POP  &  Hit  Emo,onal  Touch  Points     •  Update  Image  &  Video  Library     –  Add  logo  to  all;  brand  those  visuals   •  Distribute  Images  and  Videos  Across  All  Channels   •  Ensure  Logo  and  Slogan  Shown  Everywhere   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 24. The Plan Define  the  Brand   Apply  to  all  channels;  online,  offline,  onsite,  behaviors  and   prac,ces:   –  Website  Header  and  SM  Profiles  to  Match   –  Consistent  Graphics  /  Colors  /  “Feel”  Across  All  Online  Channels   –  Consistent  Layout  and  Func,onality  Across  All  Online  Channels   –  Incorporate  the  Brand  strategy  into  all  content,  marke,ng  and   opera,onal  thoughts   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 25. The Plan Strategic  Goals  Alignment   We  will  address  Brand  Goals:   •  Iden,fy  each  Goal  Category   •  Define  each  Goal(s)  within  Category   •  Iden,fy  Ac,ons  to  Reach  each  Goal   •  Iden,fy  the  Audience  for  each  Goal   •  List  the  Benefits  of  Reaching  each  Goal   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 26. The Plan Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 27. The Plan Website  Replacement   •  Create  Site  Organiza,onal  Chart   •  De-­‐CluBer  and  Simplify  the  Design   •  Incorporate  Updated  Branding  (visuals,  art,  etc)   •  Home  Page  –  Clean-­‐Up  for  Site  Visit  Depth   •  Ensure  Brand  Strategy  and  SEO  Objec,ves  Met   –  Breadcrumb  Naviga,on   –  Keyword-­‐aided  links   –  Sitemap  and  Robot.txt  files   –  Content  Strategy   •  Insert  Landing  Pages  for  SEM  use,  when  appropriate   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 28. The Plan SEO/Keyword  Development   •  SEO  Audit  and  Iden,fy  Keywords   •  Insert  Keywords  into  Website  Structure   –  Appropriate  Title  and  Descrip,on  for  each  page   –  Meta  Tag  for  all  pages   –  Alt  Tags  for  Images/Graphics   –  Proper  Link  Crea,on   •  Insert  Keywords  into  all  Online  Content     –  Aka  Content  Strategy   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 29. The Plan Analy,cs  Development   •  Build  KPIs  Report  for  Website  and  Social  Media   •  Build  Google  Analy,cs  Dashboard  for  Website   •  Prepare  Bi-­‐Monthly  KPIs  Reports   –  Ini,al/Baseline  Report(s)  prior  to  re-­‐launch  of  website  and   SM   –  Post  re-­‐launch   •  Insert  other  Social  Media  Repor,ng  Source  Data  post   re-­‐launch   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 30. The Plan Methods  for  Success   Key  Messages  and  Offers  Development   •  Develop  Touchpoint  Matrix  for  Channel  Op,miza,on  and   Engagement   –  ABach  to  each  key  message:    Content  Topic,  Online  Loca,on,  Offers,   Keywords,  Thought  Leaders   •  Determine  Key  Messages  for  Social  Media  and  Blog   –  List  topics  based  on  SEO,  Brand,  Audience,  Channel  using  Touchpoint   Matrix  and  Industry  &  Market  Influencer  Strategy  Table   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 31. The Plan Methods  for  Success   Channels  to  Deliver  –  Social  Media   •   Primary:           •  Secondary:       •  Other:    Email,  Social  Media  News  Release     Touchpoint  Matrix  –  Helps  Us  to  Manage  Social   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 32. Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 33. The Plan Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 34. The Plan Methods  for  Success   Proposed  Teams   •  Social  Web  Ac,on  Team   –  Owner,  Winemaker,  Sales,  Marke,ng,  3rd  Party  Sources   •  Subject  MaBer  Experts     –  Key  for  Blog,  SM  Engagement,  Finalizing  Keyword  Use   •  Content  Crea,on  Partners;  visual  and  wriBen  assets   –  Marke,ng  to  have  role  in  edi,ng  and  media  placement   –  Internal  SMEs  and  3rd  Party/external  visual  experts  to  create   •  Ownership  and  Management  team  will  review  monthly  Social   Media,  Website,  SEM  and  Paid  Social  Repor,ng   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 35. The Plan Methods  for  Success   Measurements   •  Monthly  Reports  -­‐  weekly  sta,s,cs       •  Sources:    Klout,  SocialMen,on,  Twitalyzer,  SproutSocial,   Google  Analy,cs,  Airlie’s  other  Internal  Traffic  Data   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 36. The Plan Methods  for  Success   SEM  and  Paid  Social  Development  (when  appropriate)   •  U,lize  Keyword  Audit  and  Budget  for  Google   Campaign     •  Build  Google  Ads,  Display  Ads,  and  Landing  Pages     •  Incorporate  any  Special  Campaigns  and  Events   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 37. Closing Summary Recommended  Next  Steps   1.  Brand  Revitaliza,on  Project   2.  Brand  Assets  Project   a.  Logo,  visuals,  etc.   3.  Analy,cs  and  Measurement  Project  (pre-­‐launch)   4.  Website  Project   a.  SEO  and  Keyword  Development  included   5.  Social  Media,  Blog,  Content  Strategy  Project   a.  Touchpoint  Matrix,  Influencer  Engagement  Strategy,  and  Content   Calendar  included   6.  Analy,cs  and  Measurement  Project  2  (post-­‐launch)   7.  SEM    &  Paid  Social  Development  (post  Website  and  SM  re-­‐launch)   Airlie  Winery  –  Digital  Marke.ng  Strategy  CR  Crea,ve  Marke,ng  Strategies  
  • 38. Appendix   •  Addi,onal  Target  Audience  and  Wine   Industry  Informa,on  (2  Slides)   •  Addi,onal  Compe,,ve  Visual  Audit  Detail   (5  slides)  
  • 39. Your Target Audience Some  fun  facts  about  Wine  Consumers  in  the  Digital  Age   •  Average  22  hours  of  digital  media  usage  per  week   •  Use  mobile  devices  45%  more  than  average  consumer     –  36%  more  likely  than  average  consumers  to  research  products  on   mobile  devices   •  50%  more  likely  to  interact  with  brands  online   •  They  share,  consume,  and  create  2  ,mes  as  much  digital   content  than  average  consumer   –  69%  more  likely  to  share  branded  content   •  78%  of  consumers  say  that  brand  posts  on  social  media   influence  their  in-­‐store  purchase  behavior   –  52%  of  consumers  use  technology  while  grocery  shopping   –  62%  of  consumers  purchase  in-­‐store  ager  researching  online   •  91%  visit  a  store  because  of  an  online  experience    
  • 40. Your Target Audience Other  Wine  Industry  Informa,on   •  Most  popular  varietals,  off-­‐premise,  in  order:   –  Chardonnay,  Cabernet  Sauvignon,  Pinot  Grigio,  Merlot,  Blends   •  Syrah  and  white  zinfadel  con,nue  to  decline  in  popularity   •  Crea,ve  opportuni,es  for  wine  include:   –  Seasonal  wines   –  New  types  of  containers:   •  Mini  6-­‐packs   •  New  varietals   •  Blends   •  Innova,ve  labeling   •  2013  Online  sales  to  consumers:  winery  to  consumer  increased  9.3%  and   increased  17%  overall   •  2013  Online  sales  to  consumers  by  wineries:    3.47  million  cases,  or  an   average  of  500  cases  per  winery   •  Most  Wine  sold  by  state,  in  order:   –  CA,  WA,  NY,  OR,  TX,  VA    
  • 41. How Do You Stack Up?   Le8  Coast  Cellars     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  has  good  layout   and  org.  structure  with   good  content.    Appealing   site  but  home  page  could   improve  (content  layout)   •  No  Blog   •  Inconsistent  Branding  and   Imagery   •  Logo  (font)  does  not  seem   to  fit  brand   •  Social:  needs  to  seriously   improve  content,  frequency   and  engagement     Social  Media  Score   8  of  30;  27%     SEO  Percep,ons   •  Alt  Tags  Needed   •  Site  Map  and            Naviga,on  Fixes  Needed   •  Emarke,ng  Elements  Don’t   Exist   •  Site  Rank:    6,709,332         Sokol  Blosser     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  layout  is  so-­‐so,   menu  doesn’t  fit  look,   social  links  are  “hidden”,   but  site  is  elegant,   appealing  and  has  good   content     •  Blog  is  “hidden”,  sparse   •  Logo  is  so-­‐so,  imagery  is   nice  doesn’t  say  “wine”   •  Social:  needs  to  improve   engagement,  frequency   and  produce  strong   content   Social  Media  Score   12  of  30;  40%     SEO  Percep,ons   •  Meta  Tag  work  needed   •  Alt  Tags  Needed   •  Site  Map  and            Naviga,on  Fixes  Needed   •  Blog  (Emarke,ng)  Needs   to  be  moved  within  Menu   •  Site  Rank:    1,216,335     Adelsheim     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  has  good  structure,   powerful  look,  classy,  good   imagery,  content  needs   some  work,  home  page   needs  work  too   •  No  Blog   •  Inconsistent  brand  imagery   •  Infrequent  pos,ng  &              low  engagement   •  Engaging  content  needed   everywhere     •  Need  to  improve  Google+     Social  Media  Score   8  of  30;  27%     SEO  Percep,ons   •  Alt  Tags  Needed   •  Site  Map  and            Naviga,on  Fixes  Needed   •  Emarke,ng  Elements  Don’t   Exist   •  Site  Rank:    2,776,485     Spindri8     Ac,ve  Social  Channels       Social  Percep,ons   •  Website  structure  is  good   but  is  not  aBrac,ve  and   needs  content   •  Blog  exists  but  is  really  news   •  Inconsistent  brand  imagery   •  Logo  is  confusing   •  VERY  poor  frequency  and   engagement  on  social   •  Engaging  content  needed   everywhere   •  LinkedIn  profile   improvement  needed     Social  Media  Score   4  of  30;  13%     SEO  Percep,ons   •  Good  SEO  work  done   •  Site  Rank:    12,444,737      
  • 42. How Do You Stack Up?   Online  Visual  Presence  for  “Spindrig  Cellars  ”     Who  is  Spindri8  Cellars?   “From  our  first  vintage  we  have  been  dedicated  to  producing  sustainable    Oregon  Pinot  Noir,  Oregon  Pinot  Gris,  Pinot  Blanc,  and  Syrah  wines.”   Offers  onsite  tas,ngs  and  sells  retail  through  its  website  
  • 43. How Do You Stack Up?   Online  Visual  Presence  for  “Adelsheim  Vineyard”     Who  is  Adelsheim  Vineyard?   “Adelsheim  Vineyard  is  a  top  Oregon  winery  in  the  WillameBe  Valley  in  the   Chehalem  Mountains  AVA  producing  Pinot  noir,  Chardonnay,  Pinot  gris,  Auxerrois,  Pinot  blanc,  Syrah”   Offers  onsite  tas,ngs,  some  food,  sells  retail  through  its  website,  and  wholesales  through  distributors   Note:    Website  header  image  could  not  be  copied    
  • 44. How Do You Stack Up?   Online  Visual  Presence  for  “Sokol  Blosser  Winery”     Who  is  Sokol  Blosser  Winery?   “A  second  genera,on  family  owned  and  operated  Winery  and  Tas,ng  Room  in   Dundee,  Oregon  producing  Pinot  Noir  and  Pinot  Gris  wines”   Offers  onsite  tas,ngs,  food,  tours,  sells  retail  through  its  website,  and  wholesales  through  distributors  
  • 45. How Do You Stack Up?   Online  Visual  Presence  for  “Leg  Coast  Cellars”     Who  is  Le8  Coast  Cellars?   “Sustainable  Wines”   Offers  onsite  tas,ngs,  food,  sells  retail  through  its  website,  and  wholesales  through  distributors