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Scanning the
      horizon:
 Leadership Trends for
     Tomorrow’s
    Organisations


            Dr Cheryl Doig
           Think Beyond Ltd

Monday, 18 March 2013         1
Horizon        Signal       Acting on the
             Scanning   identification   leverage points




Monday, 18 March 2013                                     2
Monday, 18 March 2013   3
Randstad World of Work Report
                 2012/13
      Increased)performance)and)produc/vity)and)
      a4rac/ng)talent)are)our)biggest)challenges)
      •  The$changing$nature$of$work$
      •  Engagement$and$collabora6on$
      •  Blended$workforces$
      •  Skilled$knowledge$workers$as$our$fastest$growing$
         export$
      •  Increased$compe66on,$skill$shortages$



Monday, 18 March 2013                                        4
Leading(Through(Connec0ons(
     •  Empowering(employees(
        through(values(and(ethics(
        (Talent(needs()(
     •  Crea0ng(open,(
        collabora0ve(environments(
     •  Engaging(customers(as(
        individuals(and(respond(
        with(relevance(and(speed(    To#draw#out#the#best#from#your#
     •  Amplifying(innova0on(with(   organisa4on#you#need#to#focus#on…#

        partnerships(–(from(
        compe00on(
                                       IBM(Global(CEO(Study(2012(

Monday, 18 March 2013                                                     5
Complexity	
  of	
  environments	
  requires	
  
                                                                     systems	
  thinking,	
  agility	
  and	
  a	
  farsight/
                                                                     nearsight	
  combina*on	
  




         We	
  live	
  in	
  
         unique	
  *mes	
  in	
  
         unique	
  places	
  
         with	
  unique	
  
         people


                                                                                            Collabora*on	
  is	
  key.	
  
                                                                                            Technology	
  has	
  
                                                                                            changed	
  the	
  way	
  this	
  
                                                                                            might	
  happen.




                              The	
  ability	
  to	
  ‘unplug’	
  
                              becomes	
  increasingly	
  
                              important



Monday, 18 March 2013                                                                                                           6
An alliance of multiple parties with common goals and objectives.



  Mindsets and Values                                     Behaviours
   ■   best for communities                    ■   listening actively
   ■   open to new ways and perspectives       ■   having honest conversations
   ■   collectively we are stronger            ■   working together
   ■   generous with trust                     ■   having the courage to speak up
   ■   Zero Harm                               ■   leading by example and walking the talk
   ■   developing our people                   ■   striving for excellence




         http://strongerchristchurch.govt.nz/about/structure
Monday, 18 March 2013                                                                        7
hCp://www.youtube.com/watch?v=ce8xAL2ljXo
                        Google	
  Docs	
  -­‐	
  Collabora*on	
  Project	
  -­‐	
  Group	
  Storytelling

Monday, 18 March 2013                                                                                      8
Learn          Relearn




 Unlearn
                          Weak	
  signals


Monday, 18 March 2013                   9
Cultural'Intelligence'
     Cultural'intelligence'(CQ)'refers'to'the'capability'
     of'individuals'to'func9on'effec9vely'in'
     mul9cultural'contexts.''          Earley'&'Ang'(2003)'

     '
         We'tend'to'be'more'able'to'more'readily'decode'the'
         mental'states'of'others'in'social'groups'closest'to'us;'
         thus,'rela9ve'to'those'outside'the'group,'we'would'
         have'an'intraHcultural'advantage.'
                              Ringleb,'Rock,'Conser'H'“NeuroLeadership'in'2010”'


Monday, 18 March 2013                                                              10
1. Additive manufacturing
                              2. Micromasonry
                                3. Bio ink
                               4. 4d printing
                           5. ‘Maker’ movement
                        6. Regenerative medicine
Monday, 18 March 2013                               11
Spare parts available immediately
                                                          Customised nano-medicine
           Cheaper & available for all
                                                                   Bones/limbs

    Designs shipped not products
                                                  Soft tissue organs

               Transport                                Medicine
                                                                           3D photos
   Hybrid manufacturing
                                3D Printing
  Faster product cycles
                                                           Intellectual property changes

        Maker movement                                        Leadership
   Knowledge worker/entrepreneur/
                                                        Digital literacy
             designer


                Collaborative spaces                                   Personalisation


Monday, 18 March 2013                                                                    12
Interruptions
                                            every
                                        10.5 minutes



                             And then we
                           need to get back
                              into flow

                        hCp://www.blogherald.com/2012/09/24/social-­‐media-­‐will-­‐distract-­‐you-­‐at-­‐work-­‐infographic/




Monday, 18 March 2013                                                                                                   13
Time
                        compression




Monday, 18 March 2013                 14
Telepresence Robots




Monday, 18 March 2013                         15
90%	
  of	
  leading	
  execu*ves	
  
       from	
  68	
  countries	
  named	
  
                                                                               How d

                                                                            equip ours


       mul*cultural	
  leadership	
                                                an

                                                                              ministr

       as	
  their	
  top	
  management	
                                      unders


       challenge                                                              partner

                                                                             and enga

                                                                              multicu

	
   	
   	
   	
     -­‐Interna)onal	
  Labor	
  Union                      relations




                                               Monday, Oct. 20, 2008

 Monday, 18 March 2013                                                 16
Celebrate
                         diversity
                        multigenerational
                        ethnic
                        religious
                        freelancing
                        flexible workforce




Monday, 18 March 2013                       17
So what for leadership?




Monday, 18 March 2013                  18
Petition Platforms



Monday, 18 March 2013                        19
Open governance




           hCp://gigaom.com/europe/online-­‐crowdsourcing-­‐can-­‐now-­‐help-­‐build-­‐new-­‐laws-­‐in-­‐finland/


Monday, 18 March 2013                                                                                              20
The	
  first	
  
                  Crowd funding
                                                                                     skyscraper	
  to	
  
                                                                                      be	
  built	
  by	
  
                                                                                        famous	
  
                                                                                       common	
  
                                                                                        people




                        h"p://www.fastcoexist.com/1680635/a-­‐crowdfunded-­‐skyscraper-­‐rises-­‐in-­‐colombia#1

Monday, 18 March 2013                                                                                              21
Global
         problem solving




                        https://www.innocentive.com/
Monday, 18 March 2013                                  22
So what for leaders?
      •Clients, community and
      networks
      •Use of data
      •Global connections
                                Now what?
      •Ethical upsurge
      •Accountability
      •Feedback loops
Monday, 18 March 2013                       23
Open source so anyone can make changes as
                    they see fit
                          https://vimeo.com/7838030
Monday, 18 March 2013                                 24
Half a million hunter gatherers in
                   the Congo Basin
                                                                                   community
              logging
                                                                                   mapping
                                                                                   with GPS
                                                                                    Enabling of
       mining                                                                       dialogue
                                                                                    with agents
    industrial
    plantations                                                                     Partnerships

                                                                                 Land rights of
           national
                                         Open source                             indigenous
           parks
                                                                                 communities
                   http://ictupdate.cta.int/en/Feature-Articles/Crowdsourced-land-rights
Monday, 18 March 2013                                                                             25
http://wellingtonmakerspace.com/




Monday, 18 March 2013                                      26
The Queen of the Maker Movement




       Customers want to be able to make improvements and suggestions to
       companies; it’s a requirement for the modern DIY/maker movement


                        http://www.adafruit.com/
Monday, 18 March 2013                                                      27
Accessibility                         Ease of use
                          DIY

                             Story telling
                                                  Real time
            Good data

                               Open
                                                    Open
           Design thinking                          source




            Global
                                             Interaction

Monday, 18 March 2013                                         28
Monday, 18 March 2013   29
Leading Change

               COMPLEX                              COMPLICATED
         Multiple connected but              Multiple predictable cause and
        unpredictable interactions                 effect interactions

     Decisions are uncertain and in              Decisions require expert
      only apparent in retrospect                       knowledge



                   CHAOS                                  SIMPLE
            Multiple disconnected                 Simple cause and effect
                 interactions                          interactions

       Decisions need to be made                   Decisions are obvious
                 quickly

                          David Snowden - The Cynefin Framework
Monday, 18 March 2013                                                         30
And-both thinking                           Cultural intelligence (CQ)



        Individual differences               The changing face of New Zealand


                        World view
                                                       Indigenous renaissance

                 Iwi/hapu                                   Roles
                                                                          Global changes

   Legislation
                                  Maori and
                              iwi development

Government              Treaty                              Kaitiakitanga
                             Engagement                 Sustainability

                                          Ownership                      Personalisation

             Listening                    Principles             Communicating
Monday, 18 March 2013                                                                      31
Adaptive
                         leadership
                             is
                        COMPLEX
Monday, 18 March 2013                 32
Personalisation            Collaboration


                  Data                 Intuition

                          and - both


                         complexity
      Mindfulness                        Networked


         Regulatory                        Open

Monday, 18 March 2013                                33
Better public                         Tight fiscal
       service                             restaints

     Competitiveness                      Productivity

                         and - both


                        complexity
    Indigenous                               Global

                                           The rest!
        Canterbury

 property rights, location-based information and Crown land
Monday, 18 March 2013                                     34
Next
                                                     ripples




           https://www.facebook.com/deforestaction

Monday, 18 March 2013                                          35
Monday, 18 March 2013   36
But wait ...there’s more
      • augmented reality        • resource wars
      • robotics & cyborgs       • environment
      • BRIC countries           • the Arab Spring
      • the internet of things   • Digital natives
      • singularity              • chaos


Monday, 18 March 2013                                37
The	
  light	
  and	
  shadow	
  
                        you	
  caste	
  will	
  have	
  a	
  
                        compelling	
  impact	
  on	
  
                        the	
  next	
  genera7on.




                         Ethical


Monday, 18 March 2013                                           38
www.thinkbeyond.co.nz/linz
               c.doig@thinkbeyond.co.nz



Monday, 18 March 2013                       39

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Scanning the Horizon: Leadership Trends

  • 1. Scanning the horizon: Leadership Trends for Tomorrow’s Organisations Dr Cheryl Doig Think Beyond Ltd Monday, 18 March 2013 1
  • 2. Horizon Signal Acting on the Scanning identification leverage points Monday, 18 March 2013 2
  • 4. Randstad World of Work Report 2012/13 Increased)performance)and)produc/vity)and) a4rac/ng)talent)are)our)biggest)challenges) •  The$changing$nature$of$work$ •  Engagement$and$collabora6on$ •  Blended$workforces$ •  Skilled$knowledge$workers$as$our$fastest$growing$ export$ •  Increased$compe66on,$skill$shortages$ Monday, 18 March 2013 4
  • 5. Leading(Through(Connec0ons( •  Empowering(employees( through(values(and(ethics( (Talent(needs()( •  Crea0ng(open,( collabora0ve(environments( •  Engaging(customers(as( individuals(and(respond( with(relevance(and(speed( To#draw#out#the#best#from#your# •  Amplifying(innova0on(with( organisa4on#you#need#to#focus#on…# partnerships(–(from( compe00on( IBM(Global(CEO(Study(2012( Monday, 18 March 2013 5
  • 6. Complexity  of  environments  requires   systems  thinking,  agility  and  a  farsight/ nearsight  combina*on   We  live  in   unique  *mes  in   unique  places   with  unique   people Collabora*on  is  key.   Technology  has   changed  the  way  this   might  happen. The  ability  to  ‘unplug’   becomes  increasingly   important Monday, 18 March 2013 6
  • 7. An alliance of multiple parties with common goals and objectives. Mindsets and Values Behaviours ■ best for communities ■ listening actively ■ open to new ways and perspectives ■ having honest conversations ■ collectively we are stronger ■ working together ■ generous with trust ■ having the courage to speak up ■ Zero Harm ■ leading by example and walking the talk ■ developing our people ■ striving for excellence http://strongerchristchurch.govt.nz/about/structure Monday, 18 March 2013 7
  • 8. hCp://www.youtube.com/watch?v=ce8xAL2ljXo Google  Docs  -­‐  Collabora*on  Project  -­‐  Group  Storytelling Monday, 18 March 2013 8
  • 9. Learn Relearn Unlearn Weak  signals Monday, 18 March 2013 9
  • 10. Cultural'Intelligence' Cultural'intelligence'(CQ)'refers'to'the'capability' of'individuals'to'func9on'effec9vely'in' mul9cultural'contexts.'' Earley'&'Ang'(2003)' ' We'tend'to'be'more'able'to'more'readily'decode'the' mental'states'of'others'in'social'groups'closest'to'us;' thus,'rela9ve'to'those'outside'the'group,'we'would' have'an'intraHcultural'advantage.' Ringleb,'Rock,'Conser'H'“NeuroLeadership'in'2010”' Monday, 18 March 2013 10
  • 11. 1. Additive manufacturing 2. Micromasonry 3. Bio ink 4. 4d printing 5. ‘Maker’ movement 6. Regenerative medicine Monday, 18 March 2013 11
  • 12. Spare parts available immediately Customised nano-medicine Cheaper & available for all Bones/limbs Designs shipped not products Soft tissue organs Transport Medicine 3D photos Hybrid manufacturing 3D Printing Faster product cycles Intellectual property changes Maker movement Leadership Knowledge worker/entrepreneur/ Digital literacy designer Collaborative spaces Personalisation Monday, 18 March 2013 12
  • 13. Interruptions every 10.5 minutes And then we need to get back into flow hCp://www.blogherald.com/2012/09/24/social-­‐media-­‐will-­‐distract-­‐you-­‐at-­‐work-­‐infographic/ Monday, 18 March 2013 13
  • 14. Time compression Monday, 18 March 2013 14
  • 16. 90%  of  leading  execu*ves   from  68  countries  named   How d equip ours mul*cultural  leadership   an ministr as  their  top  management   unders challenge partner and enga multicu         -­‐Interna)onal  Labor  Union relations Monday, Oct. 20, 2008 Monday, 18 March 2013 16
  • 17. Celebrate diversity multigenerational ethnic religious freelancing flexible workforce Monday, 18 March 2013 17
  • 18. So what for leadership? Monday, 18 March 2013 18
  • 20. Open governance hCp://gigaom.com/europe/online-­‐crowdsourcing-­‐can-­‐now-­‐help-­‐build-­‐new-­‐laws-­‐in-­‐finland/ Monday, 18 March 2013 20
  • 21. The  first   Crowd funding skyscraper  to   be  built  by   famous   common   people h"p://www.fastcoexist.com/1680635/a-­‐crowdfunded-­‐skyscraper-­‐rises-­‐in-­‐colombia#1 Monday, 18 March 2013 21
  • 22. Global problem solving https://www.innocentive.com/ Monday, 18 March 2013 22
  • 23. So what for leaders? •Clients, community and networks •Use of data •Global connections Now what? •Ethical upsurge •Accountability •Feedback loops Monday, 18 March 2013 23
  • 24. Open source so anyone can make changes as they see fit https://vimeo.com/7838030 Monday, 18 March 2013 24
  • 25. Half a million hunter gatherers in the Congo Basin community logging mapping with GPS Enabling of mining dialogue with agents industrial plantations Partnerships Land rights of national Open source indigenous parks communities http://ictupdate.cta.int/en/Feature-Articles/Crowdsourced-land-rights Monday, 18 March 2013 25
  • 27. The Queen of the Maker Movement Customers want to be able to make improvements and suggestions to companies; it’s a requirement for the modern DIY/maker movement http://www.adafruit.com/ Monday, 18 March 2013 27
  • 28. Accessibility Ease of use DIY Story telling Real time Good data Open Open Design thinking source Global Interaction Monday, 18 March 2013 28
  • 29. Monday, 18 March 2013 29
  • 30. Leading Change COMPLEX COMPLICATED Multiple connected but Multiple predictable cause and unpredictable interactions effect interactions Decisions are uncertain and in Decisions require expert only apparent in retrospect knowledge CHAOS SIMPLE Multiple disconnected Simple cause and effect interactions interactions Decisions need to be made Decisions are obvious quickly David Snowden - The Cynefin Framework Monday, 18 March 2013 30
  • 31. And-both thinking Cultural intelligence (CQ) Individual differences The changing face of New Zealand World view Indigenous renaissance Iwi/hapu Roles Global changes Legislation Maori and iwi development Government Treaty Kaitiakitanga Engagement Sustainability Ownership Personalisation Listening Principles Communicating Monday, 18 March 2013 31
  • 32. Adaptive leadership is COMPLEX Monday, 18 March 2013 32
  • 33. Personalisation Collaboration Data Intuition and - both complexity Mindfulness Networked Regulatory Open Monday, 18 March 2013 33
  • 34. Better public Tight fiscal service restaints Competitiveness Productivity and - both complexity Indigenous Global The rest! Canterbury property rights, location-based information and Crown land Monday, 18 March 2013 34
  • 35. Next ripples https://www.facebook.com/deforestaction Monday, 18 March 2013 35
  • 36. Monday, 18 March 2013 36
  • 37. But wait ...there’s more • augmented reality • resource wars • robotics & cyborgs • environment • BRIC countries • the Arab Spring • the internet of things • Digital natives • singularity • chaos Monday, 18 March 2013 37
  • 38. The  light  and  shadow   you  caste  will  have  a   compelling  impact  on   the  next  genera7on. Ethical Monday, 18 March 2013 38
  • 39. www.thinkbeyond.co.nz/linz c.doig@thinkbeyond.co.nz Monday, 18 March 2013 39