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My Trailhead

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myTrailhead enables organizations to leverage the power of Trailhead, Salesforce's online learning platform, to reinvent learning at their company - with their brand and content. myTrailhead is designed to create an inspiring and revolutionary culture of learning in the workplace by providing the tools needed to make learning customized, gamified, and fun at every step of an employee's learning journey.

Trail Maker is a guided set-up tool that will enable companies to create private learning content for their employees customized with their own brand—in just a few clicks. With Trail Maker, companies can write and create their own materials or customize the pre-curated library of public Trailhead content. With Trail Maker, companies can build content for all employees, such as employee enablement, best practices for sales reps, and customer service agent onboarding.

Trailhead Profile is a complete view of an employee's skills and expertise. The profile showcases the Trailhead badges earned, points accumulated and skills learned. Rewards and ranks gamify learning and career advancement. When employees want to switch roles or take on a special project at a company, the manager will have a complete view of their skill set to recruit internally.

Trail Mixer enables companies to build custom learning paths from personal and Trailhead content—trails, modules, projects, and superbadges. Companies will be able to use Trail Mixer to create a customized Trailmix to onboard and enable employees with gamified learning paths customized with their own content throughout their career. For example, to onboard a sales rep, managers must train them on logging opportunities and activities, running reports and provide an overview of the sales cycle. Now managers will be able to create one Trailmix, that consolidates all onboarding materials, both in Trailhead and out, that a rep would needs to get up and running in their role.

Trail Checker rates and rewards learning by allowing companies to build interactive challenges designed to assess skills—including stand-and-deliver, quizzes, hands-on challenges. For example using the stand-and-deliver video assessment tool, companies can upload videos and a customizable scorecard directly to myTrailhead, enabling individuals to receive real-time feedback from superiors and peers directly in the platform.

Trail Tracker motivates teams and enables managers to assign and track personalized learning for their employees. For example with Trail Tracker, a department head at a company that requires new managers to receive Management 101 training, can assign a module or trailmix to see that all their new managers complete the assignment. Once complete, the new manager will be awarded with a badge, showcasing their competency right on their profile. As they continue to earn badges and reach milestones, a leaderboard showcases where they rank against their peers.

myTrailhead enables organizations to leverage the power of Trailhead, Salesforce's online learning platform, to reinvent learning at their company - with their brand and content. myTrailhead is designed to create an inspiring and revolutionary culture of learning in the workplace by providing the tools needed to make learning customized, gamified, and fun at every step of an employee's learning journey.

Trail Maker is a guided set-up tool that will enable companies to create private learning content for their employees customized with their own brand—in just a few clicks. With Trail Maker, companies can write and create their own materials or customize the pre-curated library of public Trailhead content. With Trail Maker, companies can build content for all employees, such as employee enablement, best practices for sales reps, and customer service agent onboarding.

Trailhead Profile is a complete view of an employee's skills and expertise. The profile showcases the Trailhead badges earned, points accumulated and skills learned. Rewards and ranks gamify learning and career advancement. When employees want to switch roles or take on a special project at a company, the manager will have a complete view of their skill set to recruit internally.

Trail Mixer enables companies to build custom learning paths from personal and Trailhead content—trails, modules, projects, and superbadges. Companies will be able to use Trail Mixer to create a customized Trailmix to onboard and enable employees with gamified learning paths customized with their own content throughout their career. For example, to onboard a sales rep, managers must train them on logging opportunities and activities, running reports and provide an overview of the sales cycle. Now managers will be able to create one Trailmix, that consolidates all onboarding materials, both in Trailhead and out, that a rep would needs to get up and running in their role.

Trail Checker rates and rewards learning by allowing companies to build interactive challenges designed to assess skills—including stand-and-deliver, quizzes, hands-on challenges. For example using the stand-and-deliver video assessment tool, companies can upload videos and a customizable scorecard directly to myTrailhead, enabling individuals to receive real-time feedback from superiors and peers directly in the platform.

Trail Tracker motivates teams and enables managers to assign and track personalized learning for their employees. For example with Trail Tracker, a department head at a company that requires new managers to receive Management 101 training, can assign a module or trailmix to see that all their new managers complete the assignment. Once complete, the new manager will be awarded with a badge, showcasing their competency right on their profile. As they continue to earn badges and reach milestones, a leaderboard showcases where they rank against their peers.

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My Trailhead

  1. 1. 1
  2. 2. 2 I’m Chirag Mehta I am here because I love to share! Namaste ! You can find me at @chiragmehta84 @chiragmehta84 @chiragmehta84 chirag@satrangtech.com
  3. 3. THANKS Any questions? You can find me at @chiragmehta84 @chiragmehta84 @chiragmehta84 chirag@satrangtech.com

Editor's Notes

  • [NOTE TO SPEAKER]: The notes we share below are all part of the myTrailhead FAQ. Please choose only what you’d like to highlight.

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    GETTING STARTED
    WHAT IS MY TRAILHEAD?
    myTrailhead enables organizations to leverage the power of Trailhead, Salesforce's online learning platform, to reinvent learning at their company - with their brand and content. myTrailhead is designed to create an inspiring and revolutionary culture of learning in the workplace by providing the tools needed to make learning customized, gamified, and fun at every step of an employee's learning journey. What is the difference between myTrailhead and Trailhead?
    Salesforce launched Trailhead in 2014 with a mission to create a free online, gamified learning platform that empowers anyone to skill-up for a job in the thriving Salesforce economy. With myTrailhead, Salesforce is now extending this modern platform to any company to create their own interactive, engaging learning environment with their own content and branding, on any device. How will myTrailhead help increase learning engagement across my organization?
    myTrailhead will help increase learning engagement by harnessing the fun, gamification, and hands on experience that our customer community has passionately responded to. myTrailhead takes it a step further by customizing this addicting learning experience and making it personal and relevant to your company's learners. Studies have shown that people learn more when the learning experience is fun, immersive, and personalized. IS myTrailhead AN LMS?
    While it is not an LMS, myTrailhead is a great compliment to existing LMS platforms. myTrailhead creates a culture of inspirational learning in the workplace, by making it fun and engaging, while helping to drive adoption of Salesforce products. What technology is myTrailhead built on?
    myTrailhead is built natively on the Salesforce platform, including Lightning Platform and Heroku. When will myTrailhead be available?
    myTrailhead will be generally available in the 2nd half of 2018. What can I do now with Trailhead to make the transition smoother once myTrailhead becomes generally available?
    There are a few things you can do right now to give your employees experience using the tool and take advantage of training for your employee onboarding and enablement program. Use trailmixes to create a custom learning paths of existing public badges that are relevant for your employees to learn about Salesforce and other skills. Download Trailhead Tracker from the App Exchange to track Trailhead adoption across the company and get insights that will drive better decisions on how to incentivize a culture of learning at your company. Be sure to have your employees log in to Trailhead using your company's Salesforce credentials so that you're able to report on their progress, and if they have multiple profiles, let them know about the new self-service account merge function! will mytrailhead BE accessible on mobile devices?
    Yes, myTrailhead is optimized for mobile devices (with the exception of hands on challenges). WILL MYTRaILhEAD CONTENT BE PRIVATE AND SECURE?
    Yes. Trust is our #1 value at Salesforce. No one in the world will have access to your private content except your company's employees. What languages will mytrailhead support?
    English, French, German, Japanese, Mexican Spanish and Brazilian Portuguese will be supported at time of launch. What type of reporting will myTrailhead provide?
    Trailhead Tracker is a managed package that can be installed which includes custom objects and pre-built reports and dashboards. For more information or to download, visit this link on the AppExchange. How will myTrailhead handle version control?
    We provide you with a tool to convert your content into a format that Trailhead can consume. You'll have the ability to download & store versions in whatever enterprise version control system or Content Management System your company uses. HOW IS SALESFORCE USING MYTRAILHEAD INTERNALLY FOR ENABLEMENT? There are 4 key areas that we use myTrailhead for at Salesforce: Onboarding new hires
    Product learning
    Culture/HR Awareness
    Leadership Development
    We have seen our employees significantly reduce their ramp up time. This has allowed them to be more productive and impactful faster. Sales new hires, for example, are guided through personalized self-paced learning journeys on Trailhead based on their role, significantly reducing their ramp up time and accelerating time to revenue. AUDIENCE
    WHo CAN I TRAIN WITH mytrailhead?
    myTrailhead is initially focused on enabling three primary use cases - Sales Rep enablement and training (for Sales Cloud customers), Service Agent enablement and training (for Service Cloud customers) and new employee on-boarding. Anyone with a standard Salesforce user license and myTrailhead add-on license will have access. CAN I TRAIN my PARTNERS, communities, or customers WITH MYTRAILHEAD?
    At the time of launch, access will be limited to employees with standard user licenses. We plan to support additional license types and use cases later in our roadmap (Safe Harbor). PRICING
    How much will myTrailhead cost?
    Pricing will be announced at time of launch in 2018. IMPLEMENTATION
    WILL I BE ABLE TO integrate myTrailhead with my LMS or import existing training into myTrailhead?
    For reporting purposes, yes, it will be possible to integrate with an existing LMS. From a content perspective, you can reference content in your existing LMS using Trailmix custom steps or you can convert content from your existing LMS into Trailhead's format. HOW WILL myTrailhead integrate into MY Salesforce environment?
    End users will access myTrailhead by logging into Trailhead with their respective Salesforce corporate login. myTrailhead setup and permissions will be controlled from within your Salesforce org. Will Trailhead and myTrailhead be integrated?
    Learners will see the private content you create on myTrailhead plus all of the existing public Trailhead content in one place, making it easy for you to create custom learning journeys that include both private & public content. CONTENT CREATION
    WILL I BE ABLE TO CUSTOMIZE MYTRAILHEAD WITH MY BRAND? You will be able to add your brand to myTrailhead via custom content (and associated badges and iconography). We intend to support additional brand customizations in the future. HOW MUCH TIME WILL IT TAKE TO CREATE CONTENT? Implementing an effective employee training program is an investment, regardless of the modality of learning. Time will vary depending if the content needs to be built from the ground up, the complexity of the topic, and the skill level of the content creator. WILL I BE ABLE TO leverage existing Trailhead public content to create my own?
    Yes, as a myTrailhead customer, you'll have access to the library of amazing public Trailhead content as a starting point for your own custom trails. WILL SALESFORCE PROVIDE best practices or templates around building content in myTrailhead?
    We plan to offer our resources and training to help you succeed. More details to come as the product becomes generally available. WILL I BE ABLE TO OUTSOURCE TRAINING CONTENT CREATION TO SALESFORCE? Yes! Our User Adoption Services team can help and will endeavor to provide a positive, enlightening and fun user experience. From developing a change management and enablement strategy, building custom content and training end-users; our experienced content creation team can partner with you each step of the way to ensure that you are driving the desired behavior through the development of fun and engaging trails. FEATURES AND FUNCTIONALITY
    What ARE THE myTrailhead features IN STORE?
    myTrailhead will bring together new and existing technologies including: Trail Maker is a guided set-up tool that will enable companies to create private learning content for their employees customized with their own brand—in just a few clicks. With Trail Maker, companies can write and create their own materials or customize the pre-curated library of public Trailhead content. With Trail Maker, companies can build content for all employees, such as employee enablement, best practices for sales reps, and customer service agent onboarding.
    Trailhead Profile is a complete view of an employee's skills and expertise. The profile showcases the Trailhead badges earned, points accumulated and skills learned. Rewards and ranks gamify learning and career advancement. When employees want to switch roles or take on a special project at a company, the manager will have a complete view of their skill set to recruit internally.
    Trail Mixer enables companies to build custom learning paths from personal and Trailhead content—trails, modules, projects, and superbadges. Companies will be able to use Trail Mixer to create a customized Trailmix to onboard and enable employees with gamified learning paths customized with their own content throughout their career. For example, to onboard a sales rep, managers must train them on logging opportunities and activities, running reports and provide an overview of the sales cycle. Now managers will be able to create one Trailmix, that consolidates all onboarding materials, both in Trailhead and out, that a rep would needs to get up and running in their role.
    Trail Checker rates and rewards learning by allowing companies to build interactive challenges designed to assess skills—including stand-and-deliver, quizzes, hands-on challenges. For example using the stand-and-deliver video assessment tool, companies can upload videos and a customizable scorecard directly to myTrailhead, enabling individuals to receive real-time feedback from superiors and peers directly in the platform.
    Trail Tracker motivates teams and enables managers to assign and track personalized learning for their employees. For example with Trail Tracker, a department head at a company that requires new managers to receive Management 101 training, can assign a module or trailmix to see that all their new managers complete the assignment. Once complete, the new manager will be awarded with a badge, showcasing their competency right on their profile. As they continue to earn badges and reach milestones, a leaderboard showcases where they rank against their peers.
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