Successfully reported this slideshow.

Proven Programs for Winning at Driver Retention

0

Share

Loading in …3
×
1 of 7
1 of 7

More Related Content

Related Books

Free with a 14 day trial from Scribd

See all

Proven Programs for Winning at Driver Retention

  1. 1. Proven Programs for Winning at Driver Retention
  2. 2. New Hires • No relationship No trust • Fear • Drivers don’t know how to solve problems • Issues pile up and then snowball out of control • Driver leaves and you really don’t know why
  3. 3. Retention Resource • We are the bridge that helps build trust – Introduce PDA at orientation – Call drivers 2-3 times per week or as needed – First Days • Mentor drivers on general driving issues • Per diem • HOS • How to read the paystub – Second 90 Days • Coach drivers on how to use internal systems • Transition drivers from PDA to carrier
  4. 4. Turnover Case Studies Carrier A Large carrier in the Midwest. We currently work with Intermodal, Bulk and Van Truckload divisions. 180 Annualized Turnover……………………………………………300%+ 180 Annualized Turnover After 12 months of Program…………………….47% Carrier B Large carrier where we worked with drivers with 3 months experience 90 Day Annualized Turnover……………………242% 90 Day Annualized Turnover After 90 days of program………………………..72%
  5. 5. Data Case Study Turnover numbers dropped for 2 reasons our hands on involvement with the drivers and carriers using the data we collect to affect change. Below are samples of how our clients have used data to affect turnover: • Point 1 – Trucks not being properly cleaned at assignment – Prior to our involvement this was an “unproven” issue – Our work enabled the carrier to pinpoint an actual number – Led the carrier to change their truck assignment procedures • Point 2 – Carriers inability to move a driver from one division to another led to terms – Our data showed this was a significant issue – Carrier has since started to accommodate drivers more quickly and has significantly improved on that issue
  6. 6. Comprehensive DATA
  7. 7. Dashboard

×