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Charneet_Developer_MCA_6yrs

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Charneet_Developer_MCA_6yrs

  1. 1. Charneet Kaur +91-9654434301(M) charneet1988@gmail.com CAREER OBJECTIVE A challenging position in a growth oriented organization which offers the opportunity to fully utilize my skills developed through education and experience. SYNOPSIS • 6+ years of working experience in the IT Sector with diversified responsibilities in Web and Windows applications. • Gained practical working knowledge of .NET Technologies & RDBMS with interface designing & implementation. • Good knowledge of SQL Server 2005/2008/2012. • Executing the design, development, troubleshooting and debugging of the software. • Understanding user requirements, mapping them to system requirements and incorporating changes in the project as required. • Managing various technical aspects like software design, coding of modules, monitoring critical issue’s & taking appropriate actions, carrying out interface redesigning and application maintenance, etc. • Knowledge of all the phases of SDLC. • An effective team member with proven abilities to be a part of the team during the project phase and guiding team members. • Good communication skills with proven abilities in resolving complex issues. • Flexible and Versatile to adapt to any new environment and work on any project. • Excellent Aptitude and Problem solving skills • Knowledge of Supply Chain and Publishing domains. EXPERIENCE Total experience of 6+ years in ASP.Net, Sql server 2005/2008, Oracle, C#, MS Access and VBA. • Currently associated with Accenture Services Private Ltd, NOIDA as Senior Analyst since April, 2013 to till date. • Worked with HCL Technologies Ltd, NOIDA as Software Engineer since March, 2010 to April, 2013. ACADEMIC QUALIFICATION Education Completion Year University Percentage(%) MCA 2012 SMU 76 GNIIT 2011 NIIT 78 B.Com 2009 DU 57 10+2 2006 CBSE 64
  2. 2. 10 2004 ICSE 67 TECHNICAL SKILLS Technology : Asp.net(C#), Ajax, VBA, Tableau Operating System : Windows 98/2000/XP/08 Languages : C#, VBA, Centura Database : SQL Server 2008/2005/2000, Microsoft Access, Oracle. Application Server : IIS (Internet Information Services) Script : Java Script. IDE : Microsoft Visual Studio 2005/2012 Source Code Version : VSS PROJECT# 1 Project Name: SPS - Heartbeat May ’13 - Till Date Client: Philips Role: Developer Description: SPS – Heartbeat is a supply chain management project of managing the products and parts of Philips Healthcare. Below are the lists of applications developed: a) Website development: • Developed web tool for automating manual reports per the client requirements • Development of Web tool that contains all open order items for an Order Administrator in MP1 that are analyzed against defined procedural checks to ensure a ‘lean order’ b) Data Migration: • Parsing, Cleaning of XML data • Breaking and exporting the data from Microsoft SQL Server to Oracle in table format • Scheduling jobs and Data Monitoring c) SendKeys: The requirement was to create a script which will automate the manual efforts involved in SAP SE16N transaction. Below are the benefits: • An exe file was scheduled on a weeklydaily basis • This exe file automated the GUI process of SAP which includes starting a SAP session, entering the transaction number, selecting the table and the desired options then finally extracting the file to .txt file on a specified location • After the extraction of table data, the SAP session will be closed • The next step was to use the extracted txt from SAP and upload it to Oracle SPS DB (for the reporting purpose) • A scheduled job run on the server and the extracted data gets uploaded to the DB for the further reporting purpose Value Creation: a) Service SMRS project: Value Savings: $16K a. Cost Saved. b. No Duplicate data extraction by Informatica. c. Informatica Cost saved: 5 days’ work At 600 EUR a day, that amounts to 3000 EUR for one load (total 4 loads). d. Total Amount Saved: (5*600* 4) = 12000 EUR.
  3. 3. b) SOFON Project: Value Savings: $201K a. Cost Saved by not involving third party. b. Removed the XML parser issue from the SOFON reporting. Environment: ASP. NET, C#, .NET, JavaScript, SQL Server 2008, SQL Server Integration Services (SSIS), Microsoft VS-2012, Oracle PROJECT# 2 Project Name: UK – Development & Maintenance Jun ‘11 – Apr ’13 Client: Reader’s Digest (UK) Role: Developer/ Base Support Description: RDA-UK project is all about the applications of RDA under UK Tower supported by HCL Team. Below are list the applications supported by me with a short description: a) CIS: Customer Information System (CIS) is a customer service system, used by the customer care executive to assist on telephones. b) Scribe: Scribe is a tool used for writing specialized type of letters in an efficient manner. With the help of this tool, agent can easily prepare letter and send it to the customer quickly and without any error. c) Cheque Refund System: ‘Cheque Refund System’ is the system which enables agent to refund amount to the customer/person depending upon the requirement and necessity of the business. d) Departmental MS-Access Applications: This includes Advertising Booking System(ABS), Music Repositories System(MRS) and Picture Research System (PRS). e) Prize Draw: Prize Draw application used by Reader’s Digest to manage the draws created time to time and at the same time creates awareness about their different products. f) Wizard: It captures the campaign information. The campaign information here is referred as Working Instruction as it enables a campaign controller to specify how a campaign is to be handled. g) DSS: It is Decision Support System and generates reports about various campaign stats. Responsibilities:  Incidents Management within SLA period  Performed DPA and CC role to ensure the quality of the support work.  Working on Change Requests proposed by the client.  Maintaining project backup files and database when project is deploying.  Resolving issues reported by QA Team  Wrote stored procedures, function for SQL Server 2005.  Involving in weekly meetings for technical discussions Environment: ASP.NET, C#, .NET, VBA, JavaScript, SQL Server2005, Microsoft VS-2005, Microsoft Access , PROJECT# 3 Project Name: Dashboard Automation Dec’10 – May’11 Client: Reader’s Digest (UK) Role: Developer Description: Dashboard Automation initiative was launched by HCL – RDA engagement to automate the various Weekly/Monthly/Quarterly reports which are prepared by every tower every month and sent to HCL and RDA senior management. The Discrete SLA Report contains the details about all the Discrete ARMs delivered across various Towers and Sub Towers in HCL and a lot of efforts were spent by each Tower lead every month. In the automated report generation application, the reports are automatically fetching data from ARM Tool and can be generated for desired month and may be filtered by Towers and Sub Towers saving a lot of efforts.
  4. 4. The DCRP report is one of the most complex report sent to RDA senior management at the end of every DCRP cycle for billing purposes which includes the Metadata for various offshore locations, Resource Forecasted hours, resource Actual hours spent and Tower wise burn rate. A dashboard is provided to the senior management where they can directly see the Burn Wise rate for every individual tower saving a lot of efforts by Tower Leads and Senior Management. Responsibilities:  Incidents Management within SLA period  Understanding of various reports generation process.  Database designing and mapping of ARM metrics table.  Discrete SLA Report automation with logic implementation.  DCRP Report automation with logic implementation.  Resolving issues reported by QA Team  Involving in weekly meetings for technical discussions Environment: ASP.NET 2.0, C#.NET, JavaScript, SQL Server2005, Microsoft VS-2005 PROJECT# 4 Project Name: Wizard-DSS DB2 to SQL Migration Jul ‘10 – Nov’10 Client: Reader’s Digest Role: Developer/ Base Support Description: Wizard is a application developed in used by Reader’s Digest to generate the campaigns. WIZARD system enables campaign information to be captured, viewed and reported. It uses the client server architecture: a DB2 database on the Mainframe is used as the Server to Gupta software held on the various networks. The aim is to input data only once and for it be passed to wherever is needed, reducing input errors as far as possible. DSS is a client application used to generate the reports for various campaign cycles and various batch runs. Our aim was to migrate the currently used DB2 database to SQL Server 2005 to make the application compatible with one of the other application used by the client. The team had faced various challenges to import the DB2 table’s data. We had imported the DB2 tables in SQL Server database using data transformation services and modified the various DB2 functions to SQL functions to make the application compatible with Customer contact centre application. Responsibilities:  Importing the DB2 tables in SQL Server using data transformation services.  Extensive interaction with the client for requirements gathering and analysis.  Modifying DB2 functions to compatible SQL server functions.  Base support to Wizard and DSS applications.  Implement Session Out timing in Wizard. Environment: Centura, DB2, SQL Server2005. SPECIAL ACHIEVEMENTS
  5. 5. • Awarded with Live Wire Certificate for excellence. • Awarded with Star Performer Certificate. • Awarded with Certificate of Innovation. • SPOC of Value Creation Portal for whole RDA engagement in HCL. • Achieved trophy and certificate for winning Information Security contest. • Got Extra Miles Gold Club Membership award. • Got ITSM (HCL’s internal ITSM) and RTB certification. • Elected as a Location Head for Employee First Council in HCL. PERSONAL DETAILS Spouse Name : Mr. Gurvinder Singh Date of Birth : 02nd Oct, 1988 Marital Status : Married Contact No. : +91-9654434301 (M) Permanent Address : DP - 179, Maurya Enclave , Pitam Pura, Delhi - 110034 Charneet Kaur
  6. 6. • Awarded with Live Wire Certificate for excellence. • Awarded with Star Performer Certificate. • Awarded with Certificate of Innovation. • SPOC of Value Creation Portal for whole RDA engagement in HCL. • Achieved trophy and certificate for winning Information Security contest. • Got Extra Miles Gold Club Membership award. • Got ITSM (HCL’s internal ITSM) and RTB certification. • Elected as a Location Head for Employee First Council in HCL. PERSONAL DETAILS Spouse Name : Mr. Gurvinder Singh Date of Birth : 02nd Oct, 1988 Marital Status : Married Contact No. : +91-9654434301 (M) Permanent Address : DP - 179, Maurya Enclave , Pitam Pura, Delhi - 110034 Charneet Kaur

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