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Implementing Kanban at Scale
at Sandvik IT
Lotta Olsson
Manager, Operational Excellence Support
Sandvik IT
Christophe Acho...
The Story
• Why the Kanban Method
at Sandvik IT?Why?
• How did we implement
Kanban within 60+ teams?How?
• The results so ...
www.sandvik.com
4
World leading products,
high-technology and innovative
solutions
What do
we do?
We manufacture advanced
special alloys a...
Findings from > 25 Dev teams
Why Kanban at Sandvik IT
Same top challenges
Root cause  No Flow control
See and
manage
the flow of
work
Strong
focus
on
improve
Evolution
over
Revolution
The Kanban Method
Fits our Context
and G...
How to make Kanban implement itself?
Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
Engineering the Kanban Implementation
Pull-based
• No Push!
Awareness
• Get early
adopters
1 Day
• Teams are
too busy
Mini...
Prepare
Gather info &
Set expectations
Kick
Create Kanban
system based on
purpose
(1 day)
Stabilize
Update Kanban
system t...
Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to
change the text...
Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to
change the text...
Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
Support Team
Photo: Christophe Achouiantz
Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to
change the text...
Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
HR Team
Photo: Christophe Achouiantz
Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
Mainframe Team
Photo: Marie S. Nilsson
The Kanban
Kick-start
Field Guide
Get it at: http://leanagileprojects.blogspot.se/
Lotta Olsson & Christophe Achouiantz (@...
Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
Managing Many Teams
Photo: Christophe Achouiantz
Kanban Assessment
More info at: http://leanagileprojects.blogspot.se/
Lotta Olsson & Christophe Achouiantz (@chrisach) – L...
Source: “The effects of Kanban in software development teams
- A study of the implementation at Sandvik” R.Ericsson & A.Gr...
Impact of
Better Collaboration
Deliver the
Right Thing
Better
Cohesion
Better
Collaboration
Lotta Olsson & Christophe Acho...
Other Notable Impacts
Better Team
Survivability
Better
Team
Building
Kanban
Lotta Olsson & Christophe Achouiantz (@chrisac...
Other Notable Impacts
Install a habit
of
transparency
and
improvements
in the org.
Lotta Olsson & Christophe Achouiantz (@...
• Build on the foundation we have
• Improve
• Next step – scale up
What happens now?
Lotta Olsson & Christophe Achouiantz ...
Kanban Kick-start Field Guide & Kanban Assessment
http://leanagileprojects.blogspot.se/
Get more info about the Sandvik Jo...
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Implementing kanban at scale at sandvik IT

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In this talk, we present why Sandvik IT chose to use the Kanban method for continuous improvements, how it was packaged and introduced for more than 60 teams and how it is supported. We finish by looking at the results that Sandvik has gotten so far.
During the talk, we present some of the tools that we have developed for managing this implementation at scale: the Kanban Kick-start Field Guide and the Kanban assessment.

Published in: Technology, Business
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Implementing kanban at scale at sandvik IT

  1. 1. Implementing Kanban at Scale at Sandvik IT Lotta Olsson Manager, Operational Excellence Support Sandvik IT Christophe Achouiantz Lean/Agile Coach @chrisach
  2. 2. The Story • Why the Kanban Method at Sandvik IT?Why? • How did we implement Kanban within 60+ teams?How? • The results so farImpact! • Our new challengesNext Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  3. 3. www.sandvik.com
  4. 4. 4 World leading products, high-technology and innovative solutions What do we do? We manufacture advanced special alloys and ceramic materials, industrial tools and mining equipment. We work in close cooperation with our customers and we invest heavily in research and development. What are we? We are a world-leading high-technology engineering group. Who are we? Our corporate culture is characterized by our thrive to bring the best and most innovative solutions to our customers.
  5. 5. Findings from > 25 Dev teams Why Kanban at Sandvik IT Same top challenges Root cause  No Flow control
  6. 6. See and manage the flow of work Strong focus on improve Evolution over Revolution The Kanban Method Fits our Context and Goals Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  7. 7. How to make Kanban implement itself? Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  8. 8. Engineering the Kanban Implementation Pull-based • No Push! Awareness • Get early adopters 1 Day • Teams are too busy Minimal Coaching • Have few coaches Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  9. 9. Prepare Gather info & Set expectations Kick Create Kanban system based on purpose (1 day) Stabilize Update Kanban system to fit the team (week-months) Improve Challenge the team to work toward target condition (forever) The ”Kanban Kick-start” Concept Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Flow Manager
  10. 10. Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to change the text. Apply to all. 10 Tavlor! Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Sharepoint Team Photo: Christophe Achouiantz
  11. 11. Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to change the text. Apply to all. 11 Tavlor! Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 BI Team Photo: Christophe Achouiantz
  12. 12. Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Support Team Photo: Christophe Achouiantz
  13. 13. Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to change the text. Apply to all. 13 Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Industrial IT Team Photo: Christophe Achouiantz
  14. 14. Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 HR Team Photo: Christophe Achouiantz
  15. 15. Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Mainframe Team Photo: Marie S. Nilsson
  16. 16. The Kanban Kick-start Field Guide Get it at: http://leanagileprojects.blogspot.se/ Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  17. 17. Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Managing Many Teams Photo: Christophe Achouiantz
  18. 18. Kanban Assessment More info at: http://leanagileprojects.blogspot.se/ Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  19. 19. Source: “The effects of Kanban in software development teams - A study of the implementation at Sandvik” R.Ericsson & A.Granlöf 2011 Result so far <2 m 3-5 m 6 m Better prio of work X X X Less task switching X X X Better team collaboration X X X Less stress X X X Better collaboration with customers X X Customer more involved X More focus on quality X Shorter lead times X
  20. 20. Impact of Better Collaboration Deliver the Right Thing Better Cohesion Better Collaboration Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014 Photo: Christophe Achouiantz
  21. 21. Other Notable Impacts Better Team Survivability Better Team Building Kanban Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  22. 22. Other Notable Impacts Install a habit of transparency and improvements in the org. Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  23. 23. • Build on the foundation we have • Improve • Next step – scale up What happens now? Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014
  24. 24. Kanban Kick-start Field Guide & Kanban Assessment http://leanagileprojects.blogspot.se/ Get more info about the Sandvik Journey on InfoQ: http://www.infoq.com/articles/kanban-Sandvik-IT-1 http://www.infoq.com/articles/kanban-Sandvik-IT-2 Thanks! Lotta Olsson & Christophe Achouiantz (@chrisach) – Lean Kanban Nordic 2014

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